I use Lob for my job and find it amazing. Lob helps me move really quickly when I need to get out different packages and information to my clients. I like that it's easily accessible and offers many different options to select from. There are many different products on the platform that I find very valuable. The setup was very easy, and I think Lob is great as I don't have any suggestions for improvement. Review collected by and hosted on G2.com.

I don't have any dislikes I love LOB Review collected by and hosted on G2.com.

From the support manager perspective, I typically use Lob to check logs, verify whether mailings were delivered, and sometimes to cancel sends. I am able to do all of these very easily, and I'm happy with the support I get if I need further assistance. Review collected by and hosted on G2.com.

The one frustration I sometimes come across is one I've set a filter, say, within Letters, and I then click into a specific letter to view the details, if I then go back to the list all of the filters are removed and I have to add them back again. Review collected by and hosted on G2.com.

Lob is the best way to automate sending out a mass quantity of checks as well as one off custom checks. There is detailed excel/csv output we can use for data verification and auditing. The amount of manual hours saved from this process is no small feat. Would highly recommend. Review collected by and hosted on G2.com.

The monthly cost is a bit high but worth the time savings. Review collected by and hosted on G2.com.

well, it is working... we are using it for the last 8 years, and we didn't have issue with sending letters. Review collected by and hosted on G2.com.

1. we are using Java SKD, and there is no much support for this.

2. LOB SKD had a major version change about 2 years ago, and we had to completely rewrite our integration with LOB.

3. This version had several bugs, and it took some times to fix it.

4. about a year ago, I found a bug on the SDK. Support persom admitted that there is a bug (and this is a simple one to fix), but it did not get into the priorities. Still no fix for this. Review collected by and hosted on G2.com.

Its user friendly and easy to access at all the time. Review collected by and hosted on G2.com.

As of now I did nit find any such as we use it only for certain seraches Review collected by and hosted on G2.com.

Lob provides the flexibility and control we need to successfully manage our direct mail campaigns with ease! We were able to connect their system with our CRM and database to make mail send incredibly easy and quick for us to implement. Within a month of setting up our system, we were flying and ready to send multiple mail pieces to people through an entire 4 month campaign. We have built out the system to send mail daily and have it almost completely automated at this point. Their team was incredibly helpful throughout the entire process of set up and continue to be helpful as we grow. Review collected by and hosted on G2.com.

The reporting of the delivery of the mail send has become a bit confusing as we send more mail pieces. However, this may not be in Lob's control but more on a reporting issue with the USPS system. Review collected by and hosted on G2.com.

I like lob's advanced product that allows us to make our direct mail campaigns as targeted and dynamic as our digital campaigns.

I like that lob has an excellence customer success team that has been extremely helpful, proactive and knowledgeable.

I like that lob is always trying to improve their product and help give us the best deal. Review collected by and hosted on G2.com.

Some opportunities for improvement:

1. The UI does encounter lots of bugs. It's comes up several times before when theoretically the UI could do something, but because of certain stipulations, we can’t use the UI and the Lob team has to do it for us anyway. Ie. hard to see what the final print design looks like without stitch lines. File capacity limits. limited functionality when seeing costs and sends over time.

2. Sometimes feels like the use case of the end user, someone who is not a developer and wants a simplier experience, and their experience and needs are not taken to account. Review collected by and hosted on G2.com.

Instructions are easy to understand and the flow is great. Review collected by and hosted on G2.com.

Some features I don't know how to use just yet. Review collected by and hosted on G2.com.

Lob's customer support team was quick to jump in and help resolve issues same day! Even during the holidays they were responsive and helpful. Review collected by and hosted on G2.com.

Not much to dislike, however their Figma plug in is still in Beta and looking forward to that finally being released with all sizes/specs. Review collected by and hosted on G2.com.

I like that Lob is simple and reliable, making check processes easy. Review collected by and hosted on G2.com.

Could make the UI user friendly Review collected by and hosted on G2.com.