--- title: Lob Reviews meta_title: 'Lob Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 278 reviews by the users' company size, role or industry to find out how Lob works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 278 scale: '5' date_modified: '2026-07-25' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Lob Reviews **Vendor:** Lob.com, Inc. **Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 278 ## About Lob Lob is a technology-driven solution designed to streamline and enhance the print and mail workflows for businesses. By replacing outdated manual processes, Lob enables organizations to programmatically send and personalize direct mail at scale. This innovative approach addresses the inefficiencies that have historically plagued traditional mail systems, ultimately helping businesses save time, reduce costs, and unlock new growth opportunities. Targeted primarily at businesses looking to optimize their marketing and communication strategies, Lob caters to a diverse range of industries. Companies that rely on direct mail for customer engagement can benefit significantly from Lob's capabilities. Specific use cases include automated marketing campaigns, customer retention initiatives, and personalized outreach efforts. By leveraging Lob's technology, businesses can ensure that their mail is not only timely but also tailored to the preferences and behaviors of their target audiences. One of the key features of Lob is its automation capabilities, which minimize the risk of human error and enhance operational efficiency. Automated campaigns allow businesses to send large volumes of mail quickly while maintaining a high level of personalization. Additionally, Lob provides valuable insights into engagement metrics, return on investment (ROI), and consumer buying patterns. This data-driven approach empowers businesses to make informed decisions and refine their marketing strategies based on real-time feedback. Lob stands out in the direct mail category by integrating measurement, personalization, and predictability into the mailing process. The platform transforms traditional direct mail into intelligent mail, allowing businesses to track the effectiveness of their campaigns and adjust their tactics accordingly. With over 12,000 businesses having adopted Lob since its inception in 2013, the company has established itself as a trusted partner in the realm of direct mail. Backed by prominent investors such as Y Combinator and Polaris Partners, Lob continues to innovate and expand its offerings, ensuring that businesses can connect with their audiences in meaningful ways. ## Lob Pros & Cons **What users like:** - Users praise Lob for its **ease of use** , with automated processes making sending checks and letters straightforward. (24 reviews) - Users appreciate the **efficiency improvement** with Lob, saving time and simplifying check processes and direct mail campaigns. (12 reviews) - Users value the **automation features** of Lob, streamlining their direct mail workflows with ease and efficiency. (8 reviews) - Users appreciate the **seamless integrations** offered by Lob, enhancing their mail workflows and CRM connections efficiently. (7 reviews) - Users find Lob's platform to be **extremely user-friendly** , making automated tasks like sending checks and letters effortless. (7 reviews) - Users value the **ease of managing campaigns** with Lob, appreciating its user-friendly interface and efficient project tracking. (6 reviews) - Users praise Lob's **excellent customer support** , highlighting the team's proactive and knowledgeable assistance in their campaigns. (6 reviews) - Response Time (5 reviews) - Time-saving (5 reviews) - Customization (4 reviews) **What users dislike:** - Users find the **organization difficulty** with Lob frustrating, especially due to unclear error messages and complex billing. (5 reviews) - Users note that Lob can be **quite expensive** for high volume mailings compared to traditional providers. (4 reviews) - Users find Lob's **high prices** a drawback, especially for large-scale campaigns compared to traditional bulk mail options. (4 reviews) - Users find the **UI unintuitive** , struggling with search functions and locating past mail pieces and invoices. (3 reviews) - Users find the **design difficulty** in Lob challenging, as it requires HTML skills, limiting user-friendliness. (2 reviews) - Difficult Setup (2 reviews) - Users find **template management challenging** due to reliance on HTML, hindering the experience for non-developers. (2 reviews) - Limited Search Functionality (2 reviews) - Users struggle with **poor customer support** , facing long feedback loops and unhelpful responses that hinder problem resolution. (2 reviews) - Poor Search Functionality (2 reviews) ## Lob Reviews ### 1. Efficient Log Checks and Great Support with Lob **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Lob?** From the support manager perspective, I typically use Lob to check logs, verify whether mailings were delivered, and sometimes to cancel sends. I am able to do all of these very easily, and I'm happy with the support I get if I need further assistance. **What do you dislike about Lob?** The one frustration I sometimes come across is one I've set a filter, say, within Letters, and I then click into a specific letter to view the details, if I then go back to the list all of the filters are removed and I have to add them back again. **What problems is Lob solving and how is that benefiting you?** Specifically I find it useful in being able to check tracking logs, and determine if and when letters were sent. ### 2. Best Way to Automate Mass and Custom Check Sending—Huge Time Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Lob?** Lob is the best way to automate sending out a mass quantity of checks as well as one off custom checks. There is detailed excel/csv output we can use for data verification and auditing. The amount of manual hours saved from this process is no small feat. Would highly recommend. **What do you dislike about Lob?** The monthly cost is a bit high but worth the time savings. **What problems is Lob solving and how is that benefiting you?** Automated mailing of a mass quantity of checks. ### 3. works OK, but support is bad **Rating:** 2.5/5.0 stars **Reviewed by:** Ido M. | Backend Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Lob?** well, it is working... we are using it for the last 8 years, and we didn't have issue with sending letters. **What do you dislike about Lob?** 1. we are using Java SKD, and there is no much support for this. 2. LOB SKD had a major version change about 2 years ago, and we had to completely rewrite our integration with LOB. 3. This version had several bugs, and it took some times to fix it. 4. about a year ago, I found a bug on the SDK. Support persom admitted that there is a bug (and this is a simple one to fix), but it did not get into the priorities. Still no fix for this. **What problems is Lob solving and how is that benefiting you?** sending physical letters and certified letters, as required by legal. ### 4. Everything to Love, Nothing to Hate **Rating:** 4.0/5.0 stars **Reviewed by:** Akshay V. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Lob?** Its user friendly and easy to access at all the time. **What do you dislike about Lob?** As of now I did nit find any such as we use it only for certain seraches **What problems is Lob solving and how is that benefiting you?** Searching the Check details ### 5. Lob helped us scale our direct mail marketing with ease **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Lob?** Lob provides the flexibility and control we need to successfully manage our direct mail campaigns with ease! We were able to connect their system with our CRM and database to make mail send incredibly easy and quick for us to implement. Within a month of setting up our system, we were flying and ready to send multiple mail pieces to people through an entire 4 month campaign. We have built out the system to send mail daily and have it almost completely automated at this point. Their team was incredibly helpful throughout the entire process of set up and continue to be helpful as we grow. **What do you dislike about Lob?** The reporting of the delivery of the mail send has become a bit confusing as we send more mail pieces. However, this may not be in Lob's control but more on a reporting issue with the USPS system. **What problems is Lob solving and how is that benefiting you?** It helps us to automate our processes and have complete control over the mail system without the need to manage a complicated system. **Official Response from Aaron Gingras:** > Thank you for sharing your positive experience with Lob! We're thrilled to hear that our platform has helped you scale your direct mail marketing efforts with ease and efficiency. We appreciate your feedback about the reporting of mail delivery and will look into ways to improve this aspect for you. Our goal is to provide a seamless experience for our customers, and we're committed to addressing any issues that may arise. If you have any further questions or need assistance, please don't hesitate to reach out to our team: support@lob.com We're here to support you every step of the way as you continue to grow your campaigns. Thank you for choosing Lob! ### 6. Great product. Love working with the lob team -- they are proactive, knowledgable collaborators **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Lob?** I like lob's advanced product that allows us to make our direct mail campaigns as targeted and dynamic as our digital campaigns. I like that lob has an excellence customer success team that has been extremely helpful, proactive and knowledgeable. I like that lob is always trying to improve their product and help give us the best deal. **What do you dislike about Lob?** Some opportunities for improvement: 1. The UI does encounter lots of bugs. It's comes up several times before when theoretically the UI could do something, but because of certain stipulations, we can’t use the UI and the Lob team has to do it for us anyway. Ie. hard to see what the final print design looks like without stitch lines. File capacity limits. limited functionality when seeing costs and sends over time. 2. Sometimes feels like the use case of the end user, someone who is not a developer and wants a simplier experience, and their experience and needs are not taken to account. **What problems is Lob solving and how is that benefiting you?** Lob helps us creates automated, targeted, and fast, direct mail campaigns. Lob solves the need for additional manual intervention, and we can automate our campaigns. Lob allows us to convert creative into tech files, eliminating the need for additional tech-support. Lob helps educate us on direct mail practices and how to be the best in the industry. Lob is a good thought partner and helps us develop ideas and workflows for our camp campaigns. **Official Response from Aaron Gingras:** > Thank you for sharing your positive experience with Lob! We're thrilled to hear that our advanced product and customer success team have been instrumental in helping your team achieve its objectives. We appreciate your feedback on areas for improvement, particularly regarding the UI and user experience. Rest assured, we take your comments seriously and will work diligently to address these issues. Your insights are invaluable to us as we strive to enhance our product and provide a seamless experience for all users. If you have any specific suggestions or encounter any further challenges, please don't hesitate to reach out: support@lob.com We are here to support you every step of the way. Thank you for choosing Lob as your direct mail partner! ### 7. LOB is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Lob?** Instructions are easy to understand and the flow is great. **What do you dislike about Lob?** Some features I don't know how to use just yet. **What problems is Lob solving and how is that benefiting you?** We do not have to send any mail ourselves. ### 8. Same-Day, Holiday-Ready Support That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Lob?** Lob's customer support team was quick to jump in and help resolve issues same day! Even during the holidays they were responsive and helpful. **What do you dislike about Lob?** Not much to dislike, however their Figma plug in is still in Beta and looking forward to that finally being released with all sizes/specs. **What problems is Lob solving and how is that benefiting you?** Lob helped enable our team to refine our direct mail specs further. ### 9. Simple and Reliable for Sending Checks **Rating:** 3.5/5.0 stars **Reviewed by:** Nithish D. | Associate Product Manager **Reviewed Date:** January 15, 2026 **What do you like best about Lob?** I like that Lob is simple and reliable, making check processes easy. **What do you dislike about Lob?** Could make the UI user friendly **What problems is Lob solving and how is that benefiting you?** I used Lob for sending checks to vendors, solving check-related issues with US vendors. What I like most is its simplicity and reliability, making check processes easy. ### 10. Excellent Tracking Event Visibility and Easy Webhook Delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Lob?** The visibility of the tracking events and ability to send them as webhooks back to my platform **What do you dislike about Lob?** I want to use it internationally. As of now we only use it for USA **What problems is Lob solving and how is that benefiting you?** It solves the problem of sending mailder for our clients customers with transparency on event tracking. ### 11. Convenient and Efficient—A Real Time-Saver **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Lob?** The convenience and efficiency when sending a mailer **What do you dislike about Lob?** There isn’t anything I personally dislike **What problems is Lob solving and how is that benefiting you?** It is taking the hassle and cost out of reaching our target audience ### 12. An excellent software and direct mail partner **Rating:** 5.0/5.0 stars **Reviewed by:** Joey S. | Real Estate Analyst / Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Lob?** Lob is a very powerful software with excellent documentation and resources to help you achieve your customized direct mail goals no matter how large or small your operation is. From a software side, the documentation and api is top notch and we have had no issues ordering significants amount of mail. It was easy to use and I was able to quickly develop a solution for our team with Lob. Within a matter of two weeks we had a fully functioning mail system with customized pieces, ready to deliver over 1M pieces a year! The customer support team at Lob has also been fantastic! They have assisted us with software questions as well as best practices for direct mail. They are also extremely communicative and always looking to help us be as cost efficient and effective as possible with our direct mail strategies. I cannot say enough about Lob! From their software solutions to their team they are a top notch company and a critical partner for our team! **What do you dislike about Lob?** One thing that has been slightly confusing for us has been the reporting dashboard, and some of the different codes from the web hooks seeming to be a bit random. I don't know all the inner workings of where these webhooks and statuses come from, my guess is that Lob is just processing them and not generating them, but they seem to be inconsistent. **What problems is Lob solving and how is that benefiting you?** Lob allows us to have total control of our direct mail system down to the individual mail piece. This is extremely important for us because of how our business operates and we need the ability to be extremely flexible and report on each mail piece. **Official Response from Aaron Gingras:** > Thank you for your glowing review of Lob! We are thrilled to hear that our software and customer support have met your expectations. We appreciate your feedback regarding the reporting dashboard and web hooks, and we will certainly look into improving the consistency of these features for a better user experience. It's great to hear that Lob has helped you develop a fully functioning mail system and achieve your direct mail goals efficiently. We are committed to providing top-notch solutions and support to help our customers succeed. If you have any further questions or need assistance with anything, please don't hesitate to reach out: support@lob.com We are here to support you every step of the way. Thank you for choosing Lob as your direct mail partner! ### 13. Tech forward solution for old school communication channel **Rating:** 4.5/5.0 stars **Reviewed by:** Trent C. | Head Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2022 **What do you like best about Lob?** Lob has continued to improve the experience with better analytics and more integration options. **What do you dislike about Lob?** No suggestions at this time. It meets our current needs well. **Recommendations to others considering Lob:** Lob offers a great API that is easy to use. Their website is mostly easy to use though there are some weird nuances that can be difficult to figure out. **What problems is Lob solving and how is that benefiting you?** Health insurance company sending explanation of benefits to members and checks to providers. ### 14. Easy mailing, credit system **Rating:** 4.5/5.0 stars **Reviewed by:** Tim S. | Senior Manager, Claims Operations, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Lob?** Easy to work with on integrations, they are consistently available and up to date with postal regulations and offering insight/advice **What do you dislike about Lob?** The switch to the credit based system was a little frustrating over a traditional invoice ingested/paid. The lob team did their best to make the change as least frustrating as possible. **What problems is Lob solving and how is that benefiting you?** Eliminating the need for a process department for mailing in house. ### 15. Lob Review **Rating:** 3.5/5.0 stars **Reviewed by:** Lovo K. | Implementing, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Lob?** I like that it is easy to use and laid out well. **What do you dislike about Lob?** I would like to be able to preview multiple PDFs at the same time. As in put multiple HTML links and generate them all at once instead of one by one **What problems is Lob solving and how is that benefiting you?** Being able to view letters in a format that clients will receive. ### 16. Lob Is Very Helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Nadia G. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Lob?** Lob makes it easy breezy to find notices that were sent out to our customers. I love being able to pull them up to get an exact idea of what's going on. It makes my job run smoothly. And keeps me up to date with changes being made, cancellations (reason for it) and much more. I use it everyday its a very handy app! **What do you dislike about Lob?** I have yet to find a downside! I am loving it so far! **What problems is Lob solving and how is that benefiting you?** It helps me to be on my toes with keeping up with communication between the carriers and our customers. Making it easy for me to assist them. **Official Response from Aaron Gingras:** > Thank you for your glowing review! We're thrilled to hear that Lob is helping you stay organized and up-to-date with customer communications. We're committed to providing a seamless experience for our users, and we're delighted to hear that you find our platform handy and efficient. If you ever have any questions or need assistance, please don't hesitate to reach out: support@lob.com We're here to support you every step of the way. Thank you for choosing Lob! ### 17. Provide Quality reviews of documents prepared by our teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Lob?** The ease of use and user friendly, easy to surface documents to QC **What do you dislike about Lob?** In my experience I haven't found anything I particuraly dislike **What problems is Lob solving and how is that benefiting you?** LOB solves and benefits our workflow as our solution to our need to automate direct mail to customer in a regulatory industry ### 18. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Rio L. | Licensed Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Lob?** Lob seems pretty easy to use I dont have any issues with it as of yet **What do you dislike about Lob?** i really haven't experienced any negatives yet **What problems is Lob solving and how is that benefiting you?** helping locate letters we have sent to customers ### 19. Clean interface and easy to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Lob?** We have found Lob's website has been very easy to use. Their documentation to integrate via an API has been good. And they have been responsive when we reach out to their support team. We have had a very good experience. **What do you dislike about Lob?** I can't think of anything at the moment that I dislike. **What problems is Lob solving and how is that benefiting you?** Lob allows us to send postage as a means to help our customers interact with their customers. ### 20. Excellent product for executing mail campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Sophia C. | Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Lob?** The interface is very easy to use, even for someone who is not a power user of Lob. It has been easy to integrate with our internal tooling as well to automate sending out physical mail pieces. **What do you dislike about Lob?** The search function needs improvement. It's hard to locate mail pieces that were sent previously. **What problems is Lob solving and how is that benefiting you?** They provide a tech platform for executing physical mail campaigns **Official Response from Aaron Gingras:** > Thank you for your positive feedback on Lob's user-friendly interface and seamless integration capabilities! We appreciate your input on the search function and will work on enhancing it for a better user experience. We understand the importance of easily locating past mail pieces and will address this issue promptly. We are glad to hear that Lob is helping you automate physical mail campaigns efficiently. If you have any specific suggestions or further feedback, please feel free to reach out: support@lob.com We are here to assist you and ensure your experience with Lob is exceptional. ### 21. Best programmatic print and mail service **Rating:** 4.5/5.0 stars **Reviewed by:** Tarun E. | Co-founder and CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Lob?** Lob's API is well-documented and easy to use. Lob almost supports every mailing API use case. It took us just 2 weeks to integrate and its been seamless ever since. **What do you dislike about Lob?** The billing and top-up concept is very complicated, it could be much more straightforward. **What problems is Lob solving and how is that benefiting you?** Direct mail automation is a service what we offer to our clients and our solution is powered by Lob. Lob provides all the flexibility we have been looking for. **Official Response from Aaron Gingras:** > Thank you for sharing your positive experience with Lob's API integration and direct mail automation service. We're thrilled to hear that you found our API documentation easy to use and that the integration process was seamless for you. We appreciate your feedback regarding the billing and top-up process. We are constantly working to improve our services and will take your suggestion into consideration to make the billing process more straightforward for our customers. If you have any further feedback or need assistance with anything else, please feel free to reach out to us: support@lob.com We are here to help and ensure that your experience with Lob continues to meet your expectations. ### 22. Lob review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Lob?** It does it job. I can track my postal mails **What do you dislike about Lob?** The search is unbearable. It is a nightmare to search for a specific postal mail you have sent. It gives you the feeling that you cannot trust the results. **What problems is Lob solving and how is that benefiting you?** It helps test our postal mail before going to production. **Official Response from Aaron Gingras:** > Thank you for sharing your feedback with us. We appreciate your kind words about Lob's ability to track direct mail. We understand your frustration with the search function and apologize for any inconvenience it has caused. We are continuously working to improve our user interface and make it more intuitive for our customers. Your input is valuable, and we will take your comments into consideration as we strive to enhance the search feature. If you have any specific examples or suggestions for improvement, please feel free to share them with us: support@lob.com Thank you for choosing Lob to test your direct mail program and we look forward to serving you better in the future. ### 23. Useful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Lob?** Lob has been a reliable and useful direct mail tool. Their support staff is prompt and helpful. **What do you dislike about Lob?** Some of the more useful features are not availed for small send sizes. **What problems is Lob solving and how is that benefiting you?** Manual mail sending was taking up time, nor were can batch send easily with Lob. ### 24. Great way to verify! **Rating:** 4.5/5.0 stars **Reviewed by:** Ciara P. | Executive Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Lob?** Direct Mail Automation will be an excellent tool to utilize!!!! **What do you dislike about Lob?** I have not had a chance to use the updated services, like direct mail automation, but I do think it will be a valuable tool for us!! **What problems is Lob solving and how is that benefiting you?** Giving me piece of mind, knowing that I am using correct information is beyond helpful! **Official Response from Aaron Gingras:** > Thank you for sharing your feedback! We're thrilled to hear that you find Lob's address verification service effective and reassuring. We understand that the platform may seem a bit confusing initially, but we're glad to hear that you found it easy to use once you got the hang of it. If you ever have any questions or need assistance in the future, please don't hesitate to reach out: support@lob.com We're here to help make your experience with Lob as smooth as possible. Thank you for choosing Lob for your address verification needs! ### 25. Efficient and Reliable Trigger Mailer Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Lob?** Lob offers a 360-degree view of our mailer campaigns, making it easy to track and manage projects. Their platform is user-friendly, and their fast response time ensures quick resolutions. The project management support is excellent, keeping everything on track with minimal effort on our end. **What do you dislike about Lob?** pricing could be more competitive for high-volume usage. **What problems is Lob solving and how is that benefiting you?** Lob helps us streamline our personalized mailer campaigns by providing an efficient way to print, send, and track triggered mailers. Their API and versioning capabilities make it easy to integrate with our existing systems, ensuring seamless automation and customization. With Lob, we can personalize mail at scale while maintaining accuracy and tracking performance, ultimately improving customer engagement and response rates. **Official Response from Aaron Gingras:** > Thank you for sharing your positive experience with Lob! We're thrilled to hear that our platform has helped streamline your mailer campaigns and provide excellent project management support. We appreciate your feedback on pricing and will take it into consideration as we continue to improve our services. We're committed to providing efficient solutions for your personalized mailer needs and ensuring seamless integration with your systems. If you have any further questions or suggestions, please don't hesitate to reach out: support@lob.com We value your partnership and look forward to continuing to support your success with Lob. ### 26. lots of bugs in java sdk. Technical support unable to help **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Lob?** When it works, it works. When it works, it works. **What do you dislike about Lob?** We found many bugs in LOB java SDK. We opened several support tickets. It seems like LOB doesn't have any testing for their product. In Jan 2023, they released 5 versions, including 3 versions within 3 days. It seems the java SDK is not very stable. Lately, I found a simple bug. I contact the supprot and got this reply: "I appreciate your patience with my reply while I looked into this error for you with my engineering team. They have confirmed this is a bug within the Java SDK and have captured it to review for their product roadmap. However, I unfortunately do not have a timeline yet for when they will be able to release a fix for it. " This is a very simple bug to fix. (support ticket 166857). As a result of this bug, we started looking for a replacement for LOB. **What problems is Lob solving and how is that benefiting you?** The ability to send letters and certified letters easily to the customers. ### 27. I love using LOB for EOY **Rating:** 5.0/5.0 stars **Reviewed by:** Keyana J. | Advanced Payroll sepcialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Lob?** How easy it is to view the W-2/1099 mailings **What do you dislike about Lob?** The setup can be a little easier but overall I love it **What problems is Lob solving and how is that benefiting you?** LOb has solved our EOY issues witht the w-2 and 1099 issues when admins were reporting the document s weren't received or if they wanted to confirm if in route **Official Response from Aaron Gingras:** > Thank you for sharing your feedback! We're thrilled to hear that you love using Lob for your EOY mailings. We appreciate your input on the setup process and will take that into consideration for future improvements. We're glad that Lob has been able to solve your EOY issues with W-2 and 1099 mailings, providing a seamless experience for you and your team. If you have any specific suggestions on how we can make the setup process easier for you, please feel free to reach out: support@lob.com We're here to help and ensure you have a great experience with Lob. ### 28. Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth A. | Associate Director, Marketing Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Lob?** My team can quickly and easily deploy direct mail campaigns without being direct mail experts. It allows me to track and get a quick picture of bad addresses. **What do you dislike about Lob?** We struggle with the billing portion since we have several channels and trying to divide up the monthly bill. **What problems is Lob solving and how is that benefiting you?** Making direct mail easy. **Official Response from Aaron Gingras:** > Thank you for sharing your experience with Lob! We're thrilled to hear that you find our platform user-friendly for deploying direct mail campaigns and tracking bad addresses. We understand that managing billing across multiple channels can be challenging, and we appreciate your feedback on this aspect. We're continuously working to improve our billing processes to make it easier for customers like you to manage costs efficiently. If you have any specific suggestions or if you'd like us to assist you with your billing concerns, please feel free to reach out to our support team: support@lob.com We're here to help and ensure that your experience with Lob is as seamless as possible. Thank you for choosing Lob for your direct mail needs! ### 29. Great tool for what we need it for **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2025 **What do you like best about Lob?** Mostly easy postcard sending. Useful for all of our customer segments **What do you dislike about Lob?** Sometimes mistakes are made. They reuse lists or addresses **What problems is Lob solving and how is that benefiting you?** Sending mailers to my customers ### 30. Easy postal mail as a service **Rating:** 4.5/5.0 stars **Reviewed by:** Chris C. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Lob?** Continues to evolve and offer value. We use it regularly still. **What do you dislike about Lob?** No, it works well. Very much enjoy the service. **What problems is Lob solving and how is that benefiting you?** You can mail physical mail pieces programmatically. **Official Response from Aaron Gingras:** > Thank you for sharing your positive experience with Lob! We're thrilled to hear that you find our postal mail service easy to use and reliable. Our goal is to provide a seamless experience for sending physical mail pieces programmatically. If you ever have any questions or need assistance with anything, please don't hesitate to reach out: support@lob.com We're here to help and ensure that you continue to have a great experience with Lob. Thank you for choosing us for your postal mail needs! ### 31. Switched to a credit based system which was terrible **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** March 21, 2025 **What do you like best about Lob?** I used to like them. I do not anymore. Do not use them. **What do you dislike about Lob?** Their new credit system is terrible. It delayed a mailing by several weeks because they never warned me that I needed to top up credits. The campaign sat there stalled without my knowing. Even looking at the dashboard everything looked fine. The billing system they used before was much better and friendly. I don't know why companies are going to credit based payment. I give you my credit card. Auto-charge me for what I use. And, let me set a max per month. Don't make me buy credits up front. **What problems is Lob solving and how is that benefiting you?** They have a nice API but their credit based billing is now terrible. Do not use this company. ### 32. Easy to use platform, in general, but with some minor quirks. **Rating:** 4.5/5.0 stars **Reviewed by:** Bogdan P. | Technical Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Lob?** It's simplicity and effectiveness, as well as fairly easy to integrate with custom solutions/apps **What do you dislike about Lob?** Uploading a file (manual sending of letters) is sometimes buggy and it rejects it for various trivial reasons. For example, the size is a couple of pixels smaller/larger than it has to be. Or the platform doesn't like something about the address. An easy fix would be to automatically fix those problems (uploading <> resizing) or suggesting an address that it can recognize. **What problems is Lob solving and how is that benefiting you?** It automates direct mail (printed ads and various shipping labels) **Official Response from Aaron Gingras:** > Thank you for sharing your feedback with us! We're glad to hear that you find Lob's platform easy to use and effective. We appreciate your insights on the quirks you've encountered, particularly with file uploading. We understand the frustration this may cause and will certainly look into ways to improve this process, such as automatically fixing common issues or providing address suggestions. We're thrilled to hear that Lob is helping automate your direct mail processes, making it easier for you to manage printed ads and shipping labels. If you have any further suggestions or encounter any more issues, please feel free to reach out to our support team: support@lob.com We're here to help ensure a smooth experience for you. Thank you for choosing Lob! ### 33. Excellent features and reliability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Lob?** Reliability has been a huge plus and we've almost never had a downtime as far as I'm aware. **What do you dislike about Lob?** Cost is a bit steep, but we get all the features we need **What problems is Lob solving and how is that benefiting you?** We primarily use LOB for our letter sending needs and address verification ### 34. Great platform and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Lob?** I've had a great experience using Lob so far. Their customer service and account management teams are always prompt with responses. Their platform is easy to use and the updates they've made since I've started using them are well done and clearly show they listen to their customer base. **What do you dislike about Lob?** In the past the reporting was more minimal but they've made a lot of improvements on that! Really the only downside is their pricing is dependent on mail prices changing but they don't determine that obviously. **What problems is Lob solving and how is that benefiting you?** Using Lob we can easily send mailers to our users as another form of marketing/communicating with them. **Official Response from Aaron Gingras:** > Thank you for the positive feedback! We're thrilled to hear that you've had a great experience with Lob and that you find our platform easy to use. We appreciate your feedback on our reporting improvements and understand the pricing concerns. We strive to provide value to our customers and continuously improve our services. If you have any further suggestions or need assistance, please feel free to reach out: support@lob.com We're here to help and ensure your experience with Lob remains top-notch. Thank you for choosing Lob for your mailing needs! ### 35. Poor customer service, opaque quality control, frequently fails to deliver **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** April 23, 2025 **What do you like best about Lob?** Great API and webhook system. Easy to integrate with and the quality of letters are usually pretty good. **What do you dislike about Lob?** Customer service? More like Customer Disservice. Long feedback looks with inaccurate or difficult responses. Their job is to deliver the mail. They often fail to do just that! We have to proactively monitor their delivery then notify Lob when they're failing to hand mail off to USPS. **What problems is Lob solving and how is that benefiting you?** API for USPS Letter Delivery via First-Class and Certified ### 36. It was great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Lob?** I really like the dashboard for quick insights about our volume expensed **What do you dislike about Lob?** The dashboard can also include templates name and show more insight/alerts if something bumps **What problems is Lob solving and how is that benefiting you?** I use it in order to send postal mail and important notices via mail **Official Response from Aaron Gingras:** > Thank you for sharing your feedback! We're thrilled to hear that you enjoy using Lob's dashboard for quick insights into your expenses. Your suggestion to include templates names and additional insights/alerts is valuable, and we'll definitely consider it for future updates. Lob is designed to streamline the process of sending postal mail and important notices, making it more efficient and convenient for our users. We're delighted to hear that Lob is benefiting you in this way. If you have any more suggestions or feedback, please feel free to reach out: support@lob.com We're here to help and enhance your experience with Lob. ### 37. Salesforce integration has helped us Automate one of our most important marketing channels **Rating:** 5.0/5.0 stars **Reviewed by:** Ted F. | data, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Lob?** We have a time sensitive marketing segment who we need to send daily direct mail to. Lob's Salesforce integration has allowed us to completely automate this process. Having this process run in the background is very valuable! **What do you dislike about Lob?** The fact that the Lob team rolls out new features so often, means that there are sometimes some "rough edges." However, once the team is notified, they resolve any issues quickly. **What problems is Lob solving and how is that benefiting you?** Automating "trigger based" direct mail segments. **Official Response from Aaron Gingras:** > We're thrilled to hear that our Salesforce integration has been instrumental in automating your marketing channels! Your feedback is greatly appreciated, and we're glad to know that the automated direct mail process has been valuable to your team. We understand that frequent feature updates may occasionally lead to minor issues, but we're committed to addressing any concerns promptly to ensure a smooth experience for you. It's fantastic to hear that Lob is helping you automate trigger-based direct mail segments effectively. If you encounter any further challenges or have suggestions for improvement, please don't hesitate to reach out: support@lob.com We're here to support you every step of the way! ### 38. Very satisfied **Rating:** 4.5/5.0 stars **Reviewed by:** Crista Y. | Accounts Payable Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Lob?** The online portal is very user friendly. **What do you dislike about Lob?** I wish we had the ability to pay for Lob credits directly on the portal to avoid delays for payment processing **What problems is Lob solving and how is that benefiting you?** Not sure. **Official Response from Aaron Gingras:** > Thank you for your positive feedback! We're thrilled to hear that you find our online portal user-friendly. We appreciate your suggestion regarding the ability to pay for Lob credits directly on the portal. Your feedback is valuable to us as we continuously strive to improve our services. If you have any further suggestions or encounter any issues, please feel free to reach out to our support team: support@lob.com We are here to assist you and ensure a seamless experience. Thank you for choosing Lob! ### 39. Easy Integration, Clean UI **Rating:** 5.0/5.0 stars **Reviewed by:** Sam P. | Director, Product Management, Servicing, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Lob?** The ability to easily track requests from "cradle to grave" within the UI/platform. **What do you dislike about Lob?** We haven't had any concerns with LOB but would price/cost as one. **What problems is Lob solving and how is that benefiting you?** Helps deliver physical mail for unsuccessful email deliveries via an automated process. **Official Response from Aaron Gingras:** > Thank you for sharing your positive feedback about Lob's easy integration and clean UI! We're thrilled to hear that you find tracking requests seamless. We appreciate your input on pricing and will take that into consideration. It's great to hear that Lob is helping you deliver physical mail efficiently and solve issues with unsuccessful email deliveries. If you have any further feedback or questions, please feel free to reach out: support@lob.com We're here to assist you every step of the way! ### 40. Very responsive team - have particularly enjoyed working with Lawrence Woo and Hunter Yoakum **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Lob?** They are responsive and quick to address issues **What do you dislike about Lob?** No real downsides - we haven't had many issues **What problems is Lob solving and how is that benefiting you?** LOB is helping us streamline our DM process and acts as the middleman between our team and USPS **Official Response from Aaron Gingras:** > Thank you for your positive feedback! We're thrilled to hear that Lawrence Woo and Hunter Yoakum have provided you with excellent service. We're glad to know that Lob has been responsive and quick in addressing any issues you may have encountered. It's great to hear that Lob is helping streamline your direct mail process and serving as a valuable intermediary with USPS. If you ever have any questions or need further assistance, please don't hesitate to reach out: support@lob.com We're here to help and support you every step of the way! ### 41. Easy viewing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Lob?** The ease of creating campaigns and reading the data **What do you dislike about Lob?** I just don't use it a bunch. It hasn't been fully implemented yet either **What problems is Lob solving and how is that benefiting you?** None yet **Official Response from Aaron Gingras:** > Thank you for sharing your feedback! We're glad to hear you find Lob easy to use for creating campaigns and analyzing data. If you ever need assistance with fully implementing Lob or have any questions about maximizing its benefits for your needs, please don't hesitate to reach out: support@lob.com We're here to help ensure you get the most out of our platform. Thank you for choosing Lob! ### 42. Easy and Communicative **Rating:** 5.0/5.0 stars **Reviewed by:** victoria t. | Implementation Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Lob?** I love that it's very easy using are Salesforce program connected to LOB and with just a click, letters are mailed and our letters look seemless **What do you dislike about Lob?** Maybe we would like to be notified of changes that happen. Like if our Product team uploads a new letter template, if theres a way emails can be added that get notified of that? Not sure **What problems is Lob solving and how is that benefiting you?** Manually sending letters is a task of the past :) **Official Response from Aaron Gingras:** > Thank you for your positive feedback! We're thrilled to hear that you find Lob easy to use and that it seamlessly integrates with your Salesforce program. We appreciate your suggestion regarding notifications for template changes, and we will definitely look into implementing this feature to enhance your experience further. Automating your letter mailing process is indeed a game-changer, and we're glad to hear that Lob is making your workflow more efficient. If you have any more suggestions or feedback, please feel free to reach out: support@lob.com We're here to help! ### 43. Modern direct mail platform with high subscription platform fee **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Lob?** Campaign management and setup is straightforward **What do you dislike about Lob?** The overall UI is not intuitive and finding things like invoicing was not easy despite creating campaigns being setup being easy **What problems is Lob solving and how is that benefiting you?** Not having to work with manual printers which is laborious **Official Response from Aaron Gingras:** > Thank you for sharing your feedback with us. We're glad to hear that you find Lob's campaign management and setup straightforward. We apologize for any inconvenience you experienced with the UI and locating features like invoicing. Your input is valuable, and we will work on improving the user experience to make it more intuitive for our customers. We understand the importance of streamlining processes and saving time by eliminating manual printing tasks. We appreciate your business and are committed to providing a more user-friendly platform. If you have any further suggestions or encounter any issues, please feel free to reach out to our support team: support@lob.com Thank you for choosing Lob! ### 44. Smooth and fast to integrate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Lob?** Help to stood and integrate paper mail program very smoothly and at very fast pace. **What do you dislike about Lob?** None at this point. Help to stood and integrate paper mail program very smoothly and at very fast pace. **What problems is Lob solving and how is that benefiting you?** Helping to achieve the state compliance with need of paper mail for customers **Official Response from Aaron Gingras:** > Thank you for sharing your positive experience with Lob! We're thrilled to hear that our platform has helped you seamlessly integrate your paper mail program. It's great to know that you find the process smooth and fast. If you ever encounter any issues or have any questions in the future, please don't hesitate to reach out to us: support@lob.com We're here to support you every step of the way. Thank you for choosing Lob! ### 45. Cloud printing solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Lob?** It helps you to use the cloud printing solution and provide flexible API's to integrate with CRM systems. **What do you dislike about Lob?** unable to get the printing location information which was needed in insurance industry for compliance purposes. **What problems is Lob solving and how is that benefiting you?** It helped us to build transactional mail solution. **Official Response from Aaron Gingras:** > Thank you for sharing your feedback with us! We're thrilled to hear that you appreciate Lob's cloud printing solution and flexible APIs for CRM integration. We understand the importance of printing location information for compliance in the insurance industry and apologize for any inconvenience this has caused. We are continuously working to enhance our services and will take your feedback into consideration for future improvements. If you have any specific requirements or further feedback, please feel free to reach out to us: support@lob.com We are here to assist you and ensure that Lob continues to benefit your transactional mail solution. Thank you for choosing Lob! ### 46. had too many bugs when sending mail, but platform was easy to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Lob?** i like that you can just upload content right into the software to send mail **What do you dislike about Lob?** had too many bugs when using to where mail would be marked as sent but then got cancelled or didn't send **What problems is Lob solving and how is that benefiting you?** we needed to be able to schedule and upload mail content with ease and lob helped with that **Official Response from Aaron Gingras:** > Thank you for sharing your feedback with us! We're glad to hear that you find Lob's platform easy to use for uploading content. We apologize for the inconvenience you experienced with bugs when sending mail. Our team is constantly working to improve our services and address any issues that may arise. If you encounter any further problems, please don't hesitate to reach out to us so we can assist you promptly: support@lob.com We appreciate your support and are grateful for the opportunity to enhance your mailing experience. ### 47. This is a great interface **Rating:** 5.0/5.0 stars **Reviewed by:** Alston H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Lob?** Lob has a great interface for postcards. **What do you dislike about Lob?** Interface could use an update and quicker logins. **What problems is Lob solving and how is that benefiting you?** Lob has the best interface and EDDM Every Door Direct Mail interface that I have seen and interacted with. It has such a great presentation. **Official Response from Aaron Gingras:** > Thank you for your feedback! We're thrilled to hear that you find our postcard interface great. We appreciate your input on areas for improvement, and we'll definitely take your suggestions into consideration for future updates. We're glad to hear that Lob has been beneficial for your EDDM needs. If you have any more suggestions or feedback, please feel free to reach out: support@lob.com We're here to help and ensure you have the best experience possible. ### 48. Lob: The Devil You Know is Better Than The Devil You Don't **Rating:** 3.0/5.0 stars **Reviewed by:** Julie R. | Director of Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Lob?** Lob can handle a high volume of mailings and check payments. Being able to automate this in our compliance business has been huge. Also appreciate their test environment that can be utilized to simulate campaigns and mailings. **What do you dislike about Lob?** Lob support is unresponsive and not very helpful. Analytics leave a lot to be desired. Requests for information often go unresponded to. When they uncover issues, they do not proactively communicate them. **What problems is Lob solving and how is that benefiting you?** My business is required to mail compliance reports to various government agencies across the country. Without Lob, I'm not sure how we'd accomplish the task of sending thousands of reports to unique locations. It prevents us from having to manually complete these mailings and hand write checks. **Official Response from Aaron Gingras:** > Thank you for sharing your experience with Lob. We're thrilled to hear that Lob has been instrumental in automating your compliance business's mailings and check payments. We appreciate your feedback regarding our support and analytics. We apologize for any inconvenience caused and will address these issues promptly. Your insights are invaluable as we strive to improve our services. We're glad Lob has been able to streamline your compliance report mailings and save you time and effort. If you have any specific concerns or need further assistance, please don't hesitate to reach out: support@lob.com We're here to help and ensure your experience with Lob is exceptional. ### 49. Fast & Efficient API Mail Sending **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Lob?** We use the Lob API as a service for our customers to send postcards and letters to their marketing efforts. It's simple to work with and just what we needed for a robust B2B solution. The analytics helps us track piece-by-piece delivery to provide our users with a comprehensive log, and provide created, mailed, and delivered notifications. **What do you dislike about Lob?** Not necessarily a dislike, but we would love more customizations for letters and envelopes to be more personalized. Lob does offer custom envelopes but the bulk order minimum doesn't suit our needs right now. **What problems is Lob solving and how is that benefiting you?** As our product continues to grow and evolve Lob's API has made it very simple for us to adapt and provide a valuable service to our user base. We have a lot of dynamic control allowing us to quickly build as many templates as we need for our users to choose from. ### 50. Program Lead **Rating:** 4.0/5.0 stars **Reviewed by:** Kendall S. | Sales & Support Effectiveness Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Lob?** Lob is pretty straightforward to upload and send paper documents. It is also effortless to search for past items sent. It can also automate with systems to generate and send. **What do you dislike about Lob?** Moving too fast can cause error and requires you to start over. The larger documents we need to send must be reduced before uploading into Lob. I believe there might be a different permission to reduce Lob sizes, but that would be nice for all levels. Also, if there is an error, none of the fields you have filled out are populated anymore, requiring you to start the process over when sending manually. **What problems is Lob solving and how is that benefiting you?** We have a much more automated process for mailing documents due to the ability to automate with systems. It creates ease with little effort. It is straightforward to handle when needing to send manually. **Official Response from Aaron Gingras:** > Thank you for sharing your feedback on Lob! We're thrilled to hear that you find our platform straightforward to use and appreciate the ease of uploading and searching for past items. We understand your concerns about errors when moving too fast and the need to reduce document sizes. Our team is continuously working on enhancements to improve user experience, including addressing these issues. We appreciate your suggestions for permission to reduce Lob sizes and will take that into consideration for future updates. If you encounter any errors or have further suggestions, please reach out to our support team: support@lob.com We're here to assist you and ensure a seamless experience. Thank you for choosing Lob for your document mailing needs! ## Lob Discussions - [I need to get tracking information](https://www.g2.com/discussions/i-need-to-get-tracking-information) - 1 comment, 1 upvote - [Is there a way to print postcards on higher quality cardstock?](https://www.g2.com/discussions/is-there-a-way-to-print-postcards-on-higher-quality-cardstock) - 2 comments, 1 upvote - [What does Lob do?](https://www.g2.com/discussions/what-does-lob-do) - 2 comments - [View Lob pricing details and edition comparison](https://www.g2.com/products/lob/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+14%3A51%3A45+-0500&secure%5Bsession_id%5D=c283bdf7-0dc4-4716-b821-84a18a464b19&secure%5Btoken%5D=0f3adc9307aa655b81cccb6c2078723cbeb044cbd75d8f3b5f011da6bf20fcd4&format=llm_user) ## Lob Integrations - [Adobe InDesign](https://www.g2.com/products/adobe-indesign/reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) - [AWS Cloud Development Kit (AWS CDK)](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews) - [Blueshift](https://www.g2.com/products/blueshift/reviews) - [Braze](https://www.g2.com/products/braze/reviews) - [CDP Agent](https://www.g2.com/products/cdp-agent/reviews) - [Customer.io](https://www.g2.com/products/customer-io/reviews) - [Custom Software Development](https://www.g2.com/products/harlow-technologies-custom-software-development/reviews) - [Dynamics 365 Marketing](https://www.g2.com/products/dynamics-365-marketing/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [Encamp](https://www.g2.com/products/encamp/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Formstack](https://www.g2.com/products/formstack-llc-formstack/reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Iterable](https://www.g2.com/products/iterable/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Listrak](https://www.g2.com/products/listrak/reviews) - [LoanPro](https://www.g2.com/products/loanpro/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Optimove](https://www.g2.com/products/optimove/reviews) - [Ortto](https://www.g2.com/products/ortto/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Salesforce Marketing Cloud Suite](https://www.g2.com/products/salesforce-marketing-cloud-suite/reviews) - [Solar](https://www.g2.com/products/solar-solar/reviews) - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Lob Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Management** - Scheduled Data Checks - Reporting **Logistics - Print Fulfillment** - Efficiency - Order Tracking **Testing & Tracking** - Mailing List Management - Dashboards & Reporting **Functionality** - Address Verification - Automation - Cleansing - International Verification **Customization - Print Fulfillment** - Integration - Flexibility - Templates ## Top Lob Alternatives - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,377 reviews) - [PostGrid Print & Mail](https://www.g2.com/products/postgrid-print-mail/reviews) - 4.9/5.0 (232 reviews) - [Alyce by Sendoso](https://www.g2.com/products/alyce-by-sendoso/reviews) - 4.7/5.0 (536 reviews)