The visibility of the tracking events and ability to send them as webhooks back to my platform Review collected by and hosted on G2.com.
I want to use it internationally. As of now we only use it for USA Review collected by and hosted on G2.com.
The convenience and efficiency when sending a mailer Review collected by and hosted on G2.com.
There isn’t anything I personally dislike Review collected by and hosted on G2.com.
Lob is a very powerful software with excellent documentation and resources to help you achieve your customized direct mail goals no matter how large or small your operation is. From a software side, the documentation and api is top notch and we have had no issues ordering significants amount of mail. It was easy to use and I was able to quickly develop a solution for our team with Lob. Within a matter of two weeks we had a fully functioning mail system with customized pieces, ready to deliver over 1M pieces a year!
The customer support team at Lob has also been fantastic! They have assisted us with software questions as well as best practices for direct mail. They are also extremely communicative and always looking to help us be as cost efficient and effective as possible with our direct mail strategies.
I cannot say enough about Lob! From their software solutions to their team they are a top notch company and a critical partner for our team! Review collected by and hosted on G2.com.
One thing that has been slightly confusing for us has been the reporting dashboard, and some of the different codes from the web hooks seeming to be a bit random. I don't know all the inner workings of where these webhooks and statuses come from, my guess is that Lob is just processing them and not generating them, but they seem to be inconsistent. Review collected by and hosted on G2.com.
Thank you for your glowing review of Lob! We are thrilled to hear that our software and customer support have met your expectations. We appreciate your feedback regarding the reporting dashboard and web hooks, and we will certainly look into improving the consistency of these features for a better user experience.
It's great to hear that Lob has helped you develop a fully functioning mail system and achieve your direct mail goals efficiently. We are committed to providing top-notch solutions and support to help our customers succeed.
If you have any further questions or need assistance with anything, please don't hesitate to reach out: support@lob.com
We are here to support you every step of the way. Thank you for choosing Lob as your direct mail partner!
Lob has continued to improve the experience with better analytics and more integration options. Review collected by and hosted on G2.com.
No suggestions at this time. It meets our current needs well. Review collected by and hosted on G2.com.
Easy to work with on integrations, they are consistently available and up to date with postal regulations and offering insight/advice Review collected by and hosted on G2.com.
The switch to the credit based system was a little frustrating over a traditional invoice ingested/paid. The lob team did their best to make the change as least frustrating as possible. Review collected by and hosted on G2.com.
I like that it is easy to use and laid out well. Review collected by and hosted on G2.com.
I would like to be able to preview multiple PDFs at the same time. As in put multiple HTML links and generate them all at once instead of one by one Review collected by and hosted on G2.com.
Lob makes it easy breezy to find notices that were sent out to our customers. I love being able to pull them up to get an exact idea of what's going on. It makes my job run smoothly. And keeps me up to date with changes being made, cancellations (reason for it) and much more. I use it everyday its a very handy app! Review collected by and hosted on G2.com.
I have yet to find a downside! I am loving it so far! Review collected by and hosted on G2.com.
Thank you for your glowing review! We're thrilled to hear that Lob is helping you stay organized and up-to-date with customer communications. We're committed to providing a seamless experience for our users, and we're delighted to hear that you find our platform handy and efficient. If you ever have any questions or need assistance, please don't hesitate to reach out: support@lob.com
We're here to support you every step of the way. Thank you for choosing Lob!
The ease of use and user friendly, easy to surface documents to QC Review collected by and hosted on G2.com.
In my experience I haven't found anything I particuraly dislike Review collected by and hosted on G2.com.
Lob seems pretty easy to use I dont have any issues with it as of yet Review collected by and hosted on G2.com.
i really haven't experienced any negatives yet Review collected by and hosted on G2.com.
We have found Lob's website has been very easy to use. Their documentation to integrate via an API has been good. And they have been responsive when we reach out to their support team. We have had a very good experience. Review collected by and hosted on G2.com.
I can't think of anything at the moment that I dislike. Review collected by and hosted on G2.com.