Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great experience!"
5/5
What do you like best about LogiSense?

Logisense was flexible enough to align with our constantly evolving go-to-market approaches. Their team was incredibly knowledgeable and that helped our team that was so used to manual processes. Review collected by and hosted on G2.com.

What do you dislike about LogiSense?

The flexibility made the product somewhat overwhelming for some of our team at first. Review collected by and hosted on G2.com.

Verified User in Wireless
AW
Verified User in Wireless
Enterprise (> 1000 emp.)
"The best billing application and support"
5/5
What do you like best about LogiSense?

We have been using their billing application for several years and it has been working great. When we needed changes like invoice format, they delivered it to us ASAP. Also, when we need their support or have inquiries, they respond to our requests and questions very quickly. They have been providing great support. Review collected by and hosted on G2.com.

What do you dislike about LogiSense?

I haven't seen any downsides while using their application. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Telecommunications Billing"
4.5/5
What do you like best about LogiSense?

The ability to adapt to special products and the robust rating system fits our business very well. The system is easy to use. Logisense takes feedback and looks to apply in new versions of the system. Review collected by and hosted on G2.com.

What do you dislike about LogiSense?

Turn around time on special projects can take a while. Review collected by and hosted on G2.com.

SS
Steve S.
Enterprise (> 1000 emp.)
"Building the platform for the future..."
4/5
What do you like best about LogiSense?

I like the way they listen to customers. They take feedback and to heart and make them opportunities to improve. We've seen a number of changes based on our feedback. Review collected by and hosted on G2.com.

What do you dislike about LogiSense?

Cost; they are close to double the price of a competitor. Lack of speed to getting things done. Things seem to take longer than they probably could. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Logisense billing Platform Review by Infosat Communications"
5/5
What do you like best about LogiSense?

Ticket Response, Customization, Flexibility Review collected by and hosted on G2.com.

What do you dislike about LogiSense?

Rating scrubber needs to build. Wish to have ready scrubber to use. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"LogiSense Review"
1.5/5
What do you like best about LogiSense?

It's really easy to access Support when there are issues. Review collected by and hosted on G2.com.

What do you dislike about LogiSense?

The system is very slow, making it difficult to complete tasks in a timely manner. Review collected by and hosted on G2.com.

WD
Waleed D.
Mid-Market (51-1000 emp.)
"Logisense is a well established company"
4.5/5
What do you like best about LogiSense?

They have clear and robust process

Strong team Review collected by and hosted on G2.com.

What do you dislike about LogiSense?

Remote support, Cost of CRs

Some modules need improvement Review collected by and hosted on G2.com.

Alberth N.
AN
Alberth N.
Sales Representative
Mid-Market (51-1000 emp.)
"Execute the automated charges."
4.5/5
What do you like best about LogiSense?

It is excellent software, I like it because with it I can execute the company's financial and administrative processes according to the needs, I can collect invoices from clients before delivering the final product, in an automated and secure way. Review collected by and hosted on G2.com.

What do you dislike about LogiSense?

It is a bit expensive, however it is excellent, very complete, and easy to use. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Excellent Platform and First Class Support"
4.5/5
What do you like best about LogiSense?

Exactly what we need in a Billing Platform, provides high end usage rating. Highly customize-able which we have benefited from. Support excellent Review collected by and hosted on G2.com.

What do you dislike about LogiSense?

Based in Ireland the time difference can cause slight issues Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Logisense saves the day"
5/5
What do you like best about LogiSense?

The ease to get our subscriptions sorted and organized. Review collected by and hosted on G2.com.

What do you dislike about LogiSense?

That we didn’t find this service sooner. Marketing needs a boost. Review collected by and hosted on G2.com.