Remote sessions to make it easier for techncian to assit user Review collected by and hosted on G2.com.

not being able to control every aspect of the user computer without elevating Review collected by and hosted on G2.com.

This is a very useful platform for me as an IT professional to provide the remote support for my end users, very seamless indeed. Review collected by and hosted on G2.com.

Would be great if we can integrate ysibg sso for secure access, without having to remember a separate login. Review collected by and hosted on G2.com.

dependable and ever present - remote log in never looked so easy - and ever improving and receptive to suggestions Review collected by and hosted on G2.com.

some times the desktop widget is a bit figitty and there is nothing more concerning than a fidgetty widget Review collected by and hosted on G2.com.

I think the biggest benefit to using Rescue is how simple it was for my company to adapt to using it. It provided an immense help to our staff, and in turn made for a positive customer experience in the end. The ability to connect remotely to our customers when they need help made this without a doubt our main go-to tool.

Plus, it goes without saying it was very user-friendly as well. Review collected by and hosted on G2.com.

The only main issue we had with it, and it caused us to address our hardware as a staff was the compatibility issue. A lot of employees used android, and some used IOS. I felt, and a lot of staff felt they got a different experience depending on which one they used. Review collected by and hosted on G2.com.

remotely controlling a computer from a different location using an Internet connection. LogMeIn Pro provides easy remote computer access to our desktop and all its apps, files, and information - as if we are sitting in front of it. Review collected by and hosted on G2.com.

Nothing much as much as of now because i felt it satisfactory Review collected by and hosted on G2.com.

Rescue facilitates quick and secure access to superior support with one-click links to real-time assistance on your website or mobile app. Rescue is fast: No delays or wasted time to initiate a support session. You can get someone to login right away and get answers to what is wrong or not working. Review collected by and hosted on G2.com.

I don't have much that I dislike other than the price per se. I do know that they offer a free trial and that way you get to see what it is about and how it many be able to help you. Review collected by and hosted on G2.com.

I Love the ease of use and the relability of LogMeIn. Its aslo very easy for the Customer to Use and follow the steps Review collected by and hosted on G2.com.

The length it takes to connect to the user. Review collected by and hosted on G2.com.

I used logme in for 2 years and very best application for Remote support Review collected by and hosted on G2.com.

No such dislike about the application as there is no delay Review collected by and hosted on G2.com.

The best thing about LogMeIn Rescue by GoTo is that it provides remote support, which can help other users to take system controls and troubleshoot the issue. Review collected by and hosted on G2.com.

Sometime network issues may occur due to which remote sessions cannot be established successfully, which I think is a major issue. Review collected by and hosted on G2.com.

Unattend remote connection to me is by far the most useful feature to me. I configure it on my "problem children" that way I do not require them to be at the desktop when I work on their devices. Review collected by and hosted on G2.com.

The only think that I have had issues with. and this is very rare these days is when their graphics were not clear on my side, but since the pandemic and everyone seems to be on a faster (fiber)connection these days, I do not have that problem anymore. Review collected by and hosted on G2.com.