LogRocket Reviews (2,399)

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Reviews

LogRocket Reviews (2,399)

View 1 Video Reviews
4.6
2,399 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the session replay feature for its ability to provide clear insights into user behavior, making it easier to identify and resolve issues quickly. The intuitive interface and seamless integration with existing tools enhance the overall user experience, allowing teams to troubleshoot effectively. However, some users note that the filtering options can be cumbersome, which may hinder quick access to specific sessions.

Pros & Cons

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Anuj S.
AS
Anuj S.
Software Engineer
Small-Business (50 or fewer emp.)
"Session Replay Makes Bug Reports Effortless"
5/5
What do you like best about LogRocket?

the best thing about logrocket is I don't have to ask my users where did you click when they report a bug, I can just go to logrocket dashboard and watch the session replay. Review collected by and hosted on G2.com.

What do you dislike about LogRocket?

Finding a particular bug is little bit tedious when you have to many sessions and your custom filters aren't setup properly. and sometimes it can get pretty noisy as well. Review collected by and hosted on G2.com.

Nitesh G.
NG
Nitesh G.
Founder
Small-Business (50 or fewer emp.)
"Simple Integration and a UI That Makes Debugging really simple"
5/5
What do you like best about LogRocket?

It was a very simple integration, not much config like other tools and everything just started showing. I loved the UI as well where i see all console logs, network requests and along with the session. Coming from clarity this was a huge huge boost Review collected by and hosted on G2.com.

What do you dislike about LogRocket?

Maybe regular emails or something on education of how to use the platform to full capcbilities like i am slowly discovering the dashboard and all. Review collected by and hosted on G2.com.

OG
Oscar G.
Senior IT Architect
Enterprise (> 1000 emp.)
"Activity & Session Recording Makes Frontend Debugging Easy"
4.5/5
What do you like best about LogRocket?

The activity and session recording, it makes a lot easier to diagnose the frontend errors and find quick solutions. Review collected by and hosted on G2.com.

What do you dislike about LogRocket?

The PRO features in the trial period could be a little longer. 14 days, for big dev teams is a little shorter, for the approval stages, dev, testing, etc. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Clean UI, Fast Search, and Great for Troubleshooting User Issues"
4.5/5
What do you like best about LogRocket?

I really like the overall experience with LogRocket. The UI is clean and the UX is easy to understand. As a technical support team lead, we use this platform widely to discover user issues and help customers without needing to ask for screenshots. Performance has also been solid: search is fast, and I really appreciate the option to share these findings. Review collected by and hosted on G2.com.

What do you dislike about LogRocket?

Sometimes it’s hard to identify the issues our users are experiencing just from the company or email address. It would be amazing if we could connect Freshdesk as an integration. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Preview Video Makes Sessions Easy to Understand"
5/5
What do you like best about LogRocket?

I could actually see the session and understand what happened where using the preview video Review collected by and hosted on G2.com.

What do you dislike about LogRocket?

Dashboard is kinda messy. For me it seemed like that. Just my thoughts Review collected by and hosted on G2.com.

Milan M.
MM
Milan M.
Software Engineer
Small-Business (50 or fewer emp.)
"Effortless Integration and Powerful User Insights"
5/5
What do you like best about LogRocket?

LogRocket is very easy to use and simple to integrate into an existing app. It provides an excellent overview of how users interact with the product and helps identify parts of the UI where they might be struggling. It’s also a great tool for debugging since you can see exactly what the user experienced before an issue occurred. Review collected by and hosted on G2.com.

What do you dislike about LogRocket?

Sometimes LogRocket masks certain data that isn’t actually sensitive, which can make it harder to fully understand what happened in a user session. Review collected by and hosted on G2.com.

RN
Ran N.
Product Manager
Small-Business (50 or fewer emp.)
"Great Overall Experience"
4/5
What do you like best about LogRocket?

I like how simple it is to use and implement, and I also appreciate the options available for the different dashboards. I also like the integration with AI (Galileo) for additional insights. Review collected by and hosted on G2.com.

What do you dislike about LogRocket?

I don’t like the heatmap charts or how you interact with them. The overall experience feels unclear and hard to use, and it takes more effort than it should to understand what I’m looking at or make the chart do what I want. Review collected by and hosted on G2.com.

FJ
Fahad J.
Principal Software Enginner
Mid-Market (51-1000 emp.)
"Effortless Integration Makes LogRocket a Breeze to Use"
4.5/5
What do you like best about LogRocket?

I loved how easy it was to get started and integrate LogRocket into my web app, as well as my React Native app, just by adding one line of code. A single line of code enabled a lot of insights for me to track every user journey and find areas of improvement. Review collected by and hosted on G2.com.

What do you dislike about LogRocket?

I only used the Session Replay feature of this product, and I feel like the number of sessions in the free tier should have been more than 1000, since every app visit counts as a unique session. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Session recording is good, UI is slow and unintuitive for generating metrics"
2.5/5
What do you like best about LogRocket?

There are a lot of options for creating metrics and spotting issues. Being able to add custom metrics is a nice touch, and the session tracking is pretty solid. Seeing the network calls and logs in one place is especially helpful. Review collected by and hosted on G2.com.

What do you dislike about LogRocket?

The UI is for metrics is slow and clunky, it often takes an incredibly long time for simple metrics to load, and creating a refining custom graphs is not super intuitive. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Simple Error Tracking That Helps Us Fix Issues Fast"
5/5
What do you like best about LogRocket?

Very simple to see errors in my app & be able to solve quickly Review collected by and hosted on G2.com.

What do you dislike about LogRocket?

Nothing, it’s a good system & helps improve UI Review collected by and hosted on G2.com.