Ronald Dominique P.
RP
Ronald Dominique P.
Special Projects Head
Mid-Market (51-1000 emp.)
"System Improvement and Development"
4.5/5
What do you like best about Locus?

I like the realtime progress of the data as well as the detailed version and interaction with the Operation and Driver. Review collected by and hosted on G2.com.

What do you dislike about Locus?

There are certain things that didn't consider in the system like addresses, reports creation and API Interaction etc. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"A Valuable Logistics Partner"
4/5
What do you like best about Locus?

Locus doesn't rest on their laurels. They regularly release updates and new features based on client feedback.

The visual route planning interface makes it simple to monitor all ongoing deliveries and make real-time adjustments when needed. Customizable categorization and implementation of same logics in different use cases. Customer support is prompt with providing updates and readily available. Locus is being used on a daily basis in our organization and we rarely experience any downtime. Following thorough collaboration between our technical department and the Locus implementation team, we have established a clear pathway toward achieving the anticipated outcomes. Review collected by and hosted on G2.com.

What do you dislike about Locus?

While the customer support team demonstrates commendable responsiveness via email , the establishment of a dedicated point of contact would significantly enhance operational efficiency and streamline our communication processes. This way our whole team could access and be aware of all the features provided by the Locus team.

The platform offers an extensive range of features as discussed and promised, however, certain functionalities appear to be in various stages of refinement. more defined timeline for submitted requirements' implementation would enhance our collaborative workflow. Review collected by and hosted on G2.com.

Darwin D.
DD
Darwin D.
General Manager
Mid-Market (51-1000 emp.)
"Excellent logistics partner"
5/5
What do you like best about Locus?

Ability to remodel the software based on our feedback and experiences. Locus have a great team, headed by our Account Manager Mr Mohit, who does site visits and have constant communication with us, showing results and giving advice to our team. Review collected by and hosted on G2.com.

What do you dislike about Locus?

Nothing to dislike, excellent logistics partner Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Locus is the benchmark for all routing solutions out in the market"
5/5
What do you like best about Locus?

Locus's UI & UX is clearly one of the best in the market, the flexibility it offers in incorporating new solutions is commendable too. But the most important thing is the support you get from the team especially the CSM, TAM are always available.

Highly resilient product, hasn't broken or caused since the day we have started using it. Review collected by and hosted on G2.com.

What do you dislike about Locus?

Locus does not take a 'no' for an answer, they work closely with us trying to solve our business problems as one of their own however complicated it is. They don't only build solutions which suits all the clients globally but they invest time in building solutions for specific business use cases which might be limited to a single client only. Review collected by and hosted on G2.com.

MN
Mnaoj N.
Head Customer Care & MSP Operation
Enterprise (> 1000 emp.)
"Great App for last mile delivery"
5/5
What do you like best about Locus?

Effective tool to manage the last mile delivery Review collected by and hosted on G2.com.

What do you dislike about Locus?

Better customizable Dashboard according to the need of the business

Better training- Refresher training

More effective geo tagging based travel distance captured by the App based on the address- Locus should pick up Lat Long based on the address- Today google can do the same, Automate the same in the app Review collected by and hosted on G2.com.

anh cảnh h.
AH
anh cảnh h.
Software Quality Assurance Tester
Enterprise (> 1000 emp.)
"Locus is highly appreciated for its smart features"
5/5
What do you like best about Locus?

As a system manager, I rely on Locus to optimize routes and streamline our logistics operations effectively Review collected by and hosted on G2.com.

What do you dislike about Locus?

One limitation of Locus is the lack of flexibility in customizing certain features to fit specific business requirements Review collected by and hosted on G2.com.

Arun Kumar S.
AS
Arun Kumar S.
Head of Operations
Mid-Market (51-1000 emp.)
"Starquik <> Locus"
4.5/5
What do you like best about Locus?

Locus has given us lot of stability operationally. While we haven't used Locus to the full extent because of integration limitations at our end. Review collected by and hosted on G2.com.

What do you dislike about Locus?

Some of the delivery app features were not as per our expectations, ex: scanning of crates Review collected by and hosted on G2.com.

Nhật Huy B.
NB
Nhật Huy B.
Operation analyst
Enterprise (> 1000 emp.)
"The software features are intelligent and user-friendly interface"
4/5
What do you like best about Locus?

It can help our company manage our fleet more easily, optimizing both time and effort Review collected by and hosted on G2.com.

What do you dislike about Locus?

Currently, everything is going well..... Review collected by and hosted on G2.com.

Vũ L.
VL
Vũ L.
System Assistant Manager
Enterprise (> 1000 emp.)
"LOCUS is a good tool"
4.5/5
What do you like best about Locus?

It is a digital tool to help our customer can control their delivery planning and capture all information on field Review collected by and hosted on G2.com.

What do you dislike about Locus?

It is good for customer in medium and big size. But it is not good enough for customer in small size.

There is no way to help mix truck and bike model

One plan only use on 1 device and cross-dock model did not support by current locus solution Review collected by and hosted on G2.com.

Sahil S.
SS
Sahil S.
Head-Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Locus Feedback"
4/5
What do you like best about Locus?

Orchestration feature that Locus has where we have multiple carriers to choose from as per the order need. Review collected by and hosted on G2.com.

What do you dislike about Locus?

Planning tools and other important features which should be available out of the box need to be paid for. Should be made available right away. Review collected by and hosted on G2.com.