Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Our experience with LoudCrowd has run quite smoothly."
4.5/5
What do you like best about LoudCrowd?

It is great that LoudCrowd can assist with the whole process of setting it up and are always quick to answer when we have an issue. I also like how we can easily download or member content. Review collected by and hosted on G2.com.

What do you dislike about LoudCrowd?

The downside of LoudCrowd is not having the features we would like available. As we would love to be able to count our Tik Tok user's posts towards their rewards to level up. Review collected by and hosted on G2.com.

Toula T.
TT
Toula T.
Athlete manager and marketing
Mid-Market (51-1000 emp.)
"UCG overflow"
5/5
What do you like best about LoudCrowd?

The ability to see all tags in one place, reward our members for tagging us in their content and see the engagement level on each post. Review collected by and hosted on G2.com.

What do you dislike about LoudCrowd?

That story access expires and tik tok isnt fully functioning. Also the lack of instagram reels being accessible in the platform. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Loudcrowd Review"
4.5/5
What do you like best about LoudCrowd?

Easy to use interface. Easy overview of user generated content. The ranking of their performance is also a great feature. Review collected by and hosted on G2.com.

What do you dislike about LoudCrowd?

Unfortunately, Loudcrowd doesn't recognize other content formats such as reels, stories, videos – as these are also essential for visibility and IG's algorithm to extend reach. Customers who create these type of content aren't eligible for rewards and therefore won't be motivated to create content. Review collected by and hosted on G2.com.

Response from Lacey Miller of LoudCrowd

Thanks for your feedback, we added the ability to track and reward IG stories, check out the release announcement! Your CSM can help activate this for your account.

See how LoudCrowd improved
TK
Trace K.
Social Media Specialist
Small-Business (50 or fewer emp.)
"Loving LoudCrowd"
5/5
What do you like best about LoudCrowd?

The platform is very user friendly. No issues. Review collected by and hosted on G2.com.

What do you dislike about LoudCrowd?

Wish the story images remained after 24h Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"The best UGC tool and team out there."
5/5
What do you like best about LoudCrowd?

LoudCrowd is unmatched. I have managed influencer and ambassador marketing on the brand side for 5 years, and I wish I'd had the LoudCrowd software and their team from the start.

At Dropps, a sustainable green cleaning brand, we needed a better way to engage our community. We received UGC and reviews on social pretty frequently, but we had no way to track it, or know who our most engaged organic brand advocates were past anecdotal knowledge.

LoudCrowd completely flipped this for us. With their team, we built a completely out-of-the-box Brand Ambassador program focused on rewarding Dropps Ambassadors for creating UGC, tracking key analytics within the program, and establishing a clear way to measure the program's value. Their team helped us brainstorm and manage everything from the program's launch plan to email flows to sourcing new ambassadors and more.

We were also able to completely tailor the program to our brand needs:

- We rewarded only Instagram and TikTok posts (we plan to add Instagram Stories)

- We structured three rewards tiers to:

* Award ambassadors for UGC

* Introduce Ambassadors to our loyalty programs (Dropps Points on our website)

* Launch new products with our most engaged Ambassadors

* And build a branded experience for our brand advocates to engage with

In short, LoudCrowd helped over triple our monthly UGC volume for social photos and videos. We've welcomed over 1,000 ambassadors to the program within four months of the initial launch in October. At an ROI of over 100%, the tool completely paid for itself within the first three months, and will continue to pay for itself as our program grows.

To the LoudCrowd team - thank you.

To anyone else reading this - if you need a better way to manage UGC, trust me on LoudCrowd. Review collected by and hosted on G2.com.

What do you dislike about LoudCrowd?

The only tricky thing (and this goes for any tool) is encouraging and ensuring quality content. Even with "post inspiration" examples published on our website and in email flows, you can't always ensure 100% stellar content. But that's a natural part of any ambassador program! Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"LoudCrowd is the Future!"
4/5
What do you like best about LoudCrowd?

My favorite aspect the the automation. They've asissted a lot in scaling alot of our manual efforts of tracking social success with our community. Review collected by and hosted on G2.com.

What do you dislike about LoudCrowd?

Some of the tool functions on the website are a bit outdated. I also can truly use the full functions on Chrome, not Safari. Review collected by and hosted on G2.com.

ZC
Zeb C.
Sponsorship & Influencer Marketing Coordinator
Small-Business (50 or fewer emp.)
"Influencer Marketing Coordinator Review for Loudcrowd"
4.5/5
What do you like best about LoudCrowd?

Visual categorisation of large volumes of data. Review collected by and hosted on G2.com.

What do you dislike about LoudCrowd?

Will often need to have two tabs open to analyse the performance of a particular segment in our Affiliate program Review collected by and hosted on G2.com.

GL
Grace L.
Social Media Manager
Mid-Market (51-1000 emp.)
"Very good - Easy to use, gathers all required information."
4.5/5
What do you like best about LoudCrowd?

How you can filter out different content pieces. Review collected by and hosted on G2.com.

What do you dislike about LoudCrowd?

Reels aren't included yet - this would be a super helpful extension. Review collected by and hosted on G2.com.

Maurine  M.
MM
Maurine M.
Influencer Marketing Manager
Small-Business (50 or fewer emp.)
"LoudCrowd is a game changer!"
5/5
What do you like best about LoudCrowd?

The dashboard and overall interface. Everything about the platform is incredibly user friendly & intuitive and the team are always there to help, as well as being super receptive to feedback. Review collected by and hosted on G2.com.

What do you dislike about LoudCrowd?

There's nothing. Our experience with LoudCrowd has been nothing but positive. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Incredible onboarding experience with LoudCrowd!"
5/5
What do you like best about LoudCrowd?

LoudCrowd makes growing your UGC program easy and efficient. They have an excellent onboarding team to help with program set up and asset build out making for a quick launch and easy integration for your internal team to manage. Review collected by and hosted on G2.com.

What do you dislike about LoudCrowd?

No dislikes, thus far our experience has been incredibly positive. Review collected by and hosted on G2.com.