--- title: LogRocket Reviews meta\_title: 'LogRocket Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2402 reviews by the users' company size, role or industry to find out how LogRocket works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 2402 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- ### LogRocket Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find **Session Replay** invaluable for understanding user interactions, enhancing troubleshooting and support effectiveness. [(392 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223190&qs=pros-and-cons#reviews) Users commend LogRocket's **ease of use** , ensuring quick integration and efficient troubleshooting for teams of all skill levels. [(313 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1222975&qs=pros-and-cons#reviews) Users value the **powerful insights** from LogRocket, enhancing collaboration and streamlining the debugging process effectively. [(218 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1227587&qs=pros-and-cons#reviews) Users appreciate the **insightful user interactions tracking** of LogRocket, enhancing their understanding of customer behavior. [(210 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223524&qs=pros-and-cons#reviews) Users value the **searchable user behavior tracking** in LogRocket, enhancing troubleshooting and improving product quality. [(201 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223564&qs=pros-and-cons#reviews) Users often face **unavailability of sessions** , making it difficult to verify actions taken during use. [(157 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1228435&qs=pros-and-cons#reviews) Users find the **missing features** of LogRocket limiting, particularly regarding location-specific session management and network tracking. [(85 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230185&qs=pros-and-cons#reviews) Users find **filtering issues** in LogRocket, making it difficult to query elements by ids or classes effectively. [(84 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1222416&qs=pros-and-cons#reviews) Users find LogRocket's pricing to be **expensive** , especially when compared to free self-hosted alternatives. [(81 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230467&qs=pros-and-cons#reviews) Users find **search difficulty** challenging, as tracking user clicks and time ranges complicates the overall experience. [(73 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230073&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of LogRocket ##### 1. Session Replay Users find **Session Replay** invaluable for understanding user interactions, enhancing troubleshooting and support effectiveness. [ See 392 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223190&qs=pros-and-cons#reviews) See Related User Reviews ![Mariam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam G.") MG Mariam G. Small-Business (50 or fewer emp.) 4.5/5 "LogRocket is very effective for track user behavior" What do you like about LogRocket? I like that I can see the logs throughout the user journey through our product. It also helps me track the success of our product launch and see how t ![Anuj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj S.") AS Anuj S. Small-Business (50 or fewer emp.) 5.0/5 "Session Replay Makes Bug Reports Effortless" What do you like about LogRocket? the best thing about logrocket is I don't have to ask my users where did you click when they report a bug, I can just go to logrocket dashboard and wa ##### 2. Ease of Use Users commend LogRocket's **ease of use** , ensuring quick integration and efficient troubleshooting for teams of all skill levels. [ See 313 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1222975&qs=pros-and-cons#reviews) See Related User Reviews ![Anuj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj S.") AS Anuj S. Small-Business (50 or fewer emp.) 5.0/5 "Session Replay Makes Bug Reports Effortless" What do you like about LogRocket? the best thing about logrocket is I don't have to ask my users where did you click when they report a bug, I can just go to logrocket dashboard and wa ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Useful for analyzing customer usabilitly - UI/UX of our customer interactons." What do you like about LogRocket? The ability to easily browse throug sessions, organized by time and user name. And that it still records 'anonymous' sessions for our ghost users. I a ##### 3. Insights Users value the **powerful insights** from LogRocket, enhancing collaboration and streamlining the debugging process effectively. [ See 218 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1227587&qs=pros-and-cons#reviews) See Related User Reviews ![Mariam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam G.") MG Mariam G. Small-Business (50 or fewer emp.) 4.5/5 "LogRocket is very effective for track user behavior" What do you like about LogRocket? I like that I can see the logs throughout the user journey through our product. It also helps me track the success of our product launch and see how t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "My Favorite Tool for Tracking Landing Page Engagement" What do you like about LogRocket? Being able to track which part of the landing page users visit most. ##### 4. User Insights Users appreciate the **insightful user interactions tracking** of LogRocket, enhancing their understanding of customer behavior. [ See 210 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223524&qs=pros-and-cons#reviews) See Related User Reviews ![Mariam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam G.") MG Mariam G. Small-Business (50 or fewer emp.) 4.5/5 "LogRocket is very effective for track user behavior" What do you like about LogRocket? I like that I can see the logs throughout the user journey through our product. It also helps me track the success of our product launch and see how t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "My Favorite Tool for Tracking Landing Page Engagement" What do you like about LogRocket? Being able to track which part of the landing page users visit most. ##### 5. User Behavior Tracking Users value the **searchable user behavior tracking** in LogRocket, enhancing troubleshooting and improving product quality. [ See 201 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223564&qs=pros-and-cons#reviews) See Related User Reviews ![Mariam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam G.") MG Mariam G. Small-Business (50 or fewer emp.) 4.5/5 "LogRocket is very effective for track user behavior" What do you like about LogRocket? I like that I can see the logs throughout the user journey through our product. It also helps me track the success of our product launch and see how t ![Anuj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj S.") AS Anuj S. Small-Business (50 or fewer emp.) 5.0/5 "Session Replay Makes Bug Reports Effortless" What do you like about LogRocket? the best thing about logrocket is I don't have to ask my users where did you click when they report a bug, I can just go to logrocket dashboard and wa ### 5 Cons or Disadvantages of LogRocket ##### 1. Session Management Users often face **unavailability of sessions** , making it difficult to verify actions taken during use. [ See 157 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1228435&qs=pros-and-cons#reviews) See Related User Reviews ![Anuj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj S.") AS Anuj S. Small-Business (50 or fewer emp.) 5.0/5 "Session Replay Makes Bug Reports Effortless" What do you dislike about LogRocket? Finding a particular bug is little bit tedious when you have to many sessions and your custom filters aren't setup properly. and sometimes it can get ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Useful for analyzing customer usabilitly - UI/UX of our customer interactons." What do you dislike about LogRocket? I haven't found anything yet! Everything I have wanted to see from our customer sessions I have been able to see. I guess one small thing is that we ##### 2. Missing Features Users find the **missing features** of LogRocket limiting, particularly regarding location-specific session management and network tracking. [ See 85 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230185&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Useful for analyzing customer usabilitly - UI/UX of our customer interactons." What do you dislike about LogRocket? I haven't found anything yet! Everything I have wanted to see from our customer sessions I have been able to see. I guess one small thing is that we ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy Setup and a Great Free Plan for Getting Started" What do you dislike about LogRocket? The next plan it goes way above the starting point for a company. Going from free to 500€ its a lot for this kind of projects. And maybe i dont want t ##### 3. Filtering Issues Users find **filtering issues** in LogRocket, making it difficult to query elements by ids or classes effectively. [ See 84 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1222416&qs=pros-and-cons#reviews) See Related User Reviews ![Anuj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj S.") AS Anuj S. Small-Business (50 or fewer emp.) 5.0/5 "Session Replay Makes Bug Reports Effortless" What do you dislike about LogRocket? Finding a particular bug is little bit tedious when you have to many sessions and your custom filters aren't setup properly. and sometimes it can get MB Merthan B. Mid-Market (51-1000 emp.) 5.0/5 "Time-Saving Detection That Makes Work Easier" What do you dislike about LogRocket? Sometimes, the filter option doesn’t work properly. ##### 4. Expensive Users find LogRocket's pricing to be **expensive** , especially when compared to free self-hosted alternatives. [ See 81 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230467&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy Setup and a Great Free Plan for Getting Started" What do you dislike about LogRocket? The next plan it goes way above the starting point for a company. Going from free to 500€ its a lot for this kind of projects. And maybe i dont want t ![James A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James A.") JA James A. Small-Business (50 or fewer emp.) 5.0/5 "Straightforward Setup and a Generous Free Tier for Tracking User Behavior" What do you dislike about LogRocket? I wouldn't say dislike, but I do wish there was a package around the 20-30 dollars per month mark, as that's an easier sell to small/medium business c ##### 5. Search Difficulty Users find **search difficulty** challenging, as tracking user clicks and time ranges complicates the overall experience. [ See 73 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230073&qs=pros-and-cons#reviews) See Related User Reviews ![Mariam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam G.") MG Mariam G. Small-Business (50 or fewer emp.) 4.5/5 "LogRocket is very effective for track user behavior" What do you dislike about LogRocket? Sometimes it brings different results when I search with a User ID and sometimes it brings a different result when I search with the same user's email ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use with Helpful Summaries" What do you dislike about LogRocket? Could be a little easier to search for sessions and the playback doesn't show a ton at least in the format it was seen in. ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 7/5/2026 "Simple, Production-Grade Visibility Made Easy" 5/5 What do you like best about LogRocket? enables production grade visibility. Simple and straight forward Review collected by and hosted on G2.com. What do you dislike about LogRocket? I don't always see all the logs of a specific interaction. I understand that you split it to tabs, but sometimes I would like to have it all in 1 place Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? UI visibility, and it presents a clear Live View and serves as a good observability pipeline entry point Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 2/20/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Easy to Use and User-Friendly Overall" 4.5/5 What do you like best about LogRocket? It's easy to use, and allows us to get a better of how our users use the product. Our team reviews sessions every week. The charts and heat maps are great tools for reporting. Customer support is always helpful and quick to reply. Review collected by and hosted on G2.com. What do you dislike about LogRocket? Sessions no longer have autoplay and the loading indicator isn't super visible so sometimes I'm staring a blank screen thinking it's loading when I actually need to manually press play. The AI summaries are unreliable so I can't count on them. Due to implementation issues sometimes some sessions are buggy. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? We use LogRocket to help us understand how our customers actually use our product. It helps us identify pain points, usability issues, dead ends in our flows, and even bugs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 2/17/2026 "Great for Usage Insights and Debugging with Helpful Memory Charts" 4/5 What do you like best about LogRocket? LogRocket has been really helpful for understanding our usage patterns. It’s also come in handy when we’re debugging those pesky issues, and the memory consumption charts have been useful as well. Review collected by and hosted on G2.com. What do you dislike about LogRocket? The performance monitoring setup has to be configured manually before it will start recording performance data. I’d find it more helpful if it came with a few template metrics enabled by default, so it could start capturing some baseline perf data out of the box. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? 1. Understand user patterns across our webapp. We setup dashboards and closely analyze how are users using our new features. This helps us interate quickly 2.Debug tricky client side issues - We've been able to debug tens of issues because of logrocket sessions helping us emulate user behaviours Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![John J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John J.") JJ John J. Software Engineer Small-Business (50 or fewer emp.) 2/13/2026 "Priceless Session Replay" 5/5 What do you like best about LogRocket? The ability to recall a session with console access is priceless Review collected by and hosted on G2.com. What do you dislike about LogRocket? I don't have a bad thing to say about the product. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? The recall of a session is just simply priceless. It is very easy to add to our applications as well. Small one time setup and reap benefits over and over. We were able to see a user botting our website the other day that caused our google maps usage to spike through the roof. This product allowed us to narrow it down and solve the issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 7/31/2026 "Session Replay + Network Calls in One UI Makes Debugging Easy" 4/5 What do you like best about LogRocket? Having session replay and network calls in the same UI/UX to debug fully Review collected by and hosted on G2.com. What do you dislike about LogRocket? Sometimes, especially if the session replay is long, it takes a long time to load Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? Being able to debug user actions and see the FE + network calls Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 4/7/2026 "Replay Sessions Make Understanding User Behavior Easy" 4.5/5 What do you like best about LogRocket? I like watching replay sessions because they help me better understand user behavior in the app. Review collected by and hosted on G2.com. What do you dislike about LogRocket? Sometimes the page takes a while to load. I wish the load time was faster, because when I’m searching for a specific insight in the session replays, I want to be able to review multiple sessions faster. Also, it can be difficult at times to drill down and create a user segment. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? It helps us see exactly what users are trying to do in the app and cross-validate what they say in user interviews with what we hear through support channels. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games") AC Verified User in Computer Games Small-Business (50 or fewer emp.) 4/27/2026 "Full Screen Recording Across Devices with Helpful Error Logs" 4.5/5 What do you like best about LogRocket? It fully records the screen on all types of devices, and it also provides an error log. Review collected by and hosted on G2.com. What do you dislike about LogRocket? Idk, I didn’t really use it that much. I only used it for the beta version of my app, not the full version, and the free sub was enough for me. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? We struggled to understand what was happening with users while they were signing up, opening accounts, and purchasing credits. However, once we started using it, it helped us fix everything whenever a user ran into an error. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VA Vaibhav A. Developer Support Specialist Enterprise (\> 1000 emp.) 2/5/2026 "Date & Time Filters That Save Me Tons of Time" 5/5 What do you like best about LogRocket? The date and filter features are really helpful. I like that I can filter the logs by date and time; it makes my work much more efficient and saves me a lot of time. Review collected by and hosted on G2.com. What do you dislike about LogRocket? The video dragger is useful, but it sometimes gets stuck, which creates problems when I’m trying to debug. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? The biggest problem LogRocket solves for me is being able to see what actions users took while they were logged in. It helps me identify who performed specific tasks that may have caused an issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") IE Verified User in E-Learning Mid-Market (51-1000 emp.) 4/15/2026 "Easy-to-Use Session Replay with Handy Timestamp Links" 5/5 What do you like best about LogRocket? It’s easy to use. High-importance features like session replay, tracking which sessions I’ve already watched versus the ones I haven’t, and linking directly to the exact timestamp are all available and easy to access. Review collected by and hosted on G2.com. What do you dislike about LogRocket? When I first started using it, there wasn’t any onboarding help. I’m not sure whether that has improved since then. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? Understanding what real customers actually do has been really helpful. We can see the discoverability of our new features quickly, and we’re able to detect UX microflow behavior failures we hadn’t predicted or even thought of. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jesus A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesus A.") JA Jesus A. Software Engineer Small-Business (50 or fewer emp.) 8/16/2022 "Very helpful for the developers when troubleshooting" 4.5/5 What do you like best about LogRocket? That it helps you see the errors on the Network inspector and the behavior of the customers when they use our website Review collected by and hosted on G2.com. What do you dislike about LogRocket? Sometimes it skips certain moments of the session and doesn't allow me to see the variables and results of the network tab Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? It solves a lot of problems when we are trying to solve an issue on our UX and sometimes related to the flows of the screens. Specially when the customers are taking different paths that are not supposed to Review collected by and hosted on G2.com. 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