---
title: Loox Reviews
meta_title: 'Loox Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 30 reviews by the users' company size, role or industry to
  find out how Loox works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 30
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# Loox Reviews
**Vendor:** Loox  
**Category:** [Review Management Software](https://www.g2.com/categories/review-management-software)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 30
## About Loox
Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos &amp; videos and beautifully display happy customer content. 5 reasons merchants choose Loox Read why over 100,000 Shopify &amp; Shopify Plus merchants use Loox to boost trust, drive word of mouth and referrals, and increase customer retention and sales. 1. Collect more reviews, photos and videos - Loox gathers authentic product reviews by using smart and customizable review request emails. - Schedule by delivery time or order status - Offer a discount for photo / video reviews - Send review request reminders - Photo / Video reminders for text reviews - Send review requests up to 3 months back upon install - Review widget multi-lingual support 2. Beautiful displays that make YOUR brand shine - Loox’s Shopify reviews app provides merchants with eye-catching widgets for showcasing - - their happy customer content. - Galleries in list/grid layout, product review carousels, review popups, and a reviews sidebar - Customizable to match your brand - Looks great on any theme, mobile-friendly &amp; 100% responsive 3. High ROI: Loox is a revenue generator Encourage word of mouth and repeat purchases with photo and video review incentives, referral discounts, and post-purchase upsells. - Site-wide referral widgets - One/Two-sided incentives (Give 10%, Get $5) - Next-purchase discount codes for photo and video reviews - Combine photo reviews &amp; one-click post-purchase upsells - Drive brand discovery via social media &amp; Google Shopping 4. Easy setup and 24/7 support - A simple interface to configure and manage the app - No technical knowledge needed - World-class support available to answer you 24/7 5. Loox reviews do not slow down your website - A CDN (content delivery network) to serve all scripts and photos in milliseconds - Only starts loading after the page is fully loaded 6. (Bonus) Additional Features - Available in English, French (Avis) &amp; 17 other languages - Import reviews from any source. 1-Click AliExpress reviews importer. Built-in imports all other review apps. - Customization &amp; branding - Define email timing, review form questions, widget colors, looks, font, size &amp; position - Moderation - You decide which product reviews get published - Reply to reviews - Add a public response to published customer reviews - Inline SEO - Display product reviews &amp; ratings on search results with Rich Snippets - Google Shopping - Display ratings, reviews &amp; photos - Facebook pixel - Create look-alike campaigns based on your happiest customers - Grouping - Automatically share reviews between similar or identical products - Happy Customers page - Show off all your product reviews in one place - GDPR Compliant




## Loox Reviews
  ### 1. why to use Loox

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Loox?**

Its simple and effective.  It's straightforward—no fluff, just proof that the product works. Customers see what they’re getting from people who’ve actually bought it.

**What do you dislike about Loox?**

There are many reviews, sometimes which results in confusions and tuff to make decisions.

**What problems is Loox solving and how is that benefiting you?**

Helpin me to make rght decisions for the product that I am going to purchase.

  ### 2. App does what it is supposed to

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joses O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2020

**What do you like best about Loox?**

The ability to gain reviews, import genuine reviews and  manage reviews

**What do you dislike about Loox?**

The price. it is a tad bit expensive however, I cannot complain because it does its job

**What problems is Loox solving and how is that benefiting you?**

To gain customer trust


## Loox Discussions
  - [What is loox?](https://www.g2.com/discussions/what-is-loox) - 2 comments, 1 upvote
  - [How Can I Use Loox To Post My Facebook/ Instagram Ad (Photo Ad / Video Ad)](https://www.g2.com/discussions/25278-how-can-i-use-loox-to-post-my-facebook-instagram-ad-photo-ad-video-ad) - 1 comment, 1 upvote
  - [Can Loox really post onto Facebook? I mean without conditions like I first need 2000 likes on Facebook... I would like that feature.](https://www.g2.com/discussions/25163-can-loox-really-post-onto-facebook-i-mean-without-conditions-like-i-first-need-2000-likes-on-facebook-i-would-like-that-feature) - 1 comment, 1 upvote

- [View Loox pricing details and edition comparison](https://www.g2.com/products/loox/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A04%3A13+-0500&secure%5Bsession_id%5D=b7121289-e109-4944-b4d7-bf2229009480&secure%5Btoken%5D=9008b634c2e3a78831372f983a427cb02af67066201ee937b09dd64fd9781223&format=llm_user)
## Loox Integrations
  - [Shopify](https://www.g2.com/products/shopify/reviews)

## Loox Features
**Additional Functionality**
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Collection**
- Authentication
- Review Forms
- Personalization
- Engagement
- Community Q&A

**Content**
- Types
- Migration
- Publishing
- UGC

**Visual UGC**
- Campaign Customization
- Widget Customization
- Widget
- Media Library

**Influencer Marketing**
- Influencer Recruitment
- Influencer Scoring
- Audience Analysis
- Influencer Segmentation
- Influencer Collaboration
- User-Generated Content (UGC) Management
- Content Approval
- Campaign Analytics
- Reporting and Dashboards
- Data Importing and Exporting Tools
- Influencer Whitelisting
- Influencer Compensation
- Social Commerce
- E-Commerce Integration
- Trend Analysis
- Real-Time Analytics
- Multi-Campaign
- Demographic Data
- Social Media Integration
- Campaign Segmentation
- Communication Management
- Influencer Relationship Management
- Social Performance Management
- Campaign Management
- Multi-Channel Management
- Contact Management
- Content Management
- Rewards Management
- Workflow Management
- Activity Dashboard

**Agentic AI - Review Management**
- Adaptive Learning
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Reminders
- Review Monitoring
- Email Reminders
- Monitoring
- Performance Metrics
- Surveys & Feedback
- Activity Tracking
- Data Import/Export
- Review Notification
- Reporting & Statistics
- Feedback Management
- AI Copilot
- Real-Time Analytics
- Survey/Poll Management
- Activity Dashboard
- SMS Messaging
- CRM
- Visual Analytics
- Purchasing & Receiving
- Real-Time Notifications
- Customizable Reports
- Response Management
- Customizable Branding
- SEO Management
- Engagement Tracking
- Review Badge Management
- Negative Feedback Management
- Social Sharing
- Real-Time Data
- Dashboard
- Communication Management
- Sentiment Analysis
- Alerts/Notifications
- Customizable Templates
- Commenting/Notes
- Template Management
- Customer Experience Management
- Social Promotion
- Campaign Management
- Email Management
- Review Request
- Multi-Location
- Multi-Channel Campaigns
- Chat/Messaging

**Moderation**
- Reviewer Validation
- Response Types
- Legal Agreements

**Engagement**
- Live Streaming
- Omnichannel
- Personalization
- Conversational Commerce
- Moderation

**Integrations**
- Social Media
- Content Creation
- Multi-Channel Marketing
- Rights Management
- UGC Request Automation
- Influencer Relationship Management
- Feedback Management
- Contest Management
- Campaign Management
- Workflow Management
- Social Media Integration

**Agentic AI - Influencer Marketing Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Campaign Planning

**Additional Functionality**
- Data Visualization
- Keyword Tracking
- Search/Filter
- Social Advertising
- Influencer Tracking
- Social Promotion
- Conversion Tracking
- Payment Tracking
- Customizable Reports
- Email Marketing
- Approval Process Control
- Alerts/Notifications
- Performance Metrics
- Data Import/Export
- Campaign Scheduling
- Engagement Tracking
- Monitoring
- Contact Database
- Influencer Discovery
- Multi-Channel Marketing
- Social Media Monitoring
- Activity Tracking
- Customizable Branding
- ROI Tracking
- AI Copilot
- Reporting & Statistics
- CRM
- Faceted Search/Filter
- Categorization/Grouping
- Filtering
- Generative AI
- API

**Use Cases**
- E-commerce
- Retail
- Customer Service

**Social Shopping**
- Promotions
- Shoppable Media
- AR/VR
- Social Store

**Support**
- Onboarding
- 24/7 Client Support

**Administration**
- Incentives
- Insights
- Content

**Analytics**
- Product Insights
- Social Listening
- Campaigns

**Performance**
- UGC Analytics
- Lazy-Loading

**Additional Functionality**
- Sentiment Analysis
- Alerts/Notifications
- Mobile Access
- Access Controls/Permissions
- Collaboration Tools
- For Creative Agencies
- For eCommerce
- ROI Tracking
- Post Scheduling
- Segmentation
- Activity Dashboard
- Marketing Calendar
- Search/Filter
- Hashtag Tracking
- Influencer Discovery
- AI/Machine Learning
- Referral Tracking
- Online Payments
- Engagement Tracking
- Customer Surveys
- Ratings/Reviews
- Content Delivery
- AI Copilot
- Personalization
- Keyword Tracking
- Approval Process Control
- UGC Collection
- Generative AI
- Loyalty Program
- Influencer Tracking
- Customer Advocacy
- Video Editing

**Display Options**
- Badges
- Widgets
- Third-Party Integrations
- Marketing
- Social Media Integration
- Website Integration

**Generative AI**
- AI Text Generation
- Generative AI

## Top Loox Alternatives
  - [Yotpo](https://www.g2.com/products/yotpo/reviews) - 4.3/5.0 (255 reviews)
  - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (646 reviews)
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