--- title: Lockbox LIMS Reviews meta_title: 'Lockbox LIMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how Lockbox LIMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 46 scale: '5' date_modified: '2026-07-17' parent_category: name: Laboratory url: https://www.g2.com/categories/laboratory --- # Lockbox LIMS Reviews **Vendor:** Third Wave Analytics **Category:** [LIMS Software](https://www.g2.com/categories/lims) **Average Rating:** 4.8/5.0 **Total Reviews:** 46 ## About Lockbox LIMS Lockbox LIMS is a cloud-based laboratory information management system (LIMS) designed to assist users in managing various laboratory processes efficiently. Built on the Salesforce platform, Lockbox LIMS offers a fully customizable and user-friendly interface, making it suitable for a wide range of laboratory environments, including life sciences, biotechnology, research and development (R&D), next-generation sequencing (NGS), and quality control (QC) manufacturing labs. Lockbox LIMS is aimed to assists laboratory professionals and organizations that require a robust system to streamline their workflows and ensure compliance with industry regulations. With thousands of users globally, this application supports critical R&D and production protocols, helping labs maintain high standards of efficiency and accuracy. The versatility of Lockbox LIMS allows it to cater to the unique needs of various laboratory settings, making it an essential tool for those looking to enhance their operational capabilities. Lockbox LIMS features several key modules that facilitate comprehensive laboratory management. These include Sample Management, which allows users to track and manage samples throughout their lifecycle; Lab Supplies & Material Management, which helps in overseeing inventory and procurement processes; Protocol Management, which ensures that laboratory procedures are standardized and followed; and Instrument Management, which aids in the maintenance and calibration of lab equipment. Each module is designed to work seamlessly together, providing a holistic approach to laboratory management. One of the standout aspects of Lockbox LIMS is its integration with the Salesforce platform, which enhances its automation and configurability. This integration allows laboratories to customize workflows, automate routine tasks, and generate reports effortlessly. Additionally, Lockbox LIMS is built to support compliance with critical regulations such as 21 CFR Part 11, CAP/CLIA, HIPAA, and ISO 17025, ensuring that laboratories can operate within the legal frameworks required for their respective industries. Lockbox LIMS offers users the flexibility to access their data from anywhere, promoting collaboration and real-time decision-making. The system's regulatory readiness and user-friendly design make it a valuable asset for laboratories striving to improve their operational efficiency while adhering to strict compliance standards. ## Lockbox LIMS Pros & Cons **What users like:** - Users value the **high configurability** of Lockbox LIMS, enhancing workflows and adapting to evolving project needs effectively. (10 reviews) - Users commend Lockbox LIMS for its **amazing customer support** , highlighting responsiveness and in-depth product knowledge from the team. (8 reviews) - Users appreciate the **flexibility** of Lockbox LIMS, allowing for tailored workflows and easy modifications to meet their needs. (5 reviews) - Users value the **user-friendly interface** of Lockbox LIMS, making it easy to learn and efficient for daily use. (4 reviews) - Users are impressed with the **implementation ease** of Lockbox LIMS, appreciating tailored solutions and responsive support. (4 reviews) - User Interface (4 reviews) - Workflow Management (4 reviews) - Users benefit from the **easy configuration** and customization of Lockbox LIMS, enhancing their streamlined workflows significantly. (3 reviews) - Documentation (3 reviews) - Efficiency (3 reviews) **What users dislike:** - Users feel that **more training is needed** for effective navigation of Lockbox LIMS admin settings and features. (2 reviews) - Users find the **complex navigation** of Lockbox LIMS challenging due to numerous settings and unclear classifications. (1 reviews) - Users often face **customization difficulties** with Lockbox LIMS, finding its capabilities less advanced than expected. (1 reviews) - Users face **challenges with data import handling** in Lockbox LIMS, limited by Salesforce core restrictions. (1 reviews) - Users find the **difficult usability** of Lockbox LIMS particularly challenging during the initial setup process. (1 reviews) - Expertise Required (1 reviews) - Integration Issues (1 reviews) - Inventory Management (1 reviews) - Learning Curve (1 reviews) - Users find **limited customization** options in Lockbox LIMS, which restricts their ability to tailor the system effectively. (1 reviews) ## Lockbox LIMS Discussions - [How does Lockbox LIMS Freezer Management software work?](https://www.g2.com/discussions/how-does-lockbox-lims-freezer-management-software-work) - 1 comment, 1 upvote - [Can barcodes be used in inventory management?](https://www.g2.com/discussions/can-barcodes-be-used-in-inventory-management) - 1 comment, 1 upvote - [How are automations used in inventory management?](https://www.g2.com/discussions/how-are-automations-used-in-inventory-management) - 1 comment, 1 upvote - [What type of inventory items can Lockbox manage?](https://www.g2.com/discussions/what-type-of-inventory-items-can-lockbox-manage) - 1 comment, 1 upvote - [What is included in Lockbox LIMS Inventory Management module?](https://www.g2.com/discussions/what-is-included-in-lockbox-lims-inventory-management-module) - 1 comment, 1 upvote - [View Lockbox LIMS pricing details and edition comparison](https://www.g2.com/products/lockbox-lims/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+04%3A52%3A19+-0500&secure%5Bsession_id%5D=235f48ff-5a00-406b-a6c6-f1c0802ca172&secure%5Btoken%5D=afe5c3907e8472a31c7ec03ba458dc6711f2fe1f5acf4f6197aa7682d349b755&format=llm_user) ## Lockbox LIMS Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ## Lockbox LIMS Features **Lab Informatics** - Instrument Management - ELN Support - Workflow Management - Billing Management **Resource Management** - Inventory Control - Inventory Management - Health & Safety **Chain of Custody** - Sample Management - Data Warehouse - Inventory Management - Document Management - QA/QC **Operations Management** - Records Maintenance - Excel Data Import - User Access Settings **Agentic AI - LIMS** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making ## Top Lockbox LIMS Alternatives - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) - 4.5/5.0 (102 reviews) - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) - 4.6/5.0 (165 reviews) - [QBench](https://www.g2.com/products/qbench/reviews) - 4.6/5.0 (147 reviews)