AN
Verified User in Banking
"Occasional user"
3/5
What do you like best about LogicManager?

I find it easy to navigate most of the time. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Not be able to go back and reopen some of the things that has been submitted. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager
Edit edit

Thank you for sharing your feedback. We’re glad to hear you find LogicManager easy to navigate and that it’s helping your organization communicate and maintain a strong compliance history.

It’s intentional that tasks can’t be edited once completed, since this preserves a clear record of activity for audit and compliance purposes. If you’re unable to view a submission afterward, that may be related to user access permissions. We recommend reaching out to your LogicManager administrator for assistance. In addition, LogicManager Expert (LMX), your in-app assistant, is always available to answer questions and guide you through what you need to do to make your job easier.

If you don’t find a solution through these resources, you can use the “Provide Feedback” form under the dropdown menu beneath your initials in LogicManager. That will send your request to our product team for review and consideration on our roadmap.

We appreciate you taking the time to share your experience and want to make sure LogicManager continues to work smoothly for you.

AN
Verified User in Insurance
"Awesome Product, It's very simple to use and helps out so much."
5/5
What do you like best about LogicManager?

Organization, simple use and helps out when finding out where the policy is "stuck" and who has it Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I wish it had a better AI model and it could help out more. Review collected by and hosted on G2.com.

RJ
Rachael J.
"Overall easy to use"
4/5
What do you like best about LogicManager?

Program features and abilities make using this platform relatively easy. Clear flow and easy access to needed steps. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Some tools or required action items are not as clear or intuitive as I would like as a newer user. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager
Edit edit

Thank you for your review! We’re glad to hear that you find LogicManager’s programs and workflow features easy to use and that the platform is supporting your multi-department vendor risk monitoring efforts.

For areas that feel less intuitive, there are a few great resources to help you get more comfortable. LogicManager Expert (LMX), your in-app assistant, is always available to guide you through the platform and suggest best practices. Every six weeks, we also host live workshops to walk through new enhancements and answer customer questions. Keep an eye on the notification bell in the top right corner of the app for announcements.

Your Customer Success Manager is also available to meet with you to discuss your specific business needs and can schedule complimentary personal training sessions to help you and your team get even more out of LogicManager.

We appreciate your feedback and look forward to helping you continue to grow with the platform.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Benefits of using LM"
4/5
What do you like best about LogicManager?

What I like best about LM is that all of the related incident information is stored in one place. There are many opportunities to enhance your LM experience to be what you need it to be. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

What I wish could be better about LM is the Documents download option. It takes forever and opens a new screen. I wish you could just see the document once you click it within LM. Review collected by and hosted on G2.com.

AN
Verified User in Insurance
"It is super easy to use!"
5/5
What do you like best about LogicManager?

I like that you can easily see the task list and when you have tasks due. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I dislike the worklflow section as I find that hard to use. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager
Edit edit

Thank you so much for your review! We’re thrilled to hear that you find LogicManager easy to use and that it’s helping you stay on top of tasks and policy compliance checks.

We appreciate you sharing your feedback about workflows and would love to learn more about the challenges you’re experiencing so we can continue to improve. You can reach out to your Customer Success Manager to discuss your experience in more detail or use the “Provide Feedback” form within LogicManager to share your thoughts directly with our product team.

Your input helps us make LogicManager even better, and we truly value your partnership.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Ease of use & output"
4/5
What do you like best about LogicManager?

I like that the system is stable and has been consistent over the years Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I can't really see how my work on the platform effects my institution as a whole. I can't clearly see if my approach and logic negatively impacts other areas of the institution and vice a versa. Review collected by and hosted on G2.com.

AN
Verified User in Banking
"Good tool"
4/5
What do you like best about LogicManager?

Ease of use and ability to craft the application to fit the needs of our group Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The inability to expand on individual inputs. The lack of training or help videos or presentations. Review collected by and hosted on G2.com.

AN
Verified User in Education Management
"Overall very useful"
4.5/5
What do you like best about LogicManager?

it is so straight forward and easy to use for any and all of my staff Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

i havent run into any issues with logic manager Review collected by and hosted on G2.com.

AN
Verified User in Higher Education
"Easy to use and navigate"
5/5
What do you like best about LogicManager?

It is intuitive and easy to use- no tricks on where to find anything. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

There is nothing that I dislike about it Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Excellent Software"
5/5
What do you like best about LogicManager?

Keeps my ERM in an organized manner and easy to use. Customer Support is excellent. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I can't think of anything that I dislike about LogicManager Review collected by and hosted on G2.com.