# Best 3PL Software

*By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)*


Third-party logistics (3PL) software manages outsourced supply chain activities such as transportation and warehousing. Companies that choose not to have their own warehouses and fleets of trucks can work with third parties that manage these activities for them. This type of software is used by 3PL providers to plan, schedule, and monitor supply chain operations on behalf of their customers. Customers should also have access to the system, which improves transparency in their supply chain.

While some vendors offer 3PL products specifically designed for outsourcing, other solutions can be used by 3PL providers and by any company that wants to manage supply chain operations internally. As part of a company&#39;s larger suite of supply chain management tools, 3PL software integrates with [transportation management software](https://www.g2.com/categories/transportation-management) and [warehouse management software](https://www.g2.com/categories/warehouse-management). Furthermore, third-party logistics software is used more and more by e-commerce companies and requires integration with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms).

To qualify for inclusion in the Third-Party Logistics (3PL) category, a product must:

- Manage contracts and service level agreements for SCM outsourcing
- Provide features for multi-warehouse and inventory management
- Deliver functionality for transportation management and shipping
- Track the costs (estimate and actual) of all outsourced supply chain activities
- Maintain a repository of providers of supply chain operations
- Allow customers to access information such as inventory availability
- Include metrics and KPIs that customers can use to track performance






## G2 Grid® for 3PL Software
![G2 Grid® for 3PL Software plotting products by satisfaction and market presence](https://www.g2.com/categories/3pl/grids.png?focus%5B%5D=53424&focus%5B%5D=77526&focus%5B%5D=39691&focus%5B%5D=40774&focus%5B%5D=167671&focus%5B%5D=1181760&focus%5B%5D=159126&focus%5B%5D=1220711)
Highlighted products: ShipHero, FarEye, Magaya Supply Chain, ShipBob, CartonCloud, Cahoot, The Shadowfax, and Triumph Networks.
Underlying data: [Grid® JSON](https://www.g2.com/categories/3pl/grids.json?focus%5B%5D=shiphero&amp;focus%5B%5D=fareye&amp;focus%5B%5D=magaya-supply-chain&amp;focus%5B%5D=shipbob&amp;focus%5B%5D=cartoncloud-cartoncloud&amp;focus%5B%5D=cahoot-cahoot&amp;focus%5B%5D=the-shadowfax&amp;focus%5B%5D=triumph-networks)


## How Many 3PL Software Products Does G2 Track?
**Total Products under this Category:** 119

### Category Stats (Jul 2026)
- **Average Rating**: 4.47/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: ShipHero (+0.43%) - Among all products in this category, ShipHero recorded the largest rating increase compared to last month
*Last updated: July 14, 2026*


## How Does G2 Rank 3PL Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,800+ Authentic Reviews
- 119+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which 3PL Software Is Best for Your Use Case?

- **Leader:** [ShipHero](https://www.g2.com/products/shiphero/reviews)
- **Easiest to Use:** [FarEye](https://www.g2.com/products/fareye/reviews)
- **Top Trending:** [ShipBob](https://www.g2.com/products/shipbob/reviews)
- **Best Free Software:** [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews)


---

**Sponsored**

### ShipHero

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1974&amp;secure%5Bchosen_at%5D=2026-07-14T14%3A33%3A54Z&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=53424&amp;secure%5Bresource_id%5D=1974&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2F3pl%3Fopen_modal_url%3D%252Fproducts%252Flogixplatform%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252F3pl%2526source%253Dcategory&amp;secure%5Btoken%5D=16ea3e3524387a643e955e2526d14b6e4d6f2eef2cfc77c61fcc23ff9ad5d2d0&amp;secure%5Burl%5D=https%3A%2F%2Fwww.shiphero.com%2F%3Futm_source%3Dg2%26utm_medium%3Dreviews%26utm_campaign%3Dplacement%26utm_content%3D3pl&amp;secure%5Burl_type%5D=paid_promos)

---

## What Are the Top-Rated 3PL Software Products in 2026?
### 1. [ShipHero](https://www.g2.com/products/shiphero/reviews)
ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x


**Average Rating:** 4.5/5.0
**Total Reviews:** 210
**How Do G2 Users Rate ShipHero?**

- **Visibility:** 8.2/10 (Category avg: 8.6/10)
- **KPIs:** 7.7/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.8/10)
- **Transportation:** 7.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind ShipHero?**

- **Seller:** [ShipHero](https://www.g2.com/sellers/shiphero)
- **Company Website:** https://shiphero.com
- **Year Founded:** 2013
- **HQ Location:** Garnerville, New York
- **Twitter:** @weareshiphero (6,223 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shiphero/ (361 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Operations Manager, CEO
- **Top Industries:** Logistics and Supply Chain, Warehousing
- **Company Size:** 81% Small-Business, 15% Mid-Market


#### What Are ShipHero's Pros and Cons?

**Pros:**

- Ease of Use (43 reviews)
- Customer Support (30 reviews)
- Features (23 reviews)
- Inventory Management (22 reviews)
- Setup Ease (21 reviews)

**Cons:**

- Missing Features (13 reviews)
- Poor Customer Support (11 reviews)
- Bulk Operations Issues (9 reviews)
- Integration Issues (8 reviews)
- Inventory Management (8 reviews)


### What Do G2 Reviewers Say About ShipHero?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of ShipHero, appreciating the quick onboarding and intuitive interface for teams.
- Users benefit from **excellent customer support** , with dedicated teams ensuring smooth onboarding and ongoing assistance.
- Users appreciate the **easy onboarding and integrations** of ShipHero, streamlining setup and enhancing overall efficiency.
- Users value the **reliable inventory management** of ShipHero, which significantly enhances their business operations and efficiency.
- Users find ShipHero&#39;s **setup ease** invaluable, allowing for quick onboarding and efficient warehouse management.

**Cons:**

- Users find the **missing features** in ShipHero, such as bulk editing and streamlined navigation, frustrating and cumbersome.
- Users report **poor customer support** with slow response times and unresolved technical issues impacting their experience.
- Users struggle with **bulk operations issues** in ShipHero, finding it challenging to edit orders effectively.
- Users face **integration issues** with ShipHero, including frequent login prompts and billing functionality challenges that hinder efficiency.
- Users find **inventory management challenging** and seek a more streamlined process along with improved label printing options.

#### What Are Recent G2 Reviews of ShipHero?

**"[ShipHero: A real competitive advantage](https://www.g2.com/survey_responses/shiphero-review-9690089)"**

**Rating:** 5.0/5.0 stars
*— David G.*

[Read full review](https://www.g2.com/survey_responses/shiphero-review-9690089)

---

**"[ShipHero: Streamlined, Customizable, and Efficient](https://www.g2.com/survey_responses/shiphero-review-12973951)"**

**Rating:** 5.0/5.0 stars
*— Maïré E.*

[Read full review](https://www.g2.com/survey_responses/shiphero-review-12973951)

---


#### What Are G2 Users Discussing About ShipHero?

- [How much does ShipHero cost?](https://www.g2.com/discussions/how-much-does-shiphero-cost) - 1 comment
- [Is ShipHero a 3pl?](https://www.g2.com/discussions/is-shiphero-a-3pl) - 2 comments
- [Is ShipHero a WMS?](https://www.g2.com/discussions/is-shiphero-a-wms) - 1 comment
- [How does ShipHero work?](https://www.g2.com/discussions/how-does-shiphero-work)

### 2. [FarEye](https://www.g2.com/products/fareye/reviews)
FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye&#39;s products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience: Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance. Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions. Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling. Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse. Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye&#39;s technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time. Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience.


**Average Rating:** 4.7/5.0
**Total Reviews:** 271
**How Do G2 Users Rate FarEye?**

- **Visibility:** 9.7/10 (Category avg: 8.6/10)
- **KPIs:** 9.6/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.8/10)
- **Transportation:** 9.8/10 (Category avg: 8.7/10)

**Who Is the Company Behind FarEye?**

- **Seller:** [FarEye](https://www.g2.com/sellers/fareye-209791b6-6352-4f97-9c80-5521a8c38dc4)
- **Year Founded:** 2013
- **HQ Location:** Chicago, Illinois
- **Twitter:** @FarEye (1,349 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fareye/ (598 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** GPS Engineer, Manager
- **Top Industries:** Transportation/Trucking/Railroad, Logistics and Supply Chain
- **Company Size:** 64% Enterprise, 31% Mid-Market


#### What Are FarEye's Pros and Cons?

**Pros:**

- Ease of Use (54 reviews)
- Tracking (48 reviews)
- Features (34 reviews)
- Real-time Tracking (28 reviews)
- Reporting (27 reviews)

**Cons:**

- Slow Performance (31 reviews)
- Technical Issues (29 reviews)
- Slow Loading (19 reviews)
- Tracking Issues (13 reviews)
- Syncing Issues (10 reviews)


### What Do G2 Reviewers Say About FarEye?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **ease of use** of FarEye, highlighting its intuitive design and seamless integration into existing systems.
- Users appreciate the **real-time tracking** of FarEye, making it easy to manage and update shipment details.
- Users appreciate the **unified control-tower view** of FarEye, enhancing efficiency and simplifying dispatch operations.
- Users value the **real-time tracking** capabilities of FarEye, enhancing visibility and responsiveness in shipment management.
- Users appreciate the **real-time visibility and tracking** provided by FarEye, enhancing operational efficiency and responsiveness.

**Cons:**

- Users experience **slow performance** with FarEye, including untracked trips and buffering issues affecting usability.
- Users often face **technical issues** like vehicle registration errors and deployment bugs, affecting overall functionality.
- Users experience **slow loading** times during order uploads and login, impacting their overall efficiency with FarEye.
- Users experience **tracking issues** with GPS alerts and live data updates, affecting their overall satisfaction with FarEye.
- Users experience **syncing issues** that disrupt functionality, especially in low-connectivity areas and with GPS alerts.

#### What Are Recent G2 Reviews of FarEye?

**"[Smart Routing and Live Tracking](https://www.g2.com/survey_responses/fareye-review-12798017)"**

**Rating:** 5.0/5.0 stars
*— Rahul S.*

[Read full review](https://www.g2.com/survey_responses/fareye-review-12798017)

---

**"[Reliable Platform for Daily Logistics Operations](https://www.g2.com/survey_responses/fareye-review-13067007)"**

**Rating:** 4.5/5.0 stars
*— Riyaz I.*

[Read full review](https://www.g2.com/survey_responses/fareye-review-13067007)

---



### 3. [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews)
The #1 Freight Management Platform for Freight Forwarders and Customs Brokers Magaya automates the many tedious, repetitive manual tasks that slow down shipments, waste your time (and your customers’), cost money, and allow errors to slip in. The Magaya Digital Freight Platform, consisting of Magaya Supply Chain, Magaya Customs Compliance, Magaya Rate Management, the Magaya Digital Freight Portal, Magaya CRM, and a collection of extensions, delivers flexible, interoperable, modular, cloud-based solutions that can be used together as an integrated logistics software platform or independently with your existing solution suite. You choose what works best for your business! Aligning the complexities of shipping, warehousing, tracking and visibility, rates, quotes, accounting, and compliance with a single, data-driven platform, the Magaya Digital Freight Platform delivers unparalleled feature depth to help future-proof your logistics operations and successfully contribute to a well-oiled supply chain.


**Average Rating:** 4.4/5.0
**Total Reviews:** 288
**How Do G2 Users Rate Magaya Supply Chain?**

- **Visibility:** 8.1/10 (Category avg: 8.6/10)
- **KPIs:** 6.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.8/10)
- **Transportation:** 8.1/10 (Category avg: 8.7/10)

**Who Is the Company Behind Magaya Supply Chain?**

- **Seller:** [Magaya Corporation](https://www.g2.com/sellers/magaya-corporation)
- **Company Website:** https://www.magaya.com
- **Year Founded:** 2001
- **HQ Location:** Miami, FL
- **Twitter:** @MagayaSoftware (544 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/360786/ (241 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** General Manager, CEO
- **Top Industries:** Logistics and Supply Chain, Import and Export
- **Company Size:** 71% Small-Business, 23% Mid-Market


#### What Are Magaya Supply Chain's Pros and Cons?

**Pros:**

- Ease of Use (78 reviews)
- Features (28 reviews)
- Customer Support (22 reviews)
- Inventory Management (22 reviews)
- Helpful (19 reviews)

**Cons:**

- Slow Performance (24 reviews)
- Data Management Issues (22 reviews)
- Performance Issues (21 reviews)
- Missing Features (20 reviews)
- System Limitations (17 reviews)


### What Do G2 Reviewers Say About Magaya Supply Chain?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of Magaya Supply Chain, enhancing daily operations and overall efficiency for freight forwarding.
- Users appreciate the **user-friendly interface** and extensive functionality of Magaya Supply Chain for their operations.
- Users appreciate the **responsive customer support** of Magaya Supply Chain, enhancing their overall experience and problem resolution.
- Users value the **comprehensive inventory management** features of Magaya Supply Chain for efficient shipment and document handling.
- Users appreciate the **integration of multiple functions** in Magaya Supply Chain, enhancing efficiency and accuracy across operations.

**Cons:**

- Users experience **slow performance** with Magaya Supply Chain, marked by frequent crashes and unresponsive features.
- Users report **data management issues** , including frequent crashes and slow performance, requiring excessive manual intervention.
- Users face **performance issues** with Magaya Supply Chain, including frequent crashes and slow loading times affecting usability.
- Users experience **missing features** in Magaya Supply Chain, notably the lack of intuitive automation for packing lists.
- Users find the **system limitations** frustrating, especially regarding the packing list and container handling processes.

#### What Are Recent G2 Reviews of Magaya Supply Chain?

**"[Streamlines Operations with Room for Automation](https://www.g2.com/survey_responses/magaya-supply-chain-review-11923467)"**

**Rating:** 4.5/5.0 stars
*— Andrea E.*

[Read full review](https://www.g2.com/survey_responses/magaya-supply-chain-review-11923467)

---

**"[personal experience in the accounting area](https://www.g2.com/survey_responses/magaya-supply-chain-review-11502014)"**

**Rating:** 5.0/5.0 stars
*— Gracia A.*

[Read full review](https://www.g2.com/survey_responses/magaya-supply-chain-review-11502014)

---


#### What Are G2 Users Discussing About Magaya Supply Chain?

- [What is your experience with Magaya Supply Chain for logistics management, and what features do you rely on?](https://www.g2.com/discussions/what-is-your-experience-with-magaya-supply-chain-for-logistics-management-and-what-features-do-you-rely-on) - 1 comment
- [What is Magaya Supply Chain used for?](https://www.g2.com/discussions/what-is-magaya-supply-chain-used-for)

### 4. [ShipBob](https://www.g2.com/products/shipbob/reviews)
ShipBob is a leading global supply chain and fulfillment platform for SMB and mid-market omnichannel merchants. We provide fast, reliable, and scalable fulfillment solutions for ecommerce brands. Founded in 2014, ShipBob helps thousands of direct-to-consumer (DTC) and B2B companies streamline their operations with a tech-enabled, outsourced fulfillment network. With dozens of fulfillment centers across the US, Canada, UK, EU, and Australia, ShipBob enables brands to store inventory closer to customers, reduce shipping costs and transit times, and scale globally with ease. ShipBob’s proprietary platform provides real-time visibility into orders, inventory levels, and fulfillment performance across all sales channels. Ecommerce merchants can sync their stores, retailer partners, marketplaces (like Shopify, Amazon, Walmart, Target, TikTok Shop, and more), manage inventory, forecast demand, and monitor shipping in one unified dashboard. Key features include: Distributed inventory across global warehouses Smart order routing and optimized shipping rates B2B and retail distribution capabilities, including EDI fulfillment, compliance with 200+ retailers, and more Robust analytics and demand forecasting tools Dedicated merchant success and onboarding support By combining world-class logistics infrastructure with intuitive technology, ShipBob gives growing brands the tools and flexibility they need to scale. For brands that run their own warehouses, ShipBob also offers a flexible warehouse management system (WMS). ShipBob WMS powers first-party fulfillment operations with the same software used in ShipBob’s global network to enable brands to efficiently pick, pack, and ship orders from their own facilities with full inventory control, real-time visibility, quality control, and automation tools. Whether outsourcing fulfillment or optimizing in-house operations (or even adopting a combination of both for a hybrid fulfillment approach), ShipBob helps brands simplify logistics, improve customer experience, and scale faster.


**Average Rating:** 3.7/5.0
**Total Reviews:** 117
**How Do G2 Users Rate ShipBob?**

- **Visibility:** 7.7/10 (Category avg: 8.6/10)
- **KPIs:** 7.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.8/10)
- **Transportation:** 7.5/10 (Category avg: 8.7/10)

**Who Is the Company Behind ShipBob?**

- **Seller:** [ShipBob](https://www.g2.com/sellers/shipbob)
- **Year Founded:** 2014
- **HQ Location:** Chicago, IL
- **Twitter:** @ShipBob (3,886 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3772163/ (1,664 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, CEO
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 87% Small-Business, 12% Mid-Market


#### What Are ShipBob's Pros and Cons?

**Pros:**

- Customer Support (11 reviews)
- Ease of Use (8 reviews)
- Features (6 reviews)
- Helpful (5 reviews)
- Reliability (5 reviews)

**Cons:**

- Inventory Management (3 reviews)
- Shipping Issues (3 reviews)
- Limited Control (2 reviews)
- Limited Reporting (2 reviews)
- Long Waiting Times (2 reviews)


### What Do G2 Reviewers Say About ShipBob?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **responsive customer support** from ShipBob, making it easy to resolve issues and improve operations.
- Users appreciate the **ease of use** of ShipBob, enjoying smooth and stress-free experiences thanks to its intuitive platform.
- Users appreciate the **ease of use and insightful analytics** provided by ShipBob, enhancing operational efficiency and support.
- Users commend ShipBob for its **exceptional customer service** , facilitating smooth operations and prompt issue resolution.
- Users appreciate the **reliable order processing** of ShipBob, consistently delivering on time with excellent customer support.

**Cons:**

- Users face **limited control over inventory management** , hindering efficiency and complicating operations, especially during peak seasons.
- Users express concerns about **shipping issues** with On-Trac, citing lost orders and poor logistics partner support.
- Users desire more **control over inventory** , particularly in managing batches independently without relying on support.
- Users find the **limited reporting** capabilities of ShipBob frustrating, hindering their ability to manage inventory effectively.
- Users express frustration with **long waiting times** , especially during peak seasons, impacting service level agreements significantly.

#### What Are Recent G2 Reviews of ShipBob?

**"[If you need it, you got it](https://www.g2.com/survey_responses/shipbob-review-11733768)"**

**Rating:** 4.0/5.0 stars
*— Karla A.*

[Read full review](https://www.g2.com/survey_responses/shipbob-review-11733768)

---

**"[⭐️⭐️⭐️⭐️⭐️ Great Customer Service and Continual Upgrades in Offerings to Services!](https://www.g2.com/survey_responses/shipbob-review-11081380)"**

**Rating:** 4.5/5.0 stars
*— Ramu S.*

[Read full review](https://www.g2.com/survey_responses/shipbob-review-11081380)

---


#### What Are G2 Users Discussing About ShipBob?

- [What do you like most about ShipBob for e-commerce fulfillment, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-shipbob-for-e-commerce-fulfillment-and-what-could-be-improved)
- [How do you use ShipBob?](https://www.g2.com/discussions/how-do-you-use-shipbob)
- [Is ShipBob a good company?](https://www.g2.com/discussions/is-shipbob-a-good-company) - 1 comment
- [What kind of company is ShipBob?](https://www.g2.com/discussions/what-kind-of-company-is-shipbob)
- [What software does ShipBob?](https://www.g2.com/discussions/what-software-does-shipbob)

### 5. [CartonCloud](https://www.g2.com/products/cartoncloud-cartoncloud/reviews)
WHAT IS CARTONCLOUD? CartonCloud is a cloud-based Warehouse Management System (WMS) and Transport Management System (TMS) built for 3PL providers, transport companies, and in-house logistics teams. It was designed from the ground up by logistics operators — which means the workflows, terminology, and features reflect how warehouses and fleets actually run. WHO IS IT FOR? CartonCloud serves 600+ logistics businesses worldwide, from scaling SMB 3PLs managing multi-client warehousing to mid-market and enterprise operations running complex transport and fulfillment, across Australia, New Zealand, and North America. WHAT DOES IT DO? CartonCloud combines WMS + TMS in a single connected platform — covering inventory management, automated rate cards and invoicing, client portals, ePOD, live dispatch, real-time reporting, and mobile scanning. It integrates with Xero, StarShipIt, Amazon, Shopify, and more. WHY CARTONCLOUD? - One platform for warehouse + transport. Manage inventory, picking, and dispatch in a single platform. - Billing that runs itself. Clients who stay informed. Automated rate cards and invoicing built from actual scan events — plus self-serve client portals with real-time stock + POD access. - Fast to go live. Average onboarding is 6 hours. Most customers are operational within days, not months. - Support that stays. Local teams in ANZ + North America, long after go-live. -ISO 27001 and SOC 2 compliant. 100% cloud-based. RATINGS Google: 5 stars (185 reviews) Capterra: 4.8 ease of use / 4.9 service (79 reviews) GetApp: 4.7/5 (78+ reviews) WHAT USERS SAY &quot;The training behind that has been a matter of hours; within a day, they&#39;re all over it and they know what they&#39;re doing. We&#39;ve been able to redistribute our staff and what they do in different areas, so we&#39;re saving between 40 and 60 hours a week on admin, but we&#39;re doing 30 to 50% more work.&quot; — Ryan Thomson, Operations Manager, Liquex Logistics


**Average Rating:** 4.9/5.0
**Total Reviews:** 22
**How Do G2 Users Rate CartonCloud?**

- **Visibility:** 10.0/10 (Category avg: 8.6/10)
- **KPIs:** 9.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.9/10 (Category avg: 8.8/10)
- **Transportation:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind CartonCloud?**

- **Seller:** [CartonCloud](https://www.g2.com/sellers/cartoncloud)
- **Company Website:** https://www.cartoncloud.com/
- **Year Founded:** 2014
- **HQ Location:** Burleigh Heads, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/cartoncloud (60 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Logistics and Supply Chain, Warehousing
- **Company Size:** 64% Small-Business, 14% Mid-Market


#### What Are CartonCloud's Pros and Cons?

**Pros:**

- Ease of Use (16 reviews)
- Efficiency (9 reviews)
- Helpful (8 reviews)
- Customization (7 reviews)
- Customer Support (6 reviews)

**Cons:**

- Missing Features (4 reviews)
- Limited Customization (3 reviews)
- Limited Features (3 reviews)
- Bulk Operations Issues (2 reviews)
- Customization Issues (2 reviews)


### What Do G2 Reviewers Say About CartonCloud?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** in CartonCloud, noting intuitive design and quick team training for efficiency.
- Users commend the **efficiency** of CartonCloud, saving significant time and enhancing productivity across operations.
- Users value the **incredible support** from CartonCloud, enhancing efficiency and streamlining warehouse management effectively.
- Users value the **customization options** in CartonCloud, enhancing ease of use and improving overall operational efficiency.
- Users commend CartonCloud for its **incredible customer support** , enhancing operational efficiency and ease of use.

**Cons:**

- Users find the **missing features** in CartonCloud limiting, hoping for enhancements like drag-and-drop labels and box management.
- Users find the **limited customization** in CartonCloud restrictive, affecting workflow and integration capabilities significantly.
- Users find the **limited features** of CartonCloud restrictive, hoping for enhancements as the software evolves.
- Users find **bulk operations issues** in CartonCloud cumbersome, complicating workflows and reducing integration efficiency.
- Users find **customization issues** when making labels, wishing for a simpler drag-and-drop feature instead.

#### What Are Recent G2 Reviews of CartonCloud?

**"[Powerful Traceability for Compliance‑Driven Operations](https://www.g2.com/survey_responses/cartoncloud-review-12319904)"**

**Rating:** 5.0/5.0 stars
*— Eleisha F.*

[Read full review](https://www.g2.com/survey_responses/cartoncloud-review-12319904)

---

**"[Carton Cloud: Excellent Stock Management with Incredible Support](https://www.g2.com/survey_responses/cartoncloud-review-12328963)"**

**Rating:** 5.0/5.0 stars
*— Carlos l.*

[Read full review](https://www.g2.com/survey_responses/cartoncloud-review-12328963)

---



### 6. [Cahoot](https://www.g2.com/products/cahoot-cahoot/reviews)
Cahoot provides eCommerce shipping software and order fulfillment services that power nationwide 1-day and 2-day deliveries at the lowest cost by design. Cahoot offers lower fulfillment fees because it enables merchants to fulfill for other merchants. Despite lower prices, Cahoot’s service offers the highest SLA in the industry thanks to its top-class merchant fulfillment partners and robust software. Contact Cahoot to learn more about how we can boost your growth profitably.


**Average Rating:** 4.9/5.0
**Total Reviews:** 49
**How Do G2 Users Rate Cahoot?**

- **Visibility:** 9.7/10 (Category avg: 8.6/10)
- **KPIs:** 9.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.8/10)
- **Transportation:** 9.6/10 (Category avg: 8.7/10)

**Who Is the Company Behind Cahoot?**

- **Seller:** [Cahoot](https://www.g2.com/sellers/cahoot)
- **Company Website:** https://www.cahoot.ai
- **Year Founded:** 2018
- **HQ Location:** Bridgeport, CT
- **Twitter:** @LetsCahoot (65 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/letscahoot/ (14 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 92% Small-Business, 6% Mid-Market


#### What Are Cahoot's Pros and Cons?

**Pros:**

- Customer Support (7 reviews)
- Ease of Use (4 reviews)
- Easy Setup (4 reviews)
- Helpful (4 reviews)
- Management Efficiency (4 reviews)

**Cons:**

- Complexity (3 reviews)
- Lack of Clarity (3 reviews)
- Learning Curve (3 reviews)
- Complex Setup (2 reviews)
- Difficult Learning (2 reviews)


### What Do G2 Reviewers Say About Cahoot?
*AI-generated summary from verified user reviews*

**Pros:**

- Users commend Cahoot for its **swift and helpful customer support** , enhancing their overall experience and efficiency.
- Users praise the **intuitive ease of use** of Cahoot, streamlining order management and improving overall efficiency.
- Users commend the **easy setup** of Cahoot, noting intuitive design and excellent support during onboarding.
- Users find Cahoot&#39;s platform to be **intuitive and easy to use** , streamlining product uploads and order management.
- Users value the **management efficiency** of Cahoot, highlighting streamlined multi-channel order handling and responsive support.

**Cons:**

- Users experience a **steep learning curve** due to numerous settings and options, but support helps mitigate difficulties.
- Users experience a **lack of clarity** due to the initial confusion and learning curve during setup.
- Users experience a **challenging learning curve** initially due to many settings, though support helps ease the process.
- Users note a **complex setup** process for Cahoot, requiring time and learning despite helpful support.
- Users face a **difficult learning curve** initially, but helpful chat support eases the transition for many.

#### What Are Recent G2 Reviews of Cahoot?

**"[Intuitive Platform with Room for Improvement](https://www.g2.com/survey_responses/cahoot-review-12351975)"**

**Rating:** 5.0/5.0 stars
*— Paul S.*

[Read full review](https://www.g2.com/survey_responses/cahoot-review-12351975)

---

**"[Responsive Ops Team and Smooth Fulfillment Coordination](https://www.g2.com/survey_responses/cahoot-review-12888301)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Food &amp; Beverages*

[Read full review](https://www.g2.com/survey_responses/cahoot-review-12888301)

---



### 7. [The Shadowfax](https://www.g2.com/products/the-shadowfax/reviews)
Shadowfax Technologies Limited is India’s trusted partner for speed and reliable delivery. With a presence in over 2,500+ cities and 15,656+ PIN codes, we ensure excellence through intracity, same-day, next-day delivery, and reverse logistics solutions. Our services power e-commerce, D2C, quick commerce, hyperlocal, SME, and personal courier deliveries. We also provide partnership opportunities for delivery partners and franchise owners. With unmatched speed, reliability, and scale, Shadowfax stands as a leading 3PL company in India.


**Average Rating:** 4.4/5.0
**Total Reviews:** 11
**How Do G2 Users Rate The Shadowfax?**

- **Visibility:** 8.8/10 (Category avg: 8.6/10)
- **KPIs:** 9.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.8/10)
- **Transportation:** 9.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind The Shadowfax?**

- **Seller:** [The Shadowfax](https://www.g2.com/sellers/the-shadowfax)
- **Year Founded:** 2015
- **HQ Location:** Bengaluru, IN
- **Twitter:** @shadowfax_in (6,582 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9480715/ (9,643 employees on LinkedIn®)
- **Ownership:** Shadowfax

**Who Uses This Product?**
- **Company Size:** 45% Small-Business, 27% Enterprise



#### What Are Recent G2 Reviews of The Shadowfax?

**"[Shadow Fax Review](https://www.g2.com/survey_responses/the-shadowfax-review-9771558)"**

**Rating:** 5.0/5.0 stars
*— Rishabh M.*

[Read full review](https://www.g2.com/survey_responses/the-shadowfax-review-9771558)

---

**"[Logistic Provider](https://www.g2.com/survey_responses/the-shadowfax-review-9756295)"**

**Rating:** 4.5/5.0 stars
*— Akriti S.*

[Read full review](https://www.g2.com/survey_responses/the-shadowfax-review-9756295)

---



### 8. [Triumph Networks](https://www.g2.com/products/triumph-networks/reviews)
Triumph Networks offers an integrated Pricing and Performance Intelligence solution designed to unify pricing, performance, and capacity sourcing into a single, trusted data platform for freight brokers. This solution enables brokers to incorporate carrier-specific performance data and available capacity beyond their existing networks into pricing decisions, providing a comprehensive view of pricing and service quality across both internal and external networks. By combining real-world performance metrics with predictive analytics, brokers can make more efficient decisions, balancing cost and reliability to improve load coverage and overall freight outcomes. Key Features: - Unified Interface: Displays rate, performance, and capacity data in a single view. - Predictive Analytics: Supports long-term carrier relationships and short-term spot coverage. - Capacity Sourcing Tools: Identifies and secures available trucks within the broker’s network. The primary value of this product lies in its ability to enhance operational efficiency, reduce risk, and scale operations for freight brokers. By providing timely, verified insights that integrate directly into decision-making workflows, the solution helps brokers transact confidently in a dynamic freight market. This expansion builds upon Triumph&#39;s foundation as a technology partner in payments and factoring, supporting every stage of the freight transaction lifecycle—from quote to cash.


**Average Rating:** 4.0/5.0
**Total Reviews:** 24
**How Do G2 Users Rate Triumph Networks?**

- **Visibility:** 8.9/10 (Category avg: 8.6/10)
- **KPIs:** 8.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)
- **Transportation:** 8.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind Triumph Networks?**

- **Seller:** [Triumph Financial](https://www.g2.com/sellers/triumph-financial)
- **HQ Location:** Dallas, Texas
- **LinkedIn® Page:** https://linkedin.com/company/powered-by-triumph (1,239 employees on LinkedIn®)
- **Ownership:** NYSE:TFIN

**Who Uses This Product?**
- **Top Industries:** Logistics and Supply Chain
- **Company Size:** 58% Small-Business, 29% Mid-Market


#### What Are Triumph Networks's Pros and Cons?

**Pros:**

- Ease of Use (5 reviews)
- Data Accuracy (3 reviews)
- Data Analytics (3 reviews)
- Data Management (3 reviews)
- Insights (3 reviews)

**Cons:**

- Expensive (4 reviews)
- Data Management Issues (2 reviews)
- Pricing Issues (2 reviews)
- Data Accuracy (1 reviews)
- Data Management (1 reviews)


### What Do G2 Reviewers Say About Triumph Networks?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Triumph Networks to be **easy to use** , making it a helpful tool for accurate quoting and analysis.
- Users value the **data accuracy** of Triumph Networks, enhancing their ability to quote and analyze transportation performance effectively.
- Users find **data analytics invaluable** for accurate freight pricing and optimizing logistics through historical and real-time insights.
- Users find the **accurate and unified data management** of Triumph Networks invaluable for optimizing transportation performance.
- Users value the **comprehensive transportation performance intelligence** of Triumph Networks, enhancing efficiency and reducing supply chain costs.

**Cons:**

- Users find the **cost of Triumph Networks** prohibitive, especially for small businesses with tight budgets.
- Users face **data management issues** , as the system struggles with multi-source integration and accuracy due to messy data.
- Users find the **pricing issues** of Triumph Networks concerning, particularly for small businesses with limited budgets.
- Users find the **data accuracy** lacking, as it struggles to integrate information from diverse sources effectively.
- Users face challenges with **data integration limitations** , leading to potential misalignment with market information.

#### What Are Recent G2 Reviews of Triumph Networks?

**"[Accurate Rates and Bulk Quoting Made Easy](https://www.g2.com/survey_responses/triumph-networks-review-12077861)"**

**Rating:** 4.0/5.0 stars
*— aleja m.*

[Read full review](https://www.g2.com/survey_responses/triumph-networks-review-12077861)

---

**"[Good experience has a great time using this easy to use](https://www.g2.com/survey_responses/triumph-networks-review-11089029)"**

**Rating:** 5.0/5.0 stars
*— ashutosh s.*

[Read full review](https://www.g2.com/survey_responses/triumph-networks-review-11089029)

---



### 9. [Logiwa](https://www.g2.com/products/logiwa-corp-logiwa/reviews)
A warehouse and inventory management software that scales with your business. Logiwa is a leader in cloud-native fulfillment technology, revolutionizing high-volume fulfillment for third-party logistics (3PLs), B2B and B2C fulfillment networks, and direct-to-consumer brands. Our flagship product, Logiwa IO, is an advanced Fulfillment Management System (FMS) designed to scale operations in the digital era. Logiwa elevates digital warehousing to new heights, ensuring dynamic and efficient fulfillment processes. Our commitment to AI-driven technology, combined with a focus on customer-centricity, equips businesses to adeptly navigate and excel in rapidly changing market landscapes. Discover the future of smart fulfillment and how you can fulfill brilliantly with Logiwa IO.


**Average Rating:** 4.2/5.0
**Total Reviews:** 37
**How Do G2 Users Rate Logiwa?**

- **Visibility:** 9.0/10 (Category avg: 8.6/10)
- **KPIs:** 7.1/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)
- **Transportation:** 7.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Logiwa?**

- **Seller:** [Logiwa](https://www.g2.com/sellers/logiwa)
- **Company Website:** https://www.logiwa.com/
- **Year Founded:** 2017
- **HQ Location:** Chicago, Illinois
- **Twitter:** @LogiwaWms (1,563 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/logiwa/ (124 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Logistics and Supply Chain, Warehousing
- **Company Size:** 81% Small-Business, 16% Mid-Market


#### What Are Logiwa's Pros and Cons?

**Pros:**

- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Easy Access (1 reviews)
- Onboarding (1 reviews)
- Setup Ease (1 reviews)



### What Do G2 Reviewers Say About Logiwa?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **excellent customer support** from Logiwa, highlighting attentive service and effective training during onboarding.
- Users find Logiwa&#39;s **ease of use** invaluable, with smooth onboarding and quick training for staff.
- Users highlight the **easy access** of Logiwa, making training and daily operations seamless for warehouse staff.
- Users commend the **smoother onboarding process** with Logiwa, benefiting from effective training and support throughout the transition.
- Users find the **setup ease** of Logiwa exceptional, enjoying a smooth onboarding experience with great training support.


#### What Are Recent G2 Reviews of Logiwa?

**"[Best &amp; Most Affordable WMS on the Market!](https://www.g2.com/survey_responses/logiwa-review-9954723)"**

**Rating:** 5.0/5.0 stars
*— Matthew F.*

[Read full review](https://www.g2.com/survey_responses/logiwa-review-9954723)

---

**"[Logiwa IO is an amazing WMS / OMS for 3PL companies](https://www.g2.com/survey_responses/logiwa-review-10829960)"**

**Rating:** 5.0/5.0 stars
*— Simon C.*

[Read full review](https://www.g2.com/survey_responses/logiwa-review-10829960)

---


#### What Are G2 Users Discussing About Logiwa?

- [What is Logiwa WMS used for?](https://www.g2.com/discussions/what-is-logiwa-wms-used-for)

### 10. [ShipMonk](https://www.g2.com/products/shipmonk/reviews)
ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our &#39;merchant-first&#39; core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated &#39;mom &amp; pop&#39; support at a global scale, and refreshingly transparent pricing, it&#39;s no wonder we&#39;ve earned a spot on the Inc. 5000 for seven years running. We&#39;re not just keeping up with the future of fulfillment—we&#39;re building it.


**Average Rating:** 3.8/5.0
**Total Reviews:** 42
**How Do G2 Users Rate ShipMonk?**

- **Visibility:** 7.3/10 (Category avg: 8.6/10)
- **KPIs:** 5.9/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.0/10 (Category avg: 8.8/10)
- **Transportation:** 6.2/10 (Category avg: 8.7/10)

**Who Is the Company Behind ShipMonk?**

- **Seller:** [ShipMonk](https://www.g2.com/sellers/shipmonk)
- **Year Founded:** 2014
- **HQ Location:**   201 NW 22nd Ave Suite 100, Fort Lauderdale, FL 33311
- **Twitter:** @TheShipMonk (661 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10367397/ (1,296 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 86% Small-Business, 10% Mid-Market


#### What Are ShipMonk's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Easy Access (1 reviews)
- Easy Setup (1 reviews)
- Interface Design (1 reviews)
- Navigation Ease (1 reviews)



### What Do G2 Reviewers Say About ShipMonk?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of ShipMonk, noting its simple navigation and straightforward setup process.
- Users appreciate the **easy access** of ShipMonk, finding it simple to navigate and manage their orders effortlessly.
- Users appreciate the **easy setup** of ShipMonk, enabling a smooth onboarding experience without complications.
- Users appreciate the **ease of use** of ShipMonk, finding the interface intuitive and information easily accessible.
- Users appreciate the **navigation ease** of ShipMonk, highlighting its intuitive interface and straightforward order management.


#### What Are Recent G2 Reviews of ShipMonk?

**"[Happiness Engineer - is KEY](https://www.g2.com/survey_responses/shipmonk-review-9544264)"**

**Rating:** 4.5/5.0 stars
*— Chelsea .*

[Read full review](https://www.g2.com/survey_responses/shipmonk-review-9544264)

---

**"[Effortless Shipping Management with ShipMonk](https://www.g2.com/survey_responses/shipmonk-review-12064322)"**

**Rating:** 5.0/5.0 stars
*— Heather T.*

[Read full review](https://www.g2.com/survey_responses/shipmonk-review-12064322)

---



### 11. [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews)
Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses to significantly reduce transportation costs, lower carbon footprint, enhance customer experiences, boost delivery productivity, and drive seamless cross-border freight movement. Shipsy&#39;s 350+ team is based out of India, Dubai, Riyadh, Africa, Netherlands, and Indonesia serving 230+ customers across the globe. Shipsy tracks 650,000+ containers per month, procures freight worth $150mn+ per month, and powers 60mn+ parcels per month. On a broader perspective, Shipsy has integrations with 64+ major shipping lines, 50+ third-party logistics companies, 300+ freight forwarders, 50+ customs agents, and a network of over 20,000 global shippers. In 2023, Shipsy expanded its portfolio by acquiring Stockone, a cloud-based warehouse management software (WMS). It enables brands and e-commerce companies to manage fulfillment operations at scale. With decades of experience designing, implementing, and running supply chains, Stockone has built a robust feature-rich platform and integrates seamlessly with other systems to easily fulfill orders.


**Average Rating:** 4.5/5.0
**Total Reviews:** 157
**How Do G2 Users Rate Shipsy?**

- **Visibility:** 9.3/10 (Category avg: 8.6/10)
- **KPIs:** 9.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Transportation:** 9.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Shipsy?**

- **Seller:** [Shipsy](https://www.g2.com/sellers/shipsy)
- **Year Founded:** 2015
- **HQ Location:** Gurgaon, Haryana
- **LinkedIn® Page:** https://www.linkedin.com/company/9473746/ (394 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Assistant Manager
- **Top Industries:** Logistics and Supply Chain, Retail
- **Company Size:** 51% Enterprise, 31% Mid-Market


#### What Are Shipsy's Pros and Cons?

**Pros:**

- Analytics (1 reviews)
- Analytics Dashboard (1 reviews)
- Attentive (1 reviews)
- Business Growth (1 reviews)
- Business Management (1 reviews)

**Cons:**

- Delay Issues (1 reviews)
- Delays (1 reviews)
- Delivery Delays (1 reviews)
- Long Waiting Time (1 reviews)
- Scheduling Issues (1 reviews)


### What Do G2 Reviewers Say About Shipsy?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find the **real-time data visibility** of Shipsy beneficial, enhancing productivity and decision-making significantly.
- Users value the **real-time data visibility** provided by Shipsy&#39;s dashboard, enhancing decision-making and operational efficiency.
- Users commend the **exceptional support** from Shipsy, highlighting its customer-centric approach as a key differentiator.
- Users find Shipsy&#39;s **business growth features** transformative, enhancing efficiency with real-time data and actionable insights.
- Users value the **effective business intelligence features** of Shipsy, enhancing real-time data visibility and decision-making.

**Cons:**

- Users find that **delay issues** with timelines can hinder the overall effectiveness of Shipsy&#39;s services.
- Users find that **delays** in timelines hinder their scheduling, making it challenging to rely on Shipsy for on-time resolutions.
- Users highlight the **delivery delays** with Shipsy, citing challenges in meeting committed timelines effectively.
- Users express concerns over **long waiting times** for resolution on specific dates, affecting overall satisfaction with Shipsy.
- Users find **scheduling issues** with Shipsy, often struggling with commitment to resolve timelines on specific dates.

#### What Are Recent G2 Reviews of Shipsy?

**"[Shipsy Makes Shipment Tracking and Delivery Times Easy](https://www.g2.com/survey_responses/shipsy-review-12712173)"**

**Rating:** 4.5/5.0 stars
*— ISHAN P.*

[Read full review](https://www.g2.com/survey_responses/shipsy-review-12712173)

---

**"[Real-Time Solutions and Insights, Needs Better Timelines](https://www.g2.com/survey_responses/shipsy-review-8447721)"**

**Rating:** 4.5/5.0 stars
*— SARBESWAR   H.*

[Read full review](https://www.g2.com/survey_responses/shipsy-review-8447721)

---


#### What Are G2 Users Discussing About Shipsy?

- [How do you use Shipsy?](https://www.g2.com/discussions/how-do-you-use-shipsy)
- [What is the use of Shipsy?](https://www.g2.com/discussions/what-is-the-use-of-shipsy) - 1 comment
- [Is Shipsy a startup?](https://www.g2.com/discussions/is-shipsy-a-startup)
- [What does Shipsy do?](https://www.g2.com/discussions/what-does-shipsy-do) - 1 comment

### 12. [Flowspace](https://www.g2.com/products/flowspace/reviews)
Flowspace is a fulfillment provider that combines technology and physical operations to help ecommerce brands scale and stay flexible. Rather than piecing together warehouses and software separately, Flowspace provides distributed fulfillment infrastructure, order management, and inventory optimization into a single platform. Brands use Flowspace to manage DTC, B2B retail, and marketplace orders from one place. The platform connects directly with major sales channels—Shopify, Amazon, Walmart, and others—and keeps inventory synced in real time across fulfillment locations. Orders are routed automatically based on cost, speed, and carrier performance, with built-in rate shopping to reduce shipping spend. Key capabilities include: Distributed fulfillment across nationwide warehouses, designed to reduce shipping zones and get orders to customers faster Order Management Software (OMS) with dynamic routing, automation rules, and real-time visibility into every order in the pipeline Warehouse Management Software (WMS) for picking, packing, putaway, replenishment, and inventory movement Omnichannel fulfillment for DTC, retail, and Amazon FBA—including retail compliance and prep services Inventory placement optimization using data-driven recommendations to cut transit times and storage costs Transparent, daily billing with itemized charges updated in real time—no surprise invoices at month end Flowspace is built for mid-market and scaling brands in ecommerce, across industries such as CPG, health and wellness, food and beverage, home goods, and sports and outdoor. Flowspace fulfillment is optimized for brands that need 2-day delivery coverage, multi-node inventory distribution, and a single operational layer across DTC and retail channels. The platform maintains a 99.5% order accuracy rate and 98% on-time shipping rate. Customers like Proper Wild have reduced cost per order by 28%, while Lion Pose scaled to 6x DTC revenue in three months using Flowspace&#39;s fulfillment infrastructure. Flowspace operates across the United States and fulfills to major metro areas in Canada.


**Average Rating:** 4.0/5.0
**Total Reviews:** 52
**How Do G2 Users Rate Flowspace?**

- **Visibility:** 8.2/10 (Category avg: 8.6/10)
- **KPIs:** 7.5/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.8/10)
- **Transportation:** 7.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind Flowspace?**

- **Seller:** [Flowspace](https://www.g2.com/sellers/flowspace)
- **Company Website:** https://www.flow.space
- **Year Founded:** 2017
- **HQ Location:** Los Angeles, US
- **Twitter:** @get_flowspace (415 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/12951656/ (81 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Food &amp; Beverages, Consumer Goods
- **Company Size:** 75% Small-Business, 25% Mid-Market



#### What Are Recent G2 Reviews of Flowspace?

**"[Flowspace is the best in class Warehouse Management Solution](https://www.g2.com/survey_responses/flowspace-review-9714744)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Retail*

[Read full review](https://www.g2.com/survey_responses/flowspace-review-9714744)

---

**"[Flowspace differentiators](https://www.g2.com/survey_responses/flowspace-review-9620299)"**

**Rating:** 5.0/5.0 stars
*— Todd S.*

[Read full review](https://www.g2.com/survey_responses/flowspace-review-9620299)

---


#### What Are G2 Users Discussing About Flowspace?

- [What is flow space?](https://www.g2.com/discussions/what-is-flow-space) - 1 comment
- [Where is Flowspace located?](https://www.g2.com/discussions/where-is-flowspace-located)
- [How many warehouses does Flowspace have?](https://www.g2.com/discussions/how-many-warehouses-does-flowspace-have) - 1 comment
- [What does Flowspace do?](https://www.g2.com/discussions/what-does-flowspace-do) - 1 comment

### 13. [Extensiv 3pl Warehouse Manager](https://www.g2.com/products/extensiv-3pl-warehouse-manager/reviews)
Extensiv 3PL Warehouse Manager is the leader in cloud-based warehouse management system (WMS) solutions built to meet the unique needs of the 3PL warehousing community. Serving as the backbone of our customers&#39; operations, our platform quickly transforms paper-based, error-prone businesses into service leaders who can focus on customer satisfaction, operate more efficiently, and grow faster. Offering a comprehensive warehouse management platform, we make it easy for 3PLs to manage inventory, automate routine tasks, and deliver complete visibility to their customers. As the proven industry leader for over a decade, Extensiv accurately manages billions of dollars in inventory and processes more than 1 million orders a week from any of our customers and their customers’ systems.


**Average Rating:** 4.0/5.0
**Total Reviews:** 40
**How Do G2 Users Rate Extensiv 3pl Warehouse Manager?**

- **Visibility:** 8.6/10 (Category avg: 8.6/10)
- **KPIs:** 5.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.4/10 (Category avg: 8.8/10)
- **Transportation:** 6.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Extensiv 3pl Warehouse Manager?**

- **Seller:** [Extensiv](https://www.g2.com/sellers/extensiv)
- **HQ Location:** El Segundo, CA
- **Twitter:** @goextensiv (114 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/81874952/ (162 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Warehousing, Logistics and Supply Chain
- **Company Size:** 73% Small-Business, 25% Mid-Market


#### What Are Extensiv 3pl Warehouse Manager's Pros and Cons?

**Pros:**

- Ease of Use (2 reviews)
- Customer Support (1 reviews)
- Easy Access (1 reviews)
- Efficiency (1 reviews)
- Instructional Clarity (1 reviews)

**Cons:**

- Inventory Management (1 reviews)
- Limited Customization (1 reviews)
- Order Management (1 reviews)
- Poor Understanding (1 reviews)
- Shipping Issues (1 reviews)


### What Do G2 Reviewers Say About Extensiv 3pl Warehouse Manager?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find the **ease of use** of Extensiv 3pl Warehouse Manager to be very helpful for managing orders efficiently.
- Users praise the **reliable customer support** of Extensiv 3pl Warehouse Manager, enhancing their business operations and sales.
- Users appreciate the **easy access** to order management and real-time inventory updates, enhancing their overall experience.
- Users appreciate the **efficiency** of Extensiv 3pl Warehouse Manager, enabling real-time order management and inventory monitoring.
- Users value the **instructional clarity** of Extensiv 3pl Warehouse Manager, enhancing their ability to manage orders effectively.

**Cons:**

- Users face issues with **fixed customs values** which complicate international shipping and hinder accurate reporting.
- Users find **limited customization** problematic, especially for assigning accurate customs values for international shipping.
- Users express frustration over the **inability to change customs values** , making it problematic for international orders.
- Users face a **poor understanding** of customs values in Extensiv 3pl Warehouse Manager, complicating international shipping accuracy.
- Users face **shipping issues** due to fixed customs values, making it difficult for international order accuracy.

#### What Are Recent G2 Reviews of Extensiv 3pl Warehouse Manager?

**"[Well thought out software, excellent support and adding outstanding capabilities](https://www.g2.com/survey_responses/extensiv-3pl-warehouse-manager-review-9681713)"**

**Rating:** 5.0/5.0 stars
*— Michael J. R.*

[Read full review](https://www.g2.com/survey_responses/extensiv-3pl-warehouse-manager-review-9681713)

---

**"[Effortlessly Manages Our Warehouses with Essential Features](https://www.g2.com/survey_responses/extensiv-3pl-warehouse-manager-review-12453758)"**

**Rating:** 5.0/5.0 stars
*— Paul B.*

[Read full review](https://www.g2.com/survey_responses/extensiv-3pl-warehouse-manager-review-12453758)

---



### 14. [Banyan Technology](https://www.g2.com/products/banyan-technology/reviews)
Banyan Technology, headquartered in Cleveland, Ohio, is the leading provider of over-the-road (OTR) shipping software, delivering innovative freight management solutions since 2001. With a strong commitment to technology and client collaboration, Banyan provides seamless, scalable solutions that enhance shipping efficiency for Shippers, 3PLs and supply chain partners. Our patented LIVE Connect® platform automates freight management, offering multi-mode rating and booking for Truckload (TL), Less-Than-Truckload (LTL), Final Mile and Parcel from a single interface. With real-time AI-powered insights, predictive pricing, business intelligence dashboards and automated freight bill auditing, LIVE Connect optimizes carrier selection, reduces costs and streamlines operations. Seamless TMS and API integrations ensure greater visibility and control over the entire shipping process. LIVE Connect provides the fastest, most comprehensive freight management solution in the industry, with 3x more carrier connections than any other provider. By eliminating manual shipping inefficiencies, improving decision-making through real-time data analytics and enhancing supply chain visibility with risk management tools, Banyan empowers businesses to operate smarter and drive measurable cost savings.


**Average Rating:** 4.7/5.0
**Total Reviews:** 37
**How Do G2 Users Rate Banyan Technology?**

- **Visibility:** 7.9/10 (Category avg: 8.6/10)
- **KPIs:** 5.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)
- **Transportation:** 8.6/10 (Category avg: 8.7/10)

**Who Is the Company Behind Banyan Technology?**

- **Seller:** [Banyan Technology](https://www.g2.com/sellers/banyan-technology)
- **Company Website:** https://www.banyantechnology.com/
- **Year Founded:** 2001
- **HQ Location:** Rocky River, Ohio, United States
- **Twitter:** @BanyanTech (297 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/banyan-technology/ (66 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad
- **Company Size:** 58% Mid-Market, 32% Small-Business


#### What Are Banyan Technology's Pros and Cons?

**Pros:**

- Ease of Use (5 reviews)
- Features (4 reviews)
- Customer Support (3 reviews)
- Efficiency (3 reviews)
- Efficiency Improvement (3 reviews)

**Cons:**

- UI Customization (2 reviews)
- Carrier Issues (1 reviews)
- Dashboard Issues (1 reviews)
- Data Accuracy (1 reviews)
- Data Inaccuracy (1 reviews)


### What Do G2 Reviewers Say About Banyan Technology?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Banyan Technology, enjoying intuitive navigation and efficient shipment management.
- Users value the **intuitive platform** of Banyan Technology, which simplifies comparison and enhances decision-making efficiency.
- Users commend Banyan Technology for its **proactive and responsive customer support** , ensuring a smooth user experience and quick issue resolution.
- Users commend Banyan Technology for its **intuitive efficiency** , streamlining decision-making and enhancing user experience seamlessly.
- Users praise Banyan Technology for their **commitment to efficiency improvement** through responsive support and intuitive platform design.

**Cons:**

- Users find the current **UI outdated** , but improvements are expected with the upcoming upgrades to Banyan Technology.
- Users report **carrier issues** during implementation, particularly with APIs for smaller companies, affecting the setup experience.
- Users frequently face **dashboard issues** with inaccurate shipment data affecting their experience with Banyan Technology.
- Users experience **data accuracy issues** with shipment information on the current dashboard, leading to confusion.
- Users have faced **data inaccuracy** issues as the dashboard fails to show correct shipment information.

#### What Are Recent G2 Reviews of Banyan Technology?

**"[Easy to Use with Responsive, Urgent Customer Service](https://www.g2.com/survey_responses/banyan-technology-review-12535857)"**

**Rating:** 5.0/5.0 stars
*— Christopher B.*

[Read full review](https://www.g2.com/survey_responses/banyan-technology-review-12535857)

---

**"[Banyan: Seamless Setup, Outstanding Support, and Streamlined Freight Operations](https://www.g2.com/survey_responses/banyan-technology-review-12815478)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Electrical/Electronic Manufacturing*

[Read full review](https://www.g2.com/survey_responses/banyan-technology-review-12815478)

---



### 15. [Etail Solutions](https://www.g2.com/products/etail-solutions/reviews)
Etail Solutions helps brands, distributors, 3PLs, and retailers optimize ecommerce fulfillment across multiple sales channels, fulfillment locations, and existing software systems and platforms. Etail combines real-time inventory visibility, intelligent order routing, and deep integration capabilities to cut ecommerce fulfillment costs and scale profitably. In 2025, Etail introduced its latest innovation, The Distribution Network. Etail’s latest innovation turns regional distributors into D2C fulfillment hubs by connecting their inventory to brands’ ecommerce channels. Orders are automatically routed to the closest distributor, optimizing for speed, cost, and availability. Distributors unlock new revenue. Brands get fast, nationwide delivery with less overhead, using partners they already know and trust. Founded in 2010, Etail is designed to simplify complex ecommerce fulfillment challenges. The platform supports distributed inventory and order management, multi-vendor sourcing, cartonization, rate shopping, and native shipping – all powered by automation and real-time data. With flexible integrations, it adapts to even the most complex fulfillment setups. Etail is the operating system for modern ecommerce fulfillment – engineered for flexibility, built to handle complexity, and ready to scale with you. WHAT SETS US APART? Lower Costs: Automate routing for the most cost-effective delivery and reduce shipping expenses. Scalable Growth: Easily onboard vendors, manage catalogs, and scale profitably with drop shipping support. Flexible Integration: Connect with any system via EDI, APIs, or custom integrations—no replacement needed. Accurate Data: Sync inventory and pricing across channels and build custom reports effortlessly. READY TO SCALE SMARTER? Follow us for insights or visit our website to learn more.


**Average Rating:** 4.4/5.0
**Total Reviews:** 41
**How Do G2 Users Rate Etail Solutions?**

- **Visibility:** 8.7/10 (Category avg: 8.6/10)
- **KPIs:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.8/10)
- **Transportation:** 7.8/10 (Category avg: 8.7/10)

**Who Is the Company Behind Etail Solutions?**

- **Seller:** [Etail Solutions](https://www.g2.com/sellers/etail-solutions)
- **Company Website:** https://www.etailsolutions.com
- **Year Founded:** 2010
- **HQ Location:** Minneapolis, MN
- **Twitter:** @TeamEtail (610 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/etail-solutions (19 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 46% Small-Business, 44% Mid-Market


#### What Are Etail Solutions's Pros and Cons?

**Pros:**

- Attentive (1 reviews)
- Communication (1 reviews)
- Customer Support (1 reviews)
- Helpful (1 reviews)
- Response Time (1 reviews)

**Cons:**

- Delay Issues (1 reviews)
- Delivery Delays (1 reviews)
- Time-Consuming (1 reviews)
- Time-Consuming Tasks (1 reviews)
- Time Consumption (1 reviews)


### What Do G2 Reviewers Say About Etail Solutions?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **attentive team support** , noting regular calls that enhance their experience with Etail Solutions.
- Users value the **effective communication** provided by Etail Solutions, facilitating regular and helpful team calls.
- Users appreciate the **responsive customer support** of Etail Solutions, benefitting from regular communication and assistance.
- Users find the **helpful support** from Etail Solutions invaluable for regular team communication and problem-solving.
- Users value the **responsive support** from Etail Solutions, enhancing their overall experience with efficient communication.

**Cons:**

- Users face frustrating **delay issues** , hindering essential initiatives and prolonging ticket resolution times with Etail Solutions.
- Users are frustrated with **delivery delays** that hinder the progress of important initiatives needing Etail&#39;s input.
- Users find the **time-consuming ticket resolution** delays progress on important initiatives with Etail Solutions.
- Users are frustrated with the **time-consuming ticket resolution** , hindering progress on initiatives with Etail Solutions.
- Users express frustration with **time consumption** in ticket resolution, hindering progress on important initiatives from Etail.

#### What Are Recent G2 Reviews of Etail Solutions?

**"[I&#39;ve been working with Etail Solutions platform for more than 4 years](https://www.g2.com/survey_responses/etail-solutions-review-9214174)"**

**Rating:** 5.0/5.0 stars
*— Karl G.*

[Read full review](https://www.g2.com/survey_responses/etail-solutions-review-9214174)

---

**"[Very Hands-On Support and Guidance](https://www.g2.com/survey_responses/etail-solutions-review-9999724)"**

**Rating:** 5.0/5.0 stars
*— Julie G.*

[Read full review](https://www.g2.com/survey_responses/etail-solutions-review-9999724)

---


#### What Are G2 Users Discussing About Etail Solutions?

- [What is Etail used for?](https://www.g2.com/discussions/what-is-etail-used-for) - 1 comment

### 16. [Rose Rocket](https://www.g2.com/products/rose-rocket/reviews)
Trusted by 100,000 people daily, Rose Rocket&#39;s industry-leading platform empowers trucking and logistics companies to streamline their operations with unmatched flexibility. With full control over your data and system processes, Rose Rocket adapts to how you work - no coding required. Run your business your way, boosting efficiency while collaborating online with customers, brokers, carriers, and drivers. ⏰ Real-Time Collaboration: Connects the people and systems you work with for faster coordination and improved service. Built-in sharing for drivers, customers and brokers, plus support for APIs, EDI and 20+ software integrations. 🛠️ Tailored To Your Business: Customize fields, documents, system processes, and automations in just a few clicks. Start with templates and adjust them to fit your needs. 🔓 Secure &amp; Reliable: Work confidently knowing that your data is secure, without disruptions to your performance. Backed by enterprise-grade SOC 2 security for mission-critical operations.


**Average Rating:** 4.8/5.0
**Total Reviews:** 15
**How Do G2 Users Rate Rose Rocket?**

- **Visibility:** 9.0/10 (Category avg: 8.6/10)
- **KPIs:** 7.1/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.8/10)
- **Transportation:** 9.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Rose Rocket?**

- **Seller:** [Rose Rocket](https://www.g2.com/sellers/rose-rocket)
- **Year Founded:** 2015
- **HQ Location:** Toronto, Canada
- **Twitter:** @roserocketapp (306 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/rose-rocket/ (71 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Transportation/Trucking/Railroad
- **Company Size:** 80% Small-Business, 20% Mid-Market



#### What Are Recent G2 Reviews of Rose Rocket?

**"[Clean and Easy TMS](https://www.g2.com/survey_responses/rose-rocket-review-9402339)"**

**Rating:** 4.5/5.0 stars
*— JP M.*

[Read full review](https://www.g2.com/survey_responses/rose-rocket-review-9402339)

---

**"[Rose Rocket: Efficient and User-Friendly Portal](https://www.g2.com/survey_responses/rose-rocket-review-9867228)"**

**Rating:** 4.5/5.0 stars
*— srikanth c.*

[Read full review](https://www.g2.com/survey_responses/rose-rocket-review-9867228)

---



### 17. [Fulcrum](https://www.g2.com/products/shopping-cart-fulfillment-fulcrum/reviews)
[Fulcrum](https://www.fulcrumwms.com) is a cloud-based warehouse management, multi-carrier shipping software and ecommerce provider. Each component works together to provide a comprehensive solution for the third-party logistics and warehousing industries.  
  
 Inventory  
 -Kitting  
 -Bundles  
 -Lot, Expiration and Outbound Id  
 -Cycle Counting  
 -Barcoding  
  
 Warehouse  
 -Forward, storage, crossdock and quarantine locations  
 -Multi Warehouse  
 -Carton Types  
  
 Pick, Pack and Ship  
 -Pick To Tote  
 -Batch Shipping  
 -Batch Pick/Pack  
 -Scan barcodes  
 -Ship on third party accounts  
 -Shipping maps  
  
 Orders  
 -Order Rules  
 -Order Upload  
 -Combine Orders  
 -Bulk edit orders  
 -Manage Backorders  
  
 Receiving -Purchase Order Management  
 -Receiving  
 -Advanced Shipping Notifications  
  
 Misc  
 -EDI  
 -Reporting  
 -Billing  
 -Markup Shipping  

**Average Rating:** 4.9/5.0
**Total Reviews:** 17
**How Do G2 Users Rate Fulcrum?**

- **Visibility:** 10.0/10 (Category avg: 8.6/10)
- **KPIs:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.6/10 (Category avg: 8.8/10)
- **Transportation:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Fulcrum?**

- **Seller:** [Shopping Cart Fulfillment](https://www.g2.com/sellers/shopping-cart-fulfillment)
- **Year Founded:** 2001
- **HQ Location:** St Petersburg, US
- **LinkedIn® Page:** https://www.linkedin.com/company/28985406/

**Who Uses This Product?**
- **Top Industries:** Warehousing
- **Company Size:** 59% Small-Business, 35% Mid-Market



#### What Are Recent G2 Reviews of Fulcrum?

**"[Fulcrum - Amazing Business Growth Tool](https://www.g2.com/survey_responses/fulcrum-review-7757642)"**

**Rating:** 5.0/5.0 stars
*— Marti S.*

[Read full review](https://www.g2.com/survey_responses/fulcrum-review-7757642)

---

**"[Fulcrum](https://www.g2.com/survey_responses/fulcrum-review-8249667)"**

**Rating:** 5.0/5.0 stars
*— Tracie W.*

[Read full review](https://www.g2.com/survey_responses/fulcrum-review-8249667)

---



### 18. [Infoplus WMS](https://www.g2.com/products/infoplus-wms/reviews)
InfoPlus WMS is a web-based warehouse management software solution for 3PLs, eCommerce Retailers, and Wholesalers focused on taking control of overall inventory, warehouse operations and shipping. Key features include the ability to manage unique workflows for different business types under a single software platform. Define distinct production line processes compatible with any iOS or Android base devices. Light Manufacturing with &#39;print on demand&#39; capabilities as well as Kit On Demand functionality to handle eCommerce bundles and flash sales. Give your business the ability to scale based to overcome the next need, challenge or business change with clicks of a mouse. Software experts help each warehouse establish a custom workflow with industry knowledge to ensure the WMS drives the warehouse operation suited to you and your customers.


**Average Rating:** 4.5/5.0
**Total Reviews:** 20
**How Do G2 Users Rate Infoplus WMS?**

- **Visibility:** 7.5/10 (Category avg: 8.6/10)
- **KPIs:** 7.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.8/10)
- **Transportation:** 7.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind Infoplus WMS?**

- **Seller:** [Infoplus Commerce](https://www.g2.com/sellers/infoplus-commerce)
- **Year Founded:** 2013
- **HQ Location:** St Louis, Missouri
- **Twitter:** @infopluscommerc (501 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/infoplus-commerce/ (19 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Warehousing, Logistics and Supply Chain
- **Company Size:** 65% Small-Business, 40% Mid-Market


#### What Are Infoplus WMS's Pros and Cons?

**Pros:**

- Inventory Management (2 reviews)
- Tracking (2 reviews)
- Order Management (1 reviews)
- Real-Time Tracking (1 reviews)
- Response Time (1 reviews)

**Cons:**

- Limited Features (1 reviews)
- Limited Solutions (1 reviews)
- Mobile Limitations (1 reviews)
- Slow Performance (1 reviews)


### What Do G2 Reviewers Say About Infoplus WMS?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **real-time visibility** in Infoplus WMS, enhancing their inventory tracking and shipping processes.
- Users value the **real-time visibility** offered by Infoplus WMS for efficient inventory and order management.
- Users value the **real-time inventory management** and order tracking capabilities of Infoplus WMS for efficient operations.
- Users value the **real-time tracking** in Infoplus WMS, providing excellent visibility of their inventory at all times.
- Users appreciate the **response time** of Infoplus WMS, ensuring quick inventory updates and real-time visibility.

**Cons:**

- Users dislike the **limited features** of Infoplus WMS, especially regarding slow response times and mobile functionality.
- Users find the **limited solutions** for scalability reduce Infoplus WMS&#39;s adaptability for growing business needs.
- Users experience **slow response times and limited mobile functionality** , hindering efficiency and convenience while using Infoplus WMS.
- Users experience **slow performance** with Infoplus WMS, struggling with response times and mobile functionality limitations.

#### What Are Recent G2 Reviews of Infoplus WMS?

**"[Infoplus Warehouse Management System](https://www.g2.com/survey_responses/infoplus-wms-review-8979970)"**

**Rating:** 5.0/5.0 stars
*— Ajeshni S.*

[Read full review](https://www.g2.com/survey_responses/infoplus-wms-review-8979970)

---

**"[Infoplus is our chosen Warehouse Management System](https://www.g2.com/survey_responses/infoplus-wms-review-8918649)"**

**Rating:** 4.5/5.0 stars
*— Linda C.*

[Read full review](https://www.g2.com/survey_responses/infoplus-wms-review-8918649)

---


#### What Are G2 Users Discussing About Infoplus WMS?

- [What is Infoplus Warehouse Manager used for?](https://www.g2.com/discussions/what-is-infoplus-warehouse-manager-used-for) - 1 comment

### 19. [Locad](https://www.g2.com/products/golocad/reviews)
Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific. Our tech platform syncs inventory across online channels and organizes end-to-end order fulfillment through our reliable network of warehouses and shipping partners across Singapore, the Philippines, Thailand, Hong Kong, and Australia, with more locations opening soon. Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward. Locad. All Systems Go.


**Average Rating:** 4.3/5.0
**Total Reviews:** 9
**How Do G2 Users Rate Locad?**

- **Visibility:** 7.3/10 (Category avg: 8.6/10)
- **KPIs:** 6.7/10 (Category avg: 8.4/10)
- **Quality of Support:** 6.7/10 (Category avg: 8.8/10)
- **Transportation:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Locad?**

- **Seller:** [LOCAD](https://www.g2.com/sellers/locad-89066254-f0c6-40af-a64f-6600795267d5)
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** https://www.linkedin.com/company/golocad (150 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 78% Small-Business, 22% Mid-Market


#### What Are Locad's Pros and Cons?

**Pros:**

- Ease of Use (3 reviews)
- Order Management (3 reviews)
- Easy Access (2 reviews)
- Features (2 reviews)
- Integrations (2 reviews)

**Cons:**

- Poor Customer Support (3 reviews)
- Billing Issues (2 reviews)
- Inventory Management (2 reviews)
- Data Export (1 reviews)
- Expensive (1 reviews)


### What Do G2 Reviewers Say About Locad?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love Locad for its **ease of use** , appreciating the user-friendly dashboard and excellent support for managing orders.
- Users appreciate the **seamless integration and efficiency** of Locad for effective order and inventory management.
- Users value the **easy access** provided by Locad, allowing seamless tracking of orders from multiple platforms.
- Users enjoy the **ease of use and real-time visibility** of Locad, enhancing their experience with great UX.
- Users appreciate the **seamless integrations** of Locad with online stores, enhancing the overall efficiency and user experience.

**Cons:**

- Users report **poor customer support** with slow response times, leading to significant challenges and losses for their businesses.
- Users report **billing issues** with Locad, experiencing inflated charges and confusion leading to loss of trust and money.
- Users report frequent **inventory management issues** with Locad, leading to lost revenues and diminished customer trust.
- Users express frustration over **data export issues** with Locad, leading to significant operational challenges and losses.
- Users find Locad&#39;s services **expensive and fraught with logistical challenges** , leading to significant business losses and frustrations.

#### What Are Recent G2 Reviews of Locad?

**"[Great Service](https://www.g2.com/survey_responses/locad-review-11095536)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Consumer Services*

[Read full review](https://www.g2.com/survey_responses/locad-review-11095536)

---

**"[Locad is a game changer of our E-Commerce business](https://www.g2.com/survey_responses/locad-review-11114845)"**

**Rating:** 5.0/5.0 stars
*— Lakshmi P.*

[Read full review](https://www.g2.com/survey_responses/locad-review-11114845)

---



### 20. [Revenova TMS](https://www.g2.com/products/revenova-tms/reviews)
Revenova solves the transportation management challenges facing Logistics Service Providers (3PL/4PL), Freight Brokers, Carriers and Shippers with multimodal TMS solutions powered by the world’s #1 cloud CRM platform – Salesforce.com. More than TMS software, Revenova TMS is a cloud application suite designed to meet the needs and speed of the modern economy for both domestic and international shipments. It features industry-leading digital engagement, AI, analytics and customization tools to seamlessly connect customers, carriers and co-workers with real-time workflow, collaboration and visibility. As a Salesforce.com platform solution, customers benefit from a scalable, reliable, secure and open cloud platform supported by thousands of third-party vendors. Since 2014, Revenova has helped small, mid-market and large enterprise customers (including 5 of the largest 3PLs in North America) to increase sales velocity, improve service quality, boost employee productivity and lower IT costs.


**Average Rating:** 4.3/5.0
**Total Reviews:** 43
**How Do G2 Users Rate Revenova TMS?**

- **Visibility:** 8.6/10 (Category avg: 8.6/10)
- **KPIs:** 8.1/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Transportation:** 8.8/10 (Category avg: 8.7/10)

**Who Is the Company Behind Revenova TMS?**

- **Seller:** [Revenova](https://www.g2.com/sellers/revenova)
- **Company Website:** https://www.revenova.com/
- **Year Founded:** 2014
- **HQ Location:** Bannockburn, Illinois
- **Twitter:** @RevenovaTMS (88 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/revenova-llc/ (72 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad
- **Company Size:** 47% Mid-Market, 40% Small-Business


#### What Are Revenova TMS's Pros and Cons?

**Pros:**

- Customization (16 reviews)
- Customizability (13 reviews)
- Ease of Use (13 reviews)
- Features (9 reviews)
- Efficiency Improvement (6 reviews)

**Cons:**

- Limited Customization (9 reviews)
- Limited Features (5 reviews)
- Technical Issues (5 reviews)
- Software Bugs (4 reviews)
- UI Customization (4 reviews)


### What Do G2 Reviewers Say About Revenova TMS?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **customization features** of Revenova TMS, enhancing usability and streamlining operational processes effectively.
- Users value the **customizability** of Revenova TMS, enabling tailored pages and filters for enhanced workflow management.
- Users appreciate the **remarkable ease of use** of Revenova TMS, enabling smooth navigation and efficient operations.
- Users appreciate the **excellent support and customizable tools** of Revenova TMS, enabling seamless and efficient operations.
- Users commend the **efficiency improvement** brought by Revenova TMS, transforming logistics operations with ease of use and customization.

**Cons:**

- Users find **limited customization** options in Revenova TMS challenging, complicating setup and affecting overall functionality.
- Users find the **limited features** of Revenova TMS restrict customization, causing frustrating errors and management challenges.
- Users experience frustrating **technical issues** with Revenova TMS, including glitches and feature malfunctions following updates.
- Users experience **software bugs** that can cause frustrating glitches and features to stop working unexpectedly.
- Users express frustration with **UI customization challenges** , citing issues with errors, complexity, and insufficient documentation.

#### What Are Recent G2 Reviews of Revenova TMS?

**"[Clear, Easy-to-Use View with Helpful Information](https://www.g2.com/survey_responses/revenova-tms-review-12672053)"**

**Rating:** 5.0/5.0 stars
*— Aixa T.*

[Read full review](https://www.g2.com/survey_responses/revenova-tms-review-12672053)

---

**"[Safety &amp; Comliance Manager](https://www.g2.com/survey_responses/revenova-tms-review-11718343)"**

**Rating:** 4.5/5.0 stars
*— Drew B.*

[Read full review](https://www.g2.com/survey_responses/revenova-tms-review-11718343)

---


#### What Are G2 Users Discussing About Revenova TMS?

- [What is Revenova TMS used for?](https://www.g2.com/discussions/what-is-revenova-tms-used-for) - 1 upvote

### 21. [Third-Party Logistics](https://www.g2.com/products/all-points-third-party-logistics-third-party-logistics/reviews)
Since 1995 All Points has been providing brands with end-to-end supply chain solutions. From Warehousing, Distribution, Retail Distribution, E-Commerce fulfillment, Amazon Logistics, Kitting, Printing and more, All Points helps brands scale their operations efficiently and effectively.


**Average Rating:** 4.8/5.0
**Total Reviews:** 14
**How Do G2 Users Rate Third-Party Logistics?**

- **Visibility:** 9.5/10 (Category avg: 8.6/10)
- **KPIs:** 9.5/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.8/10)
- **Transportation:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Third-Party Logistics?**

- **Seller:** [All Points Third-Party Logistics](https://www.g2.com/sellers/all-points-third-party-logistics)
- **Year Founded:** 1995
- **HQ Location:** Atlanta, GA
- **LinkedIn® Page:** https://www.linkedin.com/company/all-points (92 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Transportation/Trucking/Railroad, Logistics and Supply Chain
- **Company Size:** 71% Mid-Market, 29% Small-Business



#### What Are Recent G2 Reviews of Third-Party Logistics?

**"[Efficient Partner for Scaling Operations and Managing High Order Volumes](https://www.g2.com/survey_responses/third-party-logistics-review-12622528)"**

**Rating:** 4.0/5.0 stars
*— Amitabh S.*

[Read full review](https://www.g2.com/survey_responses/third-party-logistics-review-12622528)

---

**"[Efficient Supply Chain Management with Third-Party Logistics](https://www.g2.com/survey_responses/third-party-logistics-review-9756243)"**

**Rating:** 5.0/5.0 stars
*— Saurabh G.*

[Read full review](https://www.g2.com/survey_responses/third-party-logistics-review-9756243)

---



### 22. [Ware2Go](https://www.g2.com/products/ware2go/reviews)
Ware2Go, a UPS company, is changing the traditional 3PL model to make 1-2 day delivery easy and achievable for all merchants. Ware2Go’s technology platform integrates with all major shopping carts, marketplaces, and sales enablement tools, and its distributed warehouse network will place your inventory closer to your customers.


**Average Rating:** 4.7/5.0
**Total Reviews:** 11
**How Do G2 Users Rate Ware2Go?**

- **Visibility:** 10.0/10 (Category avg: 8.6/10)
- **KPIs:** 8.9/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.8/10)
- **Transportation:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Ware2Go?**

- **Seller:** [Stord](https://www.g2.com/sellers/stord)
- **Year Founded:** 2015
- **HQ Location:** Union City, Georgia, United States
- **Twitter:** @GetSTORD (2,896 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/stord/ (871 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 73% Small-Business, 9% Enterprise



#### What Are Recent G2 Reviews of Ware2Go?

**"[Ware2Go continues to impress!](https://www.g2.com/survey_responses/ware2go-review-7070307)"**

**Rating:** 5.0/5.0 stars
*— Mark L.*

[Read full review](https://www.g2.com/survey_responses/ware2go-review-7070307)

---

**"[Excellent, trustworthy service](https://www.g2.com/survey_responses/ware2go-review-7030988)"**

**Rating:** 5.0/5.0 stars
*— Maureen S.*

[Read full review](https://www.g2.com/survey_responses/ware2go-review-7030988)

---


#### What Are G2 Users Discussing About Ware2Go?

- [What is Ware2Go used for?](https://www.g2.com/discussions/what-is-ware2go-used-for)

### 23. [Octup](https://www.g2.com/products/octup/reviews)
Octup is the first platform to unite warehouse intelligence with billing automation. Built for 3PLs, Octup is the industry’s most complete billing solution, automating invoicing, capturing missed billables, applying complex rate cards accurately, and enabling more frequent billing to get paid faster. But Octup goes beyond billing. It delivers real-time operational analytics, live SLA tracking, and brand-level P&amp;L visibility, all in one platform. Powered by Octup AI, teams can ask questions about their business in real time and get clear, actionable answers. Octup guarantees the visibility and billing accuracy needed to increase profit.


**Average Rating:** 4.9/5.0
**Total Reviews:** 7
**How Do G2 Users Rate Octup?**

- **Visibility:** 10.0/10 (Category avg: 8.6/10)
- **KPIs:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Transportation:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Octup?**

- **Seller:** [Octup](https://www.g2.com/sellers/octup)
- **Year Founded:** 2022
- **HQ Location:** Tel Aviv, IL
- **LinkedIn® Page:** https://www.linkedin.com/company/octup-com/ (26 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 43% Small-Business, 29% Mid-Market


#### What Are Octup's Pros and Cons?

**Pros:**

- Onboarding (3 reviews)
- Ease of Use (2 reviews)
- Easy Setup (2 reviews)
- Navigation Ease (2 reviews)
- User Experience (2 reviews)

**Cons:**

- Report Customization (1 reviews)
- Software Bugs (1 reviews)
- Technical Issues (1 reviews)


### What Do G2 Reviewers Say About Octup?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **user-friendly onboarding** process of Octup, praising its seamless setup and excellent support throughout.
- Users find Octup to be exceptionally **user-friendly** , with seamless navigation and helpful features for quick access to information.
- Users commend the **easy setup** of Octup, appreciating the streamlined process and minimal manual intervention required.
- Users value the **navigation ease** of OctUp, praising its user-friendly dashboard and helpful AI assistance for quick information retrieval.
- Users highlight Octup&#39;s **user-friendly interface** and fast customer support for efficient navigation and feature implementation.

**Cons:**

- Users desire greater **report customization** in Octup for improved visibility into data driving performance metrics.
- Users report encountering **small bugs** in Octup, occasionally disrupting their overall experience.
- Users report encountering **small bugs** with Octup that can disrupt their overall experience.

#### What Are Recent G2 Reviews of Octup?

**"[Excellent Reporting Platform for 3PL Operations](https://www.g2.com/survey_responses/octup-review-13023441)"**

**Rating:** 5.0/5.0 stars
*— Asher B.*

[Read full review](https://www.g2.com/survey_responses/octup-review-13023441)

---

**"[Efficient and Reliable Partnership Management Platform](https://www.g2.com/survey_responses/octup-review-12755788)"**

**Rating:** 5.0/5.0 stars
*— Alvaro  T.*

[Read full review](https://www.g2.com/survey_responses/octup-review-12755788)

---



### 24. [Renesent](https://www.g2.com/products/renesent/reviews)
Renesent is the leading on-demand logistics platform that connects customers to a fleet of local independent carriers. Our platforms provide individual and multi-industry users with the utmost efficiency and speed to deliver, move and store their goods or their customer&#39;s goods. Founded in 2012, Renesent evolved from providing last-mile delivery in Los Angeles, California, to now being available in multiple cities across 4 continents. Given the high demand for e-commerce with the fastest delivery possible, Renesent aims to be the premier place for customers and businesses to deliver goods worldwide.


**Average Rating:** 4.8/5.0
**Total Reviews:** 9
**How Do G2 Users Rate Renesent?**

- **Visibility:** 10.0/10 (Category avg: 8.6/10)
- **KPIs:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)

**Who Is the Company Behind Renesent?**

- **Seller:** [Renesent](https://www.g2.com/sellers/renesent)
- **Year Founded:** 2012
- **HQ Location:** California, US
- **Twitter:** @RenesentInc (14 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/renesent/ (23 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 89% Small-Business, 11% Mid-Market



#### What Are Recent G2 Reviews of Renesent?

**"[Best junk removal service !](https://www.g2.com/survey_responses/renesent-review-7766622)"**

**Rating:** 5.0/5.0 stars
*— Mary J.*

[Read full review](https://www.g2.com/survey_responses/renesent-review-7766622)

---

**"[Best Experience !](https://www.g2.com/survey_responses/renesent-review-7797064)"**

**Rating:** 5.0/5.0 stars
*— Joseph  J.*

[Read full review](https://www.g2.com/survey_responses/renesent-review-7797064)

---



### 25. [ServiceManager](https://www.g2.com/products/servicemanager/reviews)
ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.


**Average Rating:** 4.2/5.0
**Total Reviews:** 13
**How Do G2 Users Rate ServiceManager?**

- **Visibility:** 8.3/10 (Category avg: 8.6/10)
- **KPIs:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.8/10)
- **Transportation:** 8.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind ServiceManager?**

- **Seller:** [ServiceCentral](https://www.g2.com/sellers/servicecentral)
- **Year Founded:** 1991
- **HQ Location:** Atlanta, GA
- **Twitter:** @ServiceCentral (83 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/servicecentral-technologies (33 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 57% Mid-Market, 21% Enterprise


#### What Are ServiceManager's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Efficiency (1 reviews)
- Efficiency Improvement (1 reviews)
- Returns Management (1 reviews)

**Cons:**

- Complex Setup (1 reviews)
- Difficult Setup (1 reviews)
- Difficult Training (1 reviews)


### What Do G2 Reviewers Say About ServiceManager?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of ServiceManager, enjoying its simple and scalable workflow for all team sizes.
- Users appreciate the **efficiency** of ServiceManager, enjoying a seamless end-to-end workflow for returns and repairs.
- Users value the **efficiency improvement** of ServiceManager, streamlining returns and repairs into a seamless workflow.
- Users appreciate the **streamlined returns and repairs workflow** of ServiceManager, making it easy and scalable for any team size.

**Cons:**

- Users find the **complex setup** of ServiceManager challenging, hindering quick onboarding for new users.
- Users find the **difficult setup** of ServiceManager hinders quick onboarding and may require additional guidance.
- Users find the **difficult training** required for ServiceManager can hinder new users from quickly getting started.

#### What Are Recent G2 Reviews of ServiceManager?

**"[Business Solution Management](https://www.g2.com/survey_responses/servicemanager-review-8844662)"**

**Rating:** 4.5/5.0 stars
*— Prateek B.*

[Read full review](https://www.g2.com/survey_responses/servicemanager-review-8844662)

---

**"[Using Service Manager with Vast Experience](https://www.g2.com/survey_responses/servicemanager-review-8859227)"**

**Rating:** 5.0/5.0 stars
*— Kashif A.*

[Read full review](https://www.g2.com/survey_responses/servicemanager-review-8859227)

---




## What Is 3PL Software?

[Distribution Software](https://www.g2.com/categories/distribution)

## What Software Categories Are Similar to 3PL Software?

- [Warehouse Management Software](https://www.g2.com/categories/warehouse-management)
- [Transportation Management Systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms)
- [Shipping Software](https://www.g2.com/categories/shipping)


---

## How Do You Choose the Right 3PL Software?

### What You Should Know About 3PL Software

### What is 3PL Software?

A typical supply chain consists of three independent businesses conducting three different steps to get a product all the way to a customer&#39;s doorstep. The first business is the designers and creators of the product. These are the companies that create the actual product that will be sold to consumers. Once this company creates their product, they generally need a second party logistics provider such as UPS or FedEx to deliver the product to the customer. Even though that second-party logistics provider can handle the shipping, there still needs to be that company that can hold all of those products and place them onto those shipping trucks. That’s where [third-party logistics providers](https://www.g2.com/categories/third-party-logistics) come into play.

A 3PL is the intermediary business that handles the distribution necessary to have products delivered to the customer’s doorstep. 3PL’s are essentially warehouses and distribution centers that house all a business’s products. They are usually in strategic locations where there are high shipping volumes, so they can quickly reach customers’ doorsteps. With all these moving parts in the supply chain between a business and the customer, there needs to be a medium for businesses to communicate with these 3PL’s. By the same token, there also needs to be a simple way for 3PL’s to handle all of the logistics that come with warehousing and fulfillment. This is where 3PL software comes into play.

3PL software is designed to streamline the process for both third-party logistics providers and the vendors that hire them. For the vendors, 3PL software can help them keep in communication with the 3PL’s they hire. For 3PL’s, 3PL software can help them with all the logistics necessary with warehousing, distribution, and customer communication. Since 3PL software offers a wide range of functions, we will highlight all of the ways warehouses, distribution centers, and 3PL’s can take advantage of the software.

Key Benefits of 3PL Software

- Improve transparency and communication between third-party logistics providers and vendors
- Improve warehouse management, distribution, and order management for 3PLs 
- Cost and time savings for both 3PL’s and vendors

### Why Use 3PL Software?

3PL software has a variety of different benefits for carriers, shippers, distributors, and retailers. First and foremost, it drastically improves the communication between third-party logistics providers and the businesses that outsource their supply chain. This allows businesses that outsource their distribution to have more visibility into how their supply chain is performing. Secondly, 3PL software can greatly improve daily operations for third-party logistics providers. 3PL software contains features that aid in the process of warehousing, order management, and distribution. Lastly, it can aid third-party logistics providers with communicating with shipment companies. 3PL software provides features that allow those 3PLs to choose the best carriers, and rates for shipping. Additionally, 3PL software provides features that allow 3PLs to communicate and update about shipment arrival times.

**Improved client relations —** Most third-party logistics providers work with multiple clients. With all of these clients, third-party logistics providers usually have to manage lots of data, invoicing, and logistics. 3PL software helps these companies keep all this data in one centralized location. 3PL software can help them store customer rates and automatically bill for warehouse services and storage.

**Customization —** Most 3PL’s handle the distribution for a variety of clients who all have different work orders and different billing cycles. With 3PL software, 3PL’s can customize handheld fields and behavior for each specific work order. This allows the third-party logistics providers to cater their work to a variety of clients.

### Who Uses 3PL Software?

**Public warehouses —** For warehouse managers that work for a third-party logistics provider or even for the company that designs the product themselves, 3PL software can be a great tool to manage inventory. 3PL software has specific functions designed to track items within a warehouse, automate orders with shopping cart integrations, and automate customer notifications of important inventory activity.

**Distributors —** Distribution centers differ from warehouses in that they generally hold products for shorter periods of time. Distribution centers are specially designed to quickly transfer products from the distribution center to the customer. As a result, distributors generally move at a faster pace than warehouses and are expected to communicate with customers. 3PL software can help distribution centers with the rapid turnaround of goods by having barcode scanners track items and a customer portal with inventory, billing, and reporting information.

### Kinds of 3PL software

**Asset-based 3PLs—** Asset-based 3PLs own some or all parts of the supply chain. This can include trucks, warehouses, and distribution centers. Asset-based 3PLs require a wider suite of features in their 3PL software since they also handle shipping, fleet management, and warehouse management. Asset-based 3PLs might be better suited choosing a 3PL that caters to warehouse, inventory management, and shipping needs.

**Non-asset based 3PLs —** Non-asset-based 3PLs don’t own physical assets involved in the supply chain. Rather they are simply meant to act as a third-party that provides a network of partners to help companies move products. They require a software less involved with warehouse management and more focused on booking freight and communicating with their network of shippers and carriers.

### 3PL Software Features

**Warehouse management —** One of the main features of 3PL software is warehouse management. This allows businesses that work with 3PL providers to know exactly where their client’s shipments are at all times. They can even look at inventory levels in real time of the third-party logistics provider to indicate to potential customers that a product is out of order. For 3PLs, warehouse management features allow them to track warehouse performance and evaluate inbound value added services by client.

**Documentation —** Documentation features allow businesses to store all file types in inventory records to accurately document inventory, freight, warehouse, and distribution needs.

**Billing —** Billing features allow third party logistics providers to capture and bill for every service the operation provides. This feature also automatically posts invoices to the customer’s ledger and automatically bills businesses based on the respective contract.

**Customized workflows —** 3PLs work with a variety of different clients. Some of these clients might design products that have barcodes or RFID tags attached to them, making it easier for 3PLs to identify when it reaches the distribution center. On the other hand, some clients may not have any tracking technology. This would require extra steps in the supply chain. With 3PL software, 3PLs can customize workflows based on different clients. This allows staff to complete work at a faster pace following the workflow that is laid out for them in the software.

**Analytics —** Many 3PLs measure the results of their operations through manual writing and hard copies. This is a tedious process that makes it difficult for 3PLs to evaluate how they are actually performing. 3PL software makes it easier for 3PLs to receive immediate insights into how they’re performing by providing a standard set of visual reports and metrics.

**Fleet and transportation management —** For asset-based 3PLs, fleet management and transportation management are a necessity. 3PL software offers features that allow 3PLs to conduct dispatching and load planning as well as order management, rating, and billing.

**Shipping —** Shipping features provide distributors and 3PLs with a simple way to select carriers who ship the product to the final destination. This feature can help users maximize costs by providing a list of carriers that offer the best rates.

### Trends Related to 3PL Software

**Mobile solutions —** Supply chain operations are an incredibly mobile job. Gone are the days where a supply chain manager would have to take notes and update the software back to the desktop. Nowadays, more 3PL solutions have mobile versions where users can update the status of supply chain activities on the go. This makes the process more efficient and users can update status in real time.

**AI tracking —** Many logistics providers are now attaching both IOT sensors and RFID tracking to their shipments. When the shipment reaches its destination it is accounted for in the 3PL software automatically. Additionally, AI can perform some supply chain analytics automatically and use machine learning to anticipate demand and suggest preventive equipment maintenance.

### Potential Issues with 3PL Software

**Rules and regulations —** This is not so much an issue with the software as it is with 3PLs in general, but it is still something to keep in mind. A business with a global supply chain that is outsourcing their distribution needs to keep in mind that there are different shipping rules and regulations for different countries and regions. Some 3PL software do not indicate the rules and regulations for each country, so it is something to be mindful of before incurring any penalties or fees for not following regulations.

### Software and Services Related to 3PL Software

[**Warehouse management software**](https://www.g2.com/categories/warehouse-management) **—** 3PL software that does not have robust warehouse management features can be greatly enhanced by integrating with warehouse management software. Warehouse management software aids 3PLs by managing daily warehouse operations. This tool provides companies with inventory, shipping, storing, and sorting solutions.

[**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** Third-party logistics providers are used more by e-commerce companies. This generally occurs when the e-commerce company becomes so large that they can’t handle all of their shipments themselves. It can be helpful for many e-commerce companies to integrate their e-commerce platforms with their 3PL software. By integrating these two softwares, the third-party logistics provider can distribute the products more quickly.




