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NF

Nicoll F.

Realtor

Real Estate

Small-Business (50 or fewer emp.)

8/10/2018

"Easiest accounting I’ve ever done!!!"

2.5/5

What do you like best about Lone Wolf Back Office?

I like how easy the software is to use. I’m not very good at the accounting, until now. I love how it walks you through what you need to do it really benefits everybody. Review collected by and hosted on G2.com.

What do you dislike about Lone Wolf Back Office?

The software occasionally crashes or kicks me out Review collected by and hosted on G2.com.

UI

Verified User in Internet

Small-Business (50 or fewer emp.)

7/12/2018

"Good Reporting and Management tool"

3.5/5

What do you like best about Lone Wolf Back Office?

Some of the reporting tools were nice to have and offered visibility into analytics that you might not otherwise have access too. Communication within the gooey was also pretty intuitive Review collected by and hosted on G2.com.

What do you dislike about Lone Wolf Back Office?

Did use this or other software like this enough to really have much negative to say, the website branding was nice and consistent across platforms which was nice as well Review collected by and hosted on G2.com.

KM

Kay M.

Real Estate Consultant

Real Estate

Enterprise (> 1000 emp.)

8/10/2018

"recommend"

2/5

What do you like best about Lone Wolf Back Office?

easy to use and implement and the benefits to the group Review collected by and hosted on G2.com.

What do you dislike about Lone Wolf Back Office?

the overall cost of the system and the set up time was very long Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

8/10/2018

"I wouldn't recommend this."

2/5

What do you like best about Lone Wolf Back Office?

When it works, it's decent and efficient. Review collected by and hosted on G2.com.

What do you dislike about Lone Wolf Back Office?

The software is NOT intuitive whatsoever. For starters, the UI is extremely outdated and whenever issues arise, customer support takes forever to attempt and resolve the issue. Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

11/13/2017

"Broker Wolf Real Estate Accounting System after 2 Years"

2.5/5

What do you like best about Lone Wolf Back Office?

Designed to be an all in one accounting and Real Estate Brokerage integrated system. Once we got it up and running was very reliable and comprehensive for Managing agents, commission and accounting, agent billing, Disbursements, Escrow. Review collected by and hosted on G2.com.

What do you dislike about Lone Wolf Back Office?

Complexity and training lead time needed puts me at risk of staff turnover; too complicated; No integration with on-line banking (showstopper); support is ok good but limited to one off's and I'm not confident that could recover from a loss of control of the accounting data if our accountant quits. a lot of manual data entry required. Reports are printed and not user friendly.The integration with AR/AP, invoices, and GL was above the level of our collective understanding to stay with and we stopped it after the first year. We know other brokers that had similar experience. You have to have commission accounting in house-that's your business, but it's way too much responsibility to also hang on to your general ledger accounting and reporting along with that, especially when it's extremely outdated in terms of banking integration and reconciliation Review collected by and hosted on G2.com.

Recommendations to others considering Lone Wolf Back Office:

Don't listen to anyone that tells you this system is easy to use. The functionality is comprehensive which means set up is complex and critical. Know your business processes (everything) before training and make sure you have the right staff dedicated from the start with the ability to analyze and fix accounting issues. Consider simpler commission accounting systems with quick books integration if you are smaller. Review collected by and hosted on G2.com.

What problems is Lone Wolf Back Office solving and how is that benefiting you?

Commission Accounting, Agent Billing, Agent Management work very well. We discontinued GL and outsourced to Quick Books due to complexity and lack of banking integration. The commission accounting piece is very reliable. Review collected by and hosted on G2.com.

Response from Rebecca Patten of Lone Wolf Back Office

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Hi there,

Thanks for your review! I’m glad to hear you’ve been able to reap the benefits of brokerWOLF for your agent management, commissions, billing etc.

Admittedly, because brokerWOLF is so comprehensive, it can be a little intimidating at first. That’s why we offer a host of helpful resources for all of our clients, including help articles, video tutorials, as well as regular training webinars. I recommend these resources to all of our clients, as they’re very in depth and help users such as yourself gain a fuller understanding of the program.

We want to help you to have a seamless experience with your brokerWOLF, and we certainly don’t want you feeling that it’s too complex! Please feel free to send me an email at clientsuccess@lwolf.com and we can have a quick chat about getting you some more resources/support so you can make the most of the program!

Thanks again,

-Jackie

NG

Nicole G.

Office Administrator

Real Estate

Enterprise (> 1000 emp.)

7/28/2017

"Brokerwolf has given me my time back!"

4/5

What do you like best about Lone Wolf Back Office?

The program pulls transaction info from Skyslope so there is less entry when processing closings. Review collected by and hosted on G2.com.

What do you dislike about Lone Wolf Back Office?

Long training period with lots of information to remember. Review collected by and hosted on G2.com.

Recommendations to others considering Lone Wolf Back Office:

It is worth the money! They have a very good training and support and are constantly looking for ways to improve their service. Review collected by and hosted on G2.com.

What problems is Lone Wolf Back Office solving and how is that benefiting you?

Brokerwolf has reduced time and amount of data entry almost in half. This also reduces change of incorrect data entry. Closing one transaction creates all the checks I need including release of earnest money where in Quickbooks I would have to create each individual check. Review collected by and hosted on G2.com.

Response from Rebecca Patten of Lone Wolf Back Office

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Hi Nicole,

Thank you for your review! I’m very pleased to hear about your positive experience with brokerWOLF. We built the program to make things like transactions easier, faster and simpler—and giving users more time in their day is what brokerWOLF is all about. If you’re interested, I’d love to have a quick chat about your experience! Please feel free to drop me a line at clientsuccess@lwolf.com.

Thanks again Nicole,

-Jackie

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/7/2017

"brokerWOLF is great! "

4/5

What do you like best about Lone Wolf Back Office?

M yfavorite thing about Broker WOLF is the ease of having codes for each report Review collected by and hosted on G2.com.

What do you dislike about Lone Wolf Back Office?

So far, there is nothing that I dislike. Review collected by and hosted on G2.com.

Response from Rebecca Patten of Lone Wolf Back Office

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Hi there,

Thanks for your review!

Glad to hear that you’re enjoying brokerWOLF. We’re really proud of our agent management reports—they make decision making and financial planning much easier. And you can’t really get that kind of value from an off-the-shelf accounting solution.

Now, brokerWOLF also has dozens of financial reports you might not be aware of. These reports work in conjunction with our agent reports to paint a complete picture of the brokerage’s operational and financial health. Feel free to email me at clientsucess@lwolf.com and I can help point you in their direction!

-Jackie

AR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

2/25/2017

"It's very easy to use for real estate transactions. "

5/5

What do you like best about Lone Wolf Back Office?

It's all easy set up in this software. If you will learn from the beginning how to use keywords, it will be faster to use. It takes 5 minutes to enter the real estate transaction and cut the check to the broker. You can download Lone Wolf program on several computers. Review collected by and hosted on G2.com.

What do you dislike about Lone Wolf Back Office?

Sometimes, I had a problem with specific dates for reconciliations. They offer the tutorial videos if you don't know something, but I take time to watch them I'd recommend having like chat help on their website. It will help to solve the problem faster. Review collected by and hosted on G2.com.

Recommendations to others considering Lone Wolf Back Office:

I would recommend to all real estate companies to use this program as it's easy to use for an accountant and just for a regular employee in a company. You can have an access from several computers. Review collected by and hosted on G2.com.

What problems is Lone Wolf Back Office solving and how is that benefiting you?

We us Lone Wolf in our real estate company to enter transactions and cut the checks to broker and agents. Benefits are easy to use and the job can be done really quick. Review collected by and hosted on G2.com.

Response from Rebecca Patten of Lone Wolf Back Office

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Thank you for the great review! Our team works hard to provide our clients with the best solutions, so we are happy to see that reflected in your experience with Lone Wolf. We would love to discuss your experience further, please feel free to reach out to concierge@lwolf.com.

UR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

5/11/2017

"Slow to React"

1.5/5

What do you like best about Lone Wolf Back Office?

I have my contracts & Closings all in one place Review collected by and hosted on G2.com.

What do you dislike about Lone Wolf Back Office?

It disconnects every 5 minutes... literally. Reaction time is very slow. The process to handle all transactions can't just be one simple step... it's about 7-10 clicks/steps per transaction. Review collected by and hosted on G2.com.

Response from Rebecca Patten of Lone Wolf Back Office

edit

We are sorry to hear that you are having challenges with your Lone Wolf software. If you would please contact clientsuccess@lwolf.com, we would love to discuss your experience and a solution further.

AR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

9/14/2016

"Good Program for RE Companies"

4/5

What do you like best about Lone Wolf Back Office?

I like the integration from SkySlope to BrokerWolf so that it ends the manual entry of contracts into BrokerWolf. Review collected by and hosted on G2.com.

What do you dislike about Lone Wolf Back Office?

Wish there was a duplicate button. Sometimes there is a need to do a manual entry and if you have 10 lots with the same buyer and seller (and contract dates), but 10 different contract's it's easier to hit duplicate and just change the address. Review collected by and hosted on G2.com.