--- title: Loox Reviews meta\_title: 'Loox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how Loox works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Loox Reviews & Product Details Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos & videos and beautifully display happy customer content. 5 reasons merchants choose Loox Read why over 100,000 Shopify & Shopify Plus merchants use Loox to boost trust, drive word of mouth and referrals, and increase customer retention and sales. 1. Collect more reviews, photos and videos - Loox gathers authentic product reviews by using smart and customizable review request emails. - Schedule by delivery time or order status - Offer a discount for photo / video reviews - Send review request reminders - Photo / Video reminders for text reviews - Send review requests up to 3 months back upon install - Review widget multi-lingual support 2. Beautiful displays that make YOUR brand shine - Loox’s Shopify reviews app provides merchants with eye-catching widgets for showcasing - - their happy customer content. - Galleries in list/grid layout, product review carousels, review popups, and a reviews sidebar - Customizable to match your brand - Looks great on any theme, mobile-friendly & 100% responsive 3. High ROI: Loox is a revenue generator Encourage word of mouth and repeat purchases with photo and video review incentives, referral discounts, and post-purchase upsells. - Site-wide referral widgets - One/Two-sided incentives (Give 10%, Get $5) - Next-purchase discount codes for photo and video reviews - Combine photo reviews & one-click post-purchase upsells - Drive brand discovery via social media & Google Shopping 4. Easy setup and 24/7 support - A simple interface to configure and manage the app - No technical knowledge needed - World-class support available to answer you 24/7 5. Loox reviews do not slow down your website - A CDN (content delivery network) to serve all scripts and photos in milliseconds - Only starts loading after the page is fully loaded 6. (Bonus) Additional Features - Available in English, French (Avis) & 17 other languages - Import reviews from any source. 1-Click AliExpress reviews importer. Built-in imports all other review apps. - Customization & branding - Define email timing, review form questions, widget colors, looks, font, size & position - Moderation - You decide which product reviews get published - Reply to reviews - Add a public response to published customer reviews - Inline SEO - Display product reviews & ratings on search results with Rich Snippets - Google Shopping - Display ratings, reviews & photos - Facebook pixel - Create look-alike campaigns based on your happiest customers - Grouping - Automatically share reviews between similar or identical products - Happy Customers page - Show off all your product reviews in one place - GDPR Compliant * * * Seller [Loox](https://www.g2.com/sellers/loox) Discussions [Loox Community](https://www.g2.com/products/loox/discuss) Languages Supported German, English, French, Portuguese, Spanish Solution Type Best-of-Breed Overview by Yoni Elbaz (Co-Founder & CEO at Loox) Show More ## Pricing Pricing provided by Loox. ### Beginner $9.99 Per Month ### Growth Starting at $34.99 Per Month [ View More Pricing Information ](https://www.g2.com/products/loox/pricing) ## Top-Rated Alternatives [ ![Yotpo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yotpo") Yotpo 4.3/5(265) ](https://www.g2.com/products/yotpo/reviews) [ ![Reviews.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reviews.io") Reviews.io 4.8/5(652) ](https://www.g2.com/products/reviews-io/reviews) [ ![Bazaarvoice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bazaarvoice") Bazaarvoice 4.2/5(809) ](https://www.g2.com/products/bazaarvoice/reviews) [ View All Alternatives ](https://www.g2.com/products/loox/competitors/alternatives) ## User Insights Average based on 30 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Loox Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews) Show More ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 3/5/2020 "Can’t fault it!" 5/5 What do you like best about Loox? I love the way customers can see their prospective jewellery choices worn on others. The reviews are linked to a specific product and a photo review is worth its weight in gold! The automatic notification sent after each purchase is the perfect way to encourage a review and we are also able to offer an incentive by way of next purchase discount too! Thanks Loox Review collected by and hosted on G2.com. What do you dislike about Loox? There’s Nothing to dislike at all! Really pleased. Review collected by and hosted on G2.com. What problems is Loox solving and how is that benefiting you? That a photo review is worth so much! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JO Joses O. Small-Business (50 or fewer emp.) 3/6/2020 "App does what it is supposed to" 4/5 What do you like best about Loox? The ability to gain reviews, import genuine reviews and manage reviews Review collected by and hosted on G2.com. What do you dislike about Loox? The price. it is a tad bit expensive however, I cannot complain because it does its job Review collected by and hosted on G2.com. What problems is Loox solving and how is that benefiting you? To gain customer trust Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JP Jesse P. Small-Business (50 or fewer emp.) 3/4/2020 "The only real solution for product reviews" 5/5 What do you like best about Loox? Getting photo reviews is so important. Somehow, Loox just gets results. Review collected by and hosted on G2.com. What do you dislike about Loox? I could use more training on the tool on how to improve results. Review collected by and hosted on G2.com. What problems is Loox solving and how is that benefiting you? Every store needs reviews. More reviews = more benefits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Marc S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc S.") MS Marc S. President Small-Business (50 or fewer emp.) 3/9/2020 "Photo reviews are much better then text on our web site and to repost on social media." 5/5 What do you like best about Loox? We have received a lot of good photo reviews but also good that we have been able to use reviews from wholesale customers given to us off site. Review collected by and hosted on G2.com. What do you dislike about Loox? Being forced to answer all questions like this! And it just keeps getting worse. Review collected by and hosted on G2.com. Recommendations to others considering Loox: Don't ever do the Loox review Review collected by and hosted on G2.com. What problems is Loox solving and how is that benefiting you? It has helped with our web site credibility and gives our customers a deeper understanding of our company. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 3/9/2020 "Fantastic software solution!" 5/5 What do you like best about Loox? Very easy to use, great integration, very helpful and incredibly responsive customer service Review collected by and hosted on G2.com. What do you dislike about Loox? no dislikes come to mind, it's that good Review collected by and hosted on G2.com. Recommendations to others considering Loox: just get it, you'll love it Review collected by and hosted on G2.com. What problems is Loox solving and how is that benefiting you? easy collection of customer reviews, boosting trust with consumers on our ecommerce site Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic XC Xavier C. Small-Business (50 or fewer emp.) 3/9/2020 "Best Shopify Review App" 4.5/5 What do you like best about Loox? Easy to setup and more engaging than other review app with the photo reviews feature Review collected by and hosted on G2.com. What do you dislike about Loox? More expensive than some other solution available for review. Review collected by and hosted on G2.com. Recommendations to others considering Loox: Try it for your brand Review collected by and hosted on G2.com. What problems is Loox solving and how is that benefiting you? We get a lot of valuable user generated content Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CQ Carina Q. Small-Business (50 or fewer emp.) 3/8/2020 "Nice" 5/5 What do you like best about Loox? It is helpful to remind our customers to leave a review Review collected by and hosted on G2.com. What do you dislike about Loox? until now, it is still nothing. If have in the future, will upload Review collected by and hosted on G2.com. What problems is Loox solving and how is that benefiting you? Send notification to customers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 3/6/2020 "Amazing Review Loox has helped me generate over 10k In positive customer feedback" 5/5 What do you like best about Loox? Use the -ones to privately update my customer service skills and use the positive ones to showcase the excellent service skills and products that we offer Review collected by and hosted on G2.com. What do you dislike about Loox? The fact that emails are sent at the wrong time for delivery’s Review collected by and hosted on G2.com. What problems is Loox solving and how is that benefiting you? Generating customer feedback Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 3/6/2020 "Awesome Product" 5/5 What do you like best about Loox? We love to use Loox for my reviews its fast and effective customers trust it and works seamlessly. Review collected by and hosted on G2.com. What do you dislike about Loox? No issues so far its works well. We like way it works Review collected by and hosted on G2.com. Recommendations to others considering Loox: Try it Review collected by and hosted on G2.com. What problems is Loox solving and how is that benefiting you? We are able to collect social proof well. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 3/9/2020 "Awesome experience" 5/5 What do you like best about Loox? Responsive customer support. No lag in website loading time. Review collected by and hosted on G2.com. What do you dislike about Loox? expensive and hope team can consider bringing the subscription down. Review collected by and hosted on G2.com. Recommendations to others considering Loox: awesome app. Review collected by and hosted on G2.com. What problems is Loox solving and how is that benefiting you? Customer can see the reviews without slow loading on the website. Social proof! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Loox? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Loox ](https://www.g2.com/products/loox/discussions/new) GU Guest User What is Loox used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-loox-used-for) GU Guest User • Last activity almost 2 years ago What is loox? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-loox) [ View all Discussions ](https://www.g2.com/products/loox/discuss) ## Pricing Options Pricing provided by Loox. ### Beginner $9.99 Per Month ### Growth Starting at $34.99 Per Month ### Unlimited $599.99 Per Month [ View More Pricing Information ](https://www.g2.com/products/loox/pricing) Loox Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b04d863662684f874f87be341b22a633/yotpo.png "Product Avatar Image") Yotpo 4.3/5(265) [ Compare Now ](https://www.g2.com/compare/loox-vs-yotpo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0cd1b70034667ce9659a6bd9ca996a4/reviews-io.png "Product Avatar Image") Reviews.io 4.8/5(652) [ Compare Now ](https://www.g2.com/compare/loox-vs-reviews-io) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Product Avatar Image") Trustpilot 3.4/5(262) [ Compare Now ](https://www.g2.com/compare/loox-vs-trustpilot) ##### Categories on G2 [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)[Review Management](https://www.g2.com/categories/review-management-software)[User-Generated Content](https://www.g2.com/categories/user-generated-content-platforms) [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)[Review Management](https://www.g2.com/categories/review-management-software)[User-Generated Content](https://www.g2.com/categories/user-generated-content-platforms)[Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Easy-to-use board meeting software recommendation](https://www.g2.com/discussions/easy-to-use-board-meeting-software-recommendation)[Best bots for startups looking to automate communication](https://www.g2.com/discussions/best-bots-for-startups-looking-to-automate-communication)[Best sales team training solutions for cloud services](https://www.g2.com/discussions/best-sales-team-training-solutions-for-cloud-services) [Most reliable iPaaS solutions for medium-sized businesses](https://www.g2.com/discussions/what-are-the-most-reliable-ipaas-solutions-for-medium-sized-businesses)[what is core hr software](https://www.g2.com/discussions/what-is-core-hr-software-any-experience-choosing-a-software-for-your-business)[Which machine translation software is best for translating legal and technical documents at scale where accuracy and terminology consistency actually matter?](https://www.g2.com/discussions/machine-translation-which-machine-translation-software-is-best-for-translating-legal-and-technical-documents-at-scale-whe) [Show MoreShow Less](javascript:void(0);)