I loved being able to create different funnels to pinpoint the critical drop-off points in our flow. Being able to watch the users who abandoned was also awesome. I was originally worried that Log Rocket would only show the people who made it all the way through the funnel, but the ability to isolate users who dropped off at specific points was great. It’s a great way to identify quantitative leads and then immediately dig into sessions via session replay to get those qualitative insights. Review collected by and hosted on G2.com.

The UI at first was overwhelming to figure out how to use. It does require you to go through a tutorial or have a colleague guide you. I think also there's a part of LogRocket that requires you to know what you want to do, and I'd love to see LogRocket get to a point where you're inspired to come up with new ways to slice and dice your data. Review collected by and hosted on G2.com.

LogRocket has been a great addition to our workflow. The session replay feature is incredibly useful. I appreciate being able to watch exactly what a user experienced, including clicks, scrolling, and errors, saves so much time when trying to reproduce bugs or understand friction points. Review collected by and hosted on G2.com.

Nothing comes to mind, I'm a pretty new user and really appreciate the insights. Can't think of anything negative! Review collected by and hosted on G2.com.

What I like best about LogRocket is how it makes debugging incredibly efficient by showing exactly what users experienced. The session replay feature, combined with error tracking, network logs, and state inspection, eliminates the guesswork that usually comes with reproducing frontend issues.

It’s especially valuable because it helps prioritize bugs based on real user impact, allowing the team to focus on what truly matters. Overall, LogRocket saves significant debugging time and improves the quality of the user experience. Review collected by and hosted on G2.com.

What I dislike about LogRocket is that it can sometimes feel overwhelming due to the amount of data it captures. While the detailed session replays and logs are powerful, filtering through them to find the most relevant information can take time.

Additionally, depending on usage volume, the pricing can become a concern for smaller teams or startups. Improving data filtering, search capabilities, and offering more flexible pricing tiers would make the experience even better. Review collected by and hosted on G2.com.

The ability to view deep technical insights along with quantitative and qualitative data to aid in improving the overall user experience. I also appreciate the proactive nature of the dashboard highlighting potential trouble areas so that I don't have to go looking for them. Lastly I like the ability to share sessions with others so that we can have deeper and more meaningful conversations about how to solve problems. We use this software on a weekly basis to help formulate strategic decisions. Review collected by and hosted on G2.com.

Some sessions will replay in an odd way making it difficult to assess what is going on - though this is not due to logrocket and more due to the browser settings for the user within the session. Review collected by and hosted on G2.com.

I like that I can look for points in time when request failed, and follow the user up to this point so it can give clue for reproducing errors. Review collected by and hosted on G2.com.

Sometimes I have a problem where session stops playing. I can still move to different points of session, but it won't play until I refresh the page. For the reference I am on Firefox based browser. Also I don't see an option to quickly filter for the network requests statuses that indicate request somehow failed and I think this would be helpful to see all failed requests all at once. Review collected by and hosted on G2.com.

A comprehensive list of all errors which took place so you do not need to sit and search through to see errors. also the fact that the console list is snyced to the recording really helps pinpoint cause vs error Review collected by and hosted on G2.com.

The only thing i would say is a bit annoying is the lack of post-recording editing. For example , I cant manually set the user name after a recording is done from the UI. Apart from that it is pretty good. Review collected by and hosted on G2.com.

It was easy to set up, and it’s helped us improve our product by allowing us to review real user sessions and better understand how people interact with the platform. Session Replay has been especially useful for spotting bugs, friction points, and confusing moments in the experience, while Digital Analytics helps us identify broader usage patterns and make more informed product decisions. Review collected by and hosted on G2.com.

The free plan’s coverage isn’t enough, and we run out of sessions very easily. Review collected by and hosted on G2.com.

I like that LogRocket provides session replay for my landing pages. Review collected by and hosted on G2.com.

I dislike that it’s a bit expensive for pro plans Review collected by and hosted on G2.com.

It’s an extremely useful tool and very intuitive to navigate. I really appreciate the real-time monitoring and the ability to review user activity directly on the site.

I would absolutely recommend trying it out for customer service and to provide helpful replies to clients. Review collected by and hosted on G2.com.

Honestly, nothing so far. It’s been performing really well for our team, and we’ve also had a great experience with Logrocket. Review collected by and hosted on G2.com.

It captures a lot of information about the user browser that allows me to understand what could've caused certain unexpected behavior or bad UX to the user.

It's great that it also provides the session not so much time after the issue occurred, I would believe it's instant!

It allows to filter by a handful of things that helps out while trying to debug errors: IP Address, email, user ID

It provides information about the device and location the session was recorded from.

It's really simple to use, even non-technical people can check logrocket sessions and track down a user and the session that caused the unexpected behavior

It's easy to integrate and implement all over your website!

We use Logrocket all the time and it helps a lot for the on-call engineers. Review collected by and hosted on G2.com.

Nothing that I can think of logrocket that dislikes me. Serves the purpose in an easy and pretty intuitive way! Review collected by and hosted on G2.com.