--- title: Locobuzz Reviews meta\_title: 'Locobuzz Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 132 reviews by the users' company size, role or industry to find out how Locobuzz works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 132 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing ---

### Locobuzz Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of Locobuzz, aided by its intuitive CRM and supportive team. [(22 mentions)](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1554327&qs=pros-and-cons#reviews)

Users commend Locobuzz for its **helpful features** , enhancing user experience with quick insights and excellent support. [(21 mentions)](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1554621&qs=pros-and-cons#reviews)

Users commend Locobuzz for its **powerful AI-enabled features** that enhance social media listening and reporting capabilities. [(18 mentions)](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1550192&qs=pros-and-cons#reviews)

Users appreciate the **efficiency** of Locobuzz, praising its user-friendly interface and seamless workflow automation for complex tasks. [(13 mentions)](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1553905&qs=pros-and-cons#reviews)

Users commend Locobuzz for its **excellent customer support** , featuring responsive teams and effective training that enhance user experience. [(12 mentions)](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1552662&qs=pros-and-cons#reviews)

Users express frustration with the **slow loading** times of Locobuzz, leading to performance issues during use. [(7 mentions)](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1553662&qs=pros-and-cons#reviews)

Users feel that **improvement is needed** in dashboard customization and AI features to enhance overall performance. [(5 mentions)](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1549102&qs=pros-and-cons#reviews)

Users find the **limited features** of Locobuzz lacking depth, affecting usability and overall experience. [(5 mentions)](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1549136&qs=pros-and-cons#reviews)

Users often face **login issues** and auto logouts, which can lead to frustration and delays in their workflow. [(5 mentions)](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1549253&qs=pros-and-cons#reviews)

Users report **performance issues** including lag and slow portal response times, affecting their overall experience. [(5 mentions)](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1552346&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Locobuzz

##### 1. Ease of Use

Users appreciate the **ease of use** of Locobuzz, aided by its intuitive CRM and supportive team.
[
See 22 mentions
](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1554327&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rajeev N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajeev N.")
RN

Rajeev N.

5.0/5

"Unmatched for Social Media Escalation and SLAs"

What do you like about Locobuzz?

I find Locobuzz incredibly valuable for social media escalation handling due to its real-time alerts for negative sentiments or high-impact issues, wh

 ![Udit yashvardhan s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Udit yashvardhan s.")
US

Udit yashvardhan s.

4.5/5

"Streamlines Social Media Management Efficiently"

What do you like about Locobuzz?

I love how Locobuzz streamlines customer interactions across multiple platforms, making it incredibly easy to monitor, respond to, and resolve issues

##### 2. Helpful

Users commend Locobuzz for its **helpful features** , enhancing user experience with quick insights and excellent support.
[
See 21 mentions
](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1554621&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rajeev N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajeev N.")
RN

Rajeev N.

5.0/5

"Unmatched for Social Media Escalation and SLAs"

What do you like about Locobuzz?

I find Locobuzz incredibly valuable for social media escalation handling due to its real-time alerts for negative sentiments or high-impact issues, wh

 ![Abdul A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdul A.")
AA

Abdul A.

Small-Business (50 or fewer emp.)

4.0/5

"Going good so far in terms to speedy execution, too new for a detailed review."

What do you like about Locobuzz?

The speed of execution, particularly in terms of how quickly we're able to address customer's queries.

##### 3. Features

Users commend Locobuzz for its **powerful AI-enabled features** that enhance social media listening and reporting capabilities.
[
See 18 mentions
](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1550192&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Udit yashvardhan s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Udit yashvardhan s.")
US

Udit yashvardhan s.

4.5/5

"Streamlines Social Media Management Efficiently"

What do you like about Locobuzz?

I love how Locobuzz streamlines customer interactions across multiple platforms, making it incredibly easy to monitor, respond to, and resolve issues

 ![Shailesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shailesh G.")
SG

Shailesh G.

5.0/5

"Powerful Tool with AI Features and Easy Setup"

What do you like about Locobuzz?

I find Locobuzz to be excellent for social media listening and complaints tracking purposes. The AI-enabled features make it a powerful tool, especial

##### 4. Efficiency

Users appreciate the **efficiency** of Locobuzz, praising its user-friendly interface and seamless workflow automation for complex tasks.
[
See 13 mentions
](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1553905&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rajeev N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajeev N.")
RN

Rajeev N.

5.0/5

"Unmatched for Social Media Escalation and SLAs"

What do you like about Locobuzz?

I find Locobuzz incredibly valuable for social media escalation handling due to its real-time alerts for negative sentiments or high-impact issues, wh

 ![Abdul A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdul A.")
AA

Abdul A.

Small-Business (50 or fewer emp.)

4.0/5

"Going good so far in terms to speedy execution, too new for a detailed review."

What do you like about Locobuzz?

The speed of execution, particularly in terms of how quickly we're able to address customer's queries.

##### 5. Customer Support

Users commend Locobuzz for its **excellent customer support** , featuring responsive teams and effective training that enhance user experience.
[
See 12 mentions
](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1552662&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Abdul A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdul A.")
AA

Abdul A.

Small-Business (50 or fewer emp.)

4.0/5

"Going good so far in terms to speedy execution, too new for a detailed review."

What do you like about Locobuzz?

The speed of execution, particularly in terms of how quickly we're able to address customer's queries.

 ![Udit yashvardhan s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Udit yashvardhan s.")
US

Udit yashvardhan s.

4.5/5

"Streamlines Social Media Management Efficiently"

What do you like about Locobuzz?

I love how Locobuzz streamlines customer interactions across multiple platforms, making it incredibly easy to monitor, respond to, and resolve issues

### 5 Cons or Disadvantages of Locobuzz

##### 1. Slow Loading

Users express frustration with the **slow loading** times of Locobuzz, leading to performance issues during use.
[
See 7 mentions
](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1553662&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Udit yashvardhan s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Udit yashvardhan s.")
US

Udit yashvardhan s.

4.5/5

"Streamlines Social Media Management Efficiently"

What do you dislike about Locobuzz?

There's nothing major, but adding more flexibility in reports and improving data loading speed would make the experience even smoother.

 ![Lalit B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lalit B.")
LB

Lalit B.

Small-Business (50 or fewer emp.)

4.0/5

"Impressive Technological Advancements with Locobuzz 3.0"

What do you dislike about Locobuzz?

Intermittent lagging issues sometimes especially while generating a response while using response genie

##### 2. Improvement Needed

Users feel that **improvement is needed** in dashboard customization and AI features to enhance overall performance.
[
See 5 mentions
](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1549102&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"User-Friendly CRM with Excellent Support, Needs Smarter Notifications"

What do you dislike about Locobuzz?

The forward function could use some enhancements, and it would be beneficial to introduce a more AI-driven pop-up notification system for high-risk al

 ![Jeswin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeswin J.")
JJ

Jeswin J.

Mid-Market (51-1000 emp.)

5.0/5

"User Friendly Tool"

What do you dislike about Locobuzz?

The analytics could be improved to be more detailed and descriptive.

##### 3. Limited Features

Users find the **limited features** of Locobuzz lacking depth, affecting usability and overall experience.
[
See 5 mentions
](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1549136&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"AI Action Features Make Workflow Effortless"

What do you dislike about Locobuzz?

The reporting features could offer more depth and provide more useful information.

 ![Abhimanyu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhimanyu P.")
AP

Abhimanyu P.

Mid-Market (51-1000 emp.)

4.5/5

"Locobuzz CRM Tool - I believe is one of the best tools for tracking social media"

What do you dislike about Locobuzz?

Occasionally, I experience login problems and some delays, which I hope can be improved in the future. I also sometimes have trouble retrieving live l

##### 4. Login Issues

Users often face **login issues** and auto logouts, which can lead to frustration and delays in their workflow.
[
See 5 mentions
](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1549253&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Abhimanyu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhimanyu P.")
AP

Abhimanyu P.

Mid-Market (51-1000 emp.)

4.5/5

"Locobuzz CRM Tool - I believe is one of the best tools for tracking social media"

What do you dislike about Locobuzz?

Occasionally, I experience login problems and some delays, which I hope can be improved in the future. I also sometimes have trouble retrieving live l

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Smooth experience"

What do you dislike about Locobuzz?

The only thing we disliked was that only one person can log in at a time.

##### 5. Performance Issues

Users report **performance issues** including lag and slow portal response times, affecting their overall experience.
[
See 5 mentions
](https://www.g2.com/products/locobuzz/reviews?filters%5Bsentiment_snippet%5D=1552346&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lalit B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lalit B.")
LB

Lalit B.

Small-Business (50 or fewer emp.)

4.0/5

"Impressive Technological Advancements with Locobuzz 3.0"

What do you dislike about Locobuzz?

Intermittent lagging issues sometimes especially while generating a response while using response genie

 ![Abhimanyu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhimanyu P.")
AP

Abhimanyu P.

Mid-Market (51-1000 emp.)

4.5/5

"Locobuzz CRM Tool - I believe is one of the best tools for tracking social media"

What do you dislike about Locobuzz?

Occasionally, I experience login problems and some delays, which I hope can be improved in the future. I also sometimes have trouble retrieving live l

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 ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation")
UA

Verified User in Airlines/Aviation

Enterprise (\> 1000 emp.)

11/5/2025

"Locobuzz - As a tool"

4/5

What do you like best about Locobuzz?

What I like the most about Locobuzz is that everything on the platform is very easy to understand and navigate. The type of reports that Locobuzz provides are truly impressive, and the fact that we can fully customize the dashboards as per our requirements makes it even better. The ORM functionality also becomes much more streamlined and efficient through the platform. Apart from this, Satwik from the Customer Success team has been extremely supportive throughout, and he has always been available to help resolve every query without delay. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Honestly there’s nothing to dislike about the Locobuzz

No major issues Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

With Locobuzz, everything is centralized — which saves a lot of time and reduces manual effort. The platform helps us track mentions, respond faster, measure sentiment, and analyse performance through ready and customized dashboards. Overall, Locobuzz has made our social media monitoring and ORM processes much more organised, efficient and data-driven. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
GM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/17/2026

Guest users or non-business users of the software, not included in G2 scores.

"Response management, Customer support and Streamlined dashboard"

4.5/5

What do you like best about Locobuzz?

1) User interface

2) Bifurcated ticketing and mentions overview

3) DIY dashboards

4) Contextual pulse (Helps the agent to priortize the tickets as the tickets are already highlighted as complaints or otherwise)

5) Customer support (Especially by Satwik Handa) Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Real-time updates are sometimes delayed, which can impact quick decision-making Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

Daily dashboards provide a clear view of total mentions on a day-to-day basis. Additionally, the option to share dashboards via a link makes it easier to collaborate and share insights with clients. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Kratika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kratika K.")
KK

Kratika K.

Sr. Social Media Associate

10/28/2025

"Seamless Integration and Outstanding Support with Locobuzz"

4/5

What do you like best about Locobuzz?

I really appreciate Locobuzz for its user-friendly interface, which makes handling complex tasks more manageable and efficient on a daily basis. The ticket-level tracking capability is particularly useful, as it allows me to monitor everything that needs to be tracked effectively, and the reports generated are readable, which is an advantage over some other software options. I find the customizable reports especially beneficial, as they enable us to pull detailed information on customer queries and agent productivity seamlessly. The support team, with representatives like Jinisha and Satwik, stands out for their availability and prompt responses, offering detailed sessions and creating communication channels such as a WhatsApp group for easy resolution of minor doubts. The planned calendar for training and doubt sessions was instrumental during the setup process, contributing to a smooth transition. Moreover, Locobuzz has played a crucial role in addressing major challenges like tracking agents' productivity, First Response Time (FRT), and Service Level Agreements (SLA) alignment, crucially aiding our company as it grows. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

I find its prices a bit high for adding one more user. If in the future, we are looking to expand, then adding one user will cost us 7000 per login/per month, which seems to be a lot for any company. Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

Locobuzz streamlines tracking of agent productivity and customer inquiries across social platforms, solving issues with FRT and SLA tracking. It offers customizable reports and a user-friendly interface, enhancing operational efficiency. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Sandhya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandhya S.")
SS

Sandhya S.

Mid-Market (51-1000 emp.)

11/6/2025

"Efficient Social Listening with Helpful Analytics"

4/5

What do you like best about Locobuzz?

I appreciate how Locobuzz simplifies the analytics part, making it very easy for me. The ability of Locobuzz to save my time in creating charts is particularly valuable. It automatically generates insightful charts and visual reports from social data, eliminating the need for manual analysis. This feature is crucial in streamlining my workflow and allowing me to focus on more strategic tasks. Additionally, the initial setup of Locobuzz was easy, and the team provided great assistance, making the onboarding process smooth and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

The sentiment tags are not always accurate in Locobuzz, which poses a challenge. The current system struggles with understanding mixed or content-heavy statements, leading to incorrect sentiment tagging. Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

I use Locobuzz for social listening, where it saves time by automatically generating insightful charts and visual reports from social data, eliminating the need for manual analysis. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Azeem K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Azeem K.")
AK

Azeem K.

Assistant Manager Customer Support

Small-Business (50 or fewer emp.)

10/10/2025

"Locobuzz CRM is a feature-rich CRM and CXM solution"

4.5/5

What do you like best about Locobuzz?

Unified dashboards make it possible to view all customer interactions in a single location, allowing businesses to bring together their social, support, and campaign activities. This centralization helps streamline operations and provides a clearer overview of customer engagement. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

According to our requirements, we need ticket closer timelines to be set at 10 days or more Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

Locobuzz tackles a range of challenges in customer experience management, data collection, workflow automation, and social media engagement, providing real benefits for organizations aiming to streamline their operations and improve satisfaction scores. Through the integration of various communication channels and the use of advanced AI, Locobuzz effectively addresses the major issues that businesses encounter today. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Abhimanyu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhimanyu P.")
AP

Abhimanyu P.

Sr. Digital Marketing Head

Mid-Market (51-1000 emp.)

10/18/2025

"Locobuzz CRM Tool - I believe is one of the best tools for tracking social media"

4.5/5

What do you like best about Locobuzz?

The dashboard offers a wealth of features that can resolve your questions within seconds. It stands out as one of the finest tools, providing attractive insights, sentiment analysis, and location data. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Occasionally, I experience login problems and some delays, which I hope can be improved in the future. I also sometimes have trouble retrieving live links for Facebook posts, and it's a bit disappointing that LinkedIn inbox messages aren't supported. Aside from these issues, everything else works well. Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

With so many different keywords, brand names, and service-related complaints to monitor, it can be quite stressful to keep track of all the mentions and queries on social media. However, using Locobuzz has made the process a bit easier, as I can generate reports within a few minutes. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

10/13/2025

"A Game-Changer for ORM with Smart AI and Seamless Automation"

5/5

What do you like best about Locobuzz?

The Gen AI integration for smart sentiment analysis and response suggestions is a standout. Workflow automation streamlines ticket routing efficiently. The UX/UI is intuitive and easy for everyone to use. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Reporting needs better customization for FRT/TAT calculations. Dashboards could be more interactive with deeper drill-down options. Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

It has helped us resolve key ORM challenges like monitoring vast social media conversations, timely customer response management, and manual sentiment analysis. By integrating Gen AI, it automates sentiment detection and response suggestions, cutting down manual effort significantly and improving response accuracy. Workflow automation ensures seamless ticket routing across teams, reducing resolution times, while the intuitive UX/UI makes it accessible for all users, boosting overall team efficiency and customer satisfaction. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Isha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isha S.")
IS

Isha S.

ORM and Strategic Alliances

Enterprise (\> 1000 emp.)

3/13/2026

Guest users or non-business users of the software, not included in G2 scores.

"Love the Dashboard"

4/5

What do you like best about Locobuzz?

The dashboard is good, and the team is very prompt in responding. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Every update comes with an additional cost, and it’s quite difficult to keep track of it all. Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

CRM, helps with customer satisfaction Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![swati r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "swati r.")
SR

swati r.

Customer Relationship Management Manager

Enterprise (\> 1000 emp.)

3/23/2026

"Very User-Friendly Tool"

4/5

What do you like best about Locobuzz?

It is very user friendly tool and the process is very seamless Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

The reports download could be made better Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

The dashboards are good Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Abdul A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdul A.")
AA

Abdul A.

Team Lead- ORM, Email team

Small-Business (50 or fewer emp.)

11/24/2025

"Going good so far in terms to speedy execution, too new for a detailed review."

4/5

What do you like best about Locobuzz?

The speed of execution, particularly in terms of how quickly we're able to address customer's queries. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

It's still too early for me to provide any meaningful feedback or comments on this. Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

It is helping us address customer queries in a timely manner. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

##### Categories on G2

[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Chatbots](https://www.g2.com/categories/chatbots)

[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Chatbots](https://www.g2.com/categories/chatbots)[Help Desk](https://www.g2.com/categories/help-desk)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Customer Service](https://www.g2.com/categories/social-customer-service)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Media Monitoring](https://www.g2.com/categories/media-monitoring)[Brand Intelligence](https://www.g2.com/categories/brand-intelligence)

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