They offer a unique product that’s easy to integrate with other parts of a digital marketing stack. Their support team is also very helpful, responsive, and easy to reach when I need them. The campaign builder functions and UI are also modern and easy to use. Reasonable priced as well. Review collected by and hosted on G2.com.

There wasn’t much to dislike, honestly. The software was a bit confusing at first, but that was to be expected since it blends print media initiatives with the digital marketing stack. Even so, their support team was very helpful and made it much easier to understand. Review collected by and hosted on G2.com.

I like the ability to connect to the api's we use to create customized campaings Review collected by and hosted on G2.com.

Least helpful I think is the image sizing requirements, need to use a very specific format which takes extra design time Review collected by and hosted on G2.com.

That it integrates with our system and it is easy to view. Review collected by and hosted on G2.com.

When we send our allotment to LOB, it does 3 things. 1. sends the mail 2. rejects for bad address or 3. rejects over cap. The problem with this is that it rejects over cap when the allotment is not filled yet. Due this, we have to either 1. Go in and pull a list of ones that were sent, exclude them from our targeting, and then send the targeting again or 2. keep adjusting the segment until it hits the allotment. This is very time consuming and requires a lot of back and forth. The best way to fix this would be for it to go back to the ones that were rejected over cap until the allotment is filled. Review collected by and hosted on G2.com.

Lob Direct Mail Automation is super and easily reaches your client base without needing to monitor the automatic follow-ups. Review collected by and hosted on G2.com.

Integration takes a minute to set up and then it takes care of itself - no monitoring needed. Pricing is good overall for the time saving factor. Review collected by and hosted on G2.com.

Everything I need is readily available. The interface and APIs are easy to use, and the documentation is clear enough that I don’t need to reach out to the support team just to figure out how to use something. Performance has never been an issue for me. Review collected by and hosted on G2.com.

Haven't found a single point to dislike. Review collected by and hosted on G2.com.

I like Lob's ease of use, which makes it really stand out in the marketplace. I can get a campaign up and running in just a few short minutes. The initial setup was also very easy and didn't take much time at all. Lob's ability to provide solutions for existing problems in the marketplace is another thing I appreciate. Review collected by and hosted on G2.com.

There's a minor learning curve, but it's quite small and insignificant. Review collected by and hosted on G2.com.

About 80-90% of the mailpieces contain USPS scan events so you can tell where your mail is in the process at any given time. Support is also highly responsive! Review collected by and hosted on G2.com.

They have a longer print to mail SLA than some other providers I've used in the past. This gives the impression that the mail takes longer to deliver. Review collected by and hosted on G2.com.

The account management team is very helpful. We’re able to use data to personalize in meaningful ways and work with mail distributors across the nation to help expedite the process. Review collected by and hosted on G2.com.

I don't have anything I dislike about Lob. Review collected by and hosted on G2.com.

Pricing is at the top of the market. The platform and its seamless integration are great. It’s operationally easy to set up, and I rarely hear my team having issues with it on a day-to-day basis. Review collected by and hosted on G2.com.

No issues at the moment. We’re a growing company, and they’ve been able to solve many of our mail-related needs as we scale. Review collected by and hosted on G2.com.

The best feature right now has been the Figma to Lob plugin, which has made creating marketing materials much more efficient. As well as testing email content prior to deployment. Review collected by and hosted on G2.com.

Sometimes the testing feature lags and the piece I'm testing will not render. Review collected by and hosted on G2.com.