1. [Home](https://www.g2.com/) 2. ... 3. [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) 4. [LogMeIn Resolve Discussions](https://www.g2.com/products/logmein-resolve/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ec262f4cfdee4a73d0af348859478060/logmein-resolve.png "Product Avatar Image") ![Reward for good LogMeIn Resolve reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/38891/medal.svg "Reward for good LogMeIn Resolve reviews") ](/products/logmein-resolve/reviews) [ LogMeIn Resolve ](/products/logmein-resolve/reviews) (474)4.3/5 LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Built natively into the Resolve console, enroll, configure, and secure iOS and Android with policy enforcement, application management, kiosk and lost mode, and remote lock/wipe across corporate-owned and BYOD devices, all from the same device list as your desktops and laptops. -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician autonomously handles repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end. Show More * * * ### 21 Discussions ### 21 Participants ### 55.0 Nps Score Already have LogMeIn Resolve? ### All LogMeIn Resolve Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # How do I use LogMeIn Resolve remote? ](/discussions/how-do-i-use-logmein-resolve-remote) How do I use LogMeIn Resolve remote? 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Answer a few questions to help the LogMeIn Resolve community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flogmein-resolve%2Fdiscuss%3Fsmall_ask%3Dlogmein-resolve) No ## Top Contributors in LogMeIn Resolve 1 ![Rostom Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rostom Z.") RZ Loading... ### [Rostom Z.](https://www.g2.com/users/df901ade-fdee-4aef-8d0d-ab49b1886445 "Rostom Z.") Computer teacher 1 pt 2 ![Carolyn M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carolyn M.") CM Loading... ### [Carolyn M.](https://www.g2.com/users/c677abc7-93de-449e-8d3b-fd02a3192a8b "Carolyn M.") Recruitment Specialist 1 pt 3 ![Jorge D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge D.") 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