How easy it is to use! We were able to start using right away. The campaigns feature allows you to do automated emails, banners, etc. that are very helpful. Especially when trying to do a chaser campaign to remind those who are behind in training to complete it. Review collected by and hosted on G2.com.

Nothing thus far. If there is a feature that we want, we request from developers who are very open minded. Review collected by and hosted on G2.com.

Functionally:

Ability to customise branding and visuals to create a personalised learning environment

Easy and intuitive to learn both as an author and as a learner

Campaigns function to automate learner communication and management saves time and provides consistent learner experience

Support:

Customer Success/Account Managers are very supportive and knowledgeable

Intercom tool is great for asking questions and always a rapid response

Looop Labs and and the resources available to learn the tool are exceptional Review collected by and hosted on G2.com.

Some useful and time saving features are still on the roadmap eg. customising campaigns, using certifications efficiently

Embedding websites doesn't look great visually, hyperlinks are a better option Review collected by and hosted on G2.com.

The ability to easily create content on the platform and push out via dynamic campaigns. This is more challenging on more traidiontal LMS.

There are a constant updates to the platform so you are able to deliver increasingly powerful resources to the teams.

The ability to use looop not just as an LMS but as an intranet, internal comms platform and survey tool.

Feedback is acted on quickly and there are so many developments with the paltform Review collected by and hosted on G2.com.

I don't dislike anything on the platform, where there are areas for improvement, there is a great community where the company actively participate and make changes off the feedback. I have never worked with a platform that adapts so quickly. Review collected by and hosted on G2.com.

Easy to set up and configure. Built-in practical assessment video tool. Kickstarter content packs. Brand customisation easy to apply

Acess to L&D community and thought leadership. Analytics - especially the ability to track keyword searches Review collected by and hosted on G2.com.

Some of the functionality we require is not yet available, although it is captured in their product roadmap. Review collected by and hosted on G2.com.

I like the campaign features of looop. It makes sending out resources and information automatic and easy. Review collected by and hosted on G2.com.

The analytics part of Looop is constantly improving which is helpful. Review collected by and hosted on G2.com.

Prompt, relevant service with deep knowhow on tech capabilities of their system. Good listening. Great to be looped into their network of clients and partners - I've learnt a lot from the design sessions. Review collected by and hosted on G2.com.

nothing - they are meeting all our needs. I'd like if they also added Mandarin as a language. Review collected by and hosted on G2.com.

Looop is very easy to use as an administrator, content creator and learner. The interface and experience from each user's perspective is simple and straightforward.

Additionally, with the campaign features we're able to provide a more active, engaging and personalized approach for learners. Review collected by and hosted on G2.com.

While the analytics are far above what we’ve had previously, I would love even deeper metrics and insights. Review collected by and hosted on G2.com.

The approach of 'resources not courses' really drove our desire to integrate Looop into our L&D offering. For Learning to be truly continuous we need to fit with our team's lives, not the other way round. Access to the actual info they need, in a online digital format that they can get to from anywhere, including on their phone in the middle of a field, is perfect for us! Review collected by and hosted on G2.com.

There aren't things we don't like as much as things that will only improve Looop's functionality. The main one for us at the moment is anonymity in the user insights, although this is on its way. Review collected by and hosted on G2.com.

My favorite features are creating resources (simple, fast, and flexible), campaigns (powerful yet simple communication), user insights (simple survey feature with multiple question types), and analytics (simple visuals with the option to export more detailed data). Review collected by and hosted on G2.com.

Nothing I really dislike. Looop is responsive to our suggestions for improvements or new features. Review collected by and hosted on G2.com.

Super easy to use, automated many processes, great user experience and makes our training look great! Review collected by and hosted on G2.com.

some of the analytics functions took a bit of getting used to Review collected by and hosted on G2.com.