--- title: LoadProof Reviews meta\_title: 'LoadProof Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 75 reviews by the users' company size, role or industry to find out how LoadProof works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 75 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics ---

# LoadProof Reviews & Product Details

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SG LoadProof (https://loadproof.com https://smartgladiator.com) is a patent pending Centralized Enterprise Photo/Video Document System on Cloud for Supply Chain. SG LP is built on the fact that photos & videos are vital docs as important as POs/SOs/Legal Contracts/Fulfillment Orders that reside in ERP/WMS/TMS systems, that serve as compelling, conclusive, unequivocal proof of crucial, critical, vital operations executed in Supply Chain within/across orgs when fulfilling customer orders as well as meeting contractual obligations between orgs as merchandise is transferred between different parties that partake in Supply Chain functions & operations. And these photos/videos data should not be stored in someone’s Smartphone or Email Inbox or in their personal/work Computer, but should be stored in a Centralized Enterprise system, where such data can be pushed into super-fast, stored securely, accessible to all stake holders (CFO/Sales Reps/Customer Support/AR/AP) in an org, as well as facilitates super-fast retrieval/sharing. LP is an Enterprise System of record for Photo/Video docs & is as important as an ERP which is an enterprise system of record for POs, SOs, Legal Contracts between parties etc. that have huge legal ramifications, also as important as a WMS (Warehouse Management System) that hold indispensable shipment & fulfillment data on orders. Like how Instagram, Facebook, Snapchat etc. have evolved into social media platforms/systems that enable individuals to showcase their beauty/pretty clothes/lovely cosmetics/hep coolness etc., LoadProof is an Enterprise system that holds similar photos/videos, but for a different reason, not for show off, but to serve as compelling, conclusive, unequivocal & indisputable system of record and proof that can be presented even in the court of law, when there is a dispute between parties while they execute many facets of the Supply Chain functions & operations. SG LoadProof is also an Enterprise System of Record for Photos, videos and any other digital documents for your Supply Chain Network. A&nbsp;system of record&nbsp;(SOR) or&nbsp;source system of record&nbsp;(SSoR) is a&nbsp;data management&nbsp;term for an&nbsp;information&nbsp;storage system (commonly implemented on a&nbsp;computer system&nbsp;running a&nbsp;database management system) that is the authoritative data source for a given&nbsp;data element&nbsp;or piece of information. The need to identify systems of record can become acute in organizations where&nbsp;management information systems&nbsp;have been built by taking output data from multiple source systems, re-processing this data, and then re-presenting the result for new business use. In these cases, multiple information systems may disagree about the same piece of information. These disagreements may stem from semantic differences, differences in opinion, use of different sources, and differences in the timing of the&nbsp;extract, transform, and load&nbsp;processes that create the data they report against, or may simply be the result of bugs. The&nbsp;integrity&nbsp;and&nbsp;validity&nbsp;of any data set is open to question when there is no&nbsp;traceable&nbsp;connection to a good source, such as a known System of Record. Where the integrity of the data is vital, if there is an agreed system of record, the data element must either be linked to, or extracted directly from it. In other cases, the provenance and estimated data quality should be documented. The “system of record” approach is a good fit for environments where both: 1. there is a single authority over all data consumers, and 2. all consumers have similar needs Here, LoadProof is the System of Record for pictures and videos for all the entities in Supply chain who uses pictures and videos to track using any Supply Chain System infrastructure. 1. LoadProof provides accurate, thorough, complete, and latest information in pictures and videos related to any entity in the Supply chain that is tracked. 2. LoadProof is the single authority on pictures and videos related to any entity in the Supply Chain that is tracked 3. LoadProof doesn’t let any external system to copy the records being stored in it, which eliminates the data being duplicated in multiple places to preserve the data integrity and credibility. 4. LoadProof has a secured login procedure which lets only users with select level access to view the data and modify the records which helps in maintaining LoadProof is becoming the Industry Standard System for Photo & Video Docs for Supply Chain. LoadProof is used by several Fortune 500, Fortune 1000 and many multi billion dollar companies. Some of the prominent companies that use LoadProof are DHL, FedEx, Bosch, Mattel, Kenco Logistics, NFI, DSV, Penske and 300+ more. Smart Gladiator is located in ATDC - Advanced Tech Dev Center (tech Incubator) in Georgia Institute of Tech. Click here for a demo - https://loadproof.com/apply

* * *

Seller
[Smart Gladiator](https://www.g2.com/sellers/smart-gladiator)
Discussions
[LoadProof Community](https://www.g2.com/products/loadproof/discuss)
Languages Supported

Arabic, German, English, French, Hindi, Portuguese, Spanish, Tagalog, Urdu

Solution Type

Best-of-Breed

Overview by
Puga Sankara

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

9 months

[
View More Pricing Information
](https://www.g2.com/products/loadproof/pricing)

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[
View All Alternatives
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## User Insights

Average based on 75 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Mihir Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mihir Y.")
MY

Mihir Y.

Analyst

Mid-Market (51-1000 emp.)

7/15/2024

"Easy to implement & use"

4/5

What do you like best about LoadProof?

LoadProof is an easily implemented solution for a basic issue. Not too complicated, we can modify it to our needs as and when needed. Can be used by all departments efficiently and has multiple uses. Easy to keep track of loads throughout the day. Review collected by and hosted on G2.com.

What do you dislike about LoadProof?

The UI can be a lot better. It needs to be easier for the users to enter the data into the data fields. The team however is extremely resposnisve and already has conducted meetings to understand the issue and think about what can be done better. Review collected by and hosted on G2.com.

What problems is LoadProof solving and how is that benefiting you?

We can easily obtain proof of condtion of the inbounds and outbounds. We have started to use it for quality and auditing purposes, as well as for gemba walks so that management can visually convey issues with the leads and get it sorted out as soon as possible. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Nick T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick T.")
NT

Nick T.

Operations Manager

Small-Business (50 or fewer emp.)

6/11/2024

"Great Product and Easy To Use"

4/5

What do you like best about LoadProof?

When dealing with consumer products that can become easily damaged upon loading or in transit, LoadProof is an invaluable resource. In the current climate of supply chain with longer than expected lead times for items, customers expect high quaility material upon delivery. LoadProof helps ensure loading accuracy and quality upon leaving the warehouse/distribution center. It provides that last line a defense when receiving claims from unhappy customers that what they received was damaged or incorrect. There have been countless instances where LoadProof helped our customer save money on damage claims, mis-shipments, trailer numbers, and manhours associated with rework for outbound orders and inbound orders. At our facility, we use LoadProof for our outbound flatbed loading and offloading inbound rail cars. We handle drywall which can become easily damaged when handled multiple times. The ability to take both videos and pictures gives the user flexibility when documenting and uploading order information. The application is very user friendly and therefore easy to implelment and integrate within current processes. Whether using a tablet or smartphone, the application is readily available to all associates. Review collected by and hosted on G2.com.

What do you dislike about LoadProof?

The picture and video quality can be grainy. When using LoadProof on a tablet or smartphone/mobile device, hold it steady and do not make quick movements to avoid low quality images. Adequate WiFi/cellular connection to avoid upload issues. There have been instances due to poor service that we have been unable to take videos and pictures of material we have loaded/unloaded. Review collected by and hosted on G2.com.

What problems is LoadProof solving and how is that benefiting you?

Damage Claims and Mis-Shipments Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Kyle C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle C.")
KC

Kyle C.

Small-Business (50 or fewer emp.)

3/16/2023

"LoadProof has proven to be very beneficial to our company"

3.5/5

What do you like best about LoadProof?

LoadProof is very user-friendly and easy to train employees to use. Also customizable to fulfill all of your needs. Review collected by and hosted on G2.com.

What do you dislike about LoadProof?

It is a little difficult for multiple users to use a single device throughout the day. A user is unable to log in until the previous user has logged off. You are unable to log off when in the middle of a load. Review collected by and hosted on G2.com.

What problems is LoadProof solving and how is that benefiting you?

We can show clients the quality of their products being delivered to us in real-time as we unload the trucks. Clients are then able to really see the detail in our work for them. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

CK

Chris K.

Mid-Market (51-1000 emp.)

4/4/2023

"It does everything they say it does, exactly as advertised."

4/5

What do you like best about LoadProof?

From a support point of view, it is straightforward to administer. Very user-friendly interface as well, requiring minimal training for the staff. My distribution center liked them so much that they purchased additional units and expanded their use to almost every department. Review collected by and hosted on G2.com.

What do you dislike about LoadProof?

The price feels steep, however, Parth has been extremely responsive and attentive in answering any questions we have and also providing us support during the rare occasion there is an issue on Loadproof's end. Review collected by and hosted on G2.com.

What problems is LoadProof solving and how is that benefiting you?

Loadproof provides a tool to capture photo evidence of inbound, outbound, and any internal discrepancies. Additionally, Loadproof provides the repository for all of this data in a single easy-to-use and easy-to-administer package. Review collected by and hosted on G2.com.

Show More

Response from Puga Sankara of LoadProof

[Editedit](https://www.g2.com/survey_responses/loadproof-review-7906038/official_response/edit)

Thank you for posting this review. This means a lot and we sincerely appreciate you taking the time in spite of all the things you have going on at your facility. We understand how busy and hectic Operations can be. We thank you for giving us a stellar rating, as this rating is a testament to our hard work, flawless execution, meticulous attention to detail, overall the love for Supply Chain and our passion to leave the Supply Chain world a better place than we found it.

Also thank you for calling out the great customer support experience you had with one of our employees, which attests to the fact that we not only have very good training processes but also a great onboarding experience for our employees that creates that awesome customer oriented culture and fosters a customer serving attitude offering white glove service with pride and passion.

Even though LoadProof started as a simple picture capture app, it has now evolved into an Enterprise grade software that is on par with a WMS, TMS and any other mission critical Supply Chain system that supports shipping on a daily basis. On top of it, it is also an Enterprise System of Record for your entire Supply Chain, meaning it is the single source of truth in terms of photos, videos and any other digital documentation for all the facilities that ship or perform an integral role in your Supply Chain network.

A system of record is an information storage and retrieval system that retains important data on a system or process within an organization. A system of record may exist on location or provide remote access to a business. Although some systems of record serve as the primary hub for multiple processes within an organization, increasing digital use has led to more specialization. Common traits for a system of record include:

1. It maintains important data which allows for the operation of one or more key business processes.

2. A business stores proprietary corporate data on the system of record.

3. A significant portion of employees within an organization or department interact with the system regularly during their work.

4. The company uses data stored on, and information output from, the system for important decision-making processes.

5. Use of the system results in improved efficiency and value for the company.

The System record also helps you track the entire life cycle of the entities you deal with in your Supply Chain on a daily basis, these entities could be Purchase Orders, LPN#s, Inbound Shipments, ASNs, Outbound deliveries or Loads, Trailers, Appointments, Orders that get downloaded into WMS from ERPs and sometimes even through Order Management Systems, Distributed Order Management Systems, Pick-tickets, legal documentation such as Bill of Ladings, Manifests, even Shipping labels, DEA Certificates in case of controlled substances, FAA, FRA, DOT, licenses and certifications sometimes the drivers have to carry with them, Export documentation such as Commercial Invoices, Packing slips, Proof of deliveries, compliance documents such as Routing Guides etc.

Maintaining organization of the data it stores is a primary function of most systems of record. By serving as a centralized hub for information related to a process, the system ensures that all relevant information stays in one location. Keeping a system of record organized makes it easier for staff to identify access key data so that they can use it quickly. Hence LoadProof is an enterprise system of record of photos, videos and any other digital documentation for your entire supply chain. When all such sensitive documents are stored in our system we understand how critical it is and how important it is to provide a system that not only stores them in an efficient manner but also enables access quickly retrieval and sharing to multiple Supply Chain operators, that could be internal to the organization or external to the organization in a smooth manner, because it is supremely important to address any conflict or dispute such as a retailer chargeback or a freight claim immediately as the situation is fresh in everyone’s minds rather than later, that is why you have the ability to retrieve those data in a seconds or in a few minutes.

LoadPRoof has the following features and many more

Archiving,

Purging

Daily backups

Weekly backups

Monthly backups

Yearly backups

Encryption for the entire data base - Even of someone happen to get hold of the entire DB, which is not possible technically, but just say it happens, they cannot open it because it is fully encrypted as a whole

Encrypted communication for all the entities that interact with LoadProof cloud - this means nobody can intercept the data that is transmitted irrespective of the quality of the WIFI connection they use, they still cannot access the data

Disaster recovery

Offline mode support - you can literally go on for days capturing photos even if your WIFI is completely down

Geo fencing

GPS lock

We support so many languages now

English

Spanish

French

Arabic

Tagalog

German

Portuguese

Hindi

I can go on and on, in the interest of time I am going to stop here, so we have so many capabilities like this. I would rather invite you for a demo to show them all, please book a demo here - https://loadproof.com/apply

We take these reviews very seriously because sometimes this is the only way we learn about issues in our product, we are happy such an avenue exists and we immediately address those issues, for example we have some old customers that started early on they shared some feedback and it turns out that they did not know that this feature was already available in LoadProof, it was an opportunity for us to go back and train those old users. Also if the product has any serious bug we would rather someone tell us than let it linger on, so we can immediately fix that as well. We look at ourselves as car makers whereas our users take those cars and race them, this is true for any system vendor, so if you have an issue about the product please let us know, we will not only fix that immediately but also make sure that does not happen again.

So having said all this, in order to offer such a robust system that will take care of your data so well in a mission critical fashion, it costs us quite a bit and we have kept that cost reasonably low, in 98% of the scenarios we have found that the LoadProof subscription cost for the entire year is only the cost of 2 or 3 or 4 pallets you ship. So a blunt message saying price is too high or steep does not help anybody, It would be beneficial for all of us, Also please look at all the other reviews, everyone has mentioned that the tool pays for itself in a very short amount of time, if you email us, set up a meeting and talk to us, we will be more than happy to address it. We will also help you find ways that you can save more with LoadProof because now LP has the ability to be very quickly deployed in multiple functional areas of your Supply Chain network so that you can get more out of the system, which is what many of our customers are doing, they typically start with Outbound and then go Inbound, Quality Audit, Trailer Inspection, multiple shifts, self audits and many more functional areas.

Also when you onboard multiple facilities your cost goes down significantly, this is especially helpful for 3PLs, as they don’t manage their inventory cost, their benefits are only in terms of labor cost and operational efficiency. We have worked with all of our customers to get them value for the dollars they are paying and that is how we have onboarded this many customers.

So please talk to us, book a meeting here https://loadproof.com/apply Looking forward to hearing from you. Once again thank you for taking the time to post a stellar review on our product that we so passionately support.

Thank you!

Validated ReviewerSource: Organic

 ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain")
AL

Verified User in Logistics and Supply Chain

Small-Business (50 or fewer emp.)

3/31/2023

"Versatile tool that pays for itself."

4/5

What do you like best about LoadProof?

The LoadProof application is versatile because it can be tailor-made for any operation. Review collected by and hosted on G2.com.

What do you dislike about LoadProof?

Inability to access shipment history from the mobile application, as well as lacking the ability to share shipment photos from the mobile application.

It would be helpful if the mobile application was able to accept photos taken outside of the mobile application to assign to shipments. Similarly, it would be helpful if the website allowed photos to be imported to set assign to or use in setting up shipments. Review collected by and hosted on G2.com.

What problems is LoadProof solving and how is that benefiting you?

Assisting in keeping track of all photos taken of all applicable areas within the operation. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

JW

John W.

President

Mid-Market (51-1000 emp.)

10/14/2022

"Gives us a real fighting chance to dispute shortage deductions"

4/5

What do you like best about LoadProof?

Having photographic documentation of actual shipments, cartons, and products allows us to, almost indisputably, prove that a shipment was executed accurately. We will not always win, but at least now we have a fighting chance. Review collected by and hosted on G2.com.

What do you dislike about LoadProof?

Certainly, we're adding costs, which I never like, but we can offset those costs by being more successful in winning the disputes. You're also staying on top of the technology curve, keeping up with the best-in-class requirements needed to succeed in today's business environment. Review collected by and hosted on G2.com.

What problems is LoadProof solving and how is that benefiting you?

As we worked through the pandemic, deductions skyrocketed. The fault lay on both sides of the shipping process, our new people were making mistakes, and our customer's new people were making mistakes. Our customers were aware of their own shortcomings. The evidence that LoadProof provided allows us to remove a lot of emotion and uncertainty from the dispute resolution process. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

DL

darren l.

Sr. logistics specialist

Mid-Market (51-1000 emp.)

10/12/2022

"Very useful program"

4/5

What do you like best about LoadProof?

Loadproof has helped us determine whether shipping discrepancies from customers are valid. There have been many times that the customer has said we have shorted them material that was really there Review collected by and hosted on G2.com.

What do you dislike about LoadProof?

I don't really have any complaints about the system. I have never ran into an issue that I would change. I like the function of the program and can't think of anything that would improve it Review collected by and hosted on G2.com.

What problems is LoadProof solving and how is that benefiting you?

It is legitimising the complaints about shortages or overages. Sometimes customers reach out and say they didn't get a certain material and when going back to the photos, we see it is there Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

VK

Vikram K.

Engineer III, Systems Design (Automation)

Mid-Market (51-1000 emp.)

10/4/2022

"Simple Footprint - Smart Savings"

4/5

What do you like best about LoadProof?

The application is simple. Take pics, add info, upload the package for future retrieval... if needed

Works on Android and iPad

After the demo, it's a common feeling as to why others haven't thought about it earlier. Review collected by and hosted on G2.com.

What do you dislike about LoadProof?

It's too simple. Not flexible. User management is not as we preferred. All users from every client of Smartgladiator share the same DB space. So the admins must get creative when adding users. Active Directory Federation would be immensely helpful. Single-Sign-on is now an option on android devices. Haven't tried yet.

For order with multiple pallets, either repeat all steps for every pallet OR manually enter pallet IT into the fields. Flow can be modified to skip few steps if same info applies to more than one item. Review collected by and hosted on G2.com.

What problems is LoadProof solving and how is that benefiting you?

Tracking and resolving customer complaints regarding shipped orders. Avoid back charges with this simple app. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

JR

Jeff R.

Small-Business (50 or fewer emp.)

2/17/2023

"Load Proof in Distribution"

4/5

What do you like best about LoadProof?

Visual verification of product loaded and condition Review collected by and hosted on G2.com.

What do you dislike about LoadProof?

Our drivers must dismount in order to take pictures by hand Review collected by and hosted on G2.com.

What problems is LoadProof solving and how is that benefiting you?

Documenting condition of material coming inbound, the condition of product leaving outbound, number of pallets and whether they are labelled. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

AO

Abiodun O.

Small-Business (50 or fewer emp.)

2/17/2023

"Very reliable"

4/5

What do you like best about LoadProof?

Camera option and ability to send directly to our clients Review collected by and hosted on G2.com.

What do you dislike about LoadProof?

I don't have any dislike at present.

Everything works well for now Review collected by and hosted on G2.com.

What problems is LoadProof solving and how is that benefiting you?

Loadproof solve quality control issues between the company and our clients Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

9 months

### Average Discount

7%

[
View More Pricing Information
](https://www.g2.com/products/loadproof/pricing)

LoadProof Comparisons

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