has multple capabilites for incident managemet Review collected by and hosted on G2.com.
reporting feature is limited, cant adjust the column widths in excel Review collected by and hosted on G2.com.
Generally easy to follow instructions, also easy to re-assign and review data. Review collected by and hosted on G2.com.
Sometimes there are steps that are not clear on what needs to be completed. Review collected by and hosted on G2.com.
I really love Logic manager and how easy it is to traverse and understand. It is very employee friendly and I am always able to get my stuff done efficiently and easily which is nice seeing how busy I am. Very convenient and nice! Review collected by and hosted on G2.com.
My only dislike is that sometimes the website is a little laggy but overall I don’t think that is too much on logic manager itself. Review collected by and hosted on G2.com.
LogicManager is easy to use and intuitive. Review collected by and hosted on G2.com.
I don’t use the software very often, so I tend to forget where certain features are located. Review collected by and hosted on G2.com.
Thank you for sharing your feedback. We’re glad to hear you find LogicManager intuitive and easy to use.
For users who don’t work in the platform every day, we understand that it can sometimes be difficult to remember where certain features are located. One resource that may help is LogicManager Expert (LMX), our AI-powered assistant available directly in the platform. LMX is available 24/7 and is trained on both the LogicManager platform and risk management best practices. You can ask it questions like where to find a feature or how to complete a task, and it will guide you to the right place.
If you have additional suggestions that would make navigation easier when you return to the platform, we would love to hear them. Feedback from users like you helps us continue improving the experience for everyone.
Thank you again for taking the time to share your thoughts.
The accessibility an ease to use as a user Review collected by and hosted on G2.com.
None so far, i believe is an very well made website Review collected by and hosted on G2.com.
Tracking capabilities, thorough documentation. Review collected by and hosted on G2.com.
Can't make edits to an existing submission, can't assign submissions (reviews) to multiple people. Review collected by and hosted on G2.com.
I like how clearly it labels things. The reports are very straightforward and clearly lay out how to effectively fill them out. Review collected by and hosted on G2.com.
I wish I was able to review past reports easier. It seems there are old reports, but they seem accessible at random. Review collected by and hosted on G2.com.
What is most helpful is that you can reach out to someone if you don't understand something and they will help you. Review collected by and hosted on G2.com.
Not really understanding the program. Kind learning as you go wish I could have proper training, so I have more knowledge before I have to answer the questions. Review collected by and hosted on G2.com.
The ability to automate recurring tasks and build programs that can operate smoothly. Review collected by and hosted on G2.com.
There are some limitations on the interface where we can't show automated calculations or formulas without having to use the report builder. Review collected by and hosted on G2.com.
Having the clear categories is very helpful. Review collected by and hosted on G2.com.
The only downside of the website is when there are outages and it sems to randomly not work to submit. Review collected by and hosted on G2.com.
Thank you for your feedback and for sharing how you’re using LogicManager to report and track incidents — we’re glad to hear you find the platform easy to use and appreciate the clarity of the categories.
We’re sorry to hear you’ve experienced occasional outages. If this happens again, please submit a support ticket right away so our team can investigate and resolve it as quickly as possible. You or your LogicManager administrator can also reach out to your Customer Success Manager, who can help identify whether any configuration issues in your environment might be contributing to the problem.
We appreciate you taking the time to share your experience and want to ensure LogicManager continues to run smoothly for your team.