Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great Tool for Diverse Data Platforms and Assets"
4.5/5
What do you like best about Lobster Data Platform?

Lobster has been a great tool for us in being able to connect and integrate a wide variety of different platforms. It has opened the door for in-house EDI, true B2B, various web and ERP integrations, and has helped us eliminate some manual repetitive task. It also has helped with data integrity as we can now use a single touchpoint and have that data sync across all of our platforms. Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

I am a US based user, and because of that support can be difficult with it being EU based. It can take an extended amount of time to resolve issues purely because of the time difference. However, their support staff is excellent. Secondly, while the platform is codeless, it does require a significant level of base knowledge of systems and communication protocols along with learning the intricacies of Lobster itself - it would not be highly accessible for non-tech people. Review collected by and hosted on G2.com.

Response from Robin Braitmaier of Lobster Data Platform

Thank you for your G2 review! Great to hear you’re using a single touchpoint to sync data across systems and reduce manual work—that’s exactly what the Lobster Data Platform is for.

On your points: we’re expanding US support coverage; in the meantime, scheduled support windows, clear handovers, and proactive asynchronous updates help. And yes, even codeless requires some baseline knowledge – we support with onboarding, training, best practices, and prebuilt connectors/templates, plus tailored enablement via your CSM.

Thanks for the shout-out to our support team. We look forward to continuing the partnership.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Independence from external service providers gained through the use of Lobster_Data"
4/5
What do you like best about Lobster Data Platform?

We use the solution to electronically network with customers and business partners, for example via EDIFACT. Previously, we relied on external service providers for this, with each new connection representing a medium-sized project. Change requests were particularly cost and time-intensive.

In the meantime, we have become flexible in this regard thanks to Lobster_Data and can continuously expand our connections on our own. The intuitive low-code operation of Lobster_Data significantly supports us in this. If we ever get stuck, the Lobster support has always been able to help us competently so far. Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

In some places, the help is somewhat outdated or difficult to understand. More practical examples would also be desirable here. Review collected by and hosted on G2.com.

Response from Tanja Lauenroth of Lobster Data Platform

Thank you very much for the feedback. This is exactly what our Academy Team is working on, to continuously optimize and improve the training and support. Do you want to know how we applied it in practice? Then check out the click-demo of our Supply Chain Scenario here: https://app.navattic.com/preview/flow/cmbkjboep006004l8cui5e91g?s=0

Verified User in Automotive
CA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Lobster is very user friendly and deeply intuitive"
5/5
What do you like best about Lobster Data Platform?

The integrity into all different connections and systems like ERP system and IOT Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

If you are in the Jobs per Profile and select a job, go into the Mapping, the malping is directly opened in the same tab, not in a new tab. Review collected by and hosted on G2.com.

Response from Tanja Lauenroth of Lobster Data Platform

Thanks for your review and the update. We will forward it to the product team

EB
Erik B.
Manager Business Applications
Mid-Market (51-1000 emp.)
"Very user-friendly, technical possibilities are endless and above all, amazing support"
5/5
What do you like best about Lobster Data Platform?

Lobster_data helps us setting up mappings between various partners, clients and other 3rd parties. The ease of use is amazing and once you get to work with the endless functions, you're mapping setup can handle basically every request. Above all, their customer support is truly outstanding and provides helpfull information in a very short time. Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

I have few dislikes about Lobster Data, but running version upgrades seems a bit cumbersome. Luckily this is been done by a Lobster engineer and without any issues so far. Review collected by and hosted on G2.com.

Response from Robin Braitmaier of Lobster Data Platform

Dear Erik, thank you for your G2 review and the shout‑out to our support team.

Great to hear the feature-rich platform makes mappings across partners, customers, and third parties straightforward — and that it’s streamlining your data flows.

On upgrades: thanks for flagging this; we’re simplifying the process and are happy to coordinate assisted, low‑impact updates at times that suit you. Here at Lobster, we’re always working to improve our products, which is why Lobster_data has evolved into the Lobster Data Platform — our complete data platform — so you’ll see continued improvements across mapping, automation, and operations.

MT
Michael T.
SAP-Basis Administrator
Mid-Market (51-1000 emp.)
"Class Middleware with Low-Code/No-Code Approach"
4/5
What do you like best about Lobster Data Platform?

One can do a lot by oneself and does not necessarily need a consultant. There are many protocols that can be used: AS2, SFTP, Web-Service, etc... Largely self-explanatory. But definitely book an introduction for the beginning! Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

As with many other software, Lobster _data is also moving to the cloud. We do not yet know if we can/want to follow this path, and we hope that Lobster _data can continue to be installed on-premise and will continue to receive updates and new features. Review collected by and hosted on G2.com.

Response from Robin Braitmaier of Lobster Data Platform

Hi Michael, thank you very much for your honest feedback.

With our new offering in the Learning sector, we are trying to support newcomers even better: https://academy.lobster-world.com/

On the topic of Cloud vs. On-Prem: Feel free to have our sales team talk to you about the appropriate operating model. Just get in touch here: https://www.lobster-world.com/de/kontakt/

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Very flexible, simple, and powerful tool"
5/5
What do you like best about Lobster Data Platform?

Very logical structure. Implementation of requirements is possible very quickly. The support is very competent and responds quickly. The possibilities are diverse and are constantly being expanded. Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

In some points, when I have very specific ideas, I have to make compromises. For example, it would occasionally be nice to be able to offer different languages for different users, or to be able to equip clicks on a subset in dashboards with a new tuple search. Review collected by and hosted on G2.com.

Response from Tanja Lauenroth of Lobster Data Platform

Thank you for the feedback. You can submit your wishes and ideas via our Product Roadmap so that our developers can take them into account: https://www.lobster-world.com/de/product-roadmap/

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Code trink Offers So Many Possibilities"
5/5
What do you like best about Lobster Data Platform?

The trink that is in Code nur habe so many posibilities Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

I dont find something bad in Lobster Data Platform. Review collected by and hosted on G2.com.

Response from Tanja Lauenroth of Lobster Data Platform

Thanks for your review

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Great EDI Tool + Great Support"
5/5
What do you like best about Lobster Data Platform?

Easy Transfer of Files from Format to format, great support when asking questions and asking for help.

We use this on daily basis - transferring numerous of files e.g Orders, ASN, ACK's , Inventory etc. The profiles were easy to implement and easy to integrate between partners.

I would certainly recommend! Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

There isn't anything which you could count as negative or dislike, maybe the fact you could open multiple profiles in the same tab - it's a feature which got taken away :) - Bring this back please! Review collected by and hosted on G2.com.

Response from Tanja Lauenroth of Lobster Data Platform

Thank you for the feedback. Submit the request via our Product Roadmap: https://www.lobster-world.com/de/product-roadmap/

Additionally, you can also see there which features we are currently reviewing and what new things we are developing for you.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Good connectors and easy implementation, but the pricing strategy hinders."
2.5/5
What do you like best about Lobster Data Platform?

Simple implementation, multiple connectors Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

Increased prices with reduced penalties Review collected by and hosted on G2.com.

Response from Tanja Lauenroth of Lobster Data Platform

Thank you for your review. Yes, we have a different pricing model; but we’re committed to continuously improving Lobster, which is why you’ll receive new features every quarter. Check out our latest version, 26.1: https://www.lobster-world.com/en/blog/release-blog-winter-release-26-1/

Our sales team is happy to assist you. Please contact your sales representative or reach out to us here: https://www.lobster-world.com/en/contact-sales/

Verified User in Mining & Metals
AM
Verified User in Mining & Metals
Enterprise (> 1000 emp.)
"Easy to Use"
5/5
What do you like best about Lobster Data Platform?

Easy to use, start of integration \ migration Review collected by and hosted on G2.com.

What do you dislike about Lobster Data Platform?

Nothing so far. Everything looks smooth even after switch from old version Review collected by and hosted on G2.com.

Response from Tanja Lauenroth of Lobster Data Platform

Thanks for your great review