--- title: Loop Communications Reviews meta\_title: 'Loop Communications Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 110 reviews by the users' company size, role or industry to find out how Loop Communications works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 110 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Loop Communications Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Loop Communications but has limited features. Are you part of the Loop Communications team? [Upgrade your plan](https://my.g2.com/loop-communications/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! At Loop Communications, our core focus is to provide hosted business phone systems to small businesses and mid-sized companies. We've built an enterprise-class, cloud-based business phone system that works around your needs rather than the limitations of antiquated hardware or constraining policies. Our customers save an average of 40 to 60 percent per month over a traditional landline, as Loop charges just $17 per month for an extension. No matter how many extensions or where they may be, each extension is only $17 per month. You pay the same price regardless of how many calls are made or received, or how many features you use or ignore. The industry average is to lock customers into three-year contracts. At Loop, we believe it’s wrong to stifle your growth or shackle you to bad customer service with a long-term contract. We make your life easy by providing great service so that you never have to worry. We don’t trap you or trick you because we work hard every day to make sure you want to stay. We treat our customers as partners, and it shows. We take the time up front to understand and evaluate a customer’s environment to ensure the most successful implementation. We are dedicated to answering every question, helping with every step of a transition, and considering every detail from the customer’s perspective. * * * Seller [Loop Communications](https://www.g2.com/sellers/loop-communications) Discussions [Loop Communications Community](https://www.g2.com/products/loop-communications/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Brian Tolleson (CEO and Founding Partner at Loop Communications) Show More ## Pricing Pricing provided by Loop Communications. ### Hosted Phone System $70 month per company ### Phone Extension $17 month per user [ View More Pricing Information ](https://www.g2.com/products/loop-communications/pricing) ## Top-Rated Alternatives [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,426) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/loop-communications/competitors/alternatives) ## User Insights Average based on 110 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/18/2019 "Loop communication review" 2.5/5 What do you like best about Loop Communications? The ability to carry extensions from one work place to another Review collected by and hosted on G2.com. What do you dislike about Loop Communications? Unsure if the high volume of calls we receive is too much for the system are currently using. We often have patient complaints that they are unable to get through to a person. Review collected by and hosted on G2.com. What problems is Loop Communications solving and how is that benefiting you? We are able to see what line a call comes into and narrow down who spoke to that patient Review collected by and hosted on G2.com. Show More Response from Brian Tolleson of Loop Communications [Editedit](https://www.g2.com/survey_responses/loop-communications-review-2791027/official_response/edit) Hello, thank you for reporting your concerns. We would love to help resolve any issues you are having regarding call routing and we would be happy to give advice on the optimal setup to help patients reach the appropriate party. I do not currently see any tickets regarding this issue, so please reach out to customer support so we can help! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Loop Communications? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Loop Communications ](https://www.g2.com/products/loop-communications/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What is VoIP? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-voip) GU Guest User What is your experience with Loop Communications for VoIP solutions, and what challenges have you faced? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-experience-with-loop-communications-for-voip-solutions-and-what-challenges-have-you-faced) [ View all Discussions ](https://www.g2.com/products/loop-communications/discuss) ## Pricing Options Pricing provided by Loop Communications. ### Hosted Phone System $70 month per company ### Phone Extension $17 month per user [ View More Pricing Information ](https://www.g2.com/products/loop-communications/pricing) Loop Communications Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-loop-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/loop-communications-vs-nextiva) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,426) [ Compare Now ](https://www.g2.com/compare/loop-communications-vs-ringex) ##### ##### Loop Communications Features Basic Communication Phone Calls Conference Calls Desk-to-Desk Calls Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension [ View More Features ](https://www.g2.com/products/loop-communications/features) ##### Categories on G2 [VoIP Providers](https://www.g2.com/categories/voip-providers) ##### Explore More [Top-rated ASM tools for continuous security scanning](https://www.g2.com/discussions/top-rated-asm-tools-for-continuous-security-scanning)[How regularly does Alteryx deliver new features and platform updates that support enterprise-scale analytics?](https://www.g2.com/discussions/how-regularly-does-alteryx-deliver-new-features-and-platform-updates-that-support-enterprise-scale-analytics)[What are the most trusted enterprise information archiving solutions by financial services compliance officers based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-enterprise-information-archiving-solutions-by-financial-services-compliance-officers-based-on-user-reviews%20) [Top tools for recurring billing automation](https://www.g2.com/discussions/top-tools-for-recurring-billing-automation)[Which enterprise mobility management platforms avoid user friction while enforcing security policies for distributed workforces?](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-avoid-user-friction-while-enforcing-security-policies-for-distributed-workforces)[Which ESB platforms are most reliable for enterprise teams modernizing legacy mainframe systems into cloud architectures?](https://www.g2.com/discussions/which-esb-platforms-are-most-reliable-for-enterprise-teams-modernizing-legacy-mainframe-systems-into-cloud-architectures) [Show MoreShow Less](javascript:void(0);)