--- title: Lockbox LIMS Reviews meta\_title: 'Lockbox LIMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 46 reviews by the users' company size, role or industry to find out how Lockbox LIMS works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 46 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Laboratory url: https://www.g2.com/categories/laboratory --- # Lockbox LIMS Reviews & Product Details Visit Website Lockbox LIMS is a cloud-based laboratory information management system (LIMS) designed to assist users in managing various laboratory processes efficiently. Built on the Salesforce platform, Lockbox LIMS offers a fully customizable and user-friendly interface, making it suitable for a wide range of laboratory environments, including life sciences, biotechnology, research and development (R&D), next-generation sequencing (NGS), and quality control (QC) manufacturing labs. Lockbox LIMS is aimed to assists laboratory professionals and organizations that require a robust system to streamline their workflows and ensure compliance with industry regulations. With thousands of users globally, this application supports critical R&D and production protocols, helping labs maintain high standards of efficiency and accuracy. The versatility of Lockbox LIMS allows it to cater to the unique needs of various laboratory settings, making it an essential tool for those looking to enhance their operational capabilities. Lockbox LIMS features several key modules that facilitate comprehensive laboratory management. These include Sample Management, which allows users to track and manage samples throughout their lifecycle; Lab Supplies & Material Management, which helps in overseeing inventory and procurement processes; Protocol Management, which ensures that laboratory procedures are standardized and followed; and Instrument Management, which aids in the maintenance and calibration of lab equipment. Each module is designed to work seamlessly together, providing a holistic approach to laboratory management. One of the standout aspects of Lockbox LIMS is its integration with the Salesforce platform, which enhances its automation and configurability. This integration allows laboratories to customize workflows, automate routine tasks, and generate reports effortlessly. Additionally, Lockbox LIMS is built to support compliance with critical regulations such as 21 CFR Part 11, CAP/CLIA, HIPAA, and ISO 17025, ensuring that laboratories can operate within the legal frameworks required for their respective industries. Lockbox LIMS offers users the flexibility to access their data from anywhere, promoting collaboration and real-time decision-making. The system's regulatory readiness and user-friendly design make it a valuable asset for laboratories striving to improve their operational efficiency while adhering to strict compliance standards. * * * Product Website Lockbox LIMS Seller [Third Wave Analytics](https://www.g2.com/sellers/third-wave-analytics) Discussions [Lockbox LIMS Community](https://www.g2.com/products/lockbox-lims/discuss) Solution Type Best-of-Breed Overview by Savitra Sharma Show More ## Pricing Pricing provided by Lockbox LIMS. ### Lockbox LIMS $175.00 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/lockbox-lims/pricing) ## Lockbox LIMS Integrations (1) What do users say about integrations? Verified by Lockbox LIMS [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Show More ![Nicolai L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolai L.") NL Nicolai L. 2/13/2026 "User-Friendly with a Challenging Setup" 4/5 What do you like best about Lockbox LIMS? I like its user-friendly interface. I find it very easy to learn and use. It's straightforward and not confusing, even for new users. Review collected by and hosted on G2.com. What do you dislike about Lockbox LIMS? The initial setup of Lockbox LIMS was a lot of work. Review collected by and hosted on G2.com. What problems is Lockbox LIMS solving and how is that benefiting you? Lockbox LIMS helps me with inventory management, tracking patient samples and reagents, and managing patient and clinician profiles. Its user-friendly interface is straightforward and easy for new users, making it simple to learn and use. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Crimsyn P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crimsyn P.") CP Crimsyn P. Project Manager II 12/12/2025 "Customizable LIMS, But Setup is Time-Consuming" 4/5 What do you like best about Lockbox LIMS? I'm most excited for the customization capabilities of Lockbox LIMS. We're able to customize the system for specific assays and needs for the lab space. The ability to customize systems and workflows for our needs allows us to create systems that work best for our individual labs. Review collected by and hosted on G2.com. What do you dislike about Lockbox LIMS? Implementation is a lengthy process. It's been a lot of work for both teams to ensure all requirements were met. Review collected by and hosted on G2.com. What problems is Lockbox LIMS solving and how is that benefiting you? I use Lockbox LIMS for submitting and tracking samples, and sending results to customers. It solves my sample tracking problems and allows system customization for specific lab needs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite JH Jens H. Team Leader Sample Management Mid-Market (51-1000 emp.) 11/15/2024 "Highly customizable, Salesforce based LIMS with modern look and user-friendly access" 4/5 What do you like best about Lockbox LIMS? Easy to administrate, usage of API applications possible, customizable system according to customer requirements, great customer support Review collected by and hosted on G2.com. What do you dislike about Lockbox LIMS? Limitations due to the Salesforce core, Data Import Handling challenging Review collected by and hosted on G2.com. What problems is Lockbox LIMS solving and how is that benefiting you? Management of a very large number of different sample types in order to fully track the Sample Life Cycle Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Small-Business (50 or fewer emp.) 10/29/2024 "Overall, the system is intuitive and customizable." 4/5 What do you like best about Lockbox LIMS? Sita and Janine were incredibly helpful during our implementation. For the most part, the system is fairly intuitive. We did add a lot of custom features and interactions to make the system functional for us. Review collected by and hosted on G2.com. What do you dislike about Lockbox LIMS? When in initial discussions with ThirdWave, we were led to believe some of the capababilities were more advanced than they were and we required a lot of customization. Review collected by and hosted on G2.com. What problems is Lockbox LIMS solving and how is that benefiting you? We were able to transition from hard of assay tracking, reagent and equipment capturing to fully electronic. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Flo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Flo R.") FR Flo R. NGS Applications Specialist and Associate Facilities Manager Small-Business (50 or fewer emp.) 3/14/2023 "Excellent Customer Service" 4/5 What do you like best about Lockbox LIMS? Lockbox is highly customizable for our needs. Our lab has unique needs and has adapted our LIMS to allow customers to self-submit all necessary information rather than rely on an accessioning team to capture that information. Review collected by and hosted on G2.com. What do you dislike about Lockbox LIMS? Integrating Lockbox into our existing internal tracking system has been a challenge mostly due to the inability to copy and paste to excel directly without workarounds. Review collected by and hosted on G2.com. What problems is Lockbox LIMS solving and how is that benefiting you? Lockbox is helping us capture all the information we need from our customers before receiving their samples for processing. It has also allowed us to streamline our billing process and automatically generate quotes cutting out emailing time in half. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") AB Verified User in Biotechnology Mid-Market (51-1000 emp.) 10/24/2021 "Great tool for inventory management!" 4/5 What do you like best about Lockbox LIMS? The software has a wide range of features that can be customized to suit different lab workflows. Review collected by and hosted on G2.com. What do you dislike about Lockbox LIMS? Due to the wide range of features, users might get confused about the necessary steps required for their actions. Thus, it is important for the administrators to enable only the necessary features for the particular groups of users. Review collected by and hosted on G2.com. What problems is Lockbox LIMS solving and how is that benefiting you? LockboxLIMS has helped us manage our lab inventory better. It provides a platform for users to input 'in' and 'out' stock and to send alerts for items with low stock. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Lockbox LIMS? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Lockbox LIMS ](https://www.g2.com/products/lockbox-lims/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity 15 days ago What does a LIMS system do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-a-lims-system-do) ![Kim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim W.") KW Kim Waters • Last activity 12 days ago Why is Lockbox LIMS considered a top choice for NGS labs? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/why-is-lockbox-lims-considered-a-top-choice-for-ngs-labs) [ View all Discussions ](https://www.g2.com/products/lockbox-lims/discuss) ## Pricing Options Pricing provided by Lockbox LIMS. ### Lockbox LIMS $175.00 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/lockbox-lims/pricing) Lockbox LIMS Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_57fa4af2e10009f2edd42546b455d74a/labware-lims.png "Product Avatar Image") LabWare LIMS 4.5/5(102) [ Compare Now ](https://www.g2.com/compare/labware-lims-vs-lockbox-lims) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_861660987a504a5345b908f048b5c070/labguru-eln-lims.png "Product Avatar Image") Labguru ELN LIMS 4.6/5(165) [ Compare Now ](https://www.g2.com/compare/labguru-eln-lims-vs-lockbox-lims) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_919689a95e62ac6e6bf8eca11623134b/qbench.png "Product Avatar Image") QBench 4.6/5(149) [ Compare Now ](https://www.g2.com/compare/lockbox-lims-vs-qbench) ##### ##### Lockbox LIMS Features Lab Informatics Instrument Management Workflow Management Billing Management Chain of Custody Sample Management Data Warehouse Inventory Management [ View More Features ](https://www.g2.com/products/lockbox-lims/features) ## Top-Rated Alternatives [ ![LabWare LIMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LabWare LIMS") LabWare LIMS 4.5/5(102) ](https://www.g2.com/products/labware-lims/reviews) [ ![Labguru ELN LIMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Labguru ELN LIMS") Labguru ELN LIMS 4.6/5(165) ](https://www.g2.com/products/labguru-eln-lims/reviews) [ ![QBench](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "QBench") QBench 4.6/5(149) ](https://www.g2.com/products/qbench/reviews) [ View All Alternatives ](https://www.g2.com/products/lockbox-lims/competitors/alternatives) ##### Categories on G2 [LIMS](https://www.g2.com/categories/lims)[Lab Inventory Management](https://www.g2.com/categories/lab-inventory-management) ##### Explore More [What is the most affordable social analytics software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-social-analytics-software-for-smbs)[Which exit interview management platforms provide clear reporting that helps executives identify actionable retention drivers?](https://www.g2.com/discussions/which-exit-interview-management-platforms-provide-clear-reporting-that-helps-executives-identify-actionable-retention-drivers)[Which file recovery software platforms integrate with cloud storage systems while meeting compliance requirements?](https://www.g2.com/discussions/which-file-recovery-software-platforms-integrate-with-cloud-storage-systems-while-meeting-compliance-requirements) [What are the top messaging platforms for customer support teams?](https://www.g2.com/discussions/what-are-the-top-messaging-platforms-for-customer-support-teams)[What connected worker platform works best for a mid-sized manufacturing company that wants real-time visibility on the shop floor without a 12-month digital transformation project?](https://www.g2.com/discussions/what-connected-worker-platform-works-best-for-a-mid-sized-manufacturing-company-that-wants-real-time-visibility-on-the-shop-floor-without-a-12-month-digital-transformation-project)[Pros and Cons Details](https://www.g2.com/products/lockbox-lims/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)