AS
Atanas S.
Operations Manager
Small-Business (50 or fewer emp.)
"Lodgify manages everything for me"
5/5
What do you like best about Lodgify?

What I like most about Lodgify is that it manages almost everything for you in one place. It centralizes bookings, calendars, payments, and guest communication, so you’re not constantly switching between platforms. Once it’s set up, a lot of the work is automated, which saves time and makes running my short-term rentals much easier and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Lodgify?

What I don’t like is that the app could be faster and more responsive. At times it feels a bit slow, and some features don’t work as smoothly on mobile as they do on desktop, which can make managing things on the go a little less efficient. Review collected by and hosted on G2.com.

Mike L.
ML
Mike L.
Small-Business (50 or fewer emp.)
"All-in-One Booking Solution with Room for Support Improvement"
4.5/5
What do you like best about Lodgify?

I really like that Lodgify takes care of all bookings and guest communications all in one place. If I want to check what has been said to a guest, I just look at the communications and it's all there, whether it's with Airbnb or our own bookings. The initial setup was easy, with web site themes that were easy to use and the booking back end was already set up. Review collected by and hosted on G2.com.

What do you dislike about Lodgify?

I usually have to wait overnight to get support. I guess having support in Australia would help, or 24 hour support. Having said that support is always superb and worth waiting for. Review collected by and hosted on G2.com.

Lily F.
LF
Lily F.
Email Marketing Specialist
Small-Business (50 or fewer emp.)
"Simple Layout That’s Super User-Friendly"
4/5
What do you like best about Lodgify?

I appreciate thr simple layout. It’s easy to work with and is super user friendly. Review collected by and hosted on G2.com.

What do you dislike about Lodgify?

Sometimes I find it hard to issue refunds via direct booking. Review collected by and hosted on G2.com.

Stanislav  D.
SD
Stanislav D.
Technical Specialist
Small-Business (50 or fewer emp.)
"Lodgify Keeps Multi-Channel Property Management Organized and Saves Time"
5/5
What do you like best about Lodgify?

I use Lodgify to manage my mom’s Airbnb and have been using it for around 8 months now. It’s been really helpful for keeping everything organized in one place. It saves a lot of time and makes managing the property much easier, especially when handling multiple channels.

I also really like that Lodgify offers a booking widget. We use it on our Squarespace website, and it works smoothly, which is great for direct bookings without relying only on Airbnb. Review collected by and hosted on G2.com.

What do you dislike about Lodgify?

The only downside for me is the built-in website. It works, but it’s quite basic in terms of design. That said, it hasn’t been a big issue for us since we use Squarespace instead and just connect the Lodgify booking widget. Review collected by and hosted on G2.com.

GJ
Greta J.
Bank executive and Business owner
Small-Business (50 or fewer emp.)
"Lodgify helps me run my side hustle"
5/5
What do you like best about Lodgify?

Lodgify has made running my side hustle so much easier. Most of my bookings now come directly through my own website, which saves me from constantly juggling OTAs. The platform is intuitive, and setting up a professional-looking site didn’t take forever. I also love how everything stays synced across channels, and the mobile app lets me manage reservations while I’m on the go between my main job and side business. The support team is quick and helpful whenever I hit a snag, which is a lifesaver when I don’t have much extra time to troubleshoot. Lodgify has really helped me run my side hustle more independently and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Lodgify?

Since I’m juggling a side hustle alongside other responsibilities, learning new features can sometimes feel a bit overwhelming. The setup can take some time. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Calendar Syncing and Direct Booking Make Lodgify Easy to Manage in One Place"
5/5
What do you like best about Lodgify?

Calendar syncing across all booking platforms is really helpful. I also like being able to message guests directly from both the app and the website. On top of that, the direct booking option and the ability to customize our own website make it easier to manage everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Lodgify?

We use an additional pricing platform, and it would be great if we could automatically adjust our pricing directly through Lodgify for the same price we currently pay for that platform. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Responsive, Helpful Support That Makes Lodgify Easy to Rely On"
5/5
What do you like best about Lodgify?

The customer service is really responsive and helpful. Anytime there are issues, they are quick to make the fix and easy to get a hold of Review collected by and hosted on G2.com.

What do you dislike about Lodgify?

It does not have as many advanced features are some other channel managers, but for my use, what lodgify has works great for me Review collected by and hosted on G2.com.

FG
Francina G.
Self Employed
Small-Business (50 or fewer emp.)
"75% of my bookings now come directly thanks to Lodgify"
5/5
What do you like best about Lodgify?

Lodgify has completely transformed our business - 75% of our bookings now come directly through our own website. The platform is easy to use, gave us a professional site that converts, and keeps everything synced across channels. I love the flexibility with integrations and the mobile app makes managing reservations on the go a breeze. Plus, the support team is always quick and helpful. Lodgify has truly helped us become more independent and less reliant on OTAs. Review collected by and hosted on G2.com.

What do you dislike about Lodgify?

Sometimes the setup of new features can feel a bit complex, and the learning curve takes time. A few more customization options for the website builder would also be great. That said, Lodgify is constantly updating and improving, so I’m confident these areas will keep getting better. Review collected by and hosted on G2.com.

Lauren B.
LB
Lauren B.
"Easy Setup, Great Connectivity, Needs Improved Payment Options"
5/5
What do you like best about Lodgify?

I really love using Lodgify for my direct bookings at our micro resort in Northern Michigan. One of the features that I appreciate the most is the ability to communicate directly with my guests. This feature ensures that I maintain a personal touch and manage all inquiries efficiently. Furthermore, the automated email system before guests check-in is something I find incredibly useful, as it streamlines communication and enhances the guest experience. I am also enjoy the flexibility Lodgify offers by allowing me to add extra amenities for my guests; this capability lets us truly showcase what we can provide without any constraints. Additionally, the setup process was very straightforward, and I appreciated how helpful everyone on the team was during that time. The ability to connect Lodgify to my Airbnb account and integrate it with my website seamlessly is another aspect I enjoy. Overall, I am very likely to recommend Lodgify to friends or colleagues, as I've already encouraged others in the local hosting community to consider direct booking with Lodgify. Review collected by and hosted on G2.com.

What do you dislike about Lodgify?

I wish there was an option to split payments between guests, particularly for groups, so each can pay individually. Overall, I'm super happy with how the platform works and there is always someone available to answer questions. Review collected by and hosted on G2.com.

MR
Mariana R.
Alojamento local
Small-Business (50 or fewer emp.)
"Beginning of my journey as a host with Lodgify"
5/5
What do you like best about Lodgify?

It is the first time I am managing a local accommodation and I was quite nervous about having to handle everything on my own. But Lodgify made the process much simpler than I imagined. The platform is intuitive and easy to use, even without prior experience in the sector, and I was able to create my website quickly.

What impressed me the most was how Lodgify synchronizes with Airbnb, Booking.com, and other platforms. I no longer worry about overbooking or outdated calendars. Having all the bookings, payments, and messages in one place really gives me a lot of peace of mind.

Honestly, I feel like I have an assistant taking care of the technical part, which allows me to focus on what really matters: providing an excellent experience for my guests. Review collected by and hosted on G2.com.

What do you dislike about Lodgify?

If I had to point out a disadvantage, I would say that some of the more advanced automation features could be further developed as my business grows. But as a newcomer to AL, Lodgify gave me everything I needed to start without difficulties and even exceeded my expectations. It has been an excellent foundation for growth. Review collected by and hosted on G2.com.