LogMeIn Rescue provides best and fastest remote login services. It saves our both time and money . It helps in providing IT support to our customers without any glitch and errors. After moving to LogMeIn Rescue , we are able to increase our productivity by 35 % and reduce our response time to atleast 30% to complete our service tickets. It also provides best security from cyber threats and efficiency , provides cutting edge features and technology at reasonable cost. Review collected by and hosted on G2.com.

UI can be improved to make it more user friendly as well with simple control to work as well as train new employees to learn and work with ease . Review collected by and hosted on G2.com.

LogMeIn Rescue has made customer support much easier for our agents. It is much more efficient when everyone is looking at the same screen and you are not trying to direct clients to click a specific button and they are on a different screen than you think they are. We utilize LogMeIn all day long. Review collected by and hosted on G2.com.

It slows down the performance of the computer that you are logged into. Review collected by and hosted on G2.com.

It has been helpful in terms of helping clients and members of the team and been very excellent in problem solving Review collected by and hosted on G2.com.

Only one issue i had with logmein that if there are many users logged in at once we were not able to access it and this is the one and only issue I had Review collected by and hosted on G2.com.

The software seems to be highly effective for the remote teams as we often come across challenges with our systems/machines and LogMeIn creates a smooth passage through which the operations are not impacted which ultimately leads to minimum TAT for majority of the issues which requires troubleshooting.

The best part is that it works with all the browsers hence giving almost zero difficulties for the IT teams to operate it.

The support is not much required but seems to be quick and accessible. The implementation being smooth as well.

Though we didin't sign up for any integrations, but it seems to be effective as well. Review collected by and hosted on G2.com.

I believe that the pricing is more on the upper hand which is expected to be the reason that LogMeIn might not be able to tap the smaller businesses. Review collected by and hosted on G2.com.

It was imperative to use in our job, our clients really liked using it and it was generally very reliable Review collected by and hosted on G2.com.

I think the user experience could be improved - sometimes it's hard to see if a session has been started, or which button to click to resume Review collected by and hosted on G2.com.

Ease of access and set up the entire team and their stations are all connected and able to be accessed and monitored at all times Review collected by and hosted on G2.com.

Nothing to dislike this is a must have with the business world if you have a team who work remotely which is the new workforce style you want a program like this only problem is why they werent around so many programs ago... Review collected by and hosted on G2.com.

There is link and code to share with user. When the admin credentials used the screen is not visible to user. Easily able to install application in the user. Securely setup with several steps foer permission from user side. Globally accepted app for professionals in service desk, technical support. The unmute, chat option are great to connect with users. Overall, I love working with the logmein. Review collected by and hosted on G2.com.

There is no dislike things while using this app. Review collected by and hosted on G2.com.

It is very useful for both customers and vendors. Screenshots multiple sessions and super fast access. Review collected by and hosted on G2.com.

As such there's nothing to dislike but it takes a lot of time to get the code and sometimes the session get disconnected. Review collected by and hosted on G2.com.

In remote session,Switching the users from logmein is very easy to use with logmein app. Review collected by and hosted on G2.com.

As of now there's nothing I dislike about. Review collected by and hosted on G2.com.

Un attented access and unlimited devices management Review collected by and hosted on G2.com.

There is no specific setup for the user authentication for unattended devices Review collected by and hosted on G2.com.