It's organized. there is an option for creating groups and placing machines as per locations. Use local admin credentials or domain credentials to login to remote machine.

It had a great way of telling the user that machine is now remotely managed by turning the background black.

User won't be notified of logmein running in the background because it doesn't have to be minimized.

Transfer the files in background, run cmd or reboot the machine without actually going on the machine.

It provides a great portal to manage machines in organization and see their important features. Review collected by and hosted on G2.com.

Sometimes sessions couldn't be established because last session was gone under 2 minutes or so. Two helpdesk agents can't login on to a machine at same time.

You can't remotely login unless someone is signed in, if someone signs out remote session will be disabled.

It should show all monitors in window rather than 2 ,3 windows. Review collected by and hosted on G2.com.

Proper categorization for all kinds of softwares with number of reviews easily visible to gage the interest of industry users. Review collected by and hosted on G2.com.

Too much compartmentalization risks too narrow review pointers which can lead to less-than-accurarw reviews on overall capabilities of softwares. Review collected by and hosted on G2.com.

Ease of use to remote in and take control of a users system. Makes it easy to troubleshoot and fix. System information and event logs are available from the dashboard. Review collected by and hosted on G2.com.

The chat system on the tech side is clunky. Most of the time we end up using notepad to communicate if we are not on the phone or end up typing under the user name. Review collected by and hosted on G2.com.

Remote connection is stable and is fast. Doesn't require an ID like teamviewer Review collected by and hosted on G2.com.

Sometimes I would like to be able to open more windows simultaneously Review collected by and hosted on G2.com.

That we can access our practice management and server from home. If I need to review patient info from home I can save a trip back to the office at night and weekend. Since covid we have used this a hundred fold Review collected by and hosted on G2.com.

It is a bit glitchy but I think that it is probably our equipment and network set up. We are very used to navigating around the program now Review collected by and hosted on G2.com.

LogMeIn has been essential in keeping our business running especially during the pandemic. We needed to add more seats to our current subscription in March 2020 which was seamless and the customer support was so helpful. Additionally, any time we have any issues the technical support is very helpful as well. The program is very easy to use and a great product to work remotely. Review collected by and hosted on G2.com.

I would like if there was a setting that kept you logged in if you walk away for a few minutes. Review collected by and hosted on G2.com.

LogMeIn is a valuable tool that allows IT staff to support our users remotely and save drive time. Review collected by and hosted on G2.com.

The price seems to be higher than I think it should be. Review collected by and hosted on G2.com.

Easy to use remote management of multiple PCs and remote labs. Review collected by and hosted on G2.com.

No dislikes. The software works as intended for my purposes. I wish I could save profiles of commonly accessed machines though. Review collected by and hosted on G2.com.

Ease of installation and switching between sites or clients. Review collected by and hosted on G2.com.

I would love to see how patch management could improve. Review collected by and hosted on G2.com.

Logmein Central is a reliable remote support and management platform, it has always worked when I needed it. Review collected by and hosted on G2.com.

The cost of this product is extremely high for what you are getting and there are other products out there that are just as good or better for a fraction of the cost. Review collected by and hosted on G2.com.