Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated Lou by Totango Alternatives

Lou by Totango Reviews & Product Details

Sri R.
SR
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lou by Totango?

LOU is an excellent tool and is really easy to use.

It is smart, very intuitive, and easy to get started.

The Chrome extension really handy and it makes the tool ready to use very quickly.

Great design options. Feels polished with great UI and is a joy to use.

Can set-up and get the tool running in less than 10 minutes.

Works on multiple domains at once.

Pre-built segments are great additions.

Integrates well with Google Tag Manager and it is one of the best features.

Overall very much impressed and happy with LOU. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

Looking for more integrations.

Need more templates.

Need more visual options (along with pulsating dot). Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

Presently we are planning to use LOU for Onboarding and providing Guided tour to our new users for our new web-portal. Review collected by and hosted on G2.com.

Lou by Totango Overview

What is Lou by Totango?

Lou is the easiest way to create engaging in-product experiences. Scale user onboarding effectively with Lou product tours, drive product adoption with Lou feature announcements, trigger helpful hints, and more all without writing a line of code. Choose from one of our expert templates, customize to look built in house, & launch in minutes. No code required. Visit louassist.com to create your free account. The average Lou user goes live within one hour from signing up!

Lou by Totango Details
Show LessShow More
Product Description

Lou is a digital adoption platform that makes it easy to turn new users into power users with self-serve onboarding, personalized product tours, and feature announcements. Create a free account and launch in just minutes - no code required.

How do you position yourself against your competitors?

Lou is the easiest way to create engaging in-product experiences. The average Lou user publishes their first experience live within an hour from creating their account.

Some of the features that make Lou so simple (but powerful) to use:
- Point and click element selection (no CSS selectors or HTML identifiers required)
- Use-case specific templates for out of the box experiences that look built in-house
- Advanced features are all code-free (like segments, A/B testing, & goal tracking)
- Integrations are all one click setup


Seller Details
Seller
Totango
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@Totango
7,631 Twitter followers
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®

Kyle L.
KL
Overview Provided by:

Recent Lou by Totango Reviews

Shalabh S.
SS
Shalabh S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Quick to get to work"
Very easy to start and deploy an onboarding experience. Also they have a pricing that won't break your back
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Super easy to set up"
My first tour was very easy to get started. It did not take long for our development team to set it up, either.
Mirella A.
MA
Mirella A.Small-Business (50 or fewer emp.)
4.0 out of 5
"Incredibly easy to use!"
That's supper easy to integrate and also easy to set up. We've been willing to set up a product tour for months and I got the whole thing done in t...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Lou by Totango Media

Lou by Totango Demo - Personalize every user experience
Tailor learning experiences to every user's unique needs. Group users into custom segments or choose from one of LOU's turnkey segments to deliver experiences designed specifically for them.
Lou by Totango Demo - Build without your dev team
The Lou Builder enables your team to create, test, and deploy interactive product experiences right on top of your platform within minutes — no code or technical skills required.
Lou by Totango Demo - Drive engagement with in‑platform experiences
Product tours, hotspots, modals and tooltips guide users through their journey to becoming power users and long-term customers. A user's first few logins are critical and Lou ensures they have a valuable experience each time.
Answer a few questions to help the Lou by Totango community
Have you used Lou by Totango before?
Yes

81 out of 82 Total Reviews for Lou by Totango

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.

Lou by Totango Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Lou by TotangoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Shalabh S.
SS
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lou by Totango?

Very easy to start and deploy an onboarding experience. Also they have a pricing that won't break your back Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

Slightly confusing UI. For example the whole UI reloads when you click a new section. Certain options were not self explanatory to me Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

I was able to made a user onboarding experience through Lou. It helped me retain the users who were coming onto my product Review collected by and hosted on G2.com.

Mirella A.
MA
Customer Service Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lou by Totango?

That's supper easy to integrate and also easy to set up. We've been willing to set up a product tour for months and I got the whole thing done in two weeks with Lou. I love that I get to preview the tour while creating it. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

I found it a bit pricey. For now we are using the free version, but will most likely need to upgrade soon to add more tours. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

We need to update our product tour, but our tech team was busy with other tasks. Lou solevd that problem for us as the devs just had to install it, and I could easily do the rest no coding needed. Really good for small business like us! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lou by Totango?

My first tour was very easy to get started. It did not take long for our development team to set it up, either. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

Hard to preview separate steps or the whole tour. Even harder to send it to my colleagues to view. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

User onboarding Review collected by and hosted on G2.com.

Garance D.
GD
Head of product
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Lou by Totango?

It is quite easy to use, easy to implement, metrics are easy to follow. There is a good variety of modales you can add on your website. I like the fact that I can easily display the same modale on all my different backoffices even if they don't have the same URL. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

Personnalisation is not deep enough, I encounter many many many bugs when editing a modale. Sometimes it works, sometimes it doesn't and it is very frustrating. Language is not supported so I have to make different modales for all my international users. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

We had an issue contacting the users of our backoffice. So far we were only using emailing but emails are not often opened so we had difficulties making our messages visible. Thanks to Lou, we have a higher reaching rate since our clients see the messages when they connect on our product. Review collected by and hosted on G2.com.

Fernando K.
FK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lou by Totango?

It allows you to create different types of onboarding experiences for any kind of SaaS product, it feels well-categorized and provides a nice degree of customization Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

i don't know the difference between each of the use cases you suggest, I think you should follow best practices from builders like Webflow or Elementor, I simply need to choose an item, add the descriptive text and then connect them in sequence as I would do in Figma, you are over complicating the flow, switching between editor and preview modes also feels quite unnatural.

The funny thing about your product, as it is today, is that the easiest part of the job is copy-pasting the script on my website, you have so many buttons, actions, text, and so many clicks to get a single action done, that is just overwhelming Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

I'm launching a revamped of my customer's portal, it has some ne features, and the UI is completely new, so I need Lou to on board my customers within the new experience so they can find everything from the old platform in the new one, as well as teaching them how to use the new features Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lou by Totango?

The easy ability to design the flow in the no-code manner (just installing the Chrome extension) Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

Not much. Only thing would be that it does take a bit to understand and get the hang of it Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

Helping reduce user dropoff by guiding the user. Review collected by and hosted on G2.com.

Vasco D.
VD
Marketing Manager (Admissions)
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lou by Totango?

LOU is a fantastic tool for engaging with product users at a critical time when they are already engaged and in the right mindset, to add further value without interrupting them. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

It would be great if LOU would work through the web interface alone without the need for additioally installing the Google Chrome browser extension. This is however a minior criticism and not a deal breaker. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

We are using LOU to inform our product users of the latest updates and innovations taking place as we navigat the roadmap, as well as keeping them engaged and excited about releases. Review collected by and hosted on G2.com.

Drishti  S.
S
Product Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lou by Totango?

Love the fact that Lou has a diverse set of options to build that perfect experience while onboarding a new user or simply building tours for better product adoption. The Lou builder is highly user-friendly and easy to use, plus it works well on almost any URL I'm trying to build on. Tried a bunch of other options available in the market like storylane, usetiful, intercom to name a few and was drawn to Lou immediately for the kind of cost and features they offer! Currently, having fun building tours. :) Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

The navigation breaks for certain in-platform steps. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

Increasing product adoption by building product tours for new user onboarding as well as new launching new product features. Review collected by and hosted on G2.com.

Suvobrata M.
SM
Lead UX Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Lou by Totango?

The easiest way to launch a product and with effortless decorations. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

There is a bit of lag in the display post-implementation. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

Yes, we need a tour of a new product to educate the users, which LOU is solving and providing better approaches. This is helping us to get a better business as well as more number of users. Review collected by and hosted on G2.com.

Karthik V.
KV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Lou by Totango?

It took me less than 10 minutes to get my first product tour up and running.

the UI was intuitive and clean. Review collected by and hosted on G2.com.

What do you dislike about Lou by Totango?

Pricing seems a bit on the high side when compared to the offering. Review collected by and hosted on G2.com.

What problems is Lou by Totango solving and how is that benefiting you?

We're trying to educate users about our product during onboarding and Lou helps us solve that through product tours. Review collected by and hosted on G2.com.