1. [Home](https://www.g2.com/) 2. ... 3. [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem) 4. [LogRhythm SIEM Discussions](https://www.g2.com/products/exabeam-logrhythm-siem/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6934a2b8334e386676acbe8f67893ea9/exabeam-logrhythm-siem.jpg "Product Avatar Image") ](/products/exabeam-logrhythm-siem/reviews) [ LogRhythm SIEM ](/products/exabeam-logrhythm-siem/reviews) (152)4.2/5 Rapidly deploy LogRhythm SIEM, the leading self-hosted SIEM, to secure your organization with powerful detections, synchronized threat intelligence, automated workflows, and achieve faster, more accurate threat detection, investigation, and response (TDIR). Show More * * * ### 45.0 Nps Score Already have LogRhythm SIEM? ### All LogRhythm SIEM Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments BM Loading... [Beatriz M.](https://www.g2.com/users/d413580f-ada3-4822-8a2d-0e48ad5bd7d8 "Beatriz M.") • about 7 years ago IT Staff IT Staff More Options - [ # Do you guys also have problems with the customer support? ](/discussions/12241-do-you-guys-also-have-problems-with-the-customer-support) They haven't helped just once. Is it just me or the support team is bad in general? [ Incident Response Software ](https://www.g2.com/tags/incident-response-software)[ Security Information and Event Management (SIEM) Software ](https://www.g2.com/tags/security-information-and-event-management-siem-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+LogRhythm+SIEM+questions+and+get+answers+from+expert+users+in+our+LogRhythm+SIEM+Discussions+section.&title=LogRhythm+SIEM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=LogRhythm+SIEM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=LogRhythm+SIEM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2%0aAsk+LogRhythm+SIEM+questions+and+get+answers+from+expert+users+in+our+LogRhythm+SIEM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=LogRhythm+SIEM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2%0aAsk+LogRhythm+SIEM+questions+and+get+answers+from+expert+users+in+our+LogRhythm+SIEM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago More Options - [ # Do you know how to receive minor updates only? ](/discussions/11975-do-you-know-how-to-receive-minor-updates-only) I have to download separate software from the support portal instead of received minor and specific updates [ Incident Response Software ](https://www.g2.com/tags/incident-response-software)[ Security Information and Event Management (SIEM) Software ](https://www.g2.com/tags/security-information-and-event-management-siem-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+LogRhythm+SIEM+questions+and+get+answers+from+expert+users+in+our+LogRhythm+SIEM+Discussions+section.&title=LogRhythm+SIEM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=LogRhythm+SIEM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=LogRhythm+SIEM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2%0aAsk+LogRhythm+SIEM+questions+and+get+answers+from+expert+users+in+our+LogRhythm+SIEM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=LogRhythm+SIEM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2%0aAsk+LogRhythm+SIEM+questions+and+get+answers+from+expert+users+in+our+LogRhythm+SIEM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 6 years ago More Options - [ # We are a smaller company so we at times did not get a lot of attention for support, professional services, and sales as we could have. ](/discussions/27396-we-are-a-smaller-company-so-we-at-times-did-not-get-a-lot-of-attention-for-support-professional-services-and-sales-as-we-could-have) Case Management system of LogRhythm fictions as Evidence Locker which makes everyones life easier. History is maintained which can help if same kind of attacks repeated in future. [ Incident Response Software ](https://www.g2.com/tags/incident-response-software)[ Security Information and Event Management (SIEM) Software ](https://www.g2.com/tags/security-information-and-event-management-siem-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+LogRhythm+SIEM+questions+and+get+answers+from+expert+users+in+our+LogRhythm+SIEM+Discussions+section.&title=LogRhythm+SIEM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=LogRhythm+SIEM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=LogRhythm+SIEM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2%0aAsk+LogRhythm+SIEM+questions+and+get+answers+from+expert+users+in+our+LogRhythm+SIEM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=LogRhythm+SIEM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2%0aAsk+LogRhythm+SIEM+questions+and+get+answers+from+expert+users+in+our+LogRhythm+SIEM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prev‹ Prev](/products/logrhythm-nextgen-siem-platform/discuss) - [1](/products/logrhythm-nextgen-siem-platform/discuss) - 2 - Next ›Next › ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/exabeam-logrhythm-siem/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/2b5a539672981045aad925bbc9cc5aa0/exabeam-logrhythm-siem.svg "Product Avatar Image") ### Have you used LogRhythm SIEM before? Answer a few questions to help the LogRhythm SIEM community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogrhythm-nextgen-siem-platform%2Fdiscuss%3Fpage%3D2%26small_ask%3Dexabeam-logrhythm-siem) No ## Top Contributors in LogRhythm SIEM 1 ![Jack D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack D.") JD Loading... ### [Jack D.](https://www.g2.com/users/822cdde4-9595-4fe8-a861-570164d7268c "Jack D.") 4 pts 2 ![Jose P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose P.") JP Loading... ### [Jose P.](https://www.g2.com/users/03f8f0b2-7847-4703-8efd-4494eb815367 "Jose P.") Cyber Security Analyst II 3 pts 3 WE Loading... ### [Will E.](https://www.g2.com/users/b093d4e4-5085-468d-8925-e6b7fb3a376d "Will E.") Unix Team Manager 1 pt 4 FT Loading... ### [Feit T.](https://www.g2.com/users/7e627afc-ec61-41c2-905f-0a9a9c873c55 "Feit T.") IT Supervisor 1 pt 5 MS Loading... ### [Mandy S.](https://www.g2.com/users/bb3f7e14-2a64-44a5-bcc8-5d37386cb7ae "Mandy S.") 1 pt