PS

Parag S.

Assistant manager social media

Small-Business (50 or fewer emp.)

10/15/2025

"Smooth UI, Detailed Listening Section, and Excellent Support"

5/5

What do you like best about Locobuzz?

The UI is incredibly smooth, making the tool a pleasure to work with. The listening section provides complete end-to-end details, and the support staff is excellent Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Everything about Locobuzz is great, I didn’t find anything to dislike. Review collected by and hosted on G2.com.

VA

Varsha A.

Manager- customer support

Mid-Market (51-1000 emp.)

10/8/2025

"Easy to use"

4/5

What do you like best about Locobuzz?

It has multiple features that help us understand the data. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Currently, there is nothing to dislike, but the portal occasionally works very slowly, which impacts its performance. Review collected by and hosted on G2.com.

KV

karan v.

Senior manager

Enterprise (> 1000 emp.)

11/5/2025

"Exceptional Support and Effortless Usability"

5/5

What do you like best about Locobuzz?

Team is helpful and available on call. Tool & ui is very simple to use Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Nothing in specific ....................... Review collected by and hosted on G2.com.

AM

Ashvi M.

Sr. Team Lead

Mid-Market (51-1000 emp.)

11/3/2025

"Effortless Automation with Reliable Support"

4.5/5

What do you like best about Locobuzz?

Automation is easily possible. Got it checked for my requirements and always had a solution Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Currently no major issues, support is also available. Review collected by and hosted on G2.com.

NS

Nisar S.

Manager

Mid-Market (51-1000 emp.)

8/28/2025

"The overall experience was good. The customer success team is very helpful, specially Anand Mishra."

5/5

What do you like best about Locobuzz?

Ease of Implementation, Ease of Integration, Customer Support. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Sometime, there is a delay in receiving data. Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

Locobuzz helps us streamline online reputation management by consolidating all brand conversations across platforms in one place. It enables quick tracking of customer queries, complaints, and feedback, ensuring no mention is missed. This has improved our response turnaround time, accuracy, and efficiency in managing brand reputation. Review collected by and hosted on G2.com.

SS

Simran S.

Team Manager

Mid-Market (51-1000 emp.)

11/4/2025

"Till now good experience"

4.5/5

What do you like best about Locobuzz?

Quick responses for any highlighted issues Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Nothing is wrong with them , properly designed Review collected by and hosted on G2.com.

PA

Priya A.

Social Media Executive

Mid-Market (51-1000 emp.)

10/9/2025

"Simple to operate"

4.5/5

What do you like best about Locobuzz?

It has multiple features that help us understand the data. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Right now, there’s nothing to dislike, but sometimes the portal runs slowly, which affects its performance. Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

Locobuzz helps in managing customer interactions across multiple platforms from one place. It tracks feedback, queries, and complaints efficiently, which saves time and improves customer response. The analytics and reports also help in understanding audience sentiment and enhancing overall brand experience. Review collected by and hosted on G2.com.

IS

Isha S.

ORM Manager

Enterprise (> 1000 emp.)

10/8/2025

"Great Dashboard"

4.5/5

What do you like best about Locobuzz?

We have been able to gather detailed insights and analyses, allowing us to see the bigger picture without requiring much manual intervention. This has helped our organization develop a robust QRS and enhance our social listing. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

The AI models they use could be further developed to enhance the dashboard's performance. Review collected by and hosted on G2.com.

AA

Verified User in Automotive

Mid-Market (51-1000 emp.)

3/5/2026

"Love the AI Feature"

4.5/5

What do you like best about Locobuzz?

AI feature integration and auto classification Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

No downside i found till now once you learn its a good platform Review collected by and hosted on G2.com.

BJ

Bhumika J.

Online reputation manager

Small-Business (50 or fewer emp.)

10/27/2025

Guest users or non-business users of the software, not included in G2 scores.

"Impressive AI and UI, But Ticket Updates Are Slow"

3.5/5

What do you like best about Locobuzz?

Ai features and perfect UI UX. Loci buzz not only helps us maintain brand credibility. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Delayed in reflecting tickets, notification overload, response time lag, limited sentiment accuracy Review collected by and hosted on G2.com.