--- title: LogicMonitor Reviews meta\_title: 'LogicMonitor Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 644 reviews by the users' company size, role or industry to find out how LogicMonitor works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 644 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- ### LogicMonitor Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** in LogicMonitor, praising its intuitive navigation and user-friendly interface. [(20 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435793&qs=pros-and-cons#reviews) Users value the **ease of implementation** with LogicMonitor, praising its fast deployment and intuitive management. [(17 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1431641&qs=pros-and-cons#reviews) Users commend the **extensive monitoring capabilities** of LogicMonitor, covering various technologies in diverse environments. [(17 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1437471&qs=pros-and-cons#reviews) Users value **comprehensive monitoring** by LogicMonitor, offering deep visibility across applications, cloud, and hybrid infrastructures. [(16 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1441574&qs=pros-and-cons#reviews) Users value the **excellent customer support** offered by LogicMonitor, enhancing their ability to manage environments efficiently. [(16 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1432070&qs=pros-and-cons#reviews) Users find the **learning curve steep** , needing advanced skills for effective use of LogicMonitor's features. [(9 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1434925&qs=pros-and-cons#reviews) Users note the **limited features** of LogicMonitor, leading to potential workarounds and a steep learning curve. [(9 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435019&qs=pros-and-cons#reviews) Users find LogicMonitor **expensive** , especially for small teams, with complex integrations and a lack of free tier options. [(8 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1434992&qs=pros-and-cons#reviews) Users express concern over **inadequate monitoring** capabilities, making it challenging to manage traditional server workloads effectively. [(8 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1436251&qs=pros-and-cons#reviews) Users find the **configuration complexity** challenging, requiring significant effort and skills for effective utilization of LogicMonitor. [(7 mentions)](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435209&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of LogicMonitor ##### 1. Ease of Use Users value the **ease of use** in LogicMonitor, praising its intuitive navigation and user-friendly interface. [ See 20 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435793&qs=pros-and-cons#reviews) See Related User Reviews ![Anto M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anto M.") AM Anto M. Small-Business (50 or fewer emp.) 3.0/5 "Efficient Monitoring but Needs Better Support and Pricing" What do you like about LogicMonitor? I like LogicMonitor for its monitoring capabilities, especially for our business website where it updates each and every page. I found the feature for ![Krishna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna S.") KS Krishna S. Mid-Market (51-1000 emp.) 4.0/5 "Simplifies Cloud Services with Fast Support" What do you like about LogicMonitor? I find LogicMonitor easier for coding compared to AWS or Azure. The support is generally faster than others, and I find it easy to explain to DevOps. ##### 2. Implementation Ease Users value the **ease of implementation** with LogicMonitor, praising its fast deployment and intuitive management. [ See 17 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1431641&qs=pros-and-cons#reviews) See Related User Reviews ![Keerthi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keerthi R.") KR Keerthi R. Enterprise (\> 1000 emp.) 5.0/5 "LogicMonitor: When AI Watches Your IT" What do you like about LogicMonitor? What I like best about LogicMonitor is how it makes monitoring feel effortless. The AI-driven insights cut through the noise, so instead of drowning i ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.0/5 "First time Logic Monitor user" What do you like about LogicMonitor? Broad range of out-of-the-box features that allows both infrastructure and application monitoring. Initial learning curve to get started is low. More ##### 3. Monitoring Users commend the **extensive monitoring capabilities** of LogicMonitor, covering various technologies in diverse environments. [ See 17 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1437471&qs=pros-and-cons#reviews) See Related User Reviews ![Anto M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anto M.") AM Anto M. Small-Business (50 or fewer emp.) 3.0/5 "Efficient Monitoring but Needs Better Support and Pricing" What do you like about LogicMonitor? I like LogicMonitor for its monitoring capabilities, especially for our business website where it updates each and every page. I found the feature for ![Keerthi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keerthi R.") KR Keerthi R. Enterprise (\> 1000 emp.) 5.0/5 "LogicMonitor: When AI Watches Your IT" What do you like about LogicMonitor? What I like best about LogicMonitor is how it makes monitoring feel effortless. The AI-driven insights cut through the noise, so instead of drowning i ##### 4. Comprehensive Monitoring Users value **comprehensive monitoring** by LogicMonitor, offering deep visibility across applications, cloud, and hybrid infrastructures. [ See 16 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1441574&qs=pros-and-cons#reviews) See Related User Reviews ![Keerthi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keerthi R.") KR Keerthi R. Enterprise (\> 1000 emp.) 5.0/5 "LogicMonitor: When AI Watches Your IT" What do you like about LogicMonitor? What I like best about LogicMonitor is how it makes monitoring feel effortless. The AI-driven insights cut through the noise, so instead of drowning i ![Taha K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taha K.") TK Taha K. Enterprise (\> 1000 emp.) 4.5/5 "Cloud Native Platform" What do you like about LogicMonitor? Monitors on-prem, cloud, and hybrid environments. Supports a wide range of technologies: servers, networks, containers, applications, cloud service ##### 5. Customer Support Users value the **excellent customer support** offered by LogicMonitor, enhancing their ability to manage environments efficiently. [ See 16 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1432070&qs=pros-and-cons#reviews) See Related User Reviews ![Krishna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna S.") KS Krishna S. Mid-Market (51-1000 emp.) 4.0/5 "Simplifies Cloud Services with Fast Support" What do you like about LogicMonitor? I find LogicMonitor easier for coding compared to AWS or Azure. The support is generally faster than others, and I find it easy to explain to DevOps. ![Ankur G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankur G.") AG Ankur G. Enterprise (\> 1000 emp.) 4.5/5 "Great network monitoring tool with cloud integrations" What do you like about LogicMonitor? SAAS platform. Lightening fast support and hybrid deployment. The oids are updated regularly and support for vendors that are not Available on other p ### 5 Cons or Disadvantages of LogicMonitor ##### 1. Learning Curve Users find the **learning curve steep** , needing advanced skills for effective use of LogicMonitor's features. [ See 9 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1434925&qs=pros-and-cons#reviews) See Related User Reviews ![Keerthi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keerthi R.") KR Keerthi R. Enterprise (\> 1000 emp.) 5.0/5 "LogicMonitor: When AI Watches Your IT" What do you dislike about LogicMonitor? The setup can feel complex at first, and the UI could be more intuitive for new users. ![Taha K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taha K.") TK Taha K. Enterprise (\> 1000 emp.) 4.5/5 "Cloud Native Platform" What do you dislike about LogicMonitor? Heavily reliant on internet connectivity for cloud monitoring. Advanced features (like custom DataSources and LogicModules) may require training or sc ##### 2. Limited Features Users note the **limited features** of LogicMonitor, leading to potential workarounds and a steep learning curve. [ See 9 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435019&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.0/5 "First time Logic Monitor user" What do you dislike about LogicMonitor? Application monitoring maturity can be improved. Update frequency of modules not always following the latest available versions of systems/applicatio ![Taha K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taha K.") TK Taha K. Enterprise (\> 1000 emp.) 4.5/5 "Cloud Native Platform" What do you dislike about LogicMonitor? Heavily reliant on internet connectivity for cloud monitoring. Advanced features (like custom DataSources and LogicModules) may require training or sc ##### 3. Expensive Users find LogicMonitor **expensive** , especially for small teams, with complex integrations and a lack of free tier options. [ See 8 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1434992&qs=pros-and-cons#reviews) See Related User Reviews ![Anto M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anto M.") AM Anto M. Small-Business (50 or fewer emp.) 3.0/5 "Efficient Monitoring but Needs Better Support and Pricing" What do you dislike about LogicMonitor? I said the pricing and they enable to automation something like that. LogicMonitor is very hard to reach for support. WS Warren S. Mid-Market (51-1000 emp.) 2.0/5 "Much better products out there for cheaper" What do you dislike about LogicMonitor? to monitoring everything you'd like to monitor is expensive As we're going through a 3rd party provider, we cannot have a monitoring account as it no ##### 4. Inadequate Monitoring Users express concern over **inadequate monitoring** capabilities, making it challenging to manage traditional server workloads effectively. [ See 8 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1436251&qs=pros-and-cons#reviews) See Related User Reviews WS Warren S. Mid-Market (51-1000 emp.) 2.0/5 "Much better products out there for cheaper" What do you dislike about LogicMonitor? to monitoring everything you'd like to monitor is expensive As we're going through a 3rd party provider, we cannot have a monitoring account as it no ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Useful Monitoring, But Lacks Full Coverage" What do you dislike about LogicMonitor? Do not monitor all the required things from all the vendors ##### 5. Complexity Users find the **configuration complexity** challenging, requiring significant effort and skills for effective utilization of LogicMonitor. [ See 7 mentions ](https://www.g2.com/products/logicmonitor/reviews?filters%5Bsentiment_snippet%5D=1435209&qs=pros-and-cons#reviews) See Related User Reviews ![Keerthi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keerthi R.") KR Keerthi R. Enterprise (\> 1000 emp.) 5.0/5 "LogicMonitor: When AI Watches Your IT" What do you dislike about LogicMonitor? The setup can feel complex at first, and the UI could be more intuitive for new users. ![Ankur G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankur G.") AG Ankur G. Enterprise (\> 1000 emp.) 4.5/5 "Great network monitoring tool with cloud integrations" What do you dislike about LogicMonitor? The cost of the tool is a bit high and the integrations are somewhat complex to configure. ![Stuart W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stuart W.") SW Stuart W. Service Delivery Platform Engineer Mid-Market (51-1000 emp.) 8/9/2024 "As a power user, I appreciate the flexibility the API offers to build our own experience w/ the data" 3/5 What do you like best about LogicMonitor? LogicMonitor is so flexible I can do anything with it. I built a way to alert if my kids weren't spending enough time brushing their teeth. I've built hundreds of custom modules to monitor technology that is specific to our customers' needs. The question I most often get is, "Can LogicMonitor monitor \_this\_?" The answer is always, "Yes, it can, if the thing can be monitored." Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? Their support is understaffed. Most of the time, my issues go beyond support's skills and have to go to a back end ticket, into which I have no visibilty. Those die on the vine as often as they are resolved. LM has been working on UIv4 for 4+ years and has still yet to roll it out with any success. What they have rolled out is buggy, lacks feature parity, and was obviously designed without any knowledge of how actual users work with the product or what they need the product to do. I was excited about Dexda, but the pricing structure makes it prohibitive. The thing it's supposed to solve for, too many alerts, is how it's billed. So the finances of it drive me to manually reduce my alert noise, which is why I would want Dexda in the first place. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? We've automated LM to the point where we can onboard customers very quickly, in a matter of hours in some cases. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Laurie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laurie S.") LS Laurie S. Infrastructure Engineer Enterprise (\> 1000 emp.) 8/6/2024 "Low Touch, High Metric Reward" 4.5/5 What do you like best about LogicMonitor? Instead of telling your monitoring tool what you want monitored, LogicMonitor will discover a lot of the metric & data points for you, mostly out of the box and away you go. You can then very easily tweak and modify the thresholds for alerting, creating escalation chains to wake the relevant people using your Incident Management platform of choice. Dashboards are extremely powerful and useful but also very easy to create. Powershell features very prominently in LogicMonitor which is fantastic as it's a ubiquitious langauge in the Windows / Microsoft world and is relatively easy to write scripts/modules for. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? Creating LogicModules (DataSources, ConfigSources etc) can be quite complicated, however this is required as they need to return data in a consistant manner. Some things you think should be possible or work one way are not possible with LogicMonitor. Powershell is very prominent in LogicMonitor, however it is not an integration, as in, you cannot use a Powershell script in an Escalation Chain, and therefore an Alert Rule. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? Lowering critical incidents by bringing potentional problems to the surface before they can cause havoc. Visiblity of Infrastructure to management especially during important events. App Owners are also more aware of problems with their servers & services instead of Infrastructure being the middle man Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dominic C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominic C.") DC Dominic C. Senior Technical Consultant Mid-Market (51-1000 emp.) 8/6/2024 "Does what it says on the tin, Simple and effective monitoring straight out of the box" 5/5 What do you like best about LogicMonitor? Firstly it should be noted, the logicMonitor team work their socks off to ensure you get the best out of their platform. After coming from another major monitoring platform, i was a litle dubious at first, however once you get into it, i found LM to be far more intuititive and much easier to present the required data for our teams. Not only does the out of the box integrations cover 99% of use cases, through further development anything is possible. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? It's not the cheapest platform, however it is worth it.. With the migration between UI versions, it was a little frustrating at first, but bearing in mind the new UI was still in Beta, it is good to see that it is constantly being improved to smooth over those intital frustations. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? Enabling us to monitor numerous customer environments, using a comprehensive suite of tools, including LM assisting us to develop further tools to allow our customer to understand their environments better. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite NH Nicholas H. Technical Consultant Mid-Market (51-1000 emp.) 8/5/2024 "LogicMonitor - Customisable and Extensive" 4/5 What do you like best about LogicMonitor? The customisability of the platform is great. I use the tool daily to keep a finger on the pulse of our environment. We've made use of the ability to build custom scripts/monitors to monitor and present dashboards for patch status and device inventory which is handy for our customers. I also enjoy the amount of data it ingests as it allows us to get a good feel for the environment. It was relatively simple enough to integrate with CW PSA and has a few good integrations with Meraki and other platforms. Support is pretty good, our Account Manager and Technical team we deal with are always really helpful at providing solutions whenever they arise. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? Monitors are all number based so pulling and displaying strings is a bit difficult within the platform from what I've seen. It was a little difficult to implement due to this. Would be nice to be able to pull strings as a variable. There's also a relatively steep learning curve to make use of all the features. And it would be really nice to get proper aruba central reporting however that may be a limitation of Aruba's API rather than LogicMonitors capabilities. SNMP monitoring works fine. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? A robust monitoring platform is a must-have for any MSP. But it needs to be customisable to fit the needs of each individual customer. While we've had other monitoring tools, LogicMonitor allows us to apply rules to the monitors in a way that makes it easier to filter out unneccessary information. The Dynamic Thresholds functionality is great for filtering out things that are automatically scheduled (example being CPU spikes due to AV scans at a specific time of the day). It also allows us to provide a simple dashboard to executives so they can get a snapshot of their environment and how its performing. LogicMonitor solves the problem of requiring someone online 24/7 reviewing environments. Our service desk is not a 24/7 operation however LogicMonitor provides a good early warning system when things do break after hours. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stephen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen C.") SC Stephen C. Director of IT Services Mid-Market (51-1000 emp.) 8/1/2024 "Enterprise Class Monitoring for Any Sized Customer" 4/5 What do you like best about LogicMonitor? LogicMonitor is a great monitoring tool, with huge number of out of the box datasources which meet the needs of 99% of customers. Being able to create custom datasources for that remainng 1% is great and a testament to the overall felxibility of the platform. If something can be monitored LogicMonitor is the right tool for the job. LogicMonitor integrates with our PSA (ConnectWise) which allows us to operationalise alerts far more effectiviy when compared to comting plaftoms which lack this ability. Customer support is gernerally very good. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? The user interface is not perticuallry intuitive, the new interface has many improvements but right now I find that I must change frequently between the two to access what I need. Reporting is an area that could do with improvement and should also incorporate executive style report templates. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? LM provides a unified platform to monitor everything we need to and more for us and our cusomters. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Thomas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas H.") TH Thomas H. Infrastructure Technician Enterprise (\> 1000 emp.) 8/1/2024 "Good and bad about Logicmonitor" 4.5/5 What do you like best about LogicMonitor? LogicMonitor supports a wide range of monitoring capabilities, including servers, networks, cloud services, containers, and applications. This breadth allows organizations to have a single pane of glass for all their monitoring needs. The platform has a user-friendly interface and ease to deployment. LogicMonitor provides out-of-the-box integrations and automated discovery, which significantly reduces the setup time and effort required to start monitoring an infrastructure. Additionally, LogicMonitor offers a robust API, enabling seamless integration with other tools and custom workflows, enhancing its adaptability and automation potential. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? issues with the new graphical user interface (GUI), mentioning that it can be buggy and less stable compared to the previous versions. These bugs can affect usability and efficiency. While the platform is user-friendly for basic setups, advanced configurations can be complex and may require a deeper understanding of the system. This steep learning curve can be a challenge for new users or those without a technical background. Without proper tuning, the alerting system can generate a significant amount of noise, leading to alert fatigue. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? LogicMonitor continuously monitors the health and performance of IT infrastructure components, such as servers, networks, and applications. By identifying issues like disabled RDS hosts, it allows organizations to take corrective action before these issues escalate, ensuring higher availability and reliability of services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SB Steve B. Senior Network Engineer Enterprise (\> 1000 emp.) 7/25/2024 "Dynamic solution to meet your infrastructure monitoring needs." 5/5 What do you like best about LogicMonitor? Whilst out of the box LogicMonitor can monitor your infrastructure with ease, the ability to create or amend data sources to meet your specific business requirements is fantastic, it enables us as a team to meet our monitoring requirements with relative ease. The fact that LM is SAAS based means that we do not have to spend time keeping the product up to date, especially if you configure the collectors to auto update rather than having your engineers run the upgrade, this again ensure the product is kept upto date. The inline support functions assist with any issues you may be having with the product and most of my interactions have been perfect. The support teams are knowledgable and rarely do issues get escalated. Deployment and integration within our infrastructure was simple and very quickly enabled us to have our network monitored to a level that greatly improved our visibility. API Integration to retrieve data from logicmonitor to ingest into other tooling was simple to achieve with one sometimes fustrating issue. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? Whilst the API does have ratelimiting enabled which is obviously needed, there seems to a bug or issue that could not be identified where I would start to get shunned/blocked for several hours, yet the response did not tell me I was approaching the rate limit, this seems to be solely affecting LMAuth as using a bearer I no longer experiance the issue. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? The main problem is infrastructure observability for Networks, Storage and virtualisation estates acorss all our business units, LogicMonitors dynamic and complete nature means that whilst we do need to amend or create data sources occasionally the fact is out of the box it addressing the goal of complete infrastructure visability very simply with little in the way of product administration therefore ensuring that with the dynamic and static alerting we are able to offer virtually complete visiability of our infrastructure in ways that were previously spread accross multiple tools. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/15/2025 "Moving our Monitoring platform into the next generation" 4.5/5 What do you like best about LogicMonitor? The standout features of LogicMonitor is its comprehensive monitoring capabilities. It's not just about keeping an eye on servers or networks, but it also provides deep visibility into applications, cloud environments, and hybrid infrastructures. This combined with the automation and easy integration into other tools Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? It has been a learning curve to get to grips with the solution, that and the lack of comprehensive out of the box reports Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? Replacing a monitoring platform that didn't provide the needed functionality Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JP Jeff P. Infrastructure Manager Enterprise (\> 1000 emp.) 7/29/2024 "More Than Monitoring" 5/5 What do you like best about LogicMonitor? The software is great and has been an asset to our company. It has enabled us to have full visibility into our environment. Before using LogicMonitor, we only had visibility to a fraction of our servers and network devices. Beyond the software, the employees and support services are fantastic. Everyone we have worked with has provided great customer service. From sales to account management to the engineers we work with, all have been great and show that they care about the success of our company. Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? Like any monitoring product, it requires ongoing administration, which takes time away from our staff for projects. Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? Currently, it's purely for monitoring the environment and allowing our MSP to react quickly to issues. In the future, we are looking to further the use to show the business how things are running and demonstrate our impact on operational efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") AA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 5/22/2025 "Powerful Network Infrastructure Monitoring Tool" 5/5 What do you like best about LogicMonitor? Loads of built-in modules for various vendor hadrware Review collected by and hosted on G2.com. What do you dislike about LogicMonitor? Online documentation outdated referring to old UI, when we're being pushed to migrate to the new UI Review collected by and hosted on G2.com. What problems is LogicMonitor solving and how is that benefiting you? Identifying root-cause and visibility into server stability Review collected by and hosted on G2.com. 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