I like how LoyaltyLion creates a template for you to use on site. It made our life so much easier for the design on site because it was quick and simple to fill out. The initial setup of LoyaltyLion was pretty easy too. Review collected by and hosted on G2.com.

The images could be a little easier to update, more visual instead of using code. Review collected by and hosted on G2.com.

Onboarding and dev team we're super helpful! Review collected by and hosted on G2.com.

The was not anything I disliked about LL Review collected by and hosted on G2.com.

I think loyalty lion is a great platform to allow the ecom team to drive growth and increased revenue. All of our other growth channels are managed by our marketing team therefore having loyalty as an ecom focused growth channel is an exciting opportunity. Seeing great results overall and feels like there are unlimited growth opportunities. Review collected by and hosted on G2.com.

Loyalty Lion can sometimes require a lot of time, which sometimes as a great a growth project but as a business with a small team and a massive catalogue finding the time to allocate is difficult. The positive thing is Review collected by and hosted on G2.com.

I specifically like the high level of customization that LoyaltyLion offers, which allows us to tailor the overall aesthetic of the platform to match our brand. This ability to customize ensures that our loyalty program doesn't look generic like many others and instead appears unique and professionally aligned with our company identity. Additionally, I find it very easy to work with the back-end side after LoyaltyLion has helped with the initial setup. This ease of use extends beyond just the backend customization and reflects on how we are able to maintain and adjust our loyalty program efficiently without requiring extra personnel, like web designers, to manage this aspect. The combination of customization and the ease of working with the platform makes it highly valuable for our business, enhancing our professional image and operational efficiency. Review collected by and hosted on G2.com.

I find it challenging that the help provided by LoyaltyLion is coming from a different country, which causes a mismatch in the timeline with our work schedule. Their support ends halfway through our workday, leading to prolonged resolution times for our issues. Review collected by and hosted on G2.com.

The Loyalty Lion tech is great for managing a rewards program. Awesome insights and clean dashboard. The onboarding team was also fantastic. Review collected by and hosted on G2.com.

I have no complaints about LoyaltyLion to share. Review collected by and hosted on G2.com.

I really like how LoyaltyLion was very helpful in helping us to segment between our wholesale and retail audiences. They can segment based on Shopify tags, which made it really easy for us to integrate this program for both types of customers. Our onboarding rep was great and very helpful, being responsive to any concerns that we had. Review collected by and hosted on G2.com.

It would be nice if the onboarding process was simplified and specific action items were communicated based on conversations. Review collected by and hosted on G2.com.

We only just launched our loyalty program, but it offered everything we were looking for. The onboarding was super speedy and seamless and Libby went above and beyond to help us launch in time for Black Friday. The team were very responsive and set everything up within less than 48 hours. Would highly recommend! Review collected by and hosted on G2.com.

We had no issues at all so far - can't fault it Review collected by and hosted on G2.com.

I appreciate how LoyaltyLion makes retention feel proactive, not reactive. The setup was fast, which made getting started a breeze. Review collected by and hosted on G2.com.

I feel that the storytelling tools inside the loyalty widget could be improved. They should help brands explain why the program matters, not just how it works. Review collected by and hosted on G2.com.

I have found LoyaltyLion to be an excellent tool for managing loyalty programs on e-commerce platforms, particularly on Shopify. It was initially introduced to me during an audit with a client as part of my work with on Klaviyo accounts, and now, as an agency, we frequently use it for various clients. What stands out is the seamless integration with Klaviyo, which is crucial for our email marketing efforts - it allows for consistent messaging across channels, especially in emails, which I find incredibly handy for creating and maintaining a coherent marketing strategy. The professional and white-glove service provided by LoyaltyLion ensures a seamless setup process, supplemented by extensive guides and best practices that are well-communicated to both agencies and brands. The analytics dashboard is also a major highlight - its simplicity in presenting data helps me track activities and interactions effectively. This feature provides deep insights while offering an easy snapshot of what's working and what's not, benefiting both data-savvy and less experienced users. Furthermore, building strong partnerships with individuals like Alex Bradley and Laura Davis at LoyaltyLion enhances the experience, making me feel supported as an agency. The Loyalty program boosts client retention amidst high acquisition costs, encouraging customer loyalty and community building, particularly through the use of successful referral programs and advocacy initiatives. These features make LoyaltyLion top of mind when recommending loyalty solutions to clients needing such a platform. Review collected by and hosted on G2.com.

I think if LoyaltyLion introduced paid memberships, it would be beneficial. This is a very niche request but something that has come up quite recently. Review collected by and hosted on G2.com.

I like the easy integration with Klaviyo, which allowed for a seamless setup and flow for our loyalty program. I also appreciate the amazing customer support from Sammy, who was very quick at responding and helping us with any issues that occurred. The initial setup of LoyaltyLion was very easy. Review collected by and hosted on G2.com.

NA - love everything about it Review collected by and hosted on G2.com.