The onboarding was very easy and relaxed thanks to our Onboarding Manager Freya, and we were also able to accommodate various special requests and make adjustments. Due to the easy-to-understand system and the user-friendliness of Shopify, the training phase was very short. We are now excited to use the program and serve our customers with exciting rewards and a game-like system. Review collected by and hosted on G2.com.

Since the scope of Loyaltylion is very large, one should allocate enough time to be able to handle the workload. Accordingly, the program also offers many advantages. Review collected by and hosted on G2.com.

During implementation, it was very easy to get onboarded and make analytical changes whenever needed. Integrating it with Shopify was also straightforward and hassle-free. Review collected by and hosted on G2.com.

We haven’t seen much performance yet, so it’s difficult to give a clear answer at this point. Review collected by and hosted on G2.com.

I really like the CSM support at LoyaltyLion – no question or problem is too big or small for them. It makes my experience much smoother. Also, the seamless integration with our communication programs, like Klaviyo and Attentive, is a huge plus. But what I find really valuable is the data available through LoyaltyLion, which helps us identify our most valuable customers and leverage learnings about them. It also provides easy, out-of-the-box and custom solutions to recognize and reward these customers, encouraging repeat purchases and building community and brand love. Review collected by and hosted on G2.com.

Integration with our subscription program (Recharge) could use some work. It would be great to enable VIP benefits tailored to customers enrolled in our subscription program since these would ultimately be our MOST valuable repeat purchasing customers. Review collected by and hosted on G2.com.

We can use the program to incentivize customers to make returning purchases. We can also use the program as a promotion option offering double point rewards, etc. Review collected by and hosted on G2.com.

That I had to pay extra to have the add on modifier in the rules. Also that the integration with judge.me is not working well. Review collected by and hosted on G2.com.

I like the level of customizability available, which makes it easy to tailor the system to our company’s branding and keep it feeling personal to us. Review collected by and hosted on G2.com.

I’d like more granular reporting, along with the ability to filter by customer type so I can monitor results over time across different customer segments. Review collected by and hosted on G2.com.

I've really been impressed with the whole process from sales to onboarding. The service has been superb. I was weighing up multiple Loyalty platforms prior to making a decision, and am very happy with my decision. Special mention to Jared Plit, who is a professional, diligent and knowledgeable sales exec and I also want to want highlight the incredible support and onboarding from Reya. I could not recommend this business enough. They clearly care about their customers, which I value greatly. Thank you. Review collected by and hosted on G2.com.

I have been very happy with LL. I do not have any negatives to comment on. Review collected by and hosted on G2.com.

The platform is easy to use, robust, and visually appealing. It offers a great user experience for customers, provides excellent customer support, and integrates smoothly with other systems. Review collected by and hosted on G2.com.

Before we signed up, we experienced considerable pressure from the sales agent and felt that he could have been more transparent with us. However, despite that initial experience, we are satisfied with the program overall and believe it provides a very good user experience for our customers. Review collected by and hosted on G2.com.

Loyalty Lion were brilliant throughout the onboarding process, and they have a really easy-to-use system for our programme. Review collected by and hosted on G2.com.

No dislikes for the system itself, would be great to integrate with our referral programme. Review collected by and hosted on G2.com.

I like that LoyaltyLion's platform is easy to navigate, making it simple for our customers to use and understand their loyalty programs. The pages are clearly laid out, enhancing the customer experience. I also appreciate the great customer service. Additionally, setting up LoyaltyLion was very easy and efficient. Review collected by and hosted on G2.com.

Before using the platform (suggested by my colleague), I had never actually heard or seen LoyaltyLion. It would perhaps be good to have at least seen the platform before - I don't know if that comes from advertising? Review collected by and hosted on G2.com.

I like that Loyalty Lion's employees are enjoyable to work with and responsive Review collected by and hosted on G2.com.

Some of the technical setup components can be tricky, particularly around promotions and Klaviyo dynamic fields Review collected by and hosted on G2.com.