Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Can’t fault it!"
5/5
What do you like best about Loox?

I love the way customers can see their prospective jewellery choices worn on others. The reviews are linked to a specific product and a photo review is worth its weight in gold! The automatic notification sent after each purchase is the perfect way to encourage a review and we are also able to offer an incentive by way of next purchase discount too! Thanks Loox Review collected by and hosted on G2.com.

What do you dislike about Loox?

There’s Nothing to dislike at all! Really pleased. Review collected by and hosted on G2.com.

JO
Joses O.
Small-Business (50 or fewer emp.)
"App does what it is supposed to"
4/5
What do you like best about Loox?

The ability to gain reviews, import genuine reviews and manage reviews Review collected by and hosted on G2.com.

What do you dislike about Loox?

The price. it is a tad bit expensive however, I cannot complain because it does its job Review collected by and hosted on G2.com.

JP
Jesse P.
Small-Business (50 or fewer emp.)
"The only real solution for product reviews"
5/5
What do you like best about Loox?

Getting photo reviews is so important. Somehow, Loox just gets results. Review collected by and hosted on G2.com.

What do you dislike about Loox?

I could use more training on the tool on how to improve results. Review collected by and hosted on G2.com.

Marc S.
MS
Marc S.
President
Small-Business (50 or fewer emp.)
"Photo reviews are much better then text on our web site and to repost on social media."
5/5
What do you like best about Loox?

We have received a lot of good photo reviews but also good that we have been able to use reviews from wholesale customers given to us off site. Review collected by and hosted on G2.com.

What do you dislike about Loox?

Being forced to answer all questions like this! And it just keeps getting worse. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Fantastic software solution!"
5/5
What do you like best about Loox?

Very easy to use, great integration, very helpful and incredibly responsive customer service Review collected by and hosted on G2.com.

What do you dislike about Loox?

no dislikes come to mind, it's that good Review collected by and hosted on G2.com.

XC
Xavier C.
Small-Business (50 or fewer emp.)
"Best Shopify Review App"
4.5/5
What do you like best about Loox?

Easy to setup and more engaging than other review app with the photo reviews feature Review collected by and hosted on G2.com.

What do you dislike about Loox?

More expensive than some other solution available for review. Review collected by and hosted on G2.com.

CQ
Carina Q.
Small-Business (50 or fewer emp.)
"Nice"
5/5
What do you like best about Loox?

It is helpful to remind our customers to leave a review Review collected by and hosted on G2.com.

What do you dislike about Loox?

until now, it is still nothing. If have in the future, will upload Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Amazing Review Loox has helped me generate over 10k In positive customer feedback"
5/5
What do you like best about Loox?

Use the -ones to privately update my customer service skills and use the positive ones to showcase the excellent service skills and products that we offer Review collected by and hosted on G2.com.

What do you dislike about Loox?

The fact that emails are sent at the wrong time for delivery’s Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Awesome Product"
5/5
What do you like best about Loox?

We love to use Loox for my reviews its fast and effective customers trust it and works seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Loox?

No issues so far its works well. We like way it works Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Awesome experience"
5/5
What do you like best about Loox?

Responsive customer support. No lag in website loading time. Review collected by and hosted on G2.com.

What do you dislike about Loox?

expensive and hope team can consider bringing the subscription down. Review collected by and hosted on G2.com.