Loopy is a Customer Support Observability Platform that unifies your CX Ops Data, detects anomalies, and alerts the right people for timely resolution. Customer support operations, at times, feel like a black box. Teams have to deal with a sea of information juggling disparate software, spreadsheets, big data silos, and manual workflows to meet customer support demands. This results in a significant lack of clarity, which creates confusion. A solution is needed to bring transparency and illuminate the path to more efficient support, and that’s what Loopy’s all about.