AS
Angela S.
Mid-Market (51-1000 emp.)
"Lobster helps us solving different topics"
4.5/5
What do you like best about Lobster Data Platform?

multiple possibilities, multiple formats and communication channels, internal and external options for interfaces Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

so many possibilities that we are not sure if we are using the system in the best way Review collected by and hosted on G2.com.

MM
Markus M.
Customer Service
Small-Business (50 or fewer emp.)
"100% Reliable Platform"
4.5/5
What do you like best about Lobster Data Platform?

I really like the dashboard. Immediate overview of what's going on!! Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

I can't say anything negative about Lobster DATA! Review collected by and hosted on G2.com.

OH
Oliver H.
Manager Integrations and Automations
Enterprise (> 1000 emp.)
"Still very satisfied after almost 10 years"
4/5
What do you like best about Lobster Data Platform?

I have been working with Lobster_data for almost 10 years now and am still very satisfied. Integrations are easy to implement. To date, I have not had a case where an integration could not be implemented because of Lobster_data. The support responds quickly and is - with a few exceptions - always very helpful.

In general, it is relatively easy to work with Lobster_data. The architecture allows Lobster_data to be operated on all relevant platforms and to be connected to all imaginable source and target systems. The UI appears very tidy and clear.

The application runs very stably. In all the years that I have been working with Lobster_data and administering it in various companies, I have not had a single notable failure. Right at the beginning there was a problem with phase 4, which occurred after a patch. But here too, support provided a fix within a few hours. It is rare to see such a quick reaction to a bug, so this is definitely worth mentioning. Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

My impression is that the company is currently expanding rapidly. My perception is that this is currently coming at a bit of a cost to support. It used to be easier to request new functions and have them provided. Today, in some situations, the impression is created that the goal is to close the ticket quickly.

Some time ago, the decision was made that the http response path in phase 6 would no longer provide detailed information about the response from the target system. This means that the response from the target system is only output in base64 encoded form. This means that a lot of added value is lost in the logs and we had to rebuild numerous profiles so that they now use phase 3 via the http function. I cannot understand why these changes were not made parameterizable so that customers can decide for themselves whether the response should be encoded in phase 6 or not. For us, this was a considerable amount of extra work and led to massive problems. Review collected by and hosted on G2.com.

Michael .
M
Michael .
Corporate development
Mid-Market (51-1000 emp.)
"Very easy to use tool, with a few technical flaws in detail"
4.5/5
What do you like best about Lobster Data Platform?

The barrier to entry is very low, after just one course we were already able to realise our own projects.

New interfaces can be activated after a very short implementation time.

The support is outstanding and provides quick assistance with questions about the system.

The built-in help is very detailed and contains many practical examples that explain the functions again.

If there are technical errors with the Lobster tool, these are quickly and easily rectified with customised patches. Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

Due to the many different functions, it sometimes seems that they have not been tested or developed down to the last detail.

Unfortunately, you often only notice real errors in the system very late, when a lot of debugging time has already been invested in the project. Review collected by and hosted on G2.com.

GN
Günther N.
Enterprise (> 1000 emp.)
"Best support"
5/5
What do you like best about Lobster Data Platform?

Easy to use. Support with clear and helpful answers. Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

No proactive information about upcoming updates (not really seen just now if existing) Review collected by and hosted on G2.com.

Arnold v.
AV
Arnold v.
Application/Integration manager
Mid-Market (51-1000 emp.)
"fantastic tool for do Integrations"
4.5/5
What do you like best about Lobster Data Platform?

Possiblities to implement smart solutions Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

It needs quite some training, to become an expert. Review collected by and hosted on G2.com.

Oussama C.
OC
Oussama C.
Softwareentwickler
Enterprise (> 1000 emp.)
"Lobster_data for edi integration"
5/5
What do you like best about Lobster Data Platform?

friendly user interface and make the make the integration more efficient Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

maybe that not discover the communication protocol SFTP Review collected by and hosted on G2.com.

Emil H.
EH
Emil H.
Mid-Market (51-1000 emp.)
"Integrations are effortless"
5/5
What do you like best about Lobster Data Platform?

Lobster has become an integral part of our environment, seamlessly connecting both our internal and external systems. The application handles everything from our EDI and API integration to ETL, just to name a few. I have personally used Lobster for three years now, and I have never encountered an integration task I couldn't solve with it. While Lobster can be used effectively without SQL skills, having them allows you to truly accelerate business digitization.

The support team is excellent, with tickets usually answered within three working hours. Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

The primary drawback of Lobster is that customers must handle patches and updates. Other than that, I can't think of any other downsides. Review collected by and hosted on G2.com.

RR
Rolf R.
Mid-Market (51-1000 emp.)
"fresh , young and world changing - simplify data"
5/5
What do you like best about Lobster Data Platform?

cutting cost, standardizing processes and data collection Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

recent pricing is pretty tough for onprem customer Review collected by and hosted on G2.com.

NM
Niklas M.
Junior Software Engineer
Mid-Market (51-1000 emp.)
"Lobster_data – Efficient Data Management with Outstanding Support"
4/5
What do you like best about Lobster Data Platform?

Lobster_data excels in customer support and thorough documentation. The support team is responsive and highly solution-focused, while the extensive guides and training materials make onboarding smooth and easy, even for beginners. Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

Troubleshooting in Lobster_data can be a bit challenging. Error logs aren’t always intuitive, making it harder to diagnose and resolve issues without the help of support. Review collected by and hosted on G2.com.