--- title: Lodgify Reviews meta\_title: 'Lodgify Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 71 reviews by the users' company size, role or industry to find out how Lodgify works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 71 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Hotel url: https://www.g2.com/categories/hotel --- ### Lodgify Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Lodgify, appreciating its intuitive design and seamless management of bookings. [(10 mentions)](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856779&qs=pros-and-cons#reviews) Users value the **intuitive website builder** of Lodgify, enabling quick and hassle-free website creation and management. [(10 mentions)](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856864&qs=pros-and-cons#reviews) Users appreciate the **efficient booking management** of Lodgify, streamlining operations and boosting direct reservations significantly. [(9 mentions)](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856972&qs=pros-and-cons#reviews) Users value the **seamless channel management** of Lodgify, enhancing efficiency with real-time calendar syncing across platforms. [(8 mentions)](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856808&qs=pros-and-cons#reviews) Users value the **easy calendar synchronization** with OTAs, enhancing efficiency and centralizing all booking management. [(6 mentions)](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=2338389&qs=pros-and-cons#reviews) Users note the **missing features** in Lodgify, especially in expense tracking and CRM capabilities, impacting performance insights. [(5 mentions)](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856748&qs=pros-and-cons#reviews) Users find the **complexity of setup and features** somewhat overwhelming, especially for first-time users juggling multiple responsibilities. [(4 mentions)](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856991&qs=pros-and-cons#reviews) Users wish for more **customization options** in website templates and features to enhance their experience with Lodgify. [(4 mentions)](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=2211652&qs=pros-and-cons#reviews) Users feel that the **limited features** of Lodgify hinder in-depth customization and advanced reporting capabilities. [(3 mentions)](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856524&qs=pros-and-cons#reviews) Users report frequent **payment issues** with Lodgify, including unexpected fees and complications in managing bookings effectively. [(2 mentions)](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1963775&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Lodgify ##### 1. Ease of Use Users love the **ease of use** of Lodgify, appreciating its intuitive design and seamless management of bookings. [ See 10 mentions ](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856779&qs=pros-and-cons#reviews) See Related User Reviews JL Joris L. Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive Short Term Rental Solution" What do you like about Lodgify? I use Lodgify to manage my serviced accommodation units. I love how it synchronizes calendars with the main OTAs like Airbnb and Booking.com. The abil ![Emma G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma G.") EG Emma G. Small-Business (50 or fewer emp.) 5.0/5 "Reliable all-in-one platform for managing my US Airbnb remotely" What do you like about Lodgify? Lodgify makes it incredibly easy to manage my Airbnb property in the US while living in Ireland. Having everything in one place — calendar sync, guest ##### 2. Website Building Users value the **intuitive website builder** of Lodgify, enabling quick and hassle-free website creation and management. [ See 10 mentions ](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856864&qs=pros-and-cons#reviews) See Related User Reviews JL Joris L. Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive Short Term Rental Solution" What do you like about Lodgify? I use Lodgify to manage my serviced accommodation units. I love how it synchronizes calendars with the main OTAs like Airbnb and Booking.com. The abil ![Lauren B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren B.") LB Lauren B. 5.0/5 "Easy Setup, Great Connectivity, Needs Improved Payment Options" What do you like about Lodgify? I really love using Lodgify for my direct bookings at our micro resort in Northern Michigan. One of the features that I appreciate the most is the abi ##### 3. Booking Management Users appreciate the **efficient booking management** of Lodgify, streamlining operations and boosting direct reservations significantly. [ See 9 mentions ](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856972&qs=pros-and-cons#reviews) See Related User Reviews JL Joris L. Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive Short Term Rental Solution" What do you like about Lodgify? I use Lodgify to manage my serviced accommodation units. I love how it synchronizes calendars with the main OTAs like Airbnb and Booking.com. The abil ![Stanislav D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stanislav D.") SD Stanislav D. Small-Business (50 or fewer emp.) 5.0/5 "Lodgify Keeps Multi-Channel Property Management Organized and Saves Time" What do you like about Lodgify? I use Lodgify to manage my mom’s Airbnb and have been using it for around 8 months now. It’s been really helpful for keeping everything organized in o ##### 4. Channel Management Users value the **seamless channel management** of Lodgify, enhancing efficiency with real-time calendar syncing across platforms. [ See 8 mentions ](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856808&qs=pros-and-cons#reviews) See Related User Reviews JL Joris L. Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive Short Term Rental Solution" What do you like about Lodgify? I use Lodgify to manage my serviced accommodation units. I love how it synchronizes calendars with the main OTAs like Airbnb and Booking.com. The abil ![Stanislav D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stanislav D.") SD Stanislav D. Small-Business (50 or fewer emp.) 5.0/5 "Lodgify Keeps Multi-Channel Property Management Organized and Saves Time" What do you like about Lodgify? I use Lodgify to manage my mom’s Airbnb and have been using it for around 8 months now. It’s been really helpful for keeping everything organized in o ##### 5. Calendar Management Users value the **easy calendar synchronization** with OTAs, enhancing efficiency and centralizing all booking management. [ See 6 mentions ](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=2338389&qs=pros-and-cons#reviews) See Related User Reviews JL Joris L. Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive Short Term Rental Solution" What do you like about Lodgify? I use Lodgify to manage my serviced accommodation units. I love how it synchronizes calendars with the main OTAs like Airbnb and Booking.com. The abil ![Stanislav D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stanislav D.") SD Stanislav D. Small-Business (50 or fewer emp.) 5.0/5 "Lodgify Keeps Multi-Channel Property Management Organized and Saves Time" What do you like about Lodgify? I use Lodgify to manage my mom’s Airbnb and have been using it for around 8 months now. It’s been really helpful for keeping everything organized in o ### 5 Cons or Disadvantages of Lodgify ##### 1. Missing Features Users note the **missing features** in Lodgify, especially in expense tracking and CRM capabilities, impacting performance insights. [ See 5 mentions ](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856748&qs=pros-and-cons#reviews) See Related User Reviews JL Joris L. Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive Short Term Rental Solution" What do you dislike about Lodgify? Lodgify doesn't capture all expenses linked to your units and therefore doesn't provide an overall clear picture of your performance in the reports/an ![Stanislav D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stanislav D.") SD Stanislav D. Small-Business (50 or fewer emp.) 5.0/5 "Lodgify Keeps Multi-Channel Property Management Organized and Saves Time" What do you dislike about Lodgify? The only downside for me is the built-in website. It works, but it’s quite basic in terms of design. That said, it hasn’t been a big issue for us sinc ##### 2. Complexity Users find the **complexity of setup and features** somewhat overwhelming, especially for first-time users juggling multiple responsibilities. [ See 4 mentions ](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856991&qs=pros-and-cons#reviews) See Related User Reviews ![Emma G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma G.") EG Emma G. Small-Business (50 or fewer emp.) 5.0/5 "Reliable all-in-one platform for managing my US Airbnb remotely" What do you dislike about Lodgify? Like any software, there’s a bit of a learning curve at the beginning, especially if you’re setting everything up for the first time. However, the hel GJ Greta J. Small-Business (50 or fewer emp.) 5.0/5 "Lodgify helps me run my side hustle" What do you dislike about Lodgify? Since I’m juggling a side hustle alongside other responsibilities, learning new features can sometimes feel a bit overwhelming. The setup can take som ##### 3. Limited Customization Users wish for more **customization options** in website templates and features to enhance their experience with Lodgify. [ See 4 mentions ](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=2211652&qs=pros-and-cons#reviews) See Related User Reviews FF Florencia F. Small-Business (50 or fewer emp.) 5.0/5 "Lodgify has transformed how I manage my rentals" What do you dislike about Lodgify? The website customization could be easier and have more options, but for getting started it’s perfectly fine. Once you figure out how it works, settin FG Francina G. Small-Business (50 or fewer emp.) 5.0/5 "75% of my bookings now come directly thanks to Lodgify" What do you dislike about Lodgify? Sometimes the setup of new features can feel a bit complex, and the learning curve takes time. A few more customization options for the website builde ##### 4. Limited Features Users feel that the **limited features** of Lodgify hinder in-depth customization and advanced reporting capabilities. [ See 3 mentions ](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1856524&qs=pros-and-cons#reviews) See Related User Reviews FF Florencia F. Small-Business (50 or fewer emp.) 5.0/5 "Lodgify has transformed how I manage my rentals" What do you dislike about Lodgify? The website customization could be easier and have more options, but for getting started it’s perfectly fine. Once you figure out how it works, settin KG Kerri G. Small-Business (50 or fewer emp.) 5.0/5 "Lodgify is the tech power house behind our 70% direct booking rate" What do you dislike about Lodgify? While I’m a long-time Lodgify user (7 years!) and genuinely impressed with what they offer, there are a few areas I hope to see improved as they conti ##### 5. Payment Issues Users report frequent **payment issues** with Lodgify, including unexpected fees and complications in managing bookings effectively. [ See 2 mentions ](https://www.g2.com/products/lodgify/reviews?filters%5Bsentiment_snippet%5D=1963775&qs=pros-and-cons#reviews) See Related User Reviews ![Lauren B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren B.") LB Lauren B. 5.0/5 "Easy Setup, Great Connectivity, Needs Improved Payment Options" What do you dislike about Lodgify? I wish there was an option to split payments between guests, particularly for groups, so each can pay individually. Overall, I'm super happy with how ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "Lodgify issues" What do you dislike about Lodgify? Been on lodgify 3 months. A lot of nuances. Lodgify creates a multitude of problems as a host. -We had an airbnb guest who wanted to cancel their ## Top-Rated Alternatives [ ![Hostaway](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f67e3a07eab59c0c6e91838b97392c4b/hostaway.jpg "Hostaway") Hostaway 4.8/5(415) ](https://www.g2.com/products/hostaway/reviews) [ ![Guesty](https://images.g2crowd.com/uploads/product/hd_favicon/df8427589bb65dd44cd5efa8c3098c3a/guesty.svg "Guesty") Guesty 4.6/5(118) ](https://www.g2.com/products/guesty/reviews) [ ![Hosthub](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6c3b77a78b4b25d21fdaa6028844e6cc/hosthub.png "Hosthub") Hosthub 4.7/5(28) ](https://www.g2.com/products/hosthub/reviews) [ View All Alternatives ](https://www.g2.com/products/lodgify/competitors/alternatives) ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 6/28/2024 "Great software to manage short-term rental properties" 4/5 What do you like best about Lodgify? I love how intuitive the Lodgify web interface and mobile apps are. Review collected by and hosted on G2.com. What do you dislike about Lodgify? I find the website builder a little confusing and less user friendly than the rest of the app. Review collected by and hosted on G2.com. What problems is Lodgify solving and how is that benefiting you? I love that I can use Lodgify as a unified platform for my short term vacation rentals, including unified Inbox and Calendar to avoid double-bookings. Review collected by and hosted on G2.com. Show More Response from Lodgify Marketing Team of Lodgify [Editedit](https://www.g2.com/survey_responses/lodgify-review-9846334/official_response/edit) Hi there, Thank you for sharing your experience with Lodgify! We're thrilled that you appreciate the ease of managing your short-term rental properties using our platform. Your feedback on the website builder's usability is invaluable to us. Lodgify aims to enhance your vacation rental management with features like a unified Inbox and Calendar, ensuring smooth operations and guest communication. If you have additional insights or queries, feel free to reach out. We're here to support you throughout your rental management journey! Best regards, The Lodgify Team Current UserValidated ReviewerIncentivizedSource: Seller invite YA Yuzuru A. Small-Business (50 or fewer emp.) 8/30/2023 "Great software for small to midsized businesses" 5/5 What do you like best about Lodgify? Lodgify is simple to use and pretty self-explanatory once you get into the details. We love the built-in website builder and quick response times from the support team. We've had some difficulties transitioning over/connecting our other channels, but it all worked out in the end, and now we use Lodgify 'full-time' for both our vacation homes. What we love is that the software has its own API, making it possible for us to get data directly instead of more difficult ways while still with Booking.com. Review collected by and hosted on G2.com. What do you dislike about Lodgify? Once you start working with it, you see that it's still a bit rough around the edges, such as being able to see the placeholder strings when the website isn't loaded in fully, having to log in every time you access the page, or being brought back to the home page of your dashboard when you want to access payment settings (no redirect after logging in again). When starting out, connecting your Booking.com to the platform is difficult as you need an onboarding call that would cost you $25 if you couldn't make it, had to leave in the middle, or didn't cancel 24 hours prior. Another thing was not having Booking.com children included in the number of guests in your vacation rental. In the end, the company is a startup and still has some things to 'iron out' but with the very helpful support team and their wiki, we've come to love it. Review collected by and hosted on G2.com. What problems is Lodgify solving and how is that benefiting you? It solved our problem of having multiple platforms where we offered our vacation home services and syncing them up so that we wouldn't have to worry about double booking or miscommunication. Another thing is that now, when we have a direct booking per phone or e-mail, we can just very easily put it down in the same calendar as a booking and have it all neatly arranged in one place. Review collected by and hosted on G2.com. Show More Response from Lodgify Marketing Team of Lodgify [Editedit](https://www.g2.com/survey_responses/lodgify-review-8547756/official_response/edit) Hello Yuzuru, Thank you for taking the time to share your feedback on Lodgify. We appreciate your detailed review and insights into what you like best about our platform, as well as areas where you see room for improvement. We're delighted to hear that you find Lodgify simple to use, with a user-friendly website builder and responsive support team. Your feedback on the transition and channel connections is valuable to us, and we're glad that things worked out for you in the end. We take your comments about certain rough edges into consideration as we continually work to enhance the user experience. Your feedback on login issues and the Booking.com integration process is noted, and we'll strive to make these processes smoother. Here we have some of our latest tips & tricks on Lodgify: https://www.lodgify.com/blog/visibility-bookingcom/ We're thrilled to hear that Lodgify has helped you manage multiple vacation rental platforms more efficiently and reduced the risk of double bookings or miscommunication. Our aim is to simplify property management for our users, and your experience reinforces that goal. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to support your vacation rental business. Best wishes, The Lodgify Team. [See how Lodgify improved](https://www.lodgify.com/blog/visibility-bookingcom/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Vaibhav S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vaibhav S.") VS Vaibhav S. Senior Engineer Small-Business (50 or fewer emp.) 8/30/2023 "Empower Your Vacation Rentals with Lodgify: A Comprehensive Platform Review" 4.5/5 What do you like best about Lodgify? 1. Website Creation: Lodgify provides a user-friendly website creator, designed per needs of vacation rental businesses. 2. It comes as bundled with Booking Management, as addon. 3. Online Payment is already inplace, masking it a complete pakage. 4. This solution seems to be quite robust and scalble with good reach of customer end Review collected by and hosted on G2.com. What do you dislike about Lodgify? 1. Efforts are required to start working on this tool, so yes a learning curve is there. 2. For a giant propert mamangemnet firm this tool is not best fit, though its perfectly fome for those who manages small and mid property ownership 3. Tool is dependent on network availability. Review collected by and hosted on G2.com. What problems is Lodgify solving and how is that benefiting you? 1. Setting up the propert managemnet on network available and accessible environment without the overhead of basic setups and configurations. 2. Accepting booking and maintaing the inventory, its all automated. 3. Payment management. 4. It helped to fetch the potencial of reaching out to customer 5.Integration with different other channels OTAs (Online Travel Agents), Review collected by and hosted on G2.com. Show More Response from Lodgify Marketing Team of Lodgify [Editedit](https://www.g2.com/survey_responses/lodgify-review-8544174/official_response/edit) Hello Vaibhav, Thank you for sharing your comprehensive review of Lodgify. We appreciate your feedback and insights into what you like best about our platform, as well as areas where you see room for improvement. We're glad to hear that you find our website creation, booking management, and online payment features valuable for vacation rental businesses. We're committed to providing a robust and scalable solution for property owners, and we're continuously working to enhance our platform. Regarding the learning curve and suitability for larger property management firms, we understand that different businesses have different needs, and we strive to cater to a wide range of property owners, from small to mid-sized businesses. Your feedback helps us understand where we can make improvements to better meet your needs. Your point about network dependency is noted, and it's a consideration we take seriously as we aim to provide a reliable and accessible platform for our users. Once again, thank you for your detailed review. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to support your property management efforts. We also keep our users up to date on our product, here is our latest blog post: https://www.lodgify.com/blog/lodgify-product-updates-april-2024/ Best wishes, The Lodgify Team [See how Lodgify improved](https://www.lodgify.com/blog/lodgify-product-updates-april-2024/) Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mark V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark V.") MV Mark V. Small-Business (50 or fewer emp.) 8/29/2023 "Amazing team, amazing product" 5/5 What do you like best about Lodgify? The team makes the product. This is a leading rental management tool, and I have tried a few, the differences are really minimal. So why am I leaving 10 stars? The team. The team proactively reached out to me when one of my rentals were having issues, did not mention that I had made a mistake during the enrollment, and generally were supportive of me and my business. Something will go wrong. When you choose any product. It's just a fact of life. What matters here is that it is resolved before you even think to check your email. I don't know how, I thought their enrollment was automated (it is, I had just mistyped something) -- nevertheless, a real person picked it up as fast as an automated system would. No, I'm not kidding, I'm being paid for this review, but as a technology professional, I could not tell, nor did I expect, that a real person picked up my request within a minute. Not to put any pressure on you Lodgify :) If you enter all the details correctly, it will just work, but if not, it will just work. They knew the intricaties of the Booking.com system I was using, and despite Booking.com being trash, they managed to work around it. I don't even open the awful Booking.com app. I just use Lodgify. It lets me actually charge a guest's card. Booking.com... does not, even though that's the minimum you would expect. Lodgify makes up for the inadequacies of Lodgify, but does charge a fee unless you are on the pro plan, though having lost about a hundred before I started Lodgify, I don't mind paying this, knowing I can upgrade to fee-free if I make a certain amount of bookings, it's all about saving time, and I definitely save that 1% in stress and time. I don't even use the excellent Airbnb app, I just have Lodgify installed, I have never needed more. At first I didn't trust it fully (as you shouldn't) and checked all apps, but after a while, as there were no issues, and everything was synced quickly, I decided to stop checking Airbnb and Pulse apps. I LOVE having a single-pane-of-glass to manage my business. When you open up the TypeForm page to link a connection, suspend judgement for a moment, it looks like a survey that is picked up by a real person, and you think you'll have to wait for a few hours. THIS IS AUTOMATED. So rest assured, it will be added within 5 minutes. Unless, of course, like me, you fat finger something, then a person will pick it up and remedy it if they know what you mean, but they are very careful, they double-check everything. That being said, they will not ask useless questions. tl;dr amazing team, product is automated, product makes up for the no-doubt-awful systems you will be linking into it. Review collected by and hosted on G2.com. What do you dislike about Lodgify? There is a 1% fee on top of the Stripe fee when using Stripe. I don't think it costs them anything to do, yet they charge for it. I would not mind a flat fee, but I don't think they should be entitled to a percentage. HOWEVER, and this is a big HOWEVER: I do not understand how Booking.com works, I think if a person must make the payment manually, a Lodgify employee, as there needs to be a captcha, it makes sense to charge, though unfortunately I must still make the statement that it should not be a percentage. I suppose it assures people that they will always make 99%, and this may not always be the case when they use a flat fee, so it may all balance out. Review collected by and hosted on G2.com. What problems is Lodgify solving and how is that benefiting you? Lodgify solves the problem that Booking.com is an awful product and has been for decades, they know they are, and don't care about their users. Lodgify care and they have created tools on top of the channel connection for it. You can send automated AI replies, charge cards with your payment processor, and much more. I also love that there is a frontend for direct bookings, that requires zero setup. I literally spent less than 5 minutes, and it is running on my own custom domain, with HTTPS. Amazing. No reverse proxy setup required, no extra fee for using your own domain. Just the right design decision in this respect. Review collected by and hosted on G2.com. Show More Response from Lodgify Marketing Team of Lodgify [Editedit](https://www.g2.com/survey_responses/lodgify-review-8541588/official_response/edit) Hello Mark, We truly appreciate your detailed and enthusiastic feedback about Lodgify! It's fantastic to hear that you've had such a positive experience with our platform and our team's support. We're dedicated to making property management as efficient and stress-free as possible, and we're delighted to have been able to help you in your business endeavors. Regarding the fee structure, your feedback is noted. We continuously evaluate and improve our offerings, so we'll take your comments into consideration for future enhancements. Thank you for your valuable insights, and if you ever have more questions or need assistance, please don't hesitate to reach out. We're here to support you! Be sure to check out our blog for our product updates, here is the latest post: https://www.lodgify.com/blog/lodgify-product-updates-april-2024/ Best wishes, The Lodgify Team. [See how Lodgify improved](https://www.lodgify.com/blog/lodgify-product-updates-april-2024/) Current UserValidated ReviewerIncentivizedSource: Seller invite DK Dewayne K. Small-Business (50 or fewer emp.) 1/23/2024 "Overall done most of what I wanted." 4/5 What do you like best about Lodgify? The program works well and is user friendly after getting to know some of it. It definitely saves me time and effort. Works well with most other programs. They answer the phone and help with problems. Review collected by and hosted on G2.com. What do you dislike about Lodgify? The system is limited and doesn't integrate perfectly with the other programs. They don't explain the problems much. Review collected by and hosted on G2.com. What problems is Lodgify solving and how is that benefiting you? Many of the things I used to do where very manual. Most are now automated. Review collected by and hosted on G2.com. Show More Response from Lodgify Marketing Team of Lodgify [Editedit](https://www.g2.com/survey_responses/lodgify-review-9141485/official_response/edit) Dear Dewayne, Thank you for sharing your experience with Lodgify! We're thrilled to know that the platform has been user-friendly and efficient for you, saving you time and effort. We appreciate your positive feedback on our customer support. We understand that seamless integration is important, and we're actively working on improving it. Your input regarding communication on issues is noted, and we'll strive to provide clearer explanations. It's great to hear that Lodgify has automated many manual tasks for you. If you have any specific suggestions or areas you'd like us to focus on, please let us know. Also, be sure to check out our blog for the latest product updates. Here is our latest post: https://www.lodgify.com/blog/lodgify-product-updates-april-2024/ Thank you for choosing Lodgify. If there's anything else you need or any questions you have, feel free to reach out. We value your feedback as it helps us enhance our services. Warm wishes, The Lodgify Team [See how Lodgify improved](https://www.lodgify.com/blog/lodgify-product-updates-april-2024/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 1/5/2024 "Premium pricing for a PMS that lacks key PMS features" 3/5 What do you like best about Lodgify? Simply put, I would not be using Lodgify if it weren't for their booking widget. They've invested time/energy/effort into their direct booking site customization + booking widget. That's the sole reason I'm using lodgify as other alternatives (mainly guesty) are lacking in this area. That said, the core components of this PMS are severely lacking and/or have bugs littered throughout the product. Review collected by and hosted on G2.com. What do you dislike about Lodgify? - Pricing. Lodgify is too expensive at the middle tier. Upgrading to the ultimate tier boosts the costs even more for features that should be in the core pricing tier. - Lack of any usable analytics in the professional tier. Even though I'm spending upwards of $700/year for 2 listings, I'm still forced to download a CSV and sum up my earnings in a manual spreadsheet. This is how analytics was done for software in the late 1990s, not today. - Bugs littered throughout the product with little transparency from the developer team about what was fixed in the most recent release. - Support doesn't have live chat and takes roughly 24-48 hours to respond to a simple email request that should be a simple question. Review collected by and hosted on G2.com. What problems is Lodgify solving and how is that benefiting you? Direct booking abilities on our own booking website, staywithterra.com. Review collected by and hosted on G2.com. Show More Response from Lodgify Marketing Team of Lodgify [Editedit](https://www.g2.com/survey_responses/lodgify-review-9086736/official_response/edit) To our valued customer, We apologize for any inconvenience you have experienced. Your feedback regarding pricing, analytics, bugs, and support response time is valuable to us. We will use this information to make necessary improvements for a better customer experience. If there is anything else you want to share or need assistance with, feel free to contact us anytime. Best wishes, The Lodgify Team Validated ReviewerSource: Organic ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") UL Verified User in Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 9/17/2023 "Great onboarding" 4/5 What do you like best about Lodgify? If you're new to the vacation rental business lodgify is a great way to start. The platform takes care of a lot of stuff that you'd otherwise have to learn how to do yourself. It saves time at the beginning. Automation is also a huge plus. I can't compare with others but I've had a great experience so far Review collected by and hosted on G2.com. What do you dislike about Lodgify? The fact that I can't set up everything on lodgify and rely on it to sync with all OTAs. For booking, there's A,B, C that i need to set up on booking itself. For Airbnb it's X, Y and Z. You need to remember a lot of stuff, but I guess that's not lodgify's fault. And they do a great job at offering tutorials for every issue or question you might have Review collected by and hosted on G2.com. What problems is Lodgify solving and how is that benefiting you? The payment gateway was a headache for me. Safety, taxes, fees. I was overwhelmed by everything I needed to manage on my own. Lodgify makes it really easy for me Review collected by and hosted on G2.com. Show More Response from Lodgify Marketing Team of Lodgify [Editedit](https://www.g2.com/survey_responses/lodgify-review-8624166/official_response/edit) To our wonderful reviewer, Thank you for sharing your positive experience with Lodgify's onboarding process. We're delighted to hear that it has provided you with a seamless entry into the vacation rental business and saved you valuable time. We understand your comment about setting up different configurations on various OTAs, and while it can be a bit intricate, we appreciate your understanding that this is not a limitation specific to Lodgify. We're glad to hear that our tutorials have been helpful in addressing any questions or issues you've encountered. Furthermore, check out our blog where we post the latest tips & tricks on Lodgify. Here's one about using Booking.com: https://www.lodgify.com/blog/visibility-bookingcom/ It's great to know that Lodgify has made managing the payment gateway, safety, taxes, and fees easier for you. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to continue making your experience as smooth as possible. Best wishes, The Lodgify Team [See how Lodgify improved](https://www.lodgify.com/blog/visibility-bookingcom/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dane A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dane A.") DA Dane A. Executive Director Small-Business (50 or fewer emp.) 11/16/2023 "Exceptional customer service, seamless experience" 5/5 What do you like best about Lodgify? I signed up for this platform due to the price. Rest assured, just because it is affordable, Lodgify does not compromise on quality. I appreciate the quick responses from the engaged customer service team, the platform is very easy to use (my first PMS experience) and they make integration easy. 10/10 Review collected by and hosted on G2.com. What do you dislike about Lodgify? The website building tool could have more templates Review collected by and hosted on G2.com. What problems is Lodgify solving and how is that benefiting you? Booking across multiple platforms. Review collected by and hosted on G2.com. Show More Response from Lodgify Marketing Team of Lodgify [Editedit](https://www.g2.com/survey_responses/lodgify-review-8888070/official_response/edit) Dear Dane, Thank you for sharing your positive experience with Lodgify's customer service and user-friendly platform. Your feedback on affordability without compromising quality is appreciated. We're committed to continuous improvement, and your input on the website building tool is noted. Be sure to check out our blog for our product improvements! Here is our latest post: https://www.lodgify.com/blog/lodgify-product-updates-april-2024/ If you have additional insights or if there's anything specific you'd like assistance with, feel free to reach out. We're here to ensure your multi-platform booking experience remains seamless. Thank you for choosing Lodgify! Warm wishes, The Lodgify Team [See how Lodgify improved](https://www.lodgify.com/blog/lodgify-product-updates-april-2024/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Nitin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitin S.") NS Nitin S. Freelance Graphic Designer Small-Business (50 or fewer emp.) 7/30/2023 "Top-notch software for handling short-term accommodations" 4/5 What do you like best about Lodgify? Choosing Lodgify as our booking engine and channel manager has been a game-changer for my business. The booking engine and channel manager were my main challenges, but with Lodgify, everything synced seamlessly. The LITE program allowed me to start with minimal risk and upgrade my facilities based on feedback. The ability to adjust my product features in response to real-time feedback has been precious. Review collected by and hosted on G2.com. What do you dislike about Lodgify? While I've had a fantastic experience with Lodgify, a few areas could use some improvement. The entry cost of 3.9% for the LITE program might seem a bit high for startups like mine. It would be great if Lodgify could provide initial technical support during the setup phase, even if it's just for a limited number of hours. Review collected by and hosted on G2.com. What problems is Lodgify solving and how is that benefiting you? Before using Lodgify, managing my vacation rental business felt like navigating through a dark nebula. The absence of a dependable booking engine and channel manager left me dealing with scattered reservations and fearing overbooking. With their support, I've been able to confidently advance my vacation rental business, knowing that my bookings are in safe hands. Lodgify's booking engine and channel manager brought orders to my reservations, streamlining and synchronizing all my properties under their umbrella. No more juggling multiple platforms – it felt like magic! Review collected by and hosted on G2.com. Show More Response from Lodgify Marketing Team of Lodgify [Editedit](https://www.g2.com/survey_responses/lodgify-review-8377496/official_response/edit) Hello Nitin, Thank you for your positive feedback! We're thrilled that Lodgify has been a game-changer for your business. Our flexible features and syncing capabilities have helped streamline your operations. We appreciate your input on pricing and technical support during setup. We do have initial technical support for all our customers. Rest assured, we're always looking to enhance our offerings. Be sure to check out our blog to stay up to date on all our product updates! Here is out latest one: https://www.lodgify.com/blog/lodgify-product-updates-april-2024/ Your vacation rental success is our priority, and we're glad to be part of your journey! Best wishes, The Lodgify Team. [See how Lodgify improved](https://www.lodgify.com/blog/lodgify-product-updates-april-2024/) Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![sachin k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sachin k.") SK sachin k. Technical Consultant Small-Business (50 or fewer emp.) 9/27/2023 "One stop solution for Rental Services" 4/5 What do you like best about Lodgify? 1) With the help of Lodgift you can sync your calendars and rates for property very easily to manage and increase number of bookings without any brokerage. 2) It gives you multiple options for processing payments with verified payment providers like paypal, credit cards etc. Review collected by and hosted on G2.com. What do you dislike about Lodgify? 1) Initially I found dealing with the customer support team is frustrating but I got the answer so all ok. 2) The pricing for starter license is charging some percentage with each booking which I think can be reduced. Review collected by and hosted on G2.com. What problems is Lodgify solving and how is that benefiting you? 1) It provided my multiple options for booking a property as per my budget. 2) I got multiple options for processing payment as per my ease. 3) I got notifications on time. Review collected by and hosted on G2.com. Show More Response from Lodgify Marketing Team of Lodgify [Editedit](https://www.g2.com/survey_responses/lodgify-review-8666608/official_response/edit) Dear Sachin, Thank you for your valuable feedback! We're delighted to hear that Lodgify has provided you with convenient solutions for managing bookings and processing payments. We appreciate your understanding regarding the initial customer support experience, and we're here to assist you whenever needed. Your input about pricing is noted, and we continually strive to offer competitive and fair rates. Be sure to check out our blog for the latest updates, here is out latest post: https://www.lodgify.com/blog/lodgify-product-updates-april-2024/ If you have any more suggestions or questions, please feel free to reach out. We're here to ensure your experience with Lodgify remains excellent. Warm wishes, The Lodgify Team [See how Lodgify improved](https://www.lodgify.com/blog/lodgify-product-updates-april-2024/) Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Vacation Rental](https://www.g2.com/categories/vacation-rental)[Channel Management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e) ##### Explore More [best cloud infrastructure monitoring software](https://www.g2.com/discussions/what-s-the-best-cloud-infrastructure-monitoring-software)[Is GTM Workspace by ZoomInfo actually worth the cost for a team of 10 salespeople, or are there more affordable alternatives that are just as accurate?](https://www.g2.com/discussions/is-gtm-workspace-by-zoominfo-actually-worth-the-cost-for-a-team-of-10-salespeople-or-are-there-more-affordable-alternatives-that-are-just-as-accurate)[What are the top robotic process automation tools for startups ?](https://www.g2.com/discussions/what-are-the-top-robotic-process-automation-tools-for-startups) [customer success tools](https://www.g2.com/discussions/which-customer-success-tools-make-the-biggest-difference-in-your-day-to-day-work)[What are the top encryption key management vendors for HIPAA and SOC 2 compliance requirements?](https://www.g2.com/discussions/what-are-the-top-encryption-key-management-vendors-for-hipaa-and-soc-2-compliance-requirements%20)[Pros and Cons Details](https://www.g2.com/products/lodgify/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)