The folks at Mattel have three factories and over 1,200 people. Sending out important updates was a huge problem. The safety protocols, HR, and shift changes were not reaching the floor. It was a whole different world to us.” We have 31 screens across our sites and all of them are managed through one CMS.

Being able to integrate Power BI into the OEE tool has been an absolute game-changer. For example, we now display real-time live production KPIs, targets and downtime on the factory floor and on dashboards throughout the factory. It’s useful because of the user roles feature. The ops team is responsible for their own dashboards for performance purposes while I take care of the HR and corporate comms dashboards. No one can remove anyone's content on their own by mistake.

Smart Scheduling has a hard expiry date in a manufacturing setup to bring compliance. The old notices disappear automatically, so outdated safety rules never stay onscreen. You can also take screenshots which is a plus. If I can view the screen which is 200 KM away, then I do not have to go to the site. Review collected by and hosted on G2.com.

Although the platform is good, the integration into the Microsoft ecosystem could be better for big enterprises. We depend on Teams, SharePoint and Viva Engage. Right now, our content creators who aren't technical can’t pull content from these platforms as it requires API or embed code, and the IT team has to do it. If M365 connectors were available for native use, it would be a huge help for corporate-type of users like ourselves. Review collected by and hosted on G2.com.

We manage Samsung Tizen displays through Look. The alerts center is thefirst place I check because it shows which screens are offline and provides enough history to decide whether the problem is the connection, the player or the content.

We can remotely restart devices, separate Compliance content from local promotions and review who changed a campaign. Scheduled expiration is especially helpful for rate and product messages. Review collected by and hosted on G2.com.

Designing the branch hierarchy and permissions took more planning than expected. We revised the structure during rollout before settling on the right model. Review collected by and hosted on G2.com.

Look is doing a great job managing the screens for patients in the waiting room of our dental clinic. From its dashboard, we can easily display health awareness tips, our doctors' profiles and a live news feed all together. The software runs very quietly and stably in the background, without any crashes or lags. We liked the plug-and-play hardware support the most. Review collected by and hosted on G2.com.

The process of uploading custom fonts in it seemed a bit cumbersome. Our clinic's brand guide has specific fonts, which took us a little longer to set up. The font and typography management system should be made a little easier. Review collected by and hosted on G2.com.

The cloud dashboard is very effective and efficient in managing a dynamic display property of a hotel. It is easy to update restaurant menus, calendar of events and local sightseeing guides on multiple screens in the lobby and lounge on a daily basis. This system guarantees excellent playback stability and can run 24/7 without buffering, lagging or crashing. Furthermore, the effortless plug-and-play setup allowed our front-desk team to instantly connect new screens without requiring any advanced technical support. Review collected by and hosted on G2.com.

Remote management works fine, but formatting a custom layout within the built-in media editor can take a bit of time. Adjusting our hotel's special brand colour, custom font size and multi-zone grid requires a bit more manual alignment. Having more ready-made, hospitality-focused drag-and-drop design templates will make it much faster for our team to create content every week. Review collected by and hosted on G2.com.

It is extremely important to provide patients with the right information at the right time in a healthcare facility. Using Look Digital Signage, we can easily display health awareness, clinic schedules and emergency notices on the screens in our waiting rooms.

With its centralised dashboard, displays on different floors can be controlled from one place. The biggest advantage is its offline playback; even if the internet connection is temporarily disconnected, the screens remain functional, which is extremely reliable in hospital emergencies. Review collected by and hosted on G2.com.

The software does not have a dedicated mobile app. It is a bit of a hassle to quickly change any information using CMS from the phone browser while on a round in the busy hospital environment or when you are away from your desk. It would be great to have an app that takes into account the nature of the work of service managers like us. Review collected by and hosted on G2.com.

When running a care home, it is very important to provide residents with daily menus, activity calendars, and photos of various events. Using Look Digital Signage, we can update this information very easily. Its interface is very simple, so even our non-technical staff can change the content without any hassle. It has made our community more vibrant, and residents can now easily find out what events are taking place throughout the day. Review collected by and hosted on G2.com.

If the editing tool of the software had a few more ready-made templates for the care home or healthcare sector, it would have been more convenient for us.

Currently, we often have to design and upload content separately. Review collected by and hosted on G2.com.

As an IT manager, the most important things for me are hardware stability and remote management. Look Digital Signage integrates very easily with different types of players (Android, Amazon Fire Stick). From its centralised dashboard, we can monitor the screens of our various outlets from one place. Especially its 'Network Reporting' feature is very useful, which alerts us quickly if any screen goes offline. It runs very smoothly without any technical complications. Review collected by and hosted on G2.com.

Occasionally, when uploading large video files, processing takes some time. In addition, it would be better if the API documentation were more detailed for deeper integration with our system. Although this is not a major problem, it would be helpful for the IT team. Review collected by and hosted on G2.com.

As the café manager, I do everything myself. Thanks to this service, we were able to replace our 4 physical menu boards with digital screens, so whenever we change a price we don’t need to print new inserts. I set our brand colors in a template once and now every update is on brand for those colors. After 2PM we automatically switch over to the afternoon drinks menu from our lunch specials, which is especially helpful for dayparting at busy times. Review collected by and hosted on G2.com.

Given we’re only one location, many of the advanced features seem unnecessary for us. When you first login, it can look a bit crowded given the amount of high-level tools available on your dashboard. The ability to have a simple interface for small single-location businesses would be much easier. Review collected by and hosted on G2.com.

It’s a lot easier to manage the operations because of the multi-location feature in the dashboard.

We have different promotional periods for each of our sites, and the scheduling tool now automatically handles our menu changes at different times of the day.

I no longer have to call staff to check whether the screens have been updated; I can view live snapshots directly from the dashboard.

Setting up the hardware was also very easy, the HDMI players started working with our old monitors straight away Review collected by and hosted on G2.com.

It took me longer than expected to fully grasp how layouts, playlists, and schedules work together. It is now making sense but it was quite a steep learning curve the first week. A much better way to onboard new users will be an interactive tour around the app rather than just help articles. Review collected by and hosted on G2.com.

My coordinator's Tuesdays used to be entirely USB drives. Fourteen locations, 23 screens, one very tedious ritual. Smart Scheduling ended that. I build the promo calendar Sunday evening and the right content hits the right screens at the right time all week- breakfast deals until 11, lunch specials until 2:30, happy hour from 4 PM. All automatic. Multi-location grouping means I can push a flash sale to all downtown stores in under two minutes. No one touches anything. Review collected by and hosted on G2.com.

No mobile app. Fine at a desk, annoying on the shop floor. You're navigating the CMS on a phone browser to make a quick update. It works. It's just not great. Review collected by and hosted on G2.com.