Lalit B.
LB
Lalit B.
ORM Manager - Digital Marketing
Small-Business (50 or fewer emp.)
"Impressive Technological Advancements with Locobuzz 3.0"
4/5
What do you like best about Locobuzz?

Locobuzz has come a long way in terms of technological advancements since version 1.0 and now 3.0. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Intermittent lagging issues sometimes especially while generating a response while using response genie Review collected by and hosted on G2.com.

Jeswin J.
JJ
Jeswin J.
Mid-Market (51-1000 emp.)
"User Friendly Tool"
5/5
What do you like best about Locobuzz?

The CRM is very user-friendly, and the team members are always ready to provide support. Their cooperative attitude makes the experience even better. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

The analytics could be improved to be more detailed and descriptive. Review collected by and hosted on G2.com.

sindhusree n.
SN
sindhusree n.
Manager
Enterprise (> 1000 emp.)
"Excellent Team and Product Make a Winning Combo"
5/5
What do you like best about Locobuzz?

Very good team & great product. Impressive Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Customisation can be done more based on client team Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"User-Friendly CRM with Excellent Support, Needs Smarter Notifications"
4/5
What do you like best about Locobuzz?

The CRM is user-friendly, making it easy to navigate and use. The team members are consistently available to offer support, and their cooperative attitude truly enhances the overall experience. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

The forward function could use some enhancements, and it would be beneficial to introduce a more AI-driven pop-up notification system for high-risk alerts. Review collected by and hosted on G2.com.

Juhi A.
JA
Juhi A.
Team Lead
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Locobuzz is the best CX tool out there"
5/5
What do you like best about Locobuzz?

A big shoutout to Locobuzz for being an incredible partner on our ORM journey! The platform’s powerful features and adaptability have been invaluable in streamlining our processes and enhancing our efficiency.

A special thanks to Jinisha for her unwavering support and deep expertise in helping us make the most of Locobuzz. Her guidance, especially in customizing the reports to fit our unique requirements, has been a game-changer.

Locobuzz, combined with the dedicated support from their team, has truly elevated our experience. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

I do not dislike anything about Locobuzz Review collected by and hosted on G2.com.

Ankush S.
AS
Ankush S.
Customer Experience Lead
Small-Business (50 or fewer emp.)
"Supportive Social Media partner"
4.5/5
What do you like best about Locobuzz?

I prefer the User friendly interface and real time capabilities to monitor all the chatter about our product across all Social Media channels, this really help us to be on top of any feedbacks or complaints that we receive on these platofms and take necessary actions to rectify and improve the same.

Customer succcess team have been really helpful and proactive in terms of providing ample support whener it is needed. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Only thing that I believe can be improved is the dashboard customization options to give a more clear picture for their users , so that it can be modified as per the clients need. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"AI Action Features Make Workflow Effortless"
4.5/5
What do you like best about Locobuzz?

The new AI action ability features are extremely convenient to use. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

The reporting features could offer more depth and provide more useful information. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Smooth experience"
4/5
What do you like best about Locobuzz?

Locobuzz has a wide options to explore, and all the data you need can be extracted and bifurcated easily. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

The only thing we disliked was that only one person can log in at a time. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Since Anand started servicing, it's been good"
3.5/5
What do you like best about Locobuzz?

I feel the tool captures relevant data and helps us quite a bit for ORM. But client servicing was lacking in the past and i feel with Anand it's solved Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Expensive. I feel is a bit more expensive vs other companies Review collected by and hosted on G2.com.

Ankush P.
AP
Ankush P.
ORM Assistant Manager
Mid-Market (51-1000 emp.)
"Great tool with easy UI and good insights to understand your audience !"
5/5
What do you like best about Locobuzz?

The tool offers an easy-to-use UI and rich features, making navigation and functionality smooth for users. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

There’s nothing as such to point out, everything has been smooth, intuitive, and well-organized throughout the experience. Review collected by and hosted on G2.com.