--- title: LogicMonitor Reviews meta\_title: 'LogicMonitor Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 644 reviews by the users' company size, role or industry to find out how LogicMonitor works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 644 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- ### LogicMonitor Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** in LogicMonitor, praising its intuitive navigation and user-friendly interface. [(20 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435793&qs=pros-and-cons#reviews) Users value the **ease of implementation** with LogicMonitor, praising its fast deployment and intuitive management. [(17 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1431641&qs=pros-and-cons#reviews) Users commend the **extensive monitoring capabilities** of LogicMonitor, covering various technologies in diverse environments. [(17 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1437471&qs=pros-and-cons#reviews) Users value **comprehensive monitoring** by LogicMonitor, offering deep visibility across applications, cloud, and hybrid infrastructures. [(16 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1441574&qs=pros-and-cons#reviews) Users value the **excellent customer support** offered by LogicMonitor, enhancing their ability to manage environments efficiently. [(16 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1432070&qs=pros-and-cons#reviews) Users find the **learning curve steep** , needing advanced skills for effective use of LogicMonitor's features. [(9 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1434925&qs=pros-and-cons#reviews) Users note the **limited features** of LogicMonitor, leading to potential workarounds and a steep learning curve. [(9 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435019&qs=pros-and-cons#reviews) Users find LogicMonitor **expensive** , especially for small teams, with complex integrations and a lack of free tier options. [(8 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1434992&qs=pros-and-cons#reviews) Users express concern over **inadequate monitoring** capabilities, making it challenging to manage traditional server workloads effectively. [(8 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1436251&qs=pros-and-cons#reviews) Users find the **configuration complexity** challenging, requiring significant effort and skills for effective utilization of LogicMonitor. [(7 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435209&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of LogicMonitor ##### 1. Ease of Use Users value the **ease of use** in LogicMonitor, praising its intuitive navigation and user-friendly interface. [ See 20 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435793&qs=pros-and-cons#reviews) See Related User Reviews ![Anto M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anto M.") AM Anto M. Small-Business (50 or fewer emp.) 3.0/5 "Efficient Monitoring but Needs Better Support and Pricing" What do you like about LogicMonitor? I like LogicMonitor for its monitoring capabilities, especially for our business website where it updates each and every page. I found the feature for ![Krishna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna S.") KS Krishna S. Mid-Market (51-1000 emp.) 4.0/5 "Simplifies Cloud Services with Fast Support" What do you like about LogicMonitor? I find LogicMonitor easier for coding compared to AWS or Azure. The support is generally faster than others, and I find it easy to explain to DevOps. ##### 2. Implementation Ease Users value the **ease of implementation** with LogicMonitor, praising its fast deployment and intuitive management. [ See 17 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1431641&qs=pros-and-cons#reviews) See Related User Reviews ![Keerthi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keerthi R.") KR Keerthi R. Enterprise (\> 1000 emp.) 5.0/5 "LogicMonitor: When AI Watches Your IT" What do you like about LogicMonitor? What I like best about LogicMonitor is how it makes monitoring feel effortless. The AI-driven insights cut through the noise, so instead of drowning i ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.0/5 "First time Logic Monitor user" What do you like about LogicMonitor? Broad range of out-of-the-box features that allows both infrastructure and application monitoring. Initial learning curve to get started is low. More ##### 3. Monitoring Users commend the **extensive monitoring capabilities** of LogicMonitor, covering various technologies in diverse environments. [ See 17 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1437471&qs=pros-and-cons#reviews) See Related User Reviews ![Anto M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anto M.") AM Anto M. Small-Business (50 or fewer emp.) 3.0/5 "Efficient Monitoring but Needs Better Support and Pricing" What do you like about LogicMonitor? I like LogicMonitor for its monitoring capabilities, especially for our business website where it updates each and every page. I found the feature for ![Keerthi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keerthi R.") KR Keerthi R. Enterprise (\> 1000 emp.) 5.0/5 "LogicMonitor: When AI Watches Your IT" What do you like about LogicMonitor? What I like best about LogicMonitor is how it makes monitoring feel effortless. The AI-driven insights cut through the noise, so instead of drowning i ##### 4. Comprehensive Monitoring Users value **comprehensive monitoring** by LogicMonitor, offering deep visibility across applications, cloud, and hybrid infrastructures. [ See 16 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1441574&qs=pros-and-cons#reviews) See Related User Reviews ![Keerthi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keerthi R.") KR Keerthi R. Enterprise (\> 1000 emp.) 5.0/5 "LogicMonitor: When AI Watches Your IT" What do you like about LogicMonitor? What I like best about LogicMonitor is how it makes monitoring feel effortless. The AI-driven insights cut through the noise, so instead of drowning i ![Taha K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taha K.") TK Taha K. Enterprise (\> 1000 emp.) 4.5/5 "Cloud Native Platform" What do you like about LogicMonitor? Monitors on-prem, cloud, and hybrid environments. Supports a wide range of technologies: servers, networks, containers, applications, cloud service ##### 5. Customer Support Users value the **excellent customer support** offered by LogicMonitor, enhancing their ability to manage environments efficiently. [ See 16 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1432070&qs=pros-and-cons#reviews) See Related User Reviews ![Krishna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna S.") KS Krishna S. Mid-Market (51-1000 emp.) 4.0/5 "Simplifies Cloud Services with Fast Support" What do you like about LogicMonitor? I find LogicMonitor easier for coding compared to AWS or Azure. The support is generally faster than others, and I find it easy to explain to DevOps. ![Ankur G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankur G.") AG Ankur G. Enterprise (\> 1000 emp.) 4.5/5 "Great network monitoring tool with cloud integrations" What do you like about LogicMonitor? SAAS platform. Lightening fast support and hybrid deployment. The oids are updated regularly and support for vendors that are not Available on other p ### 5 Cons or Disadvantages of LogicMonitor ##### 1. Learning Curve Users find the **learning curve steep** , needing advanced skills for effective use of LogicMonitor's features. [ See 9 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1434925&qs=pros-and-cons#reviews) See Related User Reviews ![Keerthi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keerthi R.") KR Keerthi R. Enterprise (\> 1000 emp.) 5.0/5 "LogicMonitor: When AI Watches Your IT" What do you dislike about LogicMonitor? The setup can feel complex at first, and the UI could be more intuitive for new users. ![Taha K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taha K.") TK Taha K. Enterprise (\> 1000 emp.) 4.5/5 "Cloud Native Platform" What do you dislike about LogicMonitor? Heavily reliant on internet connectivity for cloud monitoring. Advanced features (like custom DataSources and LogicModules) may require training or sc ##### 2. Limited Features Users note the **limited features** of LogicMonitor, leading to potential workarounds and a steep learning curve. [ See 9 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435019&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.0/5 "First time Logic Monitor user" What do you dislike about LogicMonitor? Application monitoring maturity can be improved. Update frequency of modules not always following the latest available versions of systems/applicatio ![Taha K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taha K.") TK Taha K. Enterprise (\> 1000 emp.) 4.5/5 "Cloud Native Platform" What do you dislike about LogicMonitor? Heavily reliant on internet connectivity for cloud monitoring. Advanced features (like custom DataSources and LogicModules) may require training or sc ##### 3. Expensive Users find LogicMonitor **expensive** , especially for small teams, with complex integrations and a lack of free tier options. [ See 8 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1434992&qs=pros-and-cons#reviews) See Related User Reviews ![Anto M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anto M.") AM Anto M. Small-Business (50 or fewer emp.) 3.0/5 "Efficient Monitoring but Needs Better Support and Pricing" What do you dislike about LogicMonitor? I said the pricing and they enable to automation something like that. LogicMonitor is very hard to reach for support. WS Warren S. Mid-Market (51-1000 emp.) 2.0/5 "Much better products out there for cheaper" What do you dislike about LogicMonitor? to monitoring everything you'd like to monitor is expensive As we're going through a 3rd party provider, we cannot have a monitoring account as it no ##### 4. Inadequate Monitoring Users express concern over **inadequate monitoring** capabilities, making it challenging to manage traditional server workloads effectively. [ See 8 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1436251&qs=pros-and-cons#reviews) See Related User Reviews WS Warren S. Mid-Market (51-1000 emp.) 2.0/5 "Much better products out there for cheaper" What do you dislike about LogicMonitor? to monitoring everything you'd like to monitor is expensive As we're going through a 3rd party provider, we cannot have a monitoring account as it no ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Useful Monitoring, But Lacks Full Coverage" What do you dislike about LogicMonitor? Do not monitor all the required things from all the vendors ##### 5. Complexity Users find the **configuration complexity** challenging, requiring significant effort and skills for effective utilization of LogicMonitor. [ See 7 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435209&qs=pros-and-cons#reviews) See Related User Reviews ![Keerthi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keerthi R.") KR Keerthi R. Enterprise (\> 1000 emp.) 5.0/5 "LogicMonitor: When AI Watches Your IT" What do you dislike about LogicMonitor? The setup can feel complex at first, and the UI could be more intuitive for new users. ![Ankur G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankur G.") AG Ankur G. Enterprise (\> 1000 emp.) 4.5/5 "Great network monitoring tool with cloud integrations" What do you dislike about LogicMonitor? The cost of the tool is a bit high and the integrations are somewhat complex to configure. ![David R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David R.") DR David R. Lead Automation Engineer Mid-Market (51-1000 emp.) 7/24/2024 "Customisable, flexible cloud-based observability" 4/5 What do you like best about LogicMonitor? LogicMonitor Envision is highly customisable and can be used to observe, monitor and discover a range of vendors and technologies. It provides a good range of features and a very useful REST API for integration with our technology stack. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? The user interface can feel a little clunky and be slow to perform at times, although it has been subject to continuous improvement. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? LogicMonitor provides a single toolset for discovery and observability across our varied product lines, which helps us consolidate and simplify IT operations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/5/2024 "LogicMonitor provides a low maintenance and automated solution to monitoring our AWS Environment" 5/5 What do you like best about LogicMonitor? Great automation and discovery of AWS resources and instance monitoring. Large amount of datasources makes setup easy. Extensive customization options to pull data from external sources. Users can easily manage alerts and find resource graphs to diagnose issues. Great support. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? More complex customization does require working around design choices. Alerting based on historical data isn't possible. Closed off data isn't accessible for integrating with external applications such as on-call or incident management. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? LogicMonitor provides insight into the performance of our AWS cloud resources and applications. LogicMonitors automation and easy setup allows us to focus on our core business of providing a SaaS service to customers while still being confident they're getting the best experience possible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BH Brandon H. IT Support Technician Small-Business (50 or fewer emp.) 8/9/2024 "Logic Monitor Review" 4.5/5 What do you like best about LogicMonitor? The ease of use and ability to navigate within the application make it simple to work within I use this daily and have no ran into any issues The forums are a great resource and plenty help to solving issues I don't have the answer to Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? I feel like some of the UIs and tabs could use a visual overhaul Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? The ability to easily monitor multiple cloud resources in one location while having accuracy Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Cody C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody C.") CC Cody C. Manager of Operational Services Enterprise (\> 1000 emp.) 8/8/2024 "Excellent ITOM Platform" 5/5 What do you like best about LogicMonitor? LogicMonitor's interface is FAST. Coming from SolarWinds, it was shocking how fast LM could fetch and present data even when compared to an on prem alternative. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? Like all SaaS apps, not every feature is included in the base product and sometimes it has been unclear what new features would be included in our subscription. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? LM keeps eyes on all of our data center infrastructure and alerts us to outages before our users notice. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller FC Frank C. Database Administrator Mid-Market (51-1000 emp.) 8/7/2024 "Easy to use when you need fast information" 4.5/5 What do you like best about LogicMonitor? it is easy to access and very quick to retrieve performance stats and up to date status of our servers and services. Because of this, it is always the first monitoring tool I check when issues arise Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? It is complicated when trying to setup alerting. The UI to setup alert routing is not very user friendly. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? Gives us nessacary monitoring and performance collecting. Has been a great tool to use during major incidents Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") AU Verified User in Utilities Enterprise (\> 1000 emp.) 8/7/2024 "Using Logic Monitor improved our customer experience" 4/5 What do you like best about LogicMonitor? Because it is feature rich, we found that with careful consideration of those features it can become very flexible, and therefore can provide very tuned monitoring for all of our use cases Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? Logic Monitor is a steep learning curve, and time must be made to fully understand how it can be best deployed and utilised Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? We reorganised our internal support structure away from traditional service domains or silos, and now focus more on the critical functions which support our customer, end user and business outcomes. Using Logic Monitor are able to define groups and dashboards which provide a range of views, from status at a glance to deeper performance analysis. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BD Bark D. Mid-Market (51-1000 emp.) 2/21/2024 "Excellent option to monitor your network system and detect problems." 4.5/5 What do you like best about LogicMonitor? The compilers for basic monitoring are of great quality, the software enjoys great acceptance in many industries with good comments from large customers, integrations with the most demanded services at the enterprise level, to name a few that we use, Slack, PagerDuty, ServiceNow, and many more that make usable all monitoring services in the cloud, on the network, including containers, I must also highlight the customization within the interface is a comfortable software to use, with an attractive design and a complete interface. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? I have had no major problems with LogicMonitor, if I could criticize the costs of implementation and activation of the service, they are higher than other monitoring services on the market, but none does what LogicMonitor has achieved for IT companies. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? Logic software is a tool that has allowed us to make infrastructure monitoring systems, available networks, containers, in the development of applications and web-based services has been a great ally to check that all work is done correctly, thanks to its system of alerts and detailed analysis drives us to make better technical decisions in the IT field, even in its ServiceNow integration the program becomes an incredible failure detection system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MM Mohammed M. Small-Business (50 or fewer emp.) 3/20/2024 "Tool to monitor your company" 4.5/5 What do you like best about LogicMonitor? It presents an intuitive and dynamic interface, the monitoring tool is automated in the servers and other functions the configuration of the devices does not require more experience, generates detailed reports which are crucial to detect the failure and find the right solution, the technical support is prepared to give suitable answers Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? The price is high, the interface of the mobile application should be improved, if the internet connection is poor it will not work properly, more options to customize the interface are missing Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? Notifications keep us alerted about the operation of the devices, therefore, it is no longer necessary to check them frequently, effectively monitors the company´s networks detecting problems in less time which facilitates the resolution of the same which leads to a saving of time and money for the company Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite IL Ikhlas L. IT Systems Administrator Mid-Market (51-1000 emp.) 3/11/2024 "Effective monitoring" 4/5 What do you like best about LogicMonitor? It is an easy to use and install software that requires no further assistance, likewise the technical support provides solutions to any inconvenience that may arise, alerts are configured quickly, when running system updates is not affected the operation of the same, the interface design provides an entertaining and easy navigation Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? The costs of the product are high, but the efficiency of the product is worth the investment, the reports could be more automated, the application for mobile devices sometimes presents errors Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? LogicMonitor has provided us with monitoring tools for networks, servers and the cloud, being compatible with a wide variety of devices it adapted to the employees in the company without any problem, the alerts keep the devices protected and the reports save time to provide solutions to the problems detected. Excellent tool I recommend it Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SK Santosh K. Mid-Market (51-1000 emp.) 2/13/2024 "It adopts a complete and simple logical monitoring model." 4.5/5 What do you like best about LogicMonitor? Easy to use, you can add all the devices you want to monitor from the interface, it is also possible to schedule alerts, the installation is easier than I thought, they have an excellent community behind the project there is a lot of documentation on how to make the most of the software, the customer service I experienced was very cordial at all times they explained how to use the program in the most appropriate way and at no cost, it integrates very well with other IT services, we use ServiceNow, and it is excellent in conjunction with LogicMonitor. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? I think we should modernize some things within the program starting with the templates that are presented to us since we install the software, the analyses are complete, but they also need an update, this should not be a problem, but this tool, although fine is not cheap, your company should have enough resources for all the licenses. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? LogicMonitor is our main monitoring tool in the cloud, as far as networks are concerned, it is essential for a well-maintained infrastructure. Goodbye to all complex problems, this software observes all anomalies and notifies us through alerts what we have to correct. We collect and analyze data, it allows us to classify all the problems and look for solutions, excellent to meet between all our IT team and make decisions. Review collected by and hosted on G2.com. 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