Not tool is without its faults, but if I am stuck, my account manager will go above and beyond to help me get on track.
Open to improvements/ enhancements. Easy to use, well priced. Review collected by and hosted on G2.com.
Nothing that I can think about for the moment
. Review collected by and hosted on G2.com.
Localize.js allows us to provide a better experience for New Yorkers by supporting languages effortlessly. It helps us adapt our content for the city’s diverse communities without slowing down development. Review collected by and hosted on G2.com.
Although it’s convenient, automatic translations often require manual cleanup, which adds time. Review collected by and hosted on G2.com.
Customer service is by far the greatest asset of Localize. Graham played a key role in walking our team through the learning curve, and to this day remains a solid partner responding quickly and effectively to our concerns. Review collected by and hosted on G2.com.
The ICE was often unreliable, but our cooperative collaboration with CS has made it more and more solid for us and our team. Review collected by and hosted on G2.com.
The accessibility and customer service. Graham went above and beyond in helping us. Review collected by and hosted on G2.com.
I have not seen anything bad with Localize. Review collected by and hosted on G2.com.
Thank you so much for your review, Marcus! It’s great to hear that accessibility and customer service have stood out to you — and we couldn’t agree more, Graham is the best! We appreciate you being part of the Localize community and look forward to continuing to support your team.
It is a very useful app for managing translations. Easy to use and integrates very well with projects, streamlining the process. I use it for Centrical and it is an excellent experience. Review collected by and hosted on G2.com.
I have nothing to add related to a bad experience. Review collected by and hosted on G2.com.
I love the way it allows me to approve the "phrases" that get displayed in my application. Review collected by and hosted on G2.com.
It's hard to know how accurate the translations are if you don't actually speak the language. Review collected by and hosted on G2.com.
Easy to implement and maintain. Localize delivers accurate machine translations and makes it easy to modify incorrect translations. I only need to log in weekly to maintain the system. Review collected by and hosted on G2.com.
It seems like a fair number of spam phrases find their way in, though these are easy to filter out during the manual approval process. Review collected by and hosted on G2.com.
I like how easy it was to implement the AI tools. We needed to set up our help centre in multiple languages quickly and the results were coherent and practical. Review collected by and hosted on G2.com.
So far I haven't seen any downsides! I'd like to keep using the tool and see how we can use it more in other areas of the business. Review collected by and hosted on G2.com.
The software itself is very powerful and easy to us. Gave us a very fast solution for our Customers that we struggled to communicate with becasue of language.
The people ar also amazing! The Localize team have been so helpful, they act like a partner, really focussed on our success! My CSM helps empower mu team with both knowledge on how to bes use the software and by sharing best practices.
The rest of the Localize team has shown up to provide answers to our questions and solutions to any obsticles we run into. Review collected by and hosted on G2.com.
The only area that can be a bit labor intense if the Closed Captioning process... But here is the good news, the product team has been very active in getting feedback from to continually improve the software. Review collected by and hosted on G2.com.
Hi Cary,
Thank you so much for sharing your feedback! We're happy to hear that Localize has provided you with a solution that has positively impacted your business. We're especially excited to hear your kind words about the Localize team, as focusing on supporting you and all of our customers is extremely important to us.
We appreciate your honest feedback about the Closed Captioning process. It's valuable for us to hear how we can improve Localize for you and all of our customers. Please feel free to reach out to us if there's anything else we can do to support you.
Thank you for being a valued customer!
Its a very easy tool to use and implement changes live on site! Additionally, the support team is eager to help on any problem that may arise. Review collected by and hosted on G2.com.
The only downside we currently see is in regard to SEO and how the translations are added to the page. Review collected by and hosted on G2.com.