My experience with the customer support is always excellent. I get comprehensive responses to all my questions and troubleshooting on a timely manner which in most of the cases resolve any issues I might be facing, technical or conceptual. Review collected by and hosted on G2.com.

I'd like more engagement in terms of support, not necessarily for troubleshooting where support is excellent, but also for applying best practices on specific use cases and campaigns I am running. I'd also like some features to be more automated, for example the re-activation of an audience that might have expired. Review collected by and hosted on G2.com.

They keep improve themselves to make it better Review collected by and hosted on G2.com.

I would like data to be processed faster than 1 day Review collected by and hosted on G2.com.

Its user friendly interface and its graphics for analytics is easy to export for sales pitches Review collected by and hosted on G2.com.

There is so many data sources which is great but it would be great for us to have more information on them if it was possible. Maybe sessions with their data partners to learn about their data collection points Review collected by and hosted on G2.com.

Our account manager and the tech support team are always helpful. Review collected by and hosted on G2.com.

It is not very user friendly and not easy to navigate. Review collected by and hosted on G2.com.

Consultative and flexible partnership. Best-in-class support. Platform and team cater for all levels of user experience and expertise. Review collected by and hosted on G2.com.

Small latency with data appearing in UI. Review collected by and hosted on G2.com.

Lotame has helped us greatly to incorporate data driven strategies to make our advertising products so much more impactful. Review collected by and hosted on G2.com.

Pricing is steep for developing markets. Review collected by and hosted on G2.com.

Lotame has created a very easy to use DMP technology that works for our company, allowing us the ability to target campaigns in a very granular fashion using third party data. Given the fact that our methodology is a little different from most, Lotame has worked with us every step of the way to meet our specifications. Review collected by and hosted on G2.com.

Billing (sorry Maria, LOL!). We do have to reconcile our campaigns to report usage instead of there being an automated solution for this. Review collected by and hosted on G2.com.

The business reps on the lotame side are some of the best. They are constantly there to assist and help out. In addition, there have been constant updates and innovations to the tool. With the changes to meet our demands as well as the self reflection, this team is well suited for the future. Review collected by and hosted on G2.com.

There is nothing that I strongly dislike. Originally the visuals were a little clunky, but the team took the feedback and ran with it, changing everything to better suite the clients needs. Review collected by and hosted on G2.com.

The variety of data segments, and the easy way to use it. Review collected by and hosted on G2.com.

As a Data analyst, using LOTAME meets all the business needs, and there is nothing to dislike about it. Review collected by and hosted on G2.com.

Flexibility of the UI + amazing customer service support Review collected by and hosted on G2.com.

I can't think of anything in specific at the moment. Review collected by and hosted on G2.com.