Loop Subscriptions Reviews & Product Details

The part that they are always available to answer our questions and the ease of using the Looopwork application to implement for our website. Always having the ability to improve their platform and constantly adding updates based on feedback is a huge factor. Loopwork are a great team in getting things done and helping us implement our plans Review collected by and hosted on G2.com.

Nothing really, they have been great so far and we love working with them. Review collected by and hosted on G2.com.

Loop has an array of features to benefit our subscription offers. The team are always on hand to answer questions, run us through new features and take on feedback. Great app! Review collected by and hosted on G2.com.

Nothing so far....the app works well and the support team are great. Review collected by and hosted on G2.com.

Loop is the first subscription software I've used. I needed a lot of guidance, the documentation and customer service were my best allies. I catched up very quickly. The integration with CRM platforms is great! We can use subscriptions data for analysis and segmentation. Review collected by and hosted on G2.com.

User portal is ok, but not amazing. Some customers need personal help changing their subscriptions. Review collected by and hosted on G2.com.

The customer support is excellent and they are always adding new features. The team is very hands-on and willing to help us get things set up, or listen to our feature ideas. We've pushed a lot of customizations to our subscription program, and Loop has always helped us figure it out. Review collected by and hosted on G2.com.

Nothing! The product is still pretty new, but whenever we need a feature they are quick to implement. Review collected by and hosted on G2.com.

Flexible subscription app that meets our current needs and provides scope for future improvements. Easy to set up with excellent 1-to-1 customer service offering support. Review collected by and hosted on G2.com.

I don't currently have any complaints or dislikes Review collected by and hosted on G2.com.

Moved over from Recharge earlier this year due to frustrations and limitations. Loops service and support are above and beyond, and they are very attentive to both your needs and your success. The platform itself is extremely robust, boasts many features, yet still intuitive and easy to manage and navigate. Review collected by and hosted on G2.com.

I am hoping Loop continues to expand on their reporting and having more control with setting time windows for reporting (6 months, 12 months, etc). Review collected by and hosted on G2.com.

On hand support, always on team for help, advide and recommendations. Review collected by and hosted on G2.com.

Nothing. Apart from some growing feature opportunities, particularly around analytics, the platform and servide is fantastic. Review collected by and hosted on G2.com.

The support team has been so helpful during the implementation and their continuous support has helped us optimize our program. Easy to implement too. Review collected by and hosted on G2.com.

Not many downsides. They're upgrading their features regularly. Review collected by and hosted on G2.com.