# Top 10 SAP Utilities Customer... Alternatives & Competitors (2)5.0 out of 5 SAP Utilities Customer Engagement is one of the most-searched tools in the Utilities’ Customer Information System (CIS) category on G2. In most cases, users compare alternatives based on reliability and ease of use. The best overall alternative to SAP Utilities Customer Engagement is [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews), rated ~4.6 stars on G2 from 15+ reviewers. It is frequently praised for features and integrations. Other well-known alternatives to SAP Utilities Customer Engagement are: - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews) – known for integrations and functionality (G2 star rating ~4.8) - [Oracle Utilities Opower Energy Efficiency](https://www.g2.com/products/oracle-utilities-opower-energy-efficiency/reviews) – highly rated for scalability and integrations (G2 star rating ~4.0) - [Smartflex](https://www.g2.com/products/smartflex/reviews) – offers efficiency and productivity improvement (G2 star rating ~4.8) - [TrueBill](https://www.g2.com/products/truebill/reviews) – best suited for teams that need features and functionality (G2 star rating ~3.7) Browse top options below. Based on G2 review data, SAP Utilities Customer Engagement is most commonly used in industries like [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Tax & Revenue Collection Software](https://www.g2.com/categories/tax-revenue-collection). Compare user ratings by vertical to find the best fit. ## Best Paid & Free Alternatives to SAP Utilities Customer Engagement - Oracle Utilities Customer Care and Billing Solutions - Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) - Oracle Utilities Opower Energy Efficiency - Smartflex - TrueBill - Customer Information System - PayIt - Oracle Utilities Opower Digital Self Service ## Top 10 Alternatives to SAP Utilities Customer Engagement Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how SAP Utilities Customer Engagement stacks up to the competition, check reviews from current & previous users in industries like Mining & Metals and Textiles, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/547ca4b9b17171d1b6ee5ddf5a3541d1/oracle-utilities-customer-care-and-billing-solutions.jpg "Product Avatar Image") ](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) [](/assistant/landing) [ Oracle Utilities Customer Care and Billing Solutions ](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) By [Oracle](https://www.g2.com/sellers/oracle) [ 4.6/5(15) ](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews#reviews) Product Description Serve all your customers with an integrated platform from meter to customer. Available on premises and in the cloud, our powerful solutions help you deliver service excellence, reduce cost-to-serve, and prepare for change Categories in common with SAP Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/715063b95839f67b8d02bb1e81474d29/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud.jpg "Product Avatar Image") ](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews) [](/assistant/landing) [ Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) ](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews) By [Salesforce](https://www.g2.com/sellers/salesforce) [ 4.8/5(4) ](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews#reviews) Product Description Salesforce Energy and Utilities Cloud provides an enterprise-grade contact center and digital transformation platform, including advanced pricing, sales, and offer management for both your B2B and B2C business. With Vlocity, Energy & Utility companies are consolidating applications and platforms, reducing total cost of ownership, and creating groundbreaking customer and employee experiences. Categories in common with SAP Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/547ca4b9b17171d1b6ee5ddf5a3541d1/oracle-utilities-opower-energy-efficiency.jpg "Product Avatar Image") ](https://www.g2.com/products/oracle-utilities-opower-energy-efficiency/reviews) [](/assistant/landing) [ Oracle Utilities Opower Energy Efficiency ](https://www.g2.com/products/oracle-utilities-opower-energy-efficiency/reviews) By [Oracle](https://www.g2.com/sellers/oracle) [ 4/5(3) ](https://www.g2.com/products/oracle-utilities-opower-energy-efficiency/reviews#reviews) Product Description Create personalized, dynamic experiences that elevate customer satisfaction and boost program participation with Oracle Utilities Opower Energy Efficiency Cloud Service. Categories in common with SAP Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/079b25fcf3e1bd2d55039de27910f6f2/smartflex.jpg "Product Avatar Image") ](https://www.g2.com/products/smartflex/reviews) [](/assistant/landing) [ Smartflex ](https://www.g2.com/products/smartflex/reviews) By [Open Intelligence](https://www.g2.com/sellers/open-intelligence) [ 4.8/5(15) ](https://www.g2.com/products/smartflex/reviews#reviews) Product Description Smartflex is a best–in–class holistic solution with a CIS at its core that has been expanded in three dimensions: Meter Data Management (MDM), Digital Customer Experience (DCX), and Mobile Workforce Management (MWM) which are the key capabilities to ensure the success of any utility business. Categories in common with SAP Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/4dd533fd7b50c9b8e28a21fdbd1125e1/truebill.png "Product Avatar Image") ](https://www.g2.com/products/truebill/reviews) [](/assistant/landing) [ TrueBill ](https://www.g2.com/products/truebill/reviews) By [TruePoint Solutions](https://www.g2.com/sellers/truepoint-solutions) [ 3.7/5(3) ](https://www.g2.com/products/truebill/reviews#reviews) Product Description Our TrueBill utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms. Categories in common with SAP Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0841d593a44c6275a5177b7a55d76853/customer-information-system.gif "Product Avatar Image") ](https://www.g2.com/products/customer-information-system/reviews) [](/assistant/landing) [ Customer Information System ](https://www.g2.com/products/customer-information-system/reviews) By [Cayenta Canada](https://www.g2.com/sellers/cayenta-canada) [ 3.5/5(1) ](https://www.g2.com/products/customer-information-system/reviews#reviews) Product Description Customer Information Systems' solution features a sophisticated and comprehensive Billing module, providing support for base rate charges, consumption readings, and demand reading. Billing for multiple services and locations can be consolidated into one bill or multiple bills (by service or location) as required. Categories in common with SAP Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/70795dc34252cf67040e804fd9191d01/payit-payit.jpg "Product Avatar Image") ](https://www.g2.com/products/payit-payit/reviews) [](/assistant/landing) [ PayIt ](https://www.g2.com/products/payit-payit/reviews) By [PayIt](https://www.g2.com/sellers/payit) [ 5/5(7) ](https://www.g2.com/products/payit-payit/reviews#reviews) Product Description PayIt is bringing government agencies and people closer together through our award-winning, digital platform. PayIt allows state and local agencies to consolidate hundreds of services into one connected experience. This innovative approach modernizes how constituents interact with government and allows offices to increase efficiency, streamline the citizen experience and drive down operational costs. Categories in common with SAP Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/547ca4b9b17171d1b6ee5ddf5a3541d1/oracle-utilities-opower-digital-self-service.jpg "Product Avatar Image") ](https://www.g2.com/products/oracle-utilities-opower-digital-self-service/reviews) [](/assistant/landing) [ Oracle Utilities Opower Digital Self Service ](https://www.g2.com/products/oracle-utilities-opower-digital-self-service/reviews) By [Oracle](https://www.g2.com/sellers/oracle) [ 4/5(1) ](https://www.g2.com/products/oracle-utilities-opower-digital-self-service/reviews#reviews) Product Description Use Oracle Utilities Opower Digital Self Service Cloud Service to create world-class web and mobile experiences for your customers that motivate self-service. Categories in common with SAP Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/58382ba97ad097858cfc75e05694152f/ziptility.jpg "Product Avatar Image") ](https://www.g2.com/products/ziptility/reviews) [](/assistant/landing) [ Ziptility ](https://www.g2.com/products/ziptility/reviews) By [Ziptility](https://www.g2.com/sellers/ziptility) [ 5/5(4) ](https://www.g2.com/products/ziptility/reviews#reviews) Product Description More than mapping. Ziptility is purpose-built software for utilities. Map assets, complete locates, work orders, customer requests, and maintenance with a single solution. Categories in common with SAP Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/85a86c03438e3e27adac11d46838c5c0/brillion.jpg "Product Avatar Image") ](https://www.g2.com/products/brillion/reviews) [](/assistant/landing) [ Brillion ](https://www.g2.com/products/brillion/reviews) By [Brillion](https://www.g2.com/sellers/brillion) [ 4.3/5(2) ](https://www.g2.com/products/brillion/reviews#reviews) Product Description Brillion is how utilities can finally turn every customer relationship into a true partnership. From better bill explanations to smarter program workflows, we make it easier to get everyone working together to meet your goals. 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