Dominic M.
DM
Dominic M.
Warehouse Manager
Small-Business (50 or fewer emp.)
"Logiwa WMS"
5/5
What do you like best about Logiwa?

Logiwa is a decent WMS. The factor that sets them apart from their competitors is the support they provide. Their response times are impeccable! All of the support techs are great to work with and have a wonderful way of making you feel like they care about solving the issues that have arisen. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

When you are using the WMS some things are not intuitive and can be confusing. I wish there were better resources to exemplify how to fill out import templates correctly and how to deal with the errors received when filling out the templates incorrectly. Review collected by and hosted on G2.com.

Kameron N.
KN
Kameron N.
co-founder
Small-Business (50 or fewer emp.)
"Logiwa Power User"
5/5
What do you like best about Logiwa?

The Logiwa team is amazing, they are responsive, flexible, they're honest, they set expectations properly, and they do not overpromise and under deliver. The cost is digestable and for what you get you can grow with Logiwa as your get larger. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

not much, everything is working out well. The Data visualization could improve but I think they are working on that. Review collected by and hosted on G2.com.

Steffi J.
SJ
Steffi J.
Director of Operations + Analytics
Small-Business (50 or fewer emp.)
"Affordable, Nimble and ever improving"
4/5
What do you like best about Logiwa?

As a start up Logiwa has been an excellent choice to grow and scale with. It's good in terms of costing and functions, and is every developing new processes to be better. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

There currently isn't much built in reporting, but you are able to build ad hoc reports through a ticket at a nominal fee. The information is in there just not as readily as I would like. Review collected by and hosted on G2.com.

DL
Dave L.
IT Administrator
Small-Business (50 or fewer emp.)
"Powerful feature and effective workflow"
4.5/5
What do you like best about Logiwa?

Mobile operation - Our warehouse workers can solely depend on handheld devices to accomplish their jobs. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

Sometimes the workflow can be confusing, and some functions are hard to find. Review collected by and hosted on G2.com.

William “Bill” H.
WH
William “Bill” H.
Managing Partner /Co-Founder
Small-Business (50 or fewer emp.)
"Logiwa is a very solid option for small to medium Logistics and E-commerce providers"
3.5/5
What do you like best about Logiwa?

Very easy to use, and interface is very strong. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

The start-up is a little rough, at least when we came on board, and technical support is somewhat problematic since they rely on email correspondence. You usually have to push for an actual call to get most issues solved. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Best WMS system out there for eCommerce Fulfillment"
5/5
What do you like best about Logiwa?

It's the most efficient WMS software out there. We took demos of several WMS systems before locking on Logiwa, which has paid off well. They have allowed us to grow more than 50% MoM. Easy to use and train UI/UX, no frills! Training is super easy for associates as well as team leads. If you are a high-volume D2C Brand or Fulfillment company, I will most definitely recommend them.

Team - Their Engineering, Support, and Account Management team is fantastic! Always available to help you out. These guys have the hunger to grow and want to see you succeed as well. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

Nothing at all! Some issues do arise, but they are resolved immediately. The team is hands-on and takes your recommendations seriously.

Would like to see more Data and AI tools. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Great Team, Robust Software, but missing some important features"
3.5/5
What do you like best about Logiwa?

The support team is generally extremely prompt with their responses when an issue arises, which is great. I think the bones of the software are very solid and I find it relatively easy to use. Logiwa has thought of a number of really useful things (like single item processing) that some customers new to fulfillment software may never think of but will benefit enormously from. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

Some features are missing or don't work properly, such as setting declared values for international shipments. There have been glitches that took far too long to resolve. We've never been able to successfully set up and use the billing module which has made monthly invoice time extremely difficult. Review collected by and hosted on G2.com.

Amy A.
AA
Amy A.
President
Small-Business (50 or fewer emp.)
"Best Support Team EVER!!"
4/5
What do you like best about Logiwa?

Technology platforms are never perfect but what you need is a great support team to work through the kinks, integrations and training with you. Logiwa does that!!! Their team responds VERY quickly and our team really experiences their genuine care to help our company be successful! Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

Sometimes I don't understand where they are in the process of troubleshooting a particular issue and so I can't clearly explain to my customer the problem or reason for the delay. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
EL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Warehouse/Inventory System"
4/5
What do you like best about Logiwa?

Logiwa allows us to automate and optimize inventory locations across multiple warehouses. They provide native solutions to our many needs. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

Logiwa has so many different solutions for organizations that it can be overwheliming. Review collected by and hosted on G2.com.

Charlene C.
CC
Charlene C.
VP Warehouse Operations
Small-Business (50 or fewer emp.)
"Great System"
4/5
What do you like best about Logiwa?

We are just getting up and running with Logiwa but I love the visibility this system has. Their support is great as well. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

As I mentioned we are just now getting up and running. I would say the multiple ways of performing 1 function. Review collected by and hosted on G2.com.