# Best Remote Desktop Software

## How Many Remote Desktop Software Products Does G2 Track?

**Total Products under this Category:** 138

### Category Stats (Aug 2026)

- **Average Rating:** 4.45/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AweSun Remote Desktop (+3.71%) - Among all products in this category, AweSun Remote Desktop recorded the largest rating increase compared to last month

_Last updated: August 02, 2026_

## How Does G2 Rank Remote Desktop Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 16,100+ Authentic Reviews
- 138+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Remote Desktop Software
 ![G2 Grid® for Remote Desktop Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-desktop/grids.png?focus%5B%5D=2397&focus%5B%5D=15890&focus%5B%5D=70792&focus%5B%5D=139592&focus%5B%5D=15101&focus%5B%5D=32592&focus%5B%5D=55794&focus%5B%5D=15097)

Highlighted products: TeamViewer, Zoho Assist, Action1, Microsoft Quick Assist, Chrome Remote Desktop, Splashtop Remote Access, RemotePC, and Remote Desktop Services.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-desktop/grids.json?focus%5B%5D=teamviewer&focus%5B%5D=zoho-assist&focus%5B%5D=action1&focus%5B%5D=microsoft-quick-assist&focus%5B%5D=chrome-remote-desktop&focus%5B%5D=splashtop-remote-access&focus%5B%5D=remotepc&focus%5B%5D=remote-desktop-services)

**Sponsored**

### CrankWheel

Share your screen without any friction. Screen share in seconds during a voice call. You send a link via text or email and your viewer opens the session in any browser on any device. No download or registration is required for your viewer(s), even on their mobile phone. Add visuals to voice calls. No need to book a follow-up meeting, instead go seamlessly from phone call to full visual presentation. Establish trust faster and close the deal in the first cold call with CrankWheel. In addition to screen sharing, you can also run full web conferences with CrankWheel, with all participants optionally sharing their webcam and using their computer audio to speak to each other. The product can thus replace any other sales meeting tool you may be using. Remote Control and built-in custom e-signature solutions allow clients to sign legally binding agreements, audited by CrankWheel, during your meetings. The product also includes a full video sales platform, replacing Vidyard, BoomBoom or Loom, that lets you record webcam intros, screencasts, or your meetings, then share them as trackable links with optional animated previews that you can paste into your emails. You can even do "video mail merge" to track video interactions down to individual viewers in an audience of dozens or hundreds. Features: Easy screen share Stream HQ videos with sound within a screen share Electronic Signature on forms Record your screen and webcam and embed the video in emails, with Grant your viewer remote control A preview window shows you what the viewer sees and if he is engaged Customizable post-session redirect URL Traditional web conferencing (web-based audio, all participants can share webcam)

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=890&secure%5Bchosen_at%5D=2026-08-03T01%3A29%3A59Z&secure%5Bdisplayable_resource_id%5D=1854&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1854&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=22451&secure%5Bresource_id%5D=890&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-desktop%3Fopen_modal_url%3D%252Fproducts%252Flogmein-rescue%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fremote-desktop%2526source%253Dcategory&secure%5Btoken%5D=c5160d4bbd423990201ab0da557e4ae72a9e62c3e288cbfa7902c7f4269ed98f&secure%5Burl%5D=https%3A%2F%2Fwww.crankwheel.com%2F%3Futm_campaign%3Dg2ppc%26utm_medium%3Dppc%26utm_source%3Dg2&secure%5Burl_type%5D=free_trial)

### [TeamViewer](https://www.g2.com/pt/products/teamviewer/reviews)

TeamViewer é um provedor líder de software de conectividade remota para indivíduos e empresas de todos os tamanhos. Nosso software remoto permite que empresas de várias indústrias aumentem sua eficiência e alcancem seus objetivos de negócios ao transformar digitalmente seus processos. Oferecemos uma seleção de soluções sob medida: TeamViewer Tensor, nossa solução de conectividade remota para empresas, permite que as empresas conectem, gerenciem e protejam computadores, dispositivos móveis e plataformas embarcadas – no local e ao redor do mundo. TeamViewer Remote, nossa solução de acesso e suporte remoto, permite acesso seguro a dispositivos para suporte remoto em pequenas e médias empresas. Uma versão gratuita do TeamViewer Remote está disponível para uso pessoal. TeamViewer está ativamente trabalhando para moldar a revolução digital ao inovar nos campos de realidade aumentada (AR) e Internet das Coisas (IoT). Nossa plataforma de AR, Frontline, traz tecnologia digital para o chão de fábrica com soluções industriais de AR projetadas para otimizar processos manuais. Parcerias estratégicas e integrações de software com outros líderes da indústria, como SAP, Google e Microsoft, nos permitem fornecer aos nossos clientes uma experiência perfeita, independentemente de seu dispositivo ou sistema operacional. Desde que a TeamViewer foi fundada em Göppingen, Alemanha, em 2005, nossas soluções foram instaladas em mais de 2,5 bilhões de dispositivos em todo o mundo.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,004

#### How Do G2 Users Rate TeamViewer?

- **the product tem sido um bom parceiro comercial?:** 8.6/10 (Category avg: 9.0/10)
- **Informações de uso:** 8.8/10 (Category avg: 8.7/10)
- **Controle Remoto de Dispositivos:** 9.1/10 (Category avg: 9.1/10)
- **Gerenciamento de dispositivos:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TeamViewer?

- **Vendedor:** [TeamViewer](https://www.g2.com/pt/sellers/teamviewer)
- **Website da Empresa:** www.teamviewer.com
- **Ano de Fundação:** 2005
- **Localização da Sede:** Goppingen
- **Twitter:** @TeamViewer  
48,070 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,769 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Engenheiro de Software, Gerente de TI
- **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador
- **Company Size:** 41% Small, 34% Medium

#### What Do G2 Reviewers Say About TeamViewer?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do TeamViewer, valorizando sua interface flexível e recursos acessíveis para colaboração.
- Os usuários apreciam a **facilidade de uso** e as conexões confiáveis que o TeamViewer oferece, tornando o acesso remoto contínuo e eficaz.
- Os usuários valorizam a **facilidade de uso** do TeamViewer para acesso remoto confiável e suporte técnico contínuo.
- Os usuários apreciam o **fácil acesso** do TeamViewer, permitindo controle e suporte contínuos em todos os dispositivos.
- Os usuários consideram as **capacidades de acesso remoto** do TeamViewer inestimáveis para reuniões virtuais e colaboração sem interrupções, sem limitações de plataforma.

##### Cons

- Os usuários frequentemente enfrentam **problemas de conexão** com o TeamViewer, levando a frustrações na manutenção de conexões estáveis durante o uso.
- Os usuários enfrentam **problemas de conectividade** com o TeamViewer, levando a dificuldades durante as conexões e afetando o desempenho.
- Os usuários acham que o preço do TeamViewer é **bastante elevado** , especialmente quando comparado com as ofertas dos concorrentes.
- Os usuários frequentemente experimentam **desempenho lento** durante o compartilhamento de tela, particularmente com conexões de internet fracas afetando a usabilidade.
- Os usuários acham **problemas de acesso remoto** com o TeamViewer frustrantes, muitas vezes lutando com conectividade e painéis de controle confusos.

#### What Are Recent G2 Reviews of TeamViewer?

**["Suporte Remoto Simplificado"](https://www.g2.com/pt/survey_responses/teamviewer-review-13069675)**

**Rating:** 5.0/5.0 stars

_— Rishabh A._

[Read full review](https://www.g2.com/pt/survey_responses/teamviewer-review-13069675)

**["Fácil de usar e seguro"](https://www.g2.com/pt/survey_responses/teamviewer-review-13190146)**

**Rating:** 4.5/5.0 stars

_— Magnesh P._

[Read full review](https://www.g2.com/pt/survey_responses/teamviewer-review-13190146)

#### What Are G2 Users Discussing About TeamViewer?

- [Quais são os benefícios únicos de usar o TeamViewer Remote para acesso e suporte remoto?](https://www.g2.com/pt/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote
- [Como o TeamViewer Remote está sendo usado para melhorar a eficiência operacional e a experiência do usuário em seu campo específico?](https://www.g2.com/pt/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [Para que é usado o TeamViewer?](https://www.g2.com/pt/discussions/what-is-teamviewer-used-for) - 2 comments
- [Os hackers usam o TeamViewer?](https://www.g2.com/pt/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments
- [What is TeamViewer tensor?](https://www.g2.com/pt/discussions/teamviewer-engage-what-is-teamviewer-tensor)

### [Zoho Assist](https://www.g2.com/pt/products/zoho-assist/reviews)

O Zoho Assist é uma solução de suporte remoto e acesso não supervisionado baseada em nuvem, projetada para ajudar as empresas a oferecer suporte de TI sem interrupções e gerenciar dispositivos remotos de forma fácil. Seja assistindo clientes em tempo real ou gerenciando endpoints não supervisionados, o Zoho Assist oferece uma plataforma rápida, segura e confiável que funciona em diversos dispositivos e sistemas operacionais. Sem necessidade de configuração no lado do técnico e com um cliente leve para os usuários finais, o Zoho Assist torna a solução de problemas remotos simples e eficiente, sem configurações complicadas, sem complicações.

**Average Rating:** 4.7/5.0

**Total Reviews:** 694

#### How Do G2 Users Rate Zoho Assist?

- **the product tem sido um bom parceiro comercial?:** 9.2/10 (Category avg: 9.0/10)
- **Informações de uso:** 8.9/10 (Category avg: 8.7/10)
- **Controle Remoto de Dispositivos:** 9.2/10 (Category avg: 9.1/10)
- **Gerenciamento de dispositivos:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zoho Assist?

- **Vendedor:** [Zoho](https://www.g2.com/pt/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Ano de Fundação:** 1996
- **Localização da Sede:** Austin, TX
- **Twitter:** @Zoho  
137,880 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 funcionários no LinkedIn®
- **Telefone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** Proprietário, Gerente de TI
- **Top Industries:** Tecnologia da Informação e Serviços, Segurança de Redes e Computadores
- **Company Size:** 70% Small, 22% Medium

#### What Do G2 Reviewers Say About Zoho Assist?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham o Zoho Assist extremamente **fácil de usar** , tornando fácil configurá-lo, gerenciá-lo e interagir.
- Os usuários valorizam a **facilidade de uso** no Zoho Assist, tornando o acesso remoto direto e eficiente.
- Os usuários apreciam a **velocidade e facilidade de uso** do Zoho Assist, tornando o suporte remoto contínuo e eficaz.
- Os usuários acham **a configuração fácil do Zoho Assist** essencial para um suporte remoto sem interrupções, aumentando a eficiência e a satisfação.
- Os usuários elogiam a **confiabilidade** do Zoho Assist, destacando sua fácil configuração e qualidade de conexão sem interrupções.

##### Cons

- Os usuários frequentemente enfrentam **problemas de acesso remoto** com dificuldades de conexão e exibições de tela inconvenientes que afetam a usabilidade.
- Os usuários acham as **limitações de recursos** do Zoho Assist frustrantes, especialmente quando ferramentas avançadas exigem compras adicionais.
- Os usuários frequentemente enfrentam **problemas de conexão** com o Zoho Assist, tornando o acesso remoto frustrante e difícil às vezes.
- Os usuários acham a **interface desordenada e confusa** , criando uma curva de aprendizado acentuada para novos usuários que navegam no software.
- Os usuários sentem que o **preço elevado** do Zoho Assist limita o acesso a recursos, impactando sua atratividade geral.

#### What Are Recent G2 Reviews of Zoho Assist?

**["Acesso Remoto Instantâneo e Confiável com Orientação Clara e Relatórios Inteligentes"](https://www.g2.com/pt/survey_responses/zoho-assist-review-12732350)**

**Rating:** 5.0/5.0 stars

_— Aryabrata D._

[Read full review](https://www.g2.com/pt/survey_responses/zoho-assist-review-12732350)

**["Zoho Assist: Suporte Remoto Fácil e Seguro que Simplifica a Solução de Problemas de TI"](https://www.g2.com/pt/survey_responses/zoho-assist-review-13054711)**

**Rating:** 5.0/5.0 stars

_— Mohit A._

[Read full review](https://www.g2.com/pt/survey_responses/zoho-assist-review-13054711)

#### What Are G2 Users Discussing About Zoho Assist?

- [What is Zoho Assist used for?](https://www.g2.com/pt/discussions/what-is-zoho-assist-used-for) - 1 comment
- [How much does Zoho Assist cost?](https://www.g2.com/pt/discussions/how-much-does-zoho-assist-cost)
- [How secure is Zoho Assist?](https://www.g2.com/pt/discussions/how-secure-is-zoho-assist)
- [Is Zoho Assist free?](https://www.g2.com/pt/discussions/is-zoho-assist-free)
- [How does Zoho Assist work?](https://www.g2.com/pt/discussions/how-does-zoho-assist-work)

### [Action1](https://www.g2.com/products/action1/reviews)

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

**Average Rating:** 4.9/5.0

**Total Reviews:** 1,155

#### How Do G2 Users Rate Action1?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.6/10 (Category avg: 8.7/10)
- **Remote Device Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Action1?

- **Seller:** [Action1](https://www.g2.com/sellers/action1)
- **Company Website:** www.action1.com
- **Year Founded:** 2018
- **HQ Location:** Houston, Texas
- **Twitter:** @Action1corp  
609 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9793a25f681d4d03808846f2ea78788c98d9d75f0c5f4af459cb0888efca42b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faction1%2F&secure%5Burl_type%5D=linkedin_company_website)  
124 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 55% Medium, 37% Small

#### What Do G2 Reviewers Say About Action1?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency.
- Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs.
- Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly.
- Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient.
- Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently.

##### Cons

- Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform.
- Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements.
- Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction.
- Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness.
- Users note that **report creation and logging readability** need improvement for a better overall experience with Action1.

#### What Are Recent G2 Reviews of Action1?

**["Action1 Delivers Incredible Value: Free Endpoints, Affordable Scaling, and Phenomenal Reporting"](https://www.g2.com/survey_responses/action1-review-13040126)**

**Rating:** 5.0/5.0 stars

_— Ryan H._

[Read full review](https://www.g2.com/survey_responses/action1-review-13040126)

**["Responsive Dashboard, Comprehensive Catalog, and a Generous Free Tier"](https://www.g2.com/survey_responses/action1-review-13149784)**

**Rating:** 4.5/5.0 stars

_— Alex W._

[Read full review](https://www.g2.com/survey_responses/action1-review-13149784)

#### What Are G2 Users Discussing About Action1?

- [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
- [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

### [Microsoft Quick Assist](https://www.g2.com/products/microsoft-quick-assist/reviews)

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

**Average Rating:** 4.4/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Microsoft Quick Assist?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Usage Information:** 9.5/10 (Category avg: 8.7/10)
- **Remote Device Control:** 9.6/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Microsoft Quick Assist?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 38% Small, 32% Large

#### What Do G2 Reviewers Say About Microsoft Quick Assist?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Microsoft Quick Assist, making remote support quick and straightforward.
- Users value the **easy setup** of Microsoft Quick Assist, appreciating its seamless integration within Windows for quick access.
- Users value the **quick and easy remote support** provided by MS Quick Assist, enhancing convenience without extra software.

#### What Are Recent G2 Reviews of Microsoft Quick Assist?

**[""Reliable Remote Help with Microsoft Quick Assist""](https://www.g2.com/survey_responses/microsoft-quick-assist-review-12947447)**

**Rating:** 5.0/5.0 stars

_— kaushal p._

[Read full review](https://www.g2.com/survey_responses/microsoft-quick-assist-review-12947447)

**["Quick Assist Makes Remote Support Effortless in Windows 10 & 11"](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13164493)**

**Rating:** 5.0/5.0 stars

_— Dheeraj S._

[Read full review](https://www.g2.com/survey_responses/microsoft-quick-assist-review-13164493)

#### What Are G2 Users Discussing About Microsoft Quick Assist?

- [Can anyone use Microsoft Quick Assist?](https://www.g2.com/discussions/can-anyone-use-microsoft-quick-assist)
- [Can Quick Assist transfer files?](https://www.g2.com/discussions/can-quick-assist-transfer-files)
- [What is the difference between Quick Assist and Remote Assistance?](https://www.g2.com/discussions/what-is-the-difference-between-quick-assist-and-remote-assistance)
- [How do you use Microsoft Quick Assist?](https://www.g2.com/discussions/how-do-you-use-microsoft-quick-assist)

### [Chrome Remote Desktop](https://www.g2.com/products/chrome-remote-desktop/reviews)

The easy way to remotely connect with your home or work computer, or share your screen with others.

**Average Rating:** 4.2/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Chrome Remote Desktop?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Device Control:** 8.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Chrome Remote Desktop?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security, Information Technology and Services
- **Company Size:** 53% Small, 30% Medium

#### What Do G2 Reviewers Say About Chrome Remote Desktop?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Chrome Remote Desktop, finding it simple to log in and access anywhere.
- Users appreciate the **easy setup** of Chrome Remote Desktop, finding it effortless to connect and manage devices.
- Users love the **ease of access** with Chrome Remote Desktop, finding it convenient and user-friendly from any location.
- Users appreciate the **effortless simplicity** of connecting to devices, making setup quick and hassle-free.

##### Cons

- Users lament the **lack of chat capability** in Chrome Remote Desktop, hindering communication during remote sessions.
- Users struggle with **remote access issues** , particularly in printing files to local printers and lacking chat support.

#### What Are Recent G2 Reviews of Chrome Remote Desktop?

**["Effortless Remote Control"](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12604558)**

**Rating:** 5.0/5.0 stars

_— Verified User in Farming_

[Read full review](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12604558)

**["Chrome Remote desktop review, No Third-Party Apps Needed"](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12481719)**

**Rating:** 4.0/5.0 stars

_— Vivek S._

[Read full review](https://www.g2.com/survey_responses/chrome-remote-desktop-review-12481719)

#### What Are G2 Users Discussing About Chrome Remote Desktop?

- [What is Chrome Remote Desktop used for?](https://www.g2.com/discussions/what-is-chrome-remote-desktop-used-for)
- [What is Percepio?](https://www.g2.com/discussions/what-is-percepio)
- [How do I use Chrome Remote Desktop?](https://www.g2.com/discussions/how-do-i-use-chrome-remote-desktop)
- [Is Chrome Remote Desktop secure?](https://www.g2.com/discussions/is-chrome-remote-desktop-secure)
- [What can Chrome Remote Desktop do?](https://www.g2.com/discussions/what-can-chrome-remote-desktop-do) - 1 comment

### [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews)

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Key features include: File Transfer Remote Reboot Remote Print Multi-to-Multi Monitor User role and access management Chat (in-session and outside-session) Share screen via weblink Remote reboot and Wake-on-LAN Session recording Two users in one computer Remote stylus USB device redirection Mic passthrough Ultra high-quality audio (256k or 384k) YUV 4:4:4 (Better color accuracy) SSO Integration Granular Permissions and Scheduled Access Android/IoT Unattended Access APIs, IP Whitelist, Connector

**Average Rating:** 4.8/5.0

**Total Reviews:** 512

#### How Do G2 Users Rate Splashtop Remote Access?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Device Control:** 9.5/10 (Category avg: 9.1/10)
- **Device Management:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Splashtop Remote Access?

- **Seller:** [Splashtop Inc.](https://www.g2.com/sellers/splashtop-inc)
- **Company Website:** www.splashtop.com
- **Year Founded:** 2006
- **HQ Location:** Cupertino, CA
- **Twitter:** @splashtop  
5,216 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a42e535944fbf3b5bef3f7abc1304e4e8cd5d2619b6979f332b3ef1460197940&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1944335%2F&secure%5Burl_type%5D=linkedin_company_website)  
349 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Accounting, Information Technology and Services
- **Company Size:** 81% Small, 15% Medium

#### What Do G2 Reviewers Say About Splashtop Remote Access?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike.
- Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access.
- Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere.
- Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity.
- Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization.

##### Cons

- Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance.
- Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality.
- Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop.
- Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience.
- Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions.

#### What Are Recent G2 Reviews of Splashtop Remote Access?

**["Secure, Easy Remote Access to Work Machines from Anywhere"](https://www.g2.com/survey_responses/splashtop-remote-access-review-12442892)**

**Rating:** 5.0/5.0 stars

_— Josh G._

[Read full review](https://www.g2.com/survey_responses/splashtop-remote-access-review-12442892)

**["Splashtop: Simple Setup, Top-Notch Performance, and Strong Security"](https://www.g2.com/survey_responses/splashtop-remote-access-review-12523589)**

**Rating:** 4.5/5.0 stars

_— Luca I._

[Read full review](https://www.g2.com/survey_responses/splashtop-remote-access-review-12523589)

#### What Are G2 Users Discussing About Splashtop Remote Access?

- [What is Splashtop Business Access used for?](https://www.g2.com/discussions/what-is-splashtop-business-access-used-for)
- [Is Splashtop secure?](https://www.g2.com/discussions/is-splashtop-secure)
- [What protocol does Splashtop use?](https://www.g2.com/discussions/what-protocol-does-splashtop-use)
- [What does the Splashtop app do?](https://www.g2.com/discussions/what-does-the-splashtop-app-do) - 1 comment
- [How does splashtop business work?](https://www.g2.com/discussions/how-does-splashtop-business-work) - 1 comment

### [RemotePC](https://www.g2.com/pt/products/remotepc/reviews)

RemotePC é uma solução de acesso remoto rápida e segura que permite a consumidores, empresas e profissionais de TI acessar e controlar seus PCs e Macs remotamente de qualquer dispositivo, incluindo iOS/Android. Conecte-se aos seus computadores remotos para trabalhar de casa ou de qualquer lugar que você escolher. RemotePC permite que você acesse seus computadores remotos diretamente via web, sem necessidade de instalação de software. Inclui planos para consumidores, pequenas empresas e grandes corporações.

**Average Rating:** 4.7/5.0

**Total Reviews:** 663

#### How Do G2 Users Rate RemotePC?

- **the product tem sido um bom parceiro comercial?:** 9.4/10 (Category avg: 9.0/10)
- **Informações de uso:** 8.9/10 (Category avg: 8.7/10)
- **Controle Remoto de Dispositivos:** 9.4/10 (Category avg: 9.1/10)
- **Gerenciamento de dispositivos:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind RemotePC?

- **Vendedor:** [IDrive](https://www.g2.com/pt/sellers/idrive)
- **Ano de Fundação:** 2007
- **Localização da Sede:** Calabasas, CA
- **Twitter:** @IDriveBackup  
17,846 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b55dc1c7e6073ed1925a8b3200d25a9ce81141631f72e583c613d501557f75ca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1498880%2F&secure%5Burl_type%5D=linkedin_company_website)  
134 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Proprietário, CEO
- **Top Industries:** Contabilidade, Tecnologia da Informação e Serviços
- **Company Size:** 84% Small, 7% Medium

#### What Do G2 Reviewers Say About RemotePC?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de configuração** do RemotePC, desfrutando de acesso contínuo e soluções de trabalho remoto sem complicações.
- Os usuários adoram a **configuração fácil** do RemotePC, permitindo acesso remoto rápido e gerenciamento de usuários sem complicações.
- Os usuários elogiam o RemotePC por seu **acesso fácil** , proporcionando conectividade remota rápida e intuitiva de qualquer dispositivo.
- Os usuários apreciam a **acessibilidade do RemotePC** , considerando-o ideal para usuários não técnicos e pequenas empresas que buscam soluções econômicas.
- Os usuários valorizam as capacidades de **acesso remoto contínuo** do RemotePC, permitindo experiências de trabalho em casa sem complicações.

##### Cons

- Os usuários experimentam **desempenho lento** com o RemotePC, incluindo atraso e problemas de sincronização que afetam as interações em tempo real.
- Os usuários enfrentam **problemas de acesso remoto** , incluindo desconexões e problemas de login em certas regiões como a China.
- Os usuários experimentam **resolução de tela desfocada** com o RemotePC, o que pode atrapalhar as interações em tempo real e o controle durante o uso.
- Os usuários ocasionalmente experimentam **problemas de conexão** que resultam em desconexões e atrasos durante sessões remotas.
- Os usuários relatam **problemas de atraso** com o RemotePC, experimentando lag que interrompe as interações em tempo real e a consistência de desempenho.

#### What Are Recent G2 Reviews of RemotePC?

**["RemotePC: Acesso Remoto Rápido e Fácil que Aumenta a Produtividade a um Preço Acessível"](https://www.g2.com/pt/survey_responses/remotepc-review-12935492)**

**Rating:** 4.0/5.0 stars

_— Lofty Community Media I._

[Read full review](https://www.g2.com/pt/survey_responses/remotepc-review-12935492)

**["Grande Valor e Suporte Relâmpago"](https://www.g2.com/pt/survey_responses/remotepc-review-13102776)**

**Rating:** 5.0/5.0 stars

_— Brett N._

[Read full review](https://www.g2.com/pt/survey_responses/remotepc-review-13102776)

#### What Are G2 Users Discussing About RemotePC?

- [Para que é usado o RemotePC?](https://www.g2.com/pt/discussions/what-is-remotepc-used-for)
- [Is RemotePC any good?](https://www.g2.com/pt/discussions/is-remotepc-any-good) - 2 comments
- [How do I add RemotePC to my computer?](https://www.g2.com/pt/discussions/how-do-i-add-remotepc-to-my-computer) - 4 comments
- [Qual é um bom software de desktop remoto?](https://www.g2.com/pt/discussions/what-is-a-good-remote-desktop-software) - 2 comments
- [O que faz um PC remoto?](https://www.g2.com/pt/discussions/what-does-remote-pc-do) - 4 comments

### [ScreenConnect](https://www.g2.com/products/screenconnect/reviews)

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

**Average Rating:** 4.7/5.0

**Total Reviews:** 479

#### How Do G2 Users Rate ScreenConnect?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.9/10 (Category avg: 8.7/10)
- **Remote Device Control:** 9.5/10 (Category avg: 9.1/10)
- **Device Management:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ScreenConnect?

- **Seller:** [ConnectWise](https://www.g2.com/sellers/connectwise)
- **Company Website:** www.connectwise.com
- **Year Founded:** 1982
- **HQ Location:** Tampa, FL
- **Twitter:** @ConnectWise  
14,926 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=825d5a968a56320f556cad3f9dfc8c57c880640eedc7d064eddf33e0f8d1e867&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F48576%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,388 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 67% Small, 31% Medium

#### What Do G2 Reviewers Say About ScreenConnect?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliability** of ScreenConnect, praising its stable and quick connections for remote access.
- Users appreciate the **accurate remote support** provided by ScreenConnect, ensuring smooth functionality and reliable service.
- Users value the **blazing-fast connection speed** of ScreenConnect, enhancing their remote work experience with minimal latency.
- Users find ScreenConnect's **ease of use** invaluable for quick remote support, enhancing efficiency and user satisfaction.
- Users find **easy communication** with ScreenConnect allows quick, reliable remote support and enhances user collaboration.

##### Cons

- Users feel that ScreenConnect's pricing model is **too expensive** , particularly for smaller teams and limited budgets.
- Users often face **remote access issues** , including poor support availability and excessive connection steps for security.
- Users face challenges due to **internet dependency** , limiting accessibility in certain locations.
- Users express concerns about **security vulnerabilities** in ScreenConnect, particularly following a significant incident affecting their server.
- Users highlight **security issues** with ScreenConnect, including incidents that raise concerns about login safety and system vulnerability.

#### What Are Recent G2 Reviews of ScreenConnect?

**["Secure, Seamless Unattended Access with ScreenConnect and NinjaOne Integration"](https://www.g2.com/survey_responses/screenconnect-review-12676760)**

**Rating:** 5.0/5.0 stars

_— Steve S._

[Read full review](https://www.g2.com/survey_responses/screenconnect-review-12676760)

**["ScreenConnect: Lightning-Fast Remote Support with Powerful Admin Tools"](https://www.g2.com/survey_responses/screenconnect-review-13111682)**

**Rating:** 5.0/5.0 stars

_— Cristhian Camilo C._

[Read full review](https://www.g2.com/survey_responses/screenconnect-review-13111682)

#### What Are G2 Users Discussing About ScreenConnect?

- [What is ConnectWise Control used for?](https://www.g2.com/discussions/what-is-connectwise-control-used-for)
- [Is ConnectWise control Safe?](https://www.g2.com/discussions/is-connectwise-control-safe)
- [How do I disable ConnectWise control?](https://www.g2.com/discussions/how-do-i-disable-connectwise-control)
- [Is ConnectWise control free?](https://www.g2.com/discussions/is-connectwise-control-free)
- [What does ConnectWise control do?](https://www.g2.com/discussions/what-does-connectwise-control-do) - 1 comment

### [AnyDesk](https://www.g2.com/pt/products/anydesk/reviews)

AnyDesk é um fornecedor inovador e pioneiro de Software de Desktop Remoto e oferece uma solução rápida, fácil e segura para Suporte Remoto, Acesso Remoto e Trabalho Remoto. Nossos clientes variam de grandes corporações e instituições governamentais a instalações de pesquisa, pequenas empresas e usuários pessoais, conectando dispositivos ao redor do mundo. Fundada em Stuttgart, Alemanha, em 2014, AnyDesk alcançou 500 milhões de downloads e mais de 100.000 clientes em todo o mundo. Com escritórios em Berlim, Clearwater (EUA), Xangai e Hong Kong, AnyDesk está dando um salto de Start-up para Scale-Up e expandindo seus negócios globalmente, continuando seu rápido crescimento. Velocidade incomparável, extraordinária facilidade de uso e os mais altos padrões de segurança são nosso ponto forte. AnyDesk oferece opções avançadas de personalização, permitindo que os usuários adaptem o software às suas necessidades individuais. Isso capacita especialistas em TI, líderes e novatos a maximizar sua eficiência e alcançar seus objetivos.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,079

#### How Do G2 Users Rate AnyDesk?

- **the product tem sido um bom parceiro comercial?:** 8.7/10 (Category avg: 9.0/10)
- **Informações de uso:** 9.0/10 (Category avg: 8.7/10)
- **Controle Remoto de Dispositivos:** 9.2/10 (Category avg: 9.1/10)
- **Gerenciamento de dispositivos:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind AnyDesk?

- **Vendedor:** [AnyDesk Software GmbH](https://www.g2.com/pt/sellers/anydesk-software-gmbh)
- **Ano de Fundação:** 2014
- **Localização da Sede:** Stuttgart
- **Twitter:** @anydesk  
7,883 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95bf2e1d70e21f8b3de136cca62fc95e93d28ad19b1509656dbaad20e1509c88&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8494083%2F&secure%5Burl_type%5D=linkedin_company_website)  
354 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Engenheiro de Software, Desenvolvedor de Software
- **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador
- **Company Size:** 44% Small, 43% Medium

#### What Do G2 Reviewers Say About AnyDesk?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do AnyDesk, permitindo conexões remotas rápidas e eficientes para suporte técnico.
- Os usuários apreciam as **capacidades de acesso remoto** do AnyDesk, permitindo controle e colaboração sem interrupções de qualquer lugar.
- Os usuários apreciam o **suporte remoto contínuo** do AnyDesk, permitindo acesso suave e excelentes recursos de gerenciamento de TI.
- Os usuários apreciam o **fácil acesso** do AnyDesk, desfrutando de uma conectividade perfeita mesmo com conexões de internet mais lentas.
- Os usuários adoram a **configuração fácil** do AnyDesk, permitindo conexões rápidas e suporte técnico eficiente.

##### Cons

- Os usuários frequentemente enfrentam **problemas de conexão** com o AnyDesk, incluindo velocidades lentas e desconexões aleatórias, levando à frustração.
- Os usuários enfrentam **problemas de acesso remoto** com o AnyDesk, incluindo tempos de conexão esgotados e transferências de arquivos da área de transferência não confiáveis.
- Os usuários frequentemente enfrentam **desempenho lento** com o AnyDesk, particularmente durante as conexões e quando a velocidade da internet é baixa.
- Os usuários enfrentam problemas de **conectividade lenta** , especialmente com restrições de rede, afetando o desempenho geral do AnyDesk.
- Os usuários frequentemente enfrentam **problemas de atraso** com o AnyDesk, particularmente com conectividade e tempos de resposta lentos.

#### What Are Recent G2 Reviews of AnyDesk?

**["Acesso Remoto Suave e Responsivo com Configuração Rápida e Suporte Multiplataforma"](https://www.g2.com/pt/survey_responses/anydesk-review-12933340)**

**Rating:** 4.5/5.0 stars

_— Sunil B._

[Read full review](https://www.g2.com/pt/survey_responses/anydesk-review-12933340)

**["Acesso remoto rápido e leve que simplesmente funciona para o suporte diário ao cliente"](https://www.g2.com/pt/survey_responses/anydesk-review-13194582)**

**Rating:** 4.5/5.0 stars

_— Abhijith J._

[Read full review](https://www.g2.com/pt/survey_responses/anydesk-review-13194582)

#### What Are G2 Users Discussing About AnyDesk?

- [Para que serve o AnyDesk?](https://www.g2.com/pt/discussions/what-is-anydesk-used-for) - 2 comments, 1 upvote
- [Por quanto tempo posso usar o AnyDesk gratuitamente?](https://www.g2.com/pt/discussions/how-long-can-i-use-anydesk-for-free) - 2 comments, 1 upvote
- [O AnyDesk é realmente gratuito?](https://www.g2.com/pt/discussions/is-anydesk-really-free) - 7 comments
- [O software AnyDesk é seguro?](https://www.g2.com/pt/discussions/is-anydesk-software-safe) - 1 comment
- [O software AnyDesk permite acesso remoto a computadores, facilitando o controle e suporte técnico à distância.](https://www.g2.com/pt/discussions/what-does-anydesk-software-do) - 1 comment

### [Remote Desktop Services](https://www.g2.com/pt/products/remote-desktop-services/reviews)

Serviços de Área de Trabalho Remota (RDS) é uma tecnologia da Microsoft que permite aos usuários acessar e controlar aplicativos e desktops baseados em Windows remotamente através de uma conexão de rede. Este serviço permite que vários usuários trabalhem no mesmo sistema simultaneamente, proporcionando um ambiente de computação centralizado que melhora a gestão de recursos e a segurança. Principais Características e Funcionalidades: - Acesso Remoto à Área de Trabalho: Os usuários podem se conectar aos seus desktops ou aplicativos a partir de praticamente qualquer dispositivo, incluindo PCs, tablets e smartphones, facilitando ambientes de trabalho flexíveis. - Virtualização de Sessão: Vários usuários podem executar aplicativos em um único servidor, cada um em sua própria sessão isolada, otimizando a utilização de recursos. - Programas RemoteApp: Aplicativos podem ser entregues de forma transparente aos dispositivos dos usuários, aparecendo como se estivessem sendo executados localmente, melhorando a experiência do usuário. - Conexões Seguras: O RDS emprega protocolos de criptografia e autenticação para garantir a transmissão segura de dados e proteger contra acessos não autorizados. - Balanceamento de Carga: Distribui sessões de usuários entre vários servidores para manter o desempenho e a confiabilidade. - Integração com Active Directory: Simplifica a gestão de usuários e o controle de acesso aproveitando os serviços de diretório existentes. Valor Principal e Soluções Oferecidas: Os Serviços de Área de Trabalho Remota atendem à necessidade das empresas de fornecer aos funcionários acesso remoto seguro a aplicativos e desktops, independentemente de sua localização. Ao centralizar os recursos de computação, o RDS reduz os custos de hardware, simplifica a gestão de TI e melhora a segurança dos dados. Ele apoia iniciativas de trabalho remoto, permite uma utilização eficiente dos recursos e garante que os usuários tenham acesso consistente às ferramentas de que precisam para realizar suas tarefas de forma eficaz.

**Average Rating:** 4.5/5.0

**Total Reviews:** 140

#### How Do G2 Users Rate Remote Desktop Services?

- **the product tem sido um bom parceiro comercial?:** 9.1/10 (Category avg: 9.0/10)
- **Informações de uso:** 8.9/10 (Category avg: 8.7/10)
- **Controle Remoto de Dispositivos:** 9.0/10 (Category avg: 9.1/10)
- **Gerenciamento de dispositivos:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Remote Desktop Services?

- **Vendedor:** [Microsoft](https://www.g2.com/pt/sellers/microsoft)
- **Ano de Fundação:** 1975
- **Localização da Sede:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 funcionários no LinkedIn®
- **Propriedade:** MSFT

#### Who Uses This Product?

- **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador
- **Company Size:** 35% Medium, 34% Large

#### What Do G2 Reviewers Say About Remote Desktop Services?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários elogiam a **configuração fácil** dos Serviços de Área de Trabalho Remota, destacando sua interface amigável para uma configuração sem complicações.
- Os usuários apreciam a **interface amigável** dos Serviços de Área de Trabalho Remota, tornando a configuração simples e acessível.

#### What Are Recent G2 Reviews of Remote Desktop Services?

**["Conectividade e Controle Remotos Fáceis com Serviços de Área de Trabalho Remota"](https://www.g2.com/pt/survey_responses/remote-desktop-services-review-12976096)**

**Rating:** 4.5/5.0 stars

_— Usuário Verificado em Tecnologia da Informação e Serviços_

[Read full review](https://www.g2.com/pt/survey_responses/remote-desktop-services-review-12976096)

**["UP Cloud é a melhor plataforma para suas necessidades de TI"](https://www.g2.com/pt/survey_responses/remote-desktop-services-review-11242095)**

**Rating:** 5.0/5.0 stars

_— Usuário Verificado em Segurança de Redes e Computadores_

[Read full review](https://www.g2.com/pt/survey_responses/remote-desktop-services-review-11242095)

#### What Are G2 Users Discussing About Remote Desktop Services?

- [Para que são usados os Serviços de Área de Trabalho Remota?](https://www.g2.com/pt/discussions/remote-desktop-services-what-is-remote-desktop-services-used-for)
- [What are some benefits of using the Remote Desktop Connection?](https://www.g2.com/pt/discussions/what-are-some-benefits-of-using-the-remote-desktop-connection)
- [What is a good remote desktop software?](https://www.g2.com/pt/discussions/remote-desktop-services-what-is-a-good-remote-desktop-software)
- [What is Remote Desktop Services role?](https://www.g2.com/pt/discussions/what-is-remote-desktop-services-role)
- [What services enable remote desktop?](https://www.g2.com/pt/discussions/what-services-enable-remote-desktop)

### [Azure Bastion](https://www.g2.com/pt/products/azure-bastion/reviews)

O Azure Bastion é uma Plataforma como Serviço (PaaS) totalmente gerenciada que fornece acesso seguro e contínuo ao Protocolo de Área de Trabalho Remota (RDP) e Secure Shell (SSH) para máquinas virtuais (VMs) sem expô-las a endereços IP públicos. Ao implantar o Azure Bastion dentro da sua rede virtual, você pode se conectar às suas VMs diretamente através do portal do Azure ou via clientes nativos de RDP/SSH, aumentando a segurança e simplificando o gerenciamento de acesso remoto. Principais Características e Funcionalidades: - Acesso Sem Agente: Conecte-se às suas VMs sem a necessidade de agentes adicionais ou software cliente, facilitando um processo de acesso simplificado e eficiente. - Plataforma Integrada: O Azure Bastion elimina a necessidade de implantar e gerenciar manualmente servidores de salto, oferecendo uma solução totalmente integrada que simplifica a implantação e o gerenciamento. - Escalabilidade: Com os SKUs Standard e Premium do Azure Bastion, gerencie conexões RDP e SSH adicionais simultâneas para acomodar as crescentes necessidades organizacionais. - Gravação de Sessão: O Azure Bastion Premium fornece capacidades de gravação gráfica de sessões, permitindo o monitoramento e auditoria das sessões de VM para aumentar a segurança e a conformidade. - Implantação Somente Privada: O SKU Premium suporta implantação somente privada, permitindo conexões ao Azure Bastion via um endpoint privado, aumentando ainda mais a segurança do acesso às suas VMs. Valor Principal e Problema Resolvido: O Azure Bastion aborda a necessidade crítica de acesso remoto seguro às VMs ao eliminar a exposição das portas RDP e SSH à internet pública. Essa abordagem reduz significativamente o risco de ameaças cibernéticas, como varredura de portas e ataques de força bruta. Ao fornecer uma solução gerenciada, escalável e sem agente, o Azure Bastion simplifica o processo de conexão às VMs, melhora a postura de segurança e garante conformidade com as políticas organizacionais, tudo isso enquanto reduz a sobrecarga operacional associada ao gerenciamento de servidores de salto ou hosts bastion.

**Average Rating:** 4.5/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Azure Bastion?

- **the product tem sido um bom parceiro comercial?:** 8.3/10 (Category avg: 9.0/10)
- **Informações de uso:** 9.3/10 (Category avg: 8.7/10)
- **Controle Remoto de Dispositivos:** 9.2/10 (Category avg: 9.1/10)
- **Gerenciamento de dispositivos:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Azure Bastion?

- **Vendedor:** [Microsoft](https://www.g2.com/pt/sellers/microsoft)
- **Ano de Fundação:** 1975
- **Localização da Sede:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 funcionários no LinkedIn®
- **Propriedade:** MSFT

#### Who Uses This Product?

- **Company Size:** 38% Large, 38% Medium

#### What Do G2 Reviewers Say About Azure Bastion?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do Azure Bastion, desfrutando de conexões diretas com VMs sem complicações de configuração adicionais.
- Os usuários valorizam a **segurança aprimorada** do Azure Bastion, apreciando o acesso direto sem IPs públicos ou VPNs.
- Os usuários valorizam a **eficiência de tempo** do Azure Bastion, pois ele simplifica as conexões seguras com máquinas virtuais.

##### Cons

- Os usuários acham o Azure Bastion **caro** em comparação com outras soluções de acesso remoto, especialmente para configurações menores.

#### What Are Recent G2 Reviews of Azure Bastion?

**["Acesso a VM Seguro e Sem Complicações Diretamente do Portal do Azure"](https://www.g2.com/pt/survey_responses/azure-bastion-review-12068608)**

**Rating:** 4.5/5.0 stars

_— Daniel H._

[Read full review](https://www.g2.com/pt/survey_responses/azure-bastion-review-12068608)

**["Maneira segura de se conectar com SSH ou RDP ao(s) seu(s) VM(s) com MFA"](https://www.g2.com/pt/survey_responses/azure-bastion-review-7519023)**

**Rating:** 5.0/5.0 stars

_— Andre B._

[Read full review](https://www.g2.com/pt/survey_responses/azure-bastion-review-7519023)

#### What Are G2 Users Discussing About Azure Bastion?

- [Para que é usado o Azure Bastion?](https://www.g2.com/pt/discussions/what-is-azure-bastion-used-for)

### [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews)

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting. Organizations in all vertical markets around the globe use Remote Support to deliver superior support services and reduce threats to valuable data and systems. BeyondTrust is privately held and headquartered in Atlanta, GA with offices and channel partners around the world. Connect with BeyondTrust at www.beyondtrust.com, the BeyondTrust Blog, or on Facebook, Twitter and LinkedIn. Get a Free Trial: https://www.beyondtrust.com/remote-support/trial Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Remote Support: https://www.beyondtrust.com/products/remote-support

**Average Rating:** 4.7/5.0

**Total Reviews:** 386

#### How Do G2 Users Rate BeyondTrust Remote Support?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Device Control:** 9.3/10 (Category avg: 9.1/10)
- **Device Management:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind BeyondTrust Remote Support?

- **Seller:** [BeyondTrust](https://www.g2.com/sellers/beyondtrust)
- **Company Website:** www.beyondtrust.com
- **Year Founded:** 1985
- **HQ Location:** Johns Creek, GA
- **Twitter:** @BeyondTrust  
14,335 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a53d6389432c932982dffb9b3e388e8999c17b298461d6046c255530ea1f88be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F294396%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,707 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Higher Education
- **Company Size:** 46% Large, 36% Medium

#### What Do G2 Reviewers Say About BeyondTrust Remote Support?

_AI-generated summary from verified user reviews_

##### Pros

- Users find BeyondTrust Remote Support exceptionally **easy to use** , making implementation and support seamless and efficient.
- Users value the **easy and quick remote access** provided by BeyondTrust, enhancing support for remote users effectively.
- Users appreciate the **ease of use and quick remote access** provided by BeyondTrust Remote Support, enhancing productivity.
- Users value the **reliability** of BeyondTrust Remote Support, appreciating its quick, secure, and hassle-free connections for effective solutions.
- Users appreciate the **comprehensive security framework** of BeyondTrust, ensuring safe and efficient remote support sessions.

##### Cons

- Users note the **high price** of BeyondTrust Remote Support as a significant concern affecting its overall value.
- Users express concern over **high pricing** , which can be challenging for smaller organizations with limited budgets.
- Users struggle with the **initial complexity** of BeyondTrust, requiring time and training to navigate its features effectively.
- Users often struggle with the **initial complexity and learning curve** , requiring time and training to master BeyondTrust.
- Users report **remote access issues** that hinder connectivity and require frequent manual administration for appliance updates.

#### What Are Recent G2 Reviews of BeyondTrust Remote Support?

**["Robust Security and Seamless Cross-Platform Remote Support"](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12702001)**

**Rating:** 4.5/5.0 stars

_— Alejandro A._

[Read full review](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12702001)

**["Reliable secure access without the VPN headache"](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12497110)**

**Rating:** 4.5/5.0 stars

_— Carlos M._

[Read full review](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12497110)

#### What Are G2 Users Discussing About BeyondTrust Remote Support?

- [What is BeyondTrust Remote Support used for?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support-used-for) - 2 comments
- [How do you use Bomgar remote support?](https://www.g2.com/discussions/how-do-you-use-bomgar-remote-support)
- [What is remote support software?](https://www.g2.com/discussions/what-is-remote-support-software)
- [What is Bomgar remote support?](https://www.g2.com/discussions/what-is-bomgar-remote-support)
- [What is BeyondTrust remote support?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support) - 1 comment

### [ISL Online](https://www.g2.com/pt/products/isl-online/reviews)

O ISL Online é uma solução de software para suporte remoto e desktop remoto que permite que equipes de suporte de TI, provedores de serviços gerenciados (MSPs) e departamentos de TI empresariais acessem, controlem e solucionem problemas de dispositivos Windows, Mac, Linux e móveis (iOS e Android) de forma segura, com ou sem a presença de um usuário final. O ISL Online é usado para suporte remoto assistido, acesso remoto não assistido e suporte de help desk em ambientes de TI distribuídos. As equipes de TI o utilizam para resolver problemas técnicos remotamente, reduzir o tempo de inatividade e gerenciar dispositivos em várias localidades sem exigir acesso VPN ou configuração complexa de firewall. A plataforma suporta controle remoto multiplataforma e é utilizada em setores como saúde, finanças, governo e educação. Ao contrário de muitas ferramentas de acesso remoto, o ISL Online oferece opções de implantação flexíveis, incluindo nuvem (SaaS), auto-hospedado (on-premise) e nuvem privada gerenciada, tornando-o adequado para organizações com requisitos rigorosos de conformidade, segurança ou residência de dados. Segurança e conformidade Criptografia de ponta a ponta AES de 256 bits (E2EE) com troca de chaves RSA de 2048/4096 bits Certificação ISO/IEC 27001:2022 de gestão de segurança da informação Sistemas de gestão ambiental ISO 14001:2015 Conformidade com o Regulamento Geral sobre a Proteção de Dados (GDPR) Autenticação de dois fatores (2FA) e login único (SSO) Gravação de sessões e registros de auditoria detalhados Modo blackout (cortina) para ambientes sensíveis Restrições de endereço IP e MAC e controles de acesso baseados em função Capacidades de acesso e suporte remoto Suporte remoto assistido com controle total, transferência de arquivos e navegação em múltiplos monitores Acesso remoto não assistido via ISL AlwaysOn para acesso persistente a dispositivos Controle remoto multiplataforma em Windows, macOS, Linux, iOS e Android Túnel RDP e SSH sem alterações em VPN ou firewall Transferência de sessão, execução de comandos remotos e acesso em nível de sistema Opções de implantação Nuvem (SaaS) via infraestrutura global (100+ servidores, 99,98% de tempo de atividade) Auto-hospedado (on-premises), incluindo ambientes isolados Nuvem Privada Gerenciada (implantação de locatário único para controle total de dados) O ISL Online integra-se com plataformas líderes de ITSM, RMM e gerenciamento de endpoints, incluindo ServiceNow, Freshdesk, Freshservice, Barracuda RMM, Microsoft Intune, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect e Bitrix24. Uma API completa está disponível para fluxos de trabalho personalizados. O ISL Online oferece três opções de hospedagem: Nuvem, Auto-Hospedado e Híbrido (Nuvem Privada Gerenciada – MPC). Os planos de Nuvem são escalonados (Starter, Standard, Premium), com limitações de usuários no Starter e Standard, enquanto o Premium Cloud suporta usuários e dispositivos gerenciados ilimitados. As implantações Auto-Hospedadas e Nuvem Privada Gerenciada (MPC) também suportam usuários licenciados e dispositivos gerenciados ilimitados. Um teste gratuito está disponível sem necessidade de cartão de crédito.

**Average Rating:** 4.6/5.0

**Total Reviews:** 595

#### How Do G2 Users Rate ISL Online?

- **the product tem sido um bom parceiro comercial?:** 9.1/10 (Category avg: 9.0/10)
- **Informações de uso:** 8.8/10 (Category avg: 8.7/10)
- **Controle Remoto de Dispositivos:** 9.2/10 (Category avg: 9.1/10)
- **Gerenciamento de dispositivos:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ISL Online?

- **Vendedor:** [PDQ.com](https://www.g2.com/pt/sellers/pdq-com)
- **Website da Empresa:** www.PDQ.com
- **Ano de Fundação:** 2001
- **Localização da Sede:** Salt Lake City, Utah, United States
- **Twitter:** @admarsenal  
987 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3811ece6239044b66405bec2411cdf84f2b57c0f1db07a6603b636660d1f3ff6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17961724%2F&secure%5Burl_type%5D=linkedin_company_website)  
366 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Diretor, CEO
- **Top Industries:** Tecnologia da Informação e Serviços, Segurança de Redes e Computadores
- **Company Size:** 50% Small, 25% Medium

#### What Do G2 Reviewers Say About ISL Online?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários elogiam a **notável facilidade de uso** do ISL Online, melhorando suas experiências diárias de suporte remoto de forma contínua.
- Os usuários elogiam o **suporte ao cliente eficiente** da ISL Online, apreciando sua resposta rápida e assistência amigável.
- Os usuários destacam a **configuração fácil** do ISL Online, permitindo uma resolução eficiente de problemas de TI tanto para clientes quanto para técnicos.
- Os usuários valorizam a **facilidade de uso** do ISL Online para suporte remoto eficiente e resolução eficaz de problemas.
- Os usuários apreciam o **fácil acesso remoto** fornecido pelo ISL Online, melhorando o suporte de TI e a eficiência operacional.

##### Cons

- Os usuários enfrentam **problemas de acesso remoto** com o ISL Online, enfrentando falhas e reconexões, afetando a percepção inicial de uso.
- Os usuários relatam a necessidade de **conexões mais rápidas** e uma interface mais intuitiva para melhorar a funcionalidade geral.
- Os usuários enfrentam **problemas de sessão** , incluindo problemas de compatibilidade com Mac e dificuldades para gerenciar conexões ativas remotamente.
- Os usuários enfrentam problemas de **conexão frustrantes** com o ISL Online, incluindo falta de notificações e desempenho lento durante o uso.
- Os usuários experimentam **problemas de atraso** com o ISL Online, levando a frustração durante sessões remotas e gerenciamento de múltiplas máquinas.

#### What Are Recent G2 Reviews of ISL Online?

**["Interface limpa, conexão estável e suporte técnico genial a um preço excelente"](https://www.g2.com/pt/survey_responses/isl-online-review-13110681)**

**Rating:** 5.0/5.0 stars

_— Sebastián H._

[Read full review](https://www.g2.com/pt/survey_responses/isl-online-review-13110681)

**["Segurança e Versatilidade de Primeira em Suporte Remoto"](https://www.g2.com/pt/survey_responses/isl-online-review-12236199)**

**Rating:** 5.0/5.0 stars

_— Diego M._

[Read full review](https://www.g2.com/pt/survey_responses/isl-online-review-12236199)

### [Syncro](https://www.g2.com/products/syncro/reviews)

Syncro is a fully integrated RMM and PSA platform for MSPs and IT departments. It combines remote monitoring and management (RMM), professional services automation (PSA), and Microsoft 365 security management in a single system, eliminating the tool sprawl that creates security gaps and slows teams down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console. Automated patch management, real-time alerting, PowerShell scripting, and remote access via Splashtop let technicians identify and resolve issues before users are impacted. Network Discovery detects unmanaged devices on client networks automatically. PSA That Connects Service Delivery Syncro's built-in PSA routes RMM alerts directly into tickets, keeps SLAs on track, and gives technicians a single queue instead of multiple portals. MSPs spend less time on manual coordination and more time on billable work. IT teams gain the same service desk efficiency, integrated ticketing, automated workflows, and invoicing, without the overhead of a standalone PSA tool. Microsoft 365 Security Built In Most RMM tools stop at the physical device. Syncro extends protection into Microsoft 365 with Security Snapshot (instant tenant risk assessment, zero configuration), CIS-aligned security baseline enforcement, Entra ID backup and restoration, and Cloud Backup covering Exchange, OneDrive, SharePoint, Teams, Planner, OneNote, and Entra ID. Security and endpoint management run through the same platform, not separate tools. Available for both MSPs managing multi-tenant environments and IT departments securing a single organization. Native Integrations and Vendor Marketplace Syncro connects to 50+ AV, EDR, and identity protection tools through a unified alert queue. Native integrations include Splashtop (remote access, included at no extra cost), Huntress, QuickBooks, IT Glue, Pax8, Domotz, Hudu, Zapier, and ConnectWise Control. The Syncro Marketplace lets you add best-in-class security, backup, and productivity apps directly to your platform, including Bitdefender, Acronis, Proofpoint, Threatdown, Guardz, Ironscales, Webroot, and Autoelevate. No minimums, no long-term contracts. Browse, activate, and manage vendor costs from a single bill, with direct access to vendor support when you need it. Pricing That Scales With Your Team Syncro uses flat per-technician pricing with no per-device fees. Costs scale with your headcount, not your device count. Whether you run an MSP with hundreds of endpoints or an IT department managing company infrastructure.

**Average Rating:** 4.5/5.0

**Total Reviews:** 535

#### How Do G2 Users Rate Syncro?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.4/10 (Category avg: 8.7/10)
- **Remote Device Control:** 8.9/10 (Category avg: 9.1/10)
- **Device Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Syncro?

- **Seller:** [Syncro Technologies Inc.](https://www.g2.com/sellers/syncro-technologies-inc)
- **Company Website:** syncrosecure.com
- **Year Founded:** 2017
- **HQ Location:** Fully remote, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e40e976a73c48924cb8f8b77b9157604f2844aaff62bdc76b30fd2d0d3fd795&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsyncromsp%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 79% Small, 9% Medium

#### What Do G2 Reviewers Say About Syncro?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Syncro, facilitating quick troubleshooting and seamless client communication.
- Users praise Syncro for its **effective ticket management and comprehensive support** , enhancing efficiency and streamlining processes.
- Users find the **initial setup easy** , making Syncro accessible even for first-time users managing complex RMM solutions.
- Users praise the **automation capabilities** of Syncro, enhancing workflow efficiency and streamlining ticket management processes.
- Users value the **seamless integrations** of Syncro, enhancing both internal processes and external partnerships effectively.

##### Cons

- Users express a need for **missing features** like real-time messaging and more Linux distro support in Syncro.
- Users report that **improvement is needed** for Syncro's interface and responsiveness to enhance overall usability.
- Users feel the **feature limitations** of Syncro, particularly in UI, reporting, and Linux support, hinder productivity.
- Users express concerns over **feature limitations** in Syncro, requesting improvements and modern updates to enhance usability.
- Users find that Syncro **lacks essential advanced features** , making management and automation more complex and less efficient.

#### What Are Recent G2 Reviews of Syncro?

**["User-Friendly App that is great for a team in a business"](https://www.g2.com/survey_responses/syncro-review-12059675)**

**Rating:** 5.0/5.0 stars

_— Michael C._

[Read full review](https://www.g2.com/survey_responses/syncro-review-12059675)

**["Seamless Tool Integration and Intuitive Setup"](https://www.g2.com/survey_responses/syncro-review-11175905)**

**Rating:** 5.0/5.0 stars

_— Danilo B._

[Read full review](https://www.g2.com/survey_responses/syncro-review-11175905)

#### What Are G2 Users Discussing About Syncro?

- [What is Syncro used for?](https://www.g2.com/discussions/what-is-syncro-used-for)
- [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) - 1 comment
- [What is Synchro 4d?](https://www.g2.com/discussions/what-is-synchro-4d)
- [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) - 1 comment
- [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) - 3 comments

### [Apple Remote Desktop](https://www.g2.com/products/apple-remote-desktop/reviews)

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential. Key Features and Functionality: - Remote Control and Observation: Administrators can view and control the screens of remote Mac computers in real-time, allowing for immediate assistance and troubleshooting. - Software Distribution: ARD allows for the remote installation of software and updates across multiple systems simultaneously, streamlining the deployment process. - Asset Management: The software provides comprehensive hardware and software inventory reports, enabling administrators to keep track of system configurations and installed applications. - Task Automation: With support for Automator actions, ARD enables the automation of repetitive administrative tasks, enhancing efficiency. - Secure Communications: ARD employs AES 128-bit encryption to ensure secure communication between the administrator and client systems. - User Interaction Tools: Features such as real-time text chat and the "request attention" command facilitate direct communication between administrators and users. Primary Value and User Solutions: Apple Remote Desktop addresses the challenges associated with managing multiple Mac computers by providing a centralized platform for remote administration. It enhances productivity by allowing administrators to perform tasks such as software deployment, system monitoring, and troubleshooting without the need for physical presence. This capability is invaluable in educational settings, where teachers can monitor and assist students remotely, and in corporate environments, where IT professionals can maintain and support a large fleet of Macs efficiently. By automating routine tasks and offering robust reporting tools, ARD reduces administrative overhead and ensures that systems remain up-to-date and secure.

**Average Rating:** 4.3/5.0

**Total Reviews:** 53

#### How Do G2 Users Rate Apple Remote Desktop?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Usage Information:** 8.3/10 (Category avg: 8.7/10)
- **Remote Device Control:** 9.1/10 (Category avg: 9.1/10)
- **Device Management:** 7.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Apple Remote Desktop?

- **Seller:** [Apple](https://www.g2.com/sellers/apple)
- **Year Founded:** 1976
- **HQ Location:** Cupertino, CA
- **Twitter:** @Apple  
9,935,357 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1a7decfeea75a4dfc2a4de9fbc597b9cc98e1ac72d3991017b367fd8a38f156b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F162479%2F&secure%5Burl_type%5D=linkedin_company_website)  
187,339 employees on LinkedIn®
- **Ownership:** NASDAQ:AAPL

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 36% Small, 34% Large

#### What Do G2 Reviewers Say About Apple Remote Desktop?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Apple Remote Desktop to be **easy to use** , streamlining administration and device management tasks effectively.
- Users appreciate the **easy file transfer** capabilities, streamlining file copying and distribution across devices.

##### Cons

- Users face frequent **connection issues** with Apple Remote Desktop, hindering performance and limiting cross-platform support.
- Users find the **feature limitations** of Apple Remote Desktop frustrating, as it lacks updates and Windows connectivity.
- Users find **remote access issues** with Apple Remote Desktop due to a lack of updates and Windows connectivity problems.
- Users experience **slow performance** with Apple Remote Desktop, affecting connectivity and overall effectiveness with newer OS updates.

#### What Are Recent G2 Reviews of Apple Remote Desktop?

**["The Mac Remote Access!"](https://www.g2.com/survey_responses/apple-remote-desktop-review-10590098)**

**Rating:** 4.0/5.0 stars

_— Fernando F._

[Read full review](https://www.g2.com/survey_responses/apple-remote-desktop-review-10590098)

**["No need for any other screen sharing app"](https://www.g2.com/survey_responses/apple-remote-desktop-review-8576882)**

**Rating:** 5.0/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/apple-remote-desktop-review-8576882)

#### What Are G2 Users Discussing About Apple Remote Desktop?

- [What is Apple Remote Desktop used for?](https://www.g2.com/discussions/what-is-apple-remote-desktop-used-for) - 1 comment, 1 upvote
- [How do I get Apple Remote Desktop for free?](https://www.g2.com/discussions/how-do-i-get-apple-remote-desktop-for-free) - 1 comment
- [What is a good remote desktop software?](https://www.g2.com/discussions/apple-remote-desktop-what-is-a-good-remote-desktop-software)
- [How do I use Apple Remote Desktop?](https://www.g2.com/discussions/how-do-i-use-apple-remote-desktop)
- [Does Apple support Remote Desktop?](https://www.g2.com/discussions/does-apple-support-remote-desktop)

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[Browse Remote Desktop Themes](/categories/remote-desktop/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated April 9, 2026

Remote desktop software enables users to seamlessly connect to and control a computer in another location via an internal network or the internet, displaying the remote screen in real time and giving the user full keyboard and mouse control, supporting remote work, IT troubleshooting, and product demonstrations.

### Core Capabilities of Remote Desktop Software

To qualify for inclusion in the Remote Desktop category, a product must:

- Display the remote computer screen on your own screen in real time
- Use your own keyboard and mouse to control the remote screen
- Allow complete access to and control over the remote desktop
- Allow connection either via an internal network or IP address
- Support differing operating systems

### Common Use Cases for Remote Desktop Software

IT professionals, support technicians, and remote employees use [remote desktop software](https://learn.g2.com/best-remote-desktop-software) to access and manage computers from any location. Common use cases include:

- Enabling remote employees to securely access corporate networks and servers from BYOD devices
- Allowing IT teams to troubleshoot and configure employee devices without requiring physical presence
- Supporting sales teams and user specialists in guiding clients through complex processes or product demonstrations remotely

### How Remote Desktop Software Differs from Other Tools

Remote desktop software offers full remote control of another computer, distinguishing it from [screen sharing software](https://www.g2.com/categories/screen-sharing), which allows users to share their screens for presentations or web conferencing without granting control. It also differs from [screen and video capture software](https://www.g2.com/categories/screen-and-video-capture), which records desktop activity for asynchronous sharing rather than providing live remote access. Remote desktop solutions deploy encryption, two-factor authentication, and other security measures to ensure secure data transmission during remote sessions.

### Insights from G2 on Remote Desktop Software

Based on category trends on G2, connection reliability and cross-platform OS support as standout features. Reduced need for in-person technical support and faster issue resolution as primary outcomes of adoption.

Top Tools at a Glance

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IT support with unattended cross-platform access

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User Review

"Easy to use and secure"

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| 

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Unattended IT support with Zoho ecosystem integration

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User Review

"Instant, Trust-Building Remote Access with Clear Guidance and Smart Reporting"

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| 

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Patch-driven remote access without VPN dependency

 | 

User Review

"Action1 Delivers Incredible Value: Free Endpoints, Affordable Scaling, and Phenomenal Reporting"

 |
| 

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Built-in Windows remote troubleshooting without installs

 | 

User Review

""Reliable Remote Help with Microsoft Quick Assist""

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| 

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Browser-based remote support without software installation

 | 

User Review

"Effortless Remote Control"

 |
| 

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IT support with unattended multi-platform access

 | 

User Review

"Splashtop: Simple Setup, Top-Notch Performance, and Strong Security"

 |
| 

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Affordable always-on access across multiple PCs

 | 

User Review

"RemotePC: Fast, Easy Remote Access That Boosts Productivity at an Affordable Price"

 |
| 

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MSP remote support with unattended access

 | 

User Review

"Secure, Seamless Unattended Access with ScreenConnect and NinjaOne Integration"

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| 

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Lightweight remote support across mixed IT environments

 | 

User Review

"Fast, lightweight remote access that just works for day-to-day client support"

 |

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Show More

* * *

## How Do You Choose the Right Remote Desktop Software?

### What You Should Know About Remote Desktop Software

### What is remote desktop software?

Remote desktop software, also known as remote access software, allows users to access another computer or system remotely in real time and work on it like their local device. It ensures easy, efficient, and secure access to one or many remote desktops. 

While the software can also be used for remote support, a remote desktop tool is typically used by employees to access a machine remotely rather than to resolve a technical problem. Though the maintenance functions may not be as extensive as those of remote support solutions, remote desktop tools aid support teams in performing basic maintenance tasks on numerous devices from a single station.

Typical use cases of a remote desktop tool include granting employees access to and managing distant computers anytime, from any device, which gives them the privilege to work from anywhere. Sometimes IT support professionals use remote desktop software to troubleshoot and perform maintenance tasks remotely.

### What are the common features of remote desktop software?

The following are some core features of a remote desktop tool that can help users achieve greater flexibility and cost savings through remote work:

- Remote access and control: Remote desktop software provides end users access to and control over other devices not in their physical vicinity. The software facilitates the visibility of a specific window or the entire desktop.
- Multi-monitor support: Many workplaces now opt for multiple monitors at their workstations to help improve productivity. As a result, the remote desktop tool supports the capability to view multiple monitors at a time.
- Multiple operating system (OS) support: Businesses today use Windows, macOS, Linux, or other OS, and sometimes multiple OS within the same company. Remote desktop software has features to handle viewing and functioning on any OS, independent of the OS the end user is connecting from.
- Mobile device access: Remote desktop tools allow administrators to access connected mobile devices and support mobile OS like Android, iOS, and more.
- Data encryption: When a user’s device is being used and managed remotely, it may leave the user feeling vulnerable. The remote desktop tool offers a data encryption feature to secure the connection and protect data.
- File management: Remote desktop software facilitates file sharing and transfers to enable quick and effortless work discussion, collaboration among colleagues, and viewing of relevant documents when working remotely. The shared or transferred files are highly secure as permission to access them is granted only to authenticated user accounts.
- Remote configuration: The software helps configure a remote PC for access so that the end user can take complete control of the device over the internet anytime.
- Chat: The chat functionality of the remote desktop software allows users to send and receive messages between computers.
- Application management: Remote desktop tool centrally manages, configures, and monitors applications on employee devices. 
- Session transfer: Access to remote sessions for IT support can be transferred between users using a remote desktop application.
- Session recording: A remote desktop tool provides the ability to record remote sessions at a desired location on the local computer. 
- Security: All the data shared across a remote connection is encrypted. It also uses multi-factor authentication (MFA) to ensure only authorized users can log in and notify suspicious activities.
- Deployment flexibility: Remote desktop tools can be deployed on the cloud and on-premises, depending on the organization’s requirements.
- Remote printing: Some remote desktop solutions provide remote printing capabilities to help users print documents using a locally plugged or network printer.
- Session usage reporting: Activity log tracking and session analytics is essential for IT managers and chief information officers (CIOs) looking to track, manage, and optimize helpdesk activities.
- Branding: Remote desktop systems may let businesses customize client applications to match their websites.

### What are the benefits of remote desktop software?

There are several benefits that a business can reap from a remote desktop tool. Below is a list of advantages that the tool offers:

- Efficiency: Remote desktop tools offer the potential to maintain numerous devices from a single workstation. Users can access the systems they need from wherever they are located.
- Cost savings: Remote desktop tools may require the installation of remote client software on user devices. However, some web-based remote desktop software provides remote access with zero endpoint installation or configuration. Clientless, centrally-managed solutions do not require installation, management, and software maintenance on individual devices, thereby cutting down IT support costs. Additionally, these solutions enable users to work from home with the most reliable and secure connection resulting in reduced overhead expenditure for office space, computing equipment, software, utilities, etc.
- Flexibility: Employers are increasingly promoting flexible and remote work. The ability to work from anywhere, at any time, and on multiple devices increases employee productivity and turnover. These tools enable employees to work remotely with a seamless remote desktop connection to one or many desktops at the workplace.
- Business continuity: Remote desktop platform ensures business continuity in times of crisis, such as pandemic outbreaks, harsh weather, and transportation strikes. It provides access to business applications and data from home, enabling organizations to meet their business objectives.

### Who uses remote desktop software?

- Customer support teams: Employees on support teams are most likely to use the remote desktop tool. The software greatly improves the efficiency of most support teams’ day-to-day routines and tasks. 
- IT departments: Software and licensing administrators in the IT department can use remote desktop tools for scheduling and running maintenance on devices, regardless of the device's physical location or the administrator.
- Data archive teams: Teams that do heavy [data archive](https://learn.g2.com/data-archiving) work may also benefit from using a remote desktop tool. Data archives tend to be optimized toward UNIX systems like Linux’s numerous variants, so having a remote Linux build that can be tapped into from a Windows desktop can be incredibly valuable.
- Software engineers: Remote desktop solutions enable developers and engineers to share a single workstation, use [integrated development environments (IDEs)](https://www.g2.com/articles/ide), access remote servers, and investigate bugs remotely.
- Educational institutions: Teachers, professors, educators, and administrators use remote access solutions for conducting classes and accessing tools and files from remote locations.
- Remote users: Remote employees rely on these solutions to access company files and servers and complete tasks without being in the office.

### What are the Alternatives to Remote Desktop Software?

- [Remote support software:](https://www.g2.com/categories/remote-support) Remote support and remote desktop tools are so similar that many use the two names interchangeably. There is a slight but notable difference between the two. Remote desktop software focuses more exclusively on access to and control over a remote device. While remote support software does this as well, these solutions offer more expansive features to assist with maintenance and troubleshooting.
- [Virtual desktop infrastructure (VDI) software](https://www.g2.com/categories/virtual-desktop-infrastructure-vdi): Remote desktop and VDI software have similar characteristics but slightly different target functions. A remote desktop tool tends to focus on creating connections to physical devices. In contrast, a VDI tool hones in on entirely virtual desktops associated with servers or even an OS being run within another OS. VDI software allows for centralized hosting and viewership of numerous desktops, whereas remote desktop focuses on the ability to access numerous physical desktops from a single location.
- [Screen sharing software](https://www.g2.com/categories/screen-sharing): These systems partially match the functionality of remote desktop solutions by allowing users to share screens and demonstrate processes to viewers. Sales, marketing, and support teams use screen sharing tools to provide demos, brainstorm, and resolve technical issues.

### Challenges with remote desktop software

Remote desktop tools can come with their own set of challenges. 

- Connectivity: Remote desktop usage occurs entirely via the internet, so connectivity issues can end up disrupting the experience. When implementing a remote desktop tool, users must ensure high internet connectivity.
- Hardware dilemmas: Remote desktop software relies partly on the end device’s hardware functioning optimally. If there is an issue with the end device’s hardware, the software may not be able to access the remote device.
- Privacy: The means to take control of other users’ computers remotely does come with a certain degree of privacy risk. In the wrong hands, losing control of one’s computer means compromised data on the computer or an entire network. Companies need to use strong endpoint protection software when implementing remote support software to protect internal devices.
- Operating system compatibility: Some remote desktop systems may not efficiently support different operating systems such as Linux, macOS. or their outdated versions. This Os non-compatibility makes it challenging for remote users to receive timely solutions.
- High-performance tasks: Network speed and bandwidth variation may impact remote desktop tools' ability to to complete tasks demanding high computational resources, including video rendering, data analysis, and graphic design.
- User experience: Complex remote desktop applications make it difficult for users to log in, establish connections with remote devices, and share files.

### How to choose remote desktop software

Organizations buying remote desktop software must consider business-specific needs and the following factors to maximize the return on their investment.

- Device whitelisting and authentication: Choosing a remote desktop platform with device or endpoint authentication is crucial for preventing unauthorized systems from connecting with remote devices and gaining unattended access.
- Two-factor authentication (2FA): Remote desktop solutions with 2FA capabilities verify user identity to protect devices and data from brute-force attacks, social engineering, and phishing. 
- Security compliance: Buyers must ensure that the remote access tool of their choice meets different security standards, including [General Data Protection Regulation (GDPR)](https://www.g2.com/glossary/gdpr-definition), System and Organization Controls (SOC 2), Family Educational Rights and Privacy Act (FERPA), Peripheral Component Interconnect (PCI), and Health Insurance Portability and Accountability Act (HIPAA). Also, consider choosing solutions that update security protocols regularly. 
- Ease of use: Selecting a user-friendly remote desktop tool is essential for ensuring that even non-technical users have a seamless experience while using the system. Moreover, users should be able to install the application without any difficulty. 
- File transfer: Remote desktop tools with [file sharing](https://www.g2.com/glossary/file-sharing-definition) features allow users to share presentations, documents, and data, enabling them to send or receive files immediately. Also, consider looking for systems with remote printing, chat, multi-monitor support, and remote wake-on-LAN functionalities.
- Available on mobile devices: Choosing a system that users can access from a phone or tablet helps technical support specialists resolve issues on the go. 
- Price and customer support: Consider thoroughly evaluating customer support availability and features against price to find the best solution.

Depending on their organizations’ sizes, needs, and preferences, buyers must try different tools to find the one that best fits their compatibility, security, usability requirements, and budget.

### Remote desktop software pricing

Remote desktop software is available in two deployment models: on-premises and cloud. Based on the models, the software can also be purchased as a perpetual license or as annual or monthly subscriptions. Remote desktop tools are priced as a perpetual license for on-premises software, whereas cloud-based solutions are available on a subscription basis. Some remote desktop tools can be downloaded for free private usage and are available as a three-tier license, often business, premium, or corporate.

Remote desktop software pricing varies depending on the number of seats, devices, and features organizations require. Below is a general overview of pricing based on tiers buyers choose.

- Entry-level plans range from $10 to $15 monthly and include basic features. These plans suit individual users and small businesses.
- Mid-range plans can cost businesses up to $35 per month. They provide more features suitable for larger business teams.
- Advanced plans cost around $75 monthly and offer advanced support and user management features. These are ideal for larger enterprises with extensive business requirements.

### Implementation of remote desktop software

How is remote desktop software implemented?

There are generally two ways in which a remote desktop software is implemented:

- OS-based implementation: OS-based remote desktop solutions are built directly into the OS. No extra software is required to use OS-based remote desktop solutions as the tools are already installed. For example, some versions of Windows come with built-in remote desktop software. 
- Third-party-based implementation: Third-party-based implementation is needed when remote desktop software has to be licensed by the user. Once the buyer has decided on the software that fits their particular needs and installed it, it should be ready for use.

### Remote desktop software trends

- Companies will adopt a hybrid workplace model: Companies are now looking at providing the choice of working from the office only for a few days a week. The remote working element in a hybrid workplace is a trend that is expected to grow. Employees within an organization have increasingly started preferring to work from home or anywhere else with flexible working schedules. Employers are also providing the flexibility to do so. Remote desktop and remote support software will be widely used when working remotely, as they provide seamless IT support without letting external factors hinder business processes from running smoothly.
- Organizations will opt for consolidation of remote work tools: Organizations use multiple software solutions such as video conferencing, remote support, and remote desktop to enable effective collaboration across employees, clients, and partners. It is essential to consolidate these tools and provide the organization with better visibility to enhance operational productivity, thereby reducing the need to monitor each device individually. The adoption of centralized solutions is expected to rise, considering it would help companies ensure compliance and tackle software management issues.
- BYOD trends continue gaining popularity: Many organizations encourage employees to use BYOD devices to control capital expenditure costs rising from hardware purchase and maintenance. Employees using their devices often rely on remote desktop solutions to connect with peers or access server files. Remote workers using their devices for office work are more likely to experience cybersecurity threats. Businesses must continue investing in cybersecurity, cloud security, and vulnerability management tools to prevent data leaks and unauthorized access and mitigate remote work tech vulnerability.

_Researched and Written by_ [_Anindita Sengupta_](https://research.g2.com/insights/author/anindita-sengupta)

_Reviewed and Edited by_ [_Sinchana Mistry_](https://in.linkedin.com/in/sinchana-mistry95)