Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
"LogicManager does the majority of what we need, as much as or more than any other tool we evaluated."
4/5
What do you like best about LogicManager?

Use of Business Processes, ability to enter risks individually and rate them, and Programs seems to be promising (still getting used to it). Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Lack of executive dashboard style reporting, difficulty of tracking tasks from discovery through resolution by date, and inability to link tasks to multiple areas. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

Thank you for your thoughtful review! We’re glad to hear that LogicManager is meeting your needs and that you’re finding value in Business Processes, risk scoring, and the new Programs capability. It’s great to know you’re already exploring how it can enhance your view of risk across the organization.

We’re always expanding and improving our reporting options, and we appreciate your feedback on dashboards and task tracking. You can share additional ideas directly through the in-app “Provide Feedback” form or reach out to your Customer Success Manager. They can also help you explore recent enhancements to Task Management and Programs, which make it much easier to track tasks from discovery through resolution.

It’s also possible you haven’t yet toggled the Easy Button, which automatically connects related tasks, plans, and core processes. Your CSM can help get that turned on so you can take full advantage of automation and cross-linking capabilities.

We’re excited to help you continue building on the great progress you’ve made so far.

AN
Verified User in Accounting
"Premium Accounting"
5/5
What do you like best about LogicManager?

Very useful to assign and keep track of tasks. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

LM lacks in adaption in AI technology and easy instructions of how to use LM for specific purposes. Review collected by and hosted on G2.com.

AN
Verified User in Health, Wellness and Fitness
"As an aquatics director, we use LogicManager for accident and incident reports."
5/5
What do you like best about LogicManager?

Easy to upload files and fill everything out. The built-in answers are very convenient. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I'd like a larger file size available for uploading videos. Review collected by and hosted on G2.com.

TH
Thadis H.
Sr Business Continuity Manager
Enterprise (> 1000 emp.)
"LogicManager Review"
5/5
What do you like best about LogicManager?

Easy and intuitive interface. Navigation, for the most part, is simple. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Support can be a little cumbersome and awkward. Review collected by and hosted on G2.com.

AN
Verified User in Banking
"Efficient"
4.5/5
What do you like best about LogicManager?

Daily email reminders of assigned tasks for completion. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Once an item has been submitted, I no longer have access to a read-only view. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
"Nice interface but not versatile for our use cases"
2.5/5
What do you like best about LogicManager?

User friendly interface and easy to use. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

It is not versatile enough for our use cases. It lacks key functions we need. It is not customizable for a lot of our needs. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

Thank you for sharing your feedback. We’re glad to hear you find LogicManager easy to use, but we’re sorry it hasn’t felt as versatile or automated as you’d hoped. The good news is that LogicManager absolutely can automate your governance activities. It sounds like you just need to activate the Easy Button!

Your Customer Success Manager can help you turn this on and set up automations tailored to your use cases. They can also schedule a complimentary session with our Onboarding & Enablement team to fine-tune your environment and unlock full Risk Ripple automation capabilities.

We’re committed to helping you get the most out of LogicManager and would love the opportunity to show you how much time automation can save your team.

AN
Verified User in Computer Software
"Good Taxonomy tool with Workflows"
3.5/5
What do you like best about LogicManager?

its organization creates a centralized place for our taxonomy Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I dont see any usage statistics dashboard Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

Thank you for your thoughtful review! We’re happy to hear that LogicManager has helped you create a centralized, organized space for your taxonomy and workflows.

Your suggestion to include a usage statistics dashboard is a great idea. We’d love for you to submit it through the in-app “Provide Feedback” form so it can be shared directly with our product team for review. We’re always listening and continuously working to improve the platform for our customers.

We appreciate you taking the time to share your insights and help us make LogicManager even better.

Verified User in Hospitality
UH
Verified User in Hospitality
"Organized and user friendly"
3.5/5
What do you like best about LogicManager?

It is user friendly and organized to send information across various departments so that we are all on the same page. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Occasionally it can difficult to locate certain pieces of information when using it the first time or two. As well as learning how to close out a case or work flow was troublesome. Review collected by and hosted on G2.com.

AN
Verified User in Gambling & Casinos
"Great"
5/5
What do you like best about LogicManager?

Comprehensive and very informative. Provides great details Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

There are only three attachments slots when submitting reports Review collected by and hosted on G2.com.

ME
MALINDA E.
Sr Governance Compliance Manager
Mid-Market (51-1000 emp.)
"Love the Updated LogicManager"
5/5
What do you like best about LogicManager?

The new changes to LM have taken me by surprise. I had a demo and I was completely blown away at the new capabilities it provides it users. In addition, the ease of use of the new features really struck a chord with me because very few systems are "user friendly". The enhancements make me want to utilize LM more and I began to explore areas that I had recently felt were too complicated without a Client Success Manager. All that is new has given me the confidence to venture into all the LM has to offer. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

We did have an issue with our Client Success Manager but a word to the Management Team saw that corrected within a few days and now we have an amazing person who is engaging, communicative, eager to ensure our success and always available to us within a few hours. Review collected by and hosted on G2.com.