LogRocket was very simple to install and get up and running. I also like that our team can quickly pinpoint vague customer issues (like “checkout isn’t working”) by using the Session Replay feature, which makes it much easier to understand what the customer actually experienced. Review collected by and hosted on G2.com.

It’s honestly hard to find much to complain about, but if I had to pick something, it would be the learning curve that comes with all the features. I’m constantly discovering new things in LogRocket just by poking around, and I often find myself wishing I’d known about them sooner. Review collected by and hosted on G2.com.

It allows you not only to see but also understand what's happening as it includes a lot of logs and details about each session. You can also integrate it with your preferred AI Agent. Review collected by and hosted on G2.com.

It lacks performance, specially for recordings from mobile devices. Sometimes it's really difficult to understand what customer did during the session. Review collected by and hosted on G2.com.

Error debugging with LogRocket has been huge for us. Being able to see exactly when changes were made—down to the second—makes it so much easier to pinpoint what triggered an issue instead of guessing based on vague timestamps or logs. It's saved us a lot of time tracking down the root cause of bugs. Review collected by and hosted on G2.com.

I wish there was summaries for each page already loaded instead of me having to load them manually. Review collected by and hosted on G2.com.

As an account manager, what I value most about LogRocket is the visibility it provides into the real user experience. The session replay and detailed diagnostics make it straightforward to see exactly where users run into issues, helping our team understand what’s happening quickly without relying on guesswork. It also makes conversations with clients far more productive, because we can reference specific interactions and supporting data instead of vague reports. Overall, it helps us troubleshoot faster, improve the product experience, and communicate more clearly with both internal teams and customers. Review collected by and hosted on G2.com.

One downside of LogRocket is that the sheer amount of data it captures can sometimes feel overwhelming, especially when you’re trying to sift through a large volume of sessions to find the most relevant issues. The filtering tools do help, but it can still take time to narrow things down and pinpoint exactly what you’re looking for. On top of that, some of the more advanced insights and features come with a learning curve, so teams may need a bit of time before they can fully take advantage of everything the platform offers. Review collected by and hosted on G2.com.

The session replay feature is the main reason I keep coming back to LR. Being able to see how users interact with our platform in ways we didn’t anticipate is genuinely eye-opening, and it helps me understand what’s really happening in the experience. Review collected by and hosted on G2.com.

I don’t have any real dislikes about LR, but if I had to nitpick, I’d say I wish there were a way to flag certain bugs like when a page gets stuck in a redirect loop and never fully loads. Review collected by and hosted on G2.com.

The main—and probably the only—reason I keep using LogRocket is that it lets me track bugs and replay them when I need to fix something, since LogRocket can give me an almost exact replay of what a user experienced. Review collected by and hosted on G2.com.

If I had to point out one issue, it would be the pushiness of the sales outreach. I’ve started multiple accounts for different companies and projects, and I keep getting sales emails urging me to start a paid plan, even though only a few of those companies actually need one. Review collected by and hosted on G2.com.

With LogRocket it's very easy to implement logging across a variety of sites and mobile apps to proactively capture customer issues and help our support, development, and product teams get a better understanding of the customer journey. Review collected by and hosted on G2.com.

The AI issue detection could use some work, as it reports issues that aren't actually problems sometimes. The retention time period could be longer, however I know that's an option on different plans. Review collected by and hosted on G2.com.

LogRocket is simple amazing to debug production issues, understand why a prod-fire happened analyzing users recorded sessions, besides of the recording having all the logs and network requests, having information of how many times an error happened. The issues detection with AI is crazy. Also amazing to just navigate through some sessions to see how my users are using the app, track things we can improve in our UX. The app is so clean and easy to use, the implementation is even simpler. The analytics part is also one of the best tools that we can have, just the default configs are great but it counts with a lot of features for custom setup. It's also very easy to add new projects and separate data per app. There's also a lot of stuff that I need to learn more and start to use, like alerts, surveys, and analytics features like conversion funnel, integrations, APM. Love LogRocket, I use it daily. Review collected by and hosted on G2.com.

There's no dark mode in the UI, what is very bad for a developer audience haha. Review collected by and hosted on G2.com.

In addition to being easy to set up, logrocket has cut down our debugging time more than 50%.

We no longer waste time trying to recreate issues, instead we just watch how it happens.

Additionally, logrocket is cheaper than almost all of their competitors. Review collected by and hosted on G2.com.

We wish we could hold onto our sessions longer. Review collected by and hosted on G2.com.

I have used logrocket many times on many work/consulting projects. What i love most about logrocket is its helping hand in understanding user patterns. As a software developer sometimes i think where buttons are placed or what the action would do is very obvious; The users sometimes think otherwise. LogRocket is great for fine tuning UX patterns. Review collected by and hosted on G2.com.

The price point can be a hard pill to swallow for small projects Review collected by and hosted on G2.com.