Describe the project or task the provider helped with:
We are running dual server farm for end user computing and financial application. We were using 2x LoadBalancer as most of our users connect to windows servers from linux platform. Initially we started using this for Windows Terminal Servers and then we tweaked it bit further added other services available locally. Since it works on TCP services we were able to add multiple services in single platform. The comparing product was 10 times more expensive and providing very similar features. We found loadbalancer quite effective in terms of both cost and functionality. Review collected by and hosted on G2.com.
What do you like best?
The product is lean and mean. The virtual appliance is great for small environments that are looking to scale as the business groups. Support is great and knowledgable, always offering help and very personable. You can tell customer service is key over sales. Extremely happy with the product and the support for it. "
Loabalancer.org solutions are esay to setup and administrate. They can balance differents protocols with the same applicance. We really like the Direct Routing method to get a really good reponse time for our custumors even if this method requier some adjustements on web servers to work properly. Review collected by and hosted on G2.com.
What do you dislike?
I really hate that both the main appliance and HA appliance both need to send health checks to the downstream servers. When you have a web application, such as Cold Fusion, that each request can take a thread on that box, any backup or long jobs can result in both the HA and master appliance failing over. This means, depending on how fast the health checks are being sent, you can eat all the threads available for an application server in no time. We found that during testing and deployment that the appliance would eat up to 6 threads of 12 total on a server (licensed by threads). While they would process quickly, a long 1.5 minute web call could cause them to fail or get backed up. Limiting the health checks to the main unit exclusively would result in less checks being backed up in the queue. Review collected by and hosted on G2.com.
Recommendations to others considering the provider:
We had one minor issue shortly after implementing that was resolved with a software update. I would like the software upgrade process to be more wizard point and click oriented.
In the past i have got a issue with the serial cable that use for making a cluster work. I think they can improve this part to automaticaly setup the cluster when a specific cable is connected on two appliance for exemple. Review collected by and hosted on G2.com.
What problems are you solving with the provider? What benefits have you realized?
Cost effective - we had a small number servers that needed to be load balanced. Great support. Purchased the virtual machine model which made setup very easy.
The layer 4 configuration is as good as a hardware LB if not better, the deployment on our network , the dashboards for monitoring the traffic, load and performance is very satisfactory, management and maintenance is relatively easy and there have been hardly any support requirement sought from us, towards trouble shooting any issues. Excellent to deploy on a production environment in a virtualised platform, especially on a layer 4 configuration. Review collected by and hosted on G2.com.